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Pro Auto LLC
5078 Meridian St N, Huntsville, AL 35810, United States
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Pro Auto LLC
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Review №1

Lee & the guys at Pro Auto did a great job fixing my Porsche up. They were extremely reasonable and definitely professional with communicating all the necessary things that needed to happen to get my girl running in tip top shape. Will use again, and definitely recommend to my friends.

Ri
Review №2

Great custom service, Lee had my truck done when they said they would.We look forward to doing more business with Pro Auto down the road. I will take all of our company trucks here and my personal one. Thanks again Lee.

El
Review №3

This is the second time we have taken our truck to pro auto.The first time we had an oil leak from an unknown source and they were able to identify and fix.The second time the truck would not start for unknown reasons and they were able to find the problem and fix it without it being weeks on end.Everytime I call I know that they are going to get me in as quick as they can and get my vehicle back to me in a reasonable amount of time without it breaking the bank! Glad we found them!

Fa
Review №4

Lee and his team of mechanics did a fantastic job with both my Toyota trucks (Tacoma and Tundra) and my Buick. They did a wonderful job of making sure that all my issues were taken care of and didnt try to sell me anything I didnt need like some other shops Ive been to. Would definitely use them again for all of my vehicles. Satisfied customer and would highly recommend.

Un
Review №5

Was on a roadtrip when I started having trouble. They looked at it and fixed it in no time at all. Extremely knowledgeable and professional. You guys saved me that day. If I could give more than 5 stars, I would

Ke
Review №6

Scott Plumbing referred me to you guys. Y’all did an amazing job!! Great customer service and worked in a timely manner!!

Mi
Review №7

I took my car in to have the convertible top motor repaired.I had spoken with the shop prior to the repair, and they assured me that they knew how to do it.After 7 weeks, I was charged for 1 hours worth of labor, told pick up my car (NOT fixed), and it was damaged in other ways that it had not been before.1. I was asked to purchase a 250 dollar ICE module that was not broken to begin with, AND they could not (for 4 weeks afterwards) get the new module to work. (They even tried to tell me that the new part was broken, and were unable to produce the old one).2. When I picked up the car, it had 6 miles to empty. I dropped the car off with at least a half tank of gas.3. The cover to the fuses was off, and had fallen into the engine well, and was being battered around by the cooling fan.4. 100 extra miles on the car.5. The electrical system had not been reset (no radio, only half of the running lights, etc were working)6. My trunk no longer latches (not sure what they did there)7. My fob locks, trunk release, etc no longer work.So, basically, I was charged 125 bucks, to have someone else break my car further, and drive all of the gas out of it.Over a period of 7 weeks.I had to give one star to leave this review, but one is too many.In response to the false statements, note:1. Having to have the electrical system reset, because only half of it was working.2. Trunk, locks, fob, etc3. The prior mechanic has stated, in fact, that the module was fine, and that he had gotten it to move, but didnt have the equipment (a tech2) to finish the job. Yes, the new one was rebuilt (by a certified Saab technician (Moose Proof Auto in Tennessee...hell happily stand by his work))4. I did ask for the old module (next time Ill push the issue)5.Or that it took 7 weeks (there was approximately 12 days in shipping of parts)What exactly did I misrepresent?

Da
Review №8

Went out of their way to take care of me, and ensure they were done before I got off work and needed my vehicle again. Absolutely 100% recommend using this business.

Ro
Review №9

Lee (the owner) was great. He would call and give status updates on my vehicle, even though I knew it would take several days for my repairs. If you have an extended auto warranty, they have experience working with auto warranties. Everything was done between Pro Auto and my Auto Warranty company. I didnt need to get involved much.I live in TN and it was well worth the time to bring my vehicle to Huntsville AL. The staff is friendly and they have great communication. Most important, the work got done correctly the first time. I hope you dont get offended. I hope we dont see each other again, unless Im getting that check engine light on my vehicle, lol. Thanks

ma
Review №10

Lee has been great with getting my car worked on, and dealing with the auto warranty service. Great communication through out, and Lee is one of the most honest mechanics Ive ever dealt with. Would recommend over and over.

Bi
Review №11

I had hit a deer one Wednesday morning and I called them to pull me out of the ditch, and the tow truck driver bent the back axle of my car and they fixed it free of charge. So I will say they are honest.

Jo
Review №12

As a mechanic of 25 years experience, it’s hard to find a shop to trust with my 2010 S-Class. These guys do excellent work for a reasonable price.

Ti
Review №13

Lee treated my buddy wrong, falsely accused him of multiple things and was very “stressed” out every time and only complained, not only when he went in but when I went in as well for a quote and was the same way. Poor customer service, Lee can’t even control his emotions, shouldn’t be running a company if you can’t control yourself.

An
Review №14

Took a little longer than expected but was kept updated which I appreciated. Friendly and professional staff. Nice, clean and comfy waiting area. Fair pricing. Would and will recommend them.

St
Review №15

Very thorough. I asked for an oil change, asked about replacing a part I had been told was faulty, and asked for an inspection and help making a plan to get the car back on its routine maintenance calendar. Did the oil change quickly, did a thorough inspection, and would not sell me service I didnt need on a part that was not yet in need of replacement. Likely to become my go-to service center. Very pleased.

Ma
Review №16

We brought our Hyundai Elantra first to the local dealer as we were concern about a noise seemingly coming from the front wheels. The dealer wanted to blame it on the brakes so they switched them out, and sent us home with the same noise. We purchased the car used so it wasnt under warrantee, but believed the dealer would be the most qualified to service the car. We were mistaken. Then we brought it then to Pro Auto, and they did a much more thorough evaluation. They informed us it was the transmission causing the noise as it was beginning to fail. They replaced the transmission with a used one with a one year warranty, and now the noise is gone and we were very happy with their work and customer service. I would recommend you bring your car first to Pro Auto! I intend to continue using Pro Auto for all my cars.

Co
Review №17

When I found this shop I thought I had found the right place to take my Bentley but when they couldnt diagnose something that had gone wrong while in their hands I kept taking it back for them to fix it and then finally he just said referring to the owner whose name is Lee he said Im not going to fix it you come and get your car, and I try to reason with him to go ahead on and take his time and try to find out why the temperature hand kept moving from left to right in a matter if seconds. he said no you can come on and get it now or else Im going to leave it sitting in the parking lot with the key in it over night.leave it outside the gate with the key in it thats bad customer service I felt overcharged for the services that they rendered but I want only paid it I advise anyone not to take their car to this company.

Ca
Review №18

Great folks. Tops in customer service.

As
Review №19

We really appreciate Lee and his crew for the quality care and service of our vehicles. In the 10ish years weve been working with ProAuto, he has always been very professional, up-front with all the details, fair with his pricing, and consistent with his repair/service quality. Highly recommended!

Am
Review №20

Amazing people, amazing service, honest and fair priced always

Ke
Review №21

A little pricey but great an ont the spot for my repair.

Jo
Review №22

Very pleased with my pre-purchase inspection experience. Lee and his team were very helpful, reasonably priced and great customer service.

Ti
Review №23

Great people. Took my truck, fixed several problems Ive been having for months, and were very professional about letting me know what was going on at each step. Truck had to be sent out for extra work and ended up costing more than I was quoted, and they ate the cost. Highly recommend.

Ma
Review №24

Excellent customer service and accurate diagnosis of my cars problems. They got it fixed and contacted me very quickly. The prices were great and this will be my new place for all my car repair needs.

Mo
Review №25

We had issue with our motorhome while traveling Lee was able to get us in right away and got the job done within 24 hrs so we could get back on the road right away.

C.
Review №26

Lee and all the folks at Pro Auto are outstanding professionals. Lee and Brent are very effective communicators and are open and up front about all the work done. Prices are reasonable, and you are always given the opportunity to decide what you want done. We have been taking our cars to Pro Auto for nearly 3 years, and we have never been disappointed.Update Oct 2021: I have moved 75 minutes away from HSV, and it is worth the trip and hassle to continue to take my cars to Pro Auto. I dont mind waiting in the office, because everyone is so friendly and it is a comfortable spot. I even bought a Premium AAA membership with longer towing miles, so I could have the peace of mind of easily getting my cars to Pro Auto should something happen.

Bi
Review №27

Awesome experience at pro auto. Took in my 94 Buick regal for routine maintenance. I am a little bit of a mechanic myself, but Ive gotten to old to do my own maintenance. This regal has 286,000 miles on it and the engine is the big 3.8L V6. The guys at pro auto really did a great job. Old lady up front was very nice to me while I waited on my car. They did an oil change, changed my plugs, ran some c foam through the motor, and tested my brakes. Fast service and good price! I recommend this place to all. When I pulled my regal out on the parkway after the service, it felt like it had 3 times the power! Awesome job to the guys at pro auto. You have my approval!

Th
Review №28

I cannot say enough good things about Pro Auto. Their staff is professional, knowledgeable, and they listen to their customers. Their work is superlative, and their integrity is second to none. Also, their prices are highly competitive, which I would describe as best value. I have had work done there on several occasions, and they have never let me down. Highly recommended!

Sh
Review №29

We were very pleased with the quality of service, price, speed and communication from Lee and his team at Pro Auto. We take pride in maintaining our vehicles and know weve found a perfect match for our family cars. Highly recommend Pro Auto.

Ca
Review №30

This place was awesome. Everyone was friendly. Dropped off my husbands Jeep at 2:30pm and they were finished with it by 5:30. Reasonable price. Will definitely be coming back if we have any other issues!

Ch
Review №31

I have taken my car to the same mechanic for years but I will certainly be bringing it to Pro Auto for any future car needs. They were always professional and kept me updated well along the way. The turnaround time for my car was superb and the price was fair. I would recommend this place to anyone in the HSV area looking for a good dependable shop.

Je
Review №32

Need a vehicle repaired? This is hands down the best place to take your car, truck, SUV. Lee, Tara, and their staff will make sure that your ride is road safe with quality service, great pricing, and awesome customer service! Many of their competitors can offer 1 or 2 of these criteria but why not take it to the best? Your vehicle is in good hands at Pro Auto!

Da
Review №33

This place I highly recommend! If you have a BMW or any import this is definitely the shop to take care of you! The owner and the staff are super nice and will explain everything in detail before they do any work so both parties are under full understanding of what your getting without paying an arm and a leg!

Th
Review №34

I went with a friend who needed some wiring work on his Mercedes. Very nice folks with very reasonable prices. The work has continued to solve the problem for about two month. The waiting area and work area were both clean. The waiting area is spacious and has a pleasant atmosphere. Recommended

ga
Review №35

Pro auto is my go to place for car repair service. The owner is friendly and above all honest. He is always up front about the pricing and length of time a repair can take. No hidden fees, no last minute surprises just honest and quality service. I highly recommend

T.
Review №36

I have been using this company for the better part of 10 years now and recommend them quite frequently. Lee knows his stuff and is always upfront and honest with you . . . which is a rare thing to find in any line of work these days! I trust them with not only our personal vehicles but those of our church as well.

Bi
Review №37

The staff was very unprofessional and extremely rude. They did not want to honor a warranty on some work they did to my daughter’s car. They did not want to listen to my daughter’s complaint and hung up on her ! What kind of business does that !!! Bad business

Ph
Review №38

He is reasonably priced. Very nice people and they know what they are doing. HONESTY GOES A LONG WAY.

Ja
Review №39

They were able to do exactly what they said they would do.My church,The Rock,does business with them.If my church thinks theyre okay,then they are okay for sure!!

le
Review №40

Seems to me the owner (DJ LEE) spends more time replying back to negative reviews then he does tearing up cars. Took my vehicle there for a diagnostic/tune up--oil change, fluid change, etc. Left with a broken car. I spent all my time explaining the actual situation to BBB. Ive read the good reviews. Im happy they provided a decent service to some folks. The bad reviews Ive read ring my bell. Rude, unprofessional, threatening, etc. From DJ LEE and wife up front. This place is how hometown mechanics got a bad name. I will sit and wait for DJ to reply back. You know hes not working on no cars..I gave the amount of stars I predict this business will actually be in business. Getting ready for owner reply cause she yelled it at me when I left Weve been in business 7+ years and have worked hard to regain peoples trust. My thought was what did you do to have to regain the trust in the first place. SMH.

Je
Review №41

Amazing staff and very honest.

Ta
Review №42

A coworker recommended Pro Auto to me after I couldnt get in to the dealership for a car diagnosis. We took my Cadillac SRX out there on a Friday morning and Lee and his team had it fixed and ready for me Monday morning. I was having issues with my ventilated/heated seats and the power function on the drivers seat. I feared there would be an expensive part that needed to be ordered, but they were able to see it was just a bad connection under the seats. I couldnt be happier with my experience with Pro Auto and Im happy to say we have a shop in town to take our cars to. Fair and honest people.

Ke
Review №43

Best mechanic around Huntsville. Always honest and takes good care of customers. I have had about 6 vehicles (domestic and foreign) serviced here over the last few years. Highly recommend!

OK
Review №44

After researching car repair businesses that could take care of my Caterham Super 7 I decided that Pro Auto seemed best suited to get the motor of my Caterham running again. I trailered my car 3 hours from my home to Huntsville and was not disappointed. Lee Kearns and his team were able to get the (difficult to find) part and got the car running before the promised date and that at a very reasonable cost. Kudos to Pro Auto. You not only have earned my future business but that of all people I know that need quality repair at a fair price!

De
Review №45

My husband and I have used Proauto many times and we highly recommend them. They have fantastic customer service and we have never had an issue out of any of the work that we’ve had done. They have always been very straight forward and honest and we have never felt overcharged for any of the work they’ve done for us. We will continue to use them for all of our auto needs and you should too!

65
Review №46

Shhhh…Don’t tell anyone but I found one of Huntsville’s best kept secrets. The place I am talking about is called Pro Auto. They do awesome work on foreign vehicles. The establishment is a professional and friendly environment. Lee and the staff are amazing workers that care about taking care of your auto repair needs. I highly recommend them over any other repair shop. I told Lee that I had to write this review to let others know my wonderful experience at Pro Auto and hopes that other will come and experience the same great service that I received. Keep up the good work Pro Auto! You will always get my recommendations to others.

Re
Review №47

Lee & his crew are very courteous and helpful. They just did some work on my 2008 Trailblazer and I’m very pleased with the work and the cost to repair what was wrong with it. I’ve used them in the past and will continue to use them in the future. Bring all your auto repair work to them, I highly recommend them.

Be
Review №48

I love this shop. My whole family goes to ProAuto with all their vehicles. It is nice to know there is a honest, knowledgeable and reasonable priced shop still out there.

Ri
Review №49

Pro auto has done a lot of repairs on our vehicles over the years and we are well pleased with their work.they have a professional manner and they are very knowledgeable on all vehicles. I would recommend them to anyone that needs any repairs done on their vehicles .they go the extra to make sure you are happy with you experience with them. Richard Greene

Ma
Review №50

Pro Auto is the best auto shop in North Alabama. The owner, Lee, and his staff of expertly trained mechanics have serviced all 5 of my vehicles over many years. Pro Auto performs the highest quality work, problems are diagnosed and fixed right the first time, and the prices are much cheaper than anywhere Ive taken my vehicles in the 40 years of driving. The shop floor is beautiful - neat and fully equipped with state-of-the-art equipment. Pro Autos demonstrated integrity and commitment to quality is beyond reproach. As an example, I brought my 2003 Honda Accord into Lee (owner) to have a new transmission installed due to horrible vibration during gear changes, but Lee suggested I order a $10 transmission shutter lubricant off Amazon, and it completely fixed my problem. Pro Auto has life long customers with my family, and were tough cookies to please.

Yv
Review №51

This place is right on the care of your car.Grandson had a small problem with stalled car. Got it to shop, no ridiculous or made up services. The exact resolution of what was going on . Fixed the next day Everyone is happy. Also very clean shop nice friendly staff. Dont overlook quality for less get the facts go Pro Auto

St
Review №52

Its hard to find a good and honest mechanic now a days, but Lee at Pro Auto was the single bestechanic that I ever had the pleasure to deal with throughout my entire experience with them. I brought my 370z Nismo there with oil problems that went untreated at 2 other shops, including a dealership and within a week Lee and his team had researched the issue and offered a detailed solution. Within the next week it was complete and my car ran like nothing was ever wrong with it. Lee said to me that he does things the way he would want his mechanic to, and it shows. I can not recommend Pro Auto enough!

Ri
Review №53

I’ve been a loyal customer of Lee and the folks at Pro Auto for over 5 years. I never feel stressed when my two cars need repairs. I admire Lee so much that I’m actually selective about who I refer to his shop! As for the few people who gave one-star ratings or wrote negative reviews, I wonder what world they are living in. Car maintenance is easy: get a mechanic who you trust, like Lee, and listen to what he tells you about your car, because he is the expert. Just communicate. Lee listens to me- I listen to him. He earns a living fixing my car- I drive the car home without even getting my hands dirty. Everybody wins. ------Richard Moroney, Huntsville, AL

Ka
Review №54

We love Lee! Hes been such a help to us this year as we troubleshoot one of our vehicles.

B.
Review №55

Mike is my go to mechanic for my BMW!! I was referred to him and wont let anyone else touch my car. I love how hes very responsive and very knowledgeable. I texted him about an issue I was having with my vents and he told me to come in early that morning and I was in and out :) I have told my friends to bring their cars here for repairs/maintenance because I have such great experiences with Pro Auto!

Ju
Review №56

Four years ago I took my Mercedes to ProAuto for inspection....a year after my warranty had run out. After the complete inspection, I was told that all my car needed was an oil and filter change! I knew immediately I had found an honest auto service center I could trust. They could have claimed my car needed thousands of dollars of maintenance and I would have not known the difference. Since that day four years ago, I have taken both my vehicles to Lee, and rest assured I can trust him and his experienced staff to treat me as a valued customer. I would highly recommend this company. I often refer customers to them without hesitation. Dr. Mobley

Da
Review №57

Warning! This service is not competent for foreign or luxury vehicle repair. Owner is a Karaoke DJ and mechanics are poorly trained. They assured me they could repair a brake line leak and check the speedometer on my Rolls Royce Silver Spur. I asked the owner if they had to remove the dash to get to the speedometer. He told me he didnt know, but, he would ask the mechanic and call me later that day. He didnt call me until a few days later and said they would have to remove the wooden dash to fix the speedometer and he couldnt guarantee they could remove it without cracking it. I told him not to attempt to remove the dash and cancel the speedometer repair. When I picked up my car a week later and got it home, the brake line was leaking even worse and when I checked the dash, there were 6 cracks around the removal screws. I called ProAuto and complained that I still had the leak and my dash now had cracks in it. The owner told me they had not touched the dash. I know this was a lie, because my friend convinced me I should take time-stamped photos of the dash when I left the car and time-stamped photos when we got it home and discovered the cracks. Bottom line, my car had not been repaired and my beautiful wooden dash now had cracks in it. To save face, the owner returned what he had charged me. But they still ruined my cars pristine dash. Do not deal with anyone that lies to you. They are not even worthy of one star. Check Angies List and the BBB before giving this place any business.

ra
Review №58

They did an excellent job on my Audi Q7. They had good customer service, great communication, affordable prices. Highly recommended!!

St
Review №59

Lee and the folks at ProAuto are genuinely good people! They are honest, hard-working, reliable, and have fair prices. They have worked on all of our vehicles to include clutch assemblies, timing chains, tires, tune-ups, oil changes, and radiator replacements. Now our Suburban is losing coolant and needs an oil pressure gauge replaced. We wouldnt have anybody else do the work!

Sh
Review №60

I brought my Saab here and told them that my engine kept flooding, the car would smoke very badly, and it wasn’t accelerating like it should be. So they did a diagnostic and I was told my computer was bad and they could fix it, so I agreed to let them do the work. The guy originally told me the process would take about a week... so 3 WEEKS later (3 weeks and 2 days to be exact) I finally get my car back. I had to keep calling, otherwise I wouldn’t have even known what the hold up was. No one reached out to me to update me on what was taking so long and no one apologized for the inconvenience. But anyway fast forward 3 weeks later my car is finally ready so I pick it up and pay the $960 dollars. The very next day my engine floods AGAIN just like it was doing before. A few days later my car is smoking badly, won’t start, and pretty much doing exactly what it was doing before. I couldn’t even drive it and I didn’t want to put anymore money into it, so it’s useless now and I have to now get a whole new car. So basically I paid these guys almost $1000 for my car to work for a few hours. I feel like I was hustled. I called the Monday after and got no answer. Oh well you live and you learn!

Ra
Review №61

Took my TESLA to Pro Auto for a side mirror replacement.They did a fantastic job.I highly recommend Pro Auto for all of your auto needs.

Ki
Review №62

DO NOT GO HERE!!.....CROOKS......I had the worst experience here!...My lincoln ls started running hot. Took it to pro auto and was told it was the water pump and it would cost $314.00 to fix....I thought that was...i guess decent in price... I called them and they told me that they replaced the water pump, but now it is a pipe that has a little leak and it will be an additional $430.00. I was like NO....i said since its a little leak i would try to see if it will really affect the car performance. Besides i was quoted a $314.00 for a waterpump problem...i come pick it up all of sudden its not ready. Came back, drove it for two days. More antifreeze gushed out the bottom of the car than before.....Im going up there in the morning and i will post a update!.....But as of right now...DO NOT GO HERE!..

Pa
Review №63

Here s a wholehearted thank you to Lee and everyone at pro auto for their prompt,courteous and professional service.we have been bringing our cars to them for years and cannot ask for a better automotive center.their fair prices and upfront honesty will keep us coming back as regular customers for years.

MB
Review №64

Ive been a Pro Auto customer for several years now. Knowledgeable folks, competitive prices, and friendly service. I bought tires recently and I could not beat their prices, too. Thank you for taking such good care of my Xterra!

Tr
Review №65

Lee has worked on both of my vehicles for the past 5 years and the first auto mechanic shop that I have found to be upfront and honest. I am happy to be a loyal customer.

He
Review №66

We have brought our vehicles to Lee for 5 years. We have found him to be very honest and reliable and fair. Thank you!

Ni
Review №67

The short; I could not recommend Pro Auto enough! Clean, friendly and respectful atmosphere.The long; I approached them when a home repair went a little sideways on me. After explaining the issue, the owner confidently assured me that fixing it would not be an issue... After being turned down by 3 other garages, I knew I was finally in the right place.When I picked up my truck, Lee informed me about a few other minor issues he suggested I address without any kind of attached sales pitch and he took the time to educate me about what he had done.I have had my truck back as a daily driver for a month now, and it has never run better since I have owned it. If I ever need more professional mechanic work done Pro Auto is going to be my first (and only) call!Thanks so much!

Ni
Review №68

They dont rob you.. They can be trusted to give you quality service at a good rate. Also, make sure you pet the puppies.

Ra
Review №69

Attention to detail here is lacking.Let me preface this review by saying the customer service I received at Pro Auto was excellent. Every person I interacted to with at the shop was kind, which leaves a great impression for a first time customer such as myself. Unfortunately, the actual car work left something to be desired.I came to Pro Auto at the recommendation of my insurance claim adjuster, who told me he was familiar with the shop owner and had used them before and they did great work for him in the past. I needed to get my wheels and tires replaced (with reconditioned wheels due to the damage on mine) and a balance & alignment. The owner and I spoke over the phone and he explained that he had ordered some parts and would have me back up and running in no time. A few days later, he called me and let me know that he had to fix a few other things (ball bearings I think...) because the alignment machine wasnt running the right numbers and my front wheel was angled incorrectly. No big deal, and I appreciated the correspondence.I went to pick up my car the next day and noticed that the wheels they placed on my car were used (instead of reconditioned). They had damage and road rash and paint chips, and one of them had an eBay sticker on it. I had specifically requested that both wheels be replaced because I didnt want to have damaged wheels, and on the receipt I had been charged for reconditioned wheels. I gave the insurance adjuster a call and he had a look at my wheels and he was just as surprised as I was. He told me he would follow up and get it taken care of. By the next business day, I got a call from the owner of Pro Auto and he was very apologetic about the mistake and said he would get it taken care of right away. I brought my car back in, and he bumped me to the top of the queue and got my car in and out with reconditioned tires put on it within an hour. He also admitted that the mechanics had made the additional mistake of putting both the new tires on the passenger side of my car instead of putting them both on the front--I appreciated his honesty and him making sure that the work got done correctly this time around.With that being said, I still have to give them a 2-star review, because that level of attention to detail is unacceptable when it comes to things like vehicles. If something as visible as replacing wheels on a car could be done incorrectly, I can only imagine what other less-visible mistakes could have been made. I want to have full confidence that my 3,000lb speeding bullet has been maintained properly. I cant trust a shop that could pay so little attention to detail to the very things that keep me on the ground (wheels and tires). Furthermore, what if I hadnt checked the wheels? I would have paid for a service that I did not receive, which isnt fair to me as the customer. Also, this shop is all the way on the north side of the city, and I live all the way in South huntsville, so it is an inconvenience to me to have to drive 40minutes round trip to have this mistake addressed. With all that being said, though they were kind, I would not return to Pro Auto for work in the future.Edited in response to owner: I am of the opinion that carelessness will ALWAYS be a safety issue when it comes to working on vehicles. Would you trust a doctor who wasnt able to handle the simplest parts of his job such as getting the needle into your vein without missing? If a doctor cant handle the most basic aspects of his job, I would have zero confidence in his ability to do more complex procedures, and I would not return as a patient. The same applies to vehicle maintenance. Its all attention to detail.

Da
Review №70

Now that Ive found this place I wont take my car anywhere else to be serviced as long as I live in the Huntsville area. Lee and his crew are solely concerned about getting the vehicle running properly and they arent worried just about making money

Am
Review №71

Lee & his crew are great. Knowledgeable, friendly, reasonably priced

To
Review №72

Mike and Lee are my go to team for my auto repairs on any of my vehicles from oil changes to diagnosis, to major repairs. They are timely in the repairs, knowable in what they do, take the time to explain what is wrong, explain how they intend to perform the repair, and most importantly budget cautious - if they dont think a repair needs to be done they tell you that. Great customer service. For example, I had ProAuto install an engine over a year ago in a F150 and recently noticed a small amount of anti-freeze on the drive way. I dropped the truck off and they discovered that the new water pump they installed with the engine had a faulty o-ring seal. They installed a new water pump, all under warranty. I will continue to use ProAuto and recommend them to others.

Br
Review №73

A mechanic that is honest and has fair prices, that would be Pro Auto. Not only will they talk to you, but they will explain whats going on... I have found my mechanic!!!!

Jo
Review №74

Honest people. They fix what needs to be fixed and dont try to talk you in to repairing what doesnt need repairing. I will be coming back.

Ha
Review №75

Right job fast trun around

D.
Review №76

I have been going to Pro Auto for years & there is no need to go anywhere else... Very, very, very good service/work & I recommend this PLACE TO THE FULLEST!!!

St
Review №77

Fixed my wifes land rover when no one else could. Thanks guys!

Bi
Review №78

Lee has worked on two of my vehicles, he was honest, and done good work at a fair price. He is the first mechanic I’ll call when I need work done.

Mi
Review №79

Very professional . Top notch service. My go to mechanic

Br
Review №80

Very good work and exceptionally reasonable prices.

Ja
Review №81

Best place for foreign car repairs in Huntsville Alabama!

Ki
Review №82

Nice friendly service.

Ja
Review №83

Respectful, Professionalism, and Just great people

An
Review №84

Great people

Da
Review №85

Friendly honest mechanica

Ta
Review №86

Amazing friendly atmosphere, quick service!

Ca
Review №87

Always reliable and friendly.

Ji
Review №88

Great place!

Ca
Review №89

Great guys

Information
29 Photos
89 Comments
4.6 Rating
  • Address:5078 Meridian St N, Huntsville, AL 35810, United States
  • Site:http://proautohuntsville.vistaprintdigital.com/
  • Phone:+1 256-852-2121
Categories
  • Mechanic
  • Auto electrical service
  • Auto repair shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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