This store had everything I was looking for and more. very pleased
Just left there. Not busy. I noticed 4 workers but no one came into the wig section to see if I needed help. So Ill have to head over to Solid beauty tomorrow. They are normally helpful but also busier. So I dont know what the excuse will be.
I purchased a pack of hair from this shop. Once i opened it i realized the hair was a lot shorter and lighter than it appeared in the bundle—this might be normal as i do not shop for extensions often.The receipt said that all exchanges would have to be done within 14 days and that items must be returned as they were.I totally understand this policy—however i had only unraveled the hair some, noticed it was too short & folded it back over the cardboard, placing back in original packaging. I went back to she shop about 2 hours later—not to return but to exchange for a longer length.The manager refused and was very nasty—she kept repeating “i cannot resale i cannot resale”. This is all she care about and not at all about her customers. I was polite—i even asked if they could possibly grant me a deal on the second package since they were unwilling to return the one i just bought. It was a complete waste of money and they did not care one bit that i couldn’t use it at all. Were nasty in their tone and unapologetic.Like i said—I understand their policy and have no qualms with it, and if they would have been willing to help me out this one time (as a first time customer) the next time i shopped there i would have kept this in mind and made sure to really do research on the item i bought knowing i would not be able to return it once opened.That being said, i like to shop someplace where the staff actually cares for the customers, and is willing to provide some grace in certain situations. I would not shop here again and would suggest African American women resort to buying their hair products online or from black owned businesses where we are not reliant on a commercial business that cares nothing for nurturing the business relationship they have with us.This is my opinion. They do have a great variety—but whenever you buy from someone you are also voting with your dollars and supporting their business ethics. I would rather give my money to someone who respects my money & values my service.
The staff was friendly and helpful. Clean and well organized. Definitely recommend them
This is my favorite beauty shop in Huntsville! I love everything in and about this store!!! They have clothes, hosiery, hair supplies, awesome wigs, quality extensions and human hair and they also have a great makeup section! The workers are always friendly and professional when I go in! I’ve never had any problems and I’ve shopped here for 3 years!
Very nice clean store, just need bigger cotton balls
They always have EVERYTHING that I am looking for. The sales associates are helpful and knowledgeable.
A very large selection of products. Very friendly
Always well stocked and good prices. Love it!
Lets be honest, we as black women have all had that experience where we are followed in a store, especially by people of a certain ethnicity(yall know what I mean). That has never happened to me here, the people are friendly, even joking with you at times. There is a large variety of products and brands, and thats very important to me because Im always trying to find the hair I see on YouTube. They have a sale every now and then on wafts of hair if your interested in making your own wig. Also, theyre open on Sundays, which is great because my usual spot isnt.
This store is well stocked and has a wide selections of hair products, braiding hair and extensions. I usually take my time browsing to dabble in the varieties that they offer. Definitely my first choice when it comes to my hair needs.
I have no clue why the women below me gave bad reviews but I have not had any problems at all at this store. I go here for all my wig, makeup etc. needs over any place in Huntsville! The products are not over priced and the wigs are excellent. I also love the women who work here compared to other wig shops in town and in the mall. I give this place 5 stars all the way ;)
This is the first place I saw when I moved in the area. Each time I have gone into the store even just to browse I have always been greeted and asked if I found everything that I needed. I love the variety as well as the organization and layout of the store; it is easy to find what you need quickly. There are other beauty supply stores in the area but I have come to favor this store.
One of the older female who works here is rude. Got an attitude with me twice for no reason. Last time spending money with them.
They have so much on sale!!!!. I bought natural shear butter with almost 40% discount. The staff are friendly and nice.
Only gave it 5 so ppl can read it I give THIS PLACE A 0 im Never coming back idk if she was the owner or just the cashier person but a woman who is short and all so has short light red heair fallowed me around the whole store i couldnt shop in peace I felt like I was doing something wrong she fallowed me throw the isles I was going to buy stuff but she was rude and so I lelt ..ppl take language classes..So dont just assume that people cant understand you cuz little do you know..
Love this place they welcome all races unlike hair queen and treat you with respect and great prices
Best selection anywhere. The only place I can find curly blond extensions to match my natural hair. And in addition, reasonable pricing.
Every time I am in town I have to stop in. Very great customer service and prices.
I use to frequent this store for all of my beauty needs often spending a lot of money. Right now Ive probably spent a few thousand dollars. On 3/12/2019 I came to the store to purchase temporary hair spray and found two colors I felt matched my hair color. I brought both cans to the cashier and asked for a sample to ensure I was purchasing the correct color. The cashier informed me she couldnt provide me a sample of the color but asked another cashier if she could for verification. The 2nd cashier answered loudly No and told me I had to purchase first. I informed her I didnt mind purchasing the can but if the color was wrong would I be able to get my money back, she told me No again loudly and proceeded to take care of the customer she had in front of her. I asked her how could we solve the issue, she continued to ignore me in my face. My problem with this scenario is that this store can not exist in this community without the support of customers. I felt extremely disrespected, embarrassed and was treated unfairly. If anyone reads this comment please spread the word about this store and their practices. I went down the street to Beauty Queen who not only gave me a sample of the same color which turned out to not match my hair color, but the associate sold me another brand that matched my hair perfectly...Will not reccomend anyone to purchase anything from Classic Beauty, they dont take care of customers theyre only concern is making money off the community without giving back.
Average beauty supply. Good variety. Typical pricing. Helpful employees.
Nice variety, sells and assistance. One of my favorite beauty supply stores in Huntsville
Great variety of supplies. Super friendly and helpful staff.
The people are very nice and helpful. Have everything u want or need at good prices!
I have been goin 2 the store for years & its a reason why. I love how they know me & appreciate my business.
Never did reviews before but I must say this is the best hair place in hsv al the customer service is excellent they make you feel welcome.
Nice friendly staff.will help you pick out what ever you need.
Everyone here is helpful when needed and leaves you alone to look and decide what you want.
I hope they dont let hair Queen put them out of business. Great store
Very helpful especially the cashier Tory.
Typical black beauty supply store run by Asian shop owners. They have a good selection of products but need to have more natural hair products.
They have a wide variety of items and reasonable prices
Still one of the best hair stores in Huntsville Alabama
Has all the beauty supplies you need!
Well stocked store a d employees helpful!
I always find what I need,great prices
Love this store, the best👍💃😘
Terrible service and horrible policies for trying on wigs. This place is a joke.
This store has just about everything you need. Some things are a bit overpriced but overall I receive good customer service when Im there.
Very helpful i always find what i need here
Good,I knew them for years.
Clean store good variety of products
Nice products.
The workers are rude. Their products are over priced.
Very friendly, no hassle shopping.
Best affordable beauty supply store
Great variety and reasonable prices.
It always has everything I need and customer service is on point.
Great!!very warm and helpful
Got here 10 minutes before closing and because a couple people were in line, the doors were locked and store closed. Bad business!!
The staffs are rude
Very Rude service. Will go to Solid Gold.
How much do the wigs cost ?
Great prices and selection
😳 everything you could hope for in a hair store
Very helpful
Stocked very well
Ample supply.
I think that it needs work
They have a huge variety. I was looking in this store for several minutes, I found mostly everything I needed and the workers were friendly. Glad I stopped by.
Large store much merchandise
I like that they are open on Sundays
They to freaking high
People friendly
Friendly staff
No help
Love it
Love it!!!!!!