The staff was very helpful! The selection is wide and beautiful. They have everything one needs to change their look, accessorize or care for beauty needs.The store is beautiful and well stocked. It was very clean and neat. I think I may return there the next time I have to get somerhing for my hair, face or nails. I recommend them for your hair, make-up or nail needs.Im excited to get my protective style and grow my hair.I picked up some braiding hair and hair oil. They had just what I needed at a reasonable price.
Hair Queen #1, is FABULOUS. Its an amazing place located in a great location to shop for your beauty products.They have such a wonderful variety of items to purchase.GO CHECK THEM OUT!!!😁
Very Friendly Staff, Great affordable hair
I purchased a $200 wig from them and I’m highly disappointed. The wig gets matted, like extremely matted and it takes me hours to comb through it. And it also sheds like a dog shedding its winter coat. I regret ever doing business with this company. Highly disappointed is an understatement I am BEHOOVED AT THE MONSTROSITY THAT IVE PURCHASED. After I get finished coming it out the only thing that will be left is the wig cap. Do not waste your time nor money with these overpriced dry wigs. You’ll be better off taking your chances with an aliexpress wig at least you’ll have a chance to get your money back. And I only left one start because zero stars wasn’t an option. I WILL NEVRR I REPEAT NEVER EVER EVER SPEND MY MONEY HERE AGAIN.
I love this location today Zaria helped me she was very helpful to me
Ok This store is very nice looking and well kept the employees are cool and the owner!! They have all the latest hair care stuff but baby if they ever have a sale on them bundles just leave them where they are... shedding Betty No Brand shouldn’t even be sold it should be given away.. you better off getting Milky Way Que
I saw advertised a 18 inch ring light with three phone holders on Facebook and Instagram ads so I purchased it for 129 they sent me at 18 inch ring light with one phone holder and no instruction on how to put it together I had to guess I don’t like liars and I don’t like my money stolen do not buy I have a salon located in Ohio and I will be spreading the word about my experience I won’t be buying anything else from them the ring light works fine for now
I just received my order for melt down lace glue, glue remover,and stay down styling wax and I love each product. I tried other brands however this lace glue holds my wig safe and secure. I love how fast the glue dries and it doesnt leave a residue at all. I am going to order another supply tomorrow. Did I mention that the lace glue doesnt leave a white residue like another product that I used 💯😎
Well last year when they opened up they had five stars from me. I became a loyal customer of there for the past year but Today the lady at the front desk could have politely Said The display is not for sale. But no that’s not what happens. Can someone please direct me to a Hair store That has Good customer service
I bought 2,3 piece bundles & one of the bundles was just 2 bundles So I call back & one of them smart mouth chicken 🐔 going to tell me its nothing they can do about it😡😤 i guess it my fault because I wen @ closing time n didnt check it... its all good plz check ur hair why this want happen to you
Love this place any questions I have about wigs anything they answer, you dont feel uncomfortable the employees are great I really appreciate the service
They are always nice but Ive been in here twice and I always leave without what i went in there for. They just didnt have the items i sought. Lol
Love this store AND you can get points for shopping there that lead to money off your purchases! Lol now I don’t have to feel bad when I over spend 😂
My daughter needed some hair for a style and the salesgirl explained everything to us. So glad that we stopped by. Not to mention it was a great price!
This is my fav beauty supply store now lol love it
I was reluctant to go here because it isnt black owned ;however, they do employ tons of blk ppl and I like to bop to their music. Lol. They always have what I need and the workers arent rude (I have been here several times).
Very helpful and cordial...Very good selection of beauty products
I went in today and was going to purchase a week to pick it out me and the girl looked at the price she say what a great deal it was $69 when I get to check out she scans it it tells me is 119 not only was it 69 but it was 30% off plus $20 so they whole attitude changed and blame me for them put in the wrong price on the week so they refuse to sell it to me for what they price the for will be calling management tomorrow. Make it so bad this was my very first time ever entering hair Queen’s beauty supply they were very unprofessional I always known when you go into stores and me being in management if something is taking it wrong due to your staff you must uphold it not punish the customer !!!!!
I love this store.Everyone greets you when you walk through the door and they are on point with any questions you have. Great selection. Great prices. The owners are great and friendly as well. And I love how they are always giving back to the community in some kind of way. Great job on setting an example.
I love it there but I think they should have more Products they’re very helpful too
First, I was greeted at the door! All the staff was welcoming, informative and helpful. The prices are ridiculous before sales and sale prices are like nothing Ive ever seen before! They have a military/loyalty program that is outstanding - be sure to ask for details and bring your id card!This place is amazing!!
Excellent service every time! Ladies are friendly and hepful. The store is clean and organized no matter what time of day I go.
Best beauty supply in Huntsville nice variety of products and hair with great prices. Always have the best sales, and bargains. The customer service is phenomenal!
Very welcoming, warm compassionate environment and employees!!! Great prices and great value. No other store shows their type of customer appreciation. We love it and will continue to bring our business to theirs.
Yes, first time after reading reviews, the reviews were correct. Just leaving the store, the staff were pleasantly helpful, knew about the products for my hair. She suggested items that were beneficial whereas I grabbed items that wasnt good for lasting wear. Im impressed with the suggestions, organization, pricing, and overall cleanliness of the store. Hope the good stays.
I bought a wig for $800 and it was on sale for 30% off. When I had the wig installed my stylist noticed that the hair was tangling. Not even two weeks of having the wig in it began to shed tremendously. I was at work and literally had to brush the hair constantly! This was the worst hair I’ve ever had, and I’ve been wearing extensions for several years. The worst shedding I’ve ever experienced and tangling. I really thought this would be my new go to hair place but I will never go here ever again. DO NOT purchase a wig from here. I ended up giving away an $800 wig I only wore for less than two weeks because it was so unmanageable.
Love this store, they have everything that you need to keep your hair/weave/wigs on point!! The staff is very friendly and knowledgeable and there’s a staff member for every type of hair concern you may have, be it straight or kinky curly hair!!! And the prices are great!! So glad that they opened here in Huntsville!!
This was my 1st time being in Hair Queen and trust me it will not be my last time. I went to Solid gold and purchased a Twist King for $12.99, but went to this place and was shocked to see the price was $3.99. Great prices and friendly people that ask can I help you. I have a new place to shop.Thanks Denise Crutcher
The new Hair Queen Beauty Supply store located in Huntsville,AL, has truly hit our city as a complete blessing. The friendly staff, clean store, all your question are answered right then and there, they have everything you can possibly imagine,and the prices are beyond awesome. WE LOVE IT. (100 billion🌟🌟🌟 A1)
OMG where do I begin?! This store is well organized and literally has something for everyone. Prices are great and they have excellent customer service. Staff is very approachable and willing to help. I won a store gift card like what beauty supply/hair company does that?! I will definitely return and give you all my business.
GREAT CUSTOMER SERVICE!
My first time in this place was a wonderful shopping experience. The workers were so helpful and friendly. I’ve only been there once, but I plan on returning. Hopefully, they’ll remain consistent. Great new place!!
Good prices on hair. Large variety of makeup. Friendly staff comfortable atmosphere, which is sometimes hard to find in a lot of beauty supply stores. Most beauty supply clientele will understand what I mean when I say that.
Went last night for the first time; Morgan and Shelly were absolutely amazing and so helpful. The store was very clean and everything was displayed nicely. Definitely will be back!
This is an amazing store. I dont think Huntsville has ever seen a beautiful beauty supply store. Very organized. Staff friendly and attentive. The inventory in large and displayed beautifully. I cant tell that the owners, and workers take pride in what they do and what they have brought to the Huntsville area. I will definetly be back.
Very nice and friendly every time I shop hair is very soft I haven’t had any problems out of anything I purchase, will recommend anybody to come shop here
This store is very clean and the staff is very friendly and helpful! I go in to get one or two things and come out with way more than I expected because the prices are so so reasonable and the best around! They have deals going on every week!! I Love this store!
Finally somebody open for business on a Sunday that has all the hair care products that I need even at the last minute. Helpful and friendly staff a great wide variety of products that Im accustomed to use in being that Im not from the south its good to see that New York Urban City reach this far. Keep up the great work.
Its okay. Its a cleaner set up then most places but what throws me off is i like to be creative and find a knew style randomly sometimes, the ladies in the store will ask for your help, tell them no but Ill let you know if I do. Then proceeds to follow you around like your gonna steal ( everything has security tags on them btw) they are nice people but that weirds me out the few times Ive been in there so I just go to As or the beauty Mart on the other side of town
The definition of CUSTOMER SERVICE needs to be taught to all of your associates especially Love... very unprofessional and uneducated.... this is a hair store and thats it.. local... so do better and hire better educated people...
Absolutely love the staff courtesy 1st&most, very friendly and helpful. Best prices on everything in store! Great Job!!!
Their selection SURPASSES all other stores in the area and the prices are very hard to beat. They pride themselves on high quality products, so everything in the store has exceptional reviews. The customer service is definitely the best out of any beauty supply store Ive been too. Not to mention they literally have everything youd ever need. The store is beautiful and Im so grateful they came to Huntsville. This will definitely be my new go-to spot! I promise once you go Hair Queen, you wont want to go back.P.S. Ask for the AJ special!
Everyone was nice and helpful
I don’t know who did the hiring but these employees need to be replaced. You got a person at the register on her phone that needs to be working or watching the store. There’s so much I can say everyone just need to get it together
OT one of the managers is the best. Store just open and they were busy and he still stopped what he was doing to assist me.It is so hard to find good customer service, and I found that at Hair Queen. Customer for life!!!
I went in to purchase a drawstring ponytail and asked if I could see it out of the package. I was informed management doesnt like them to open the packages. I asked the cashier if the texture of the hair was the same throughout the piece since a curly tendril was sticking out, he informed me it was. I took it home and opened it, it was two completely different textures and not well made. If you purchase hair from them and arent sure insist on seeing it out of the packet, if you cant leave. There is a sign at the register that says exchanges within 14 days, but on the receipt it states no exchanges on wigs, hairpieces etc. I will throw this one away
Theyre better than the other beauty supply store up the street.
Staff professional, helpful and friendly. Very nice.
I went in today they have everything you need. Its like a little mini mall. Great customer service. I will be back in there tomorrow after work. Aj is the best!!!! Make sure you stop by. The best in Huntsville!!! Best beauty supply store in Huntsville!!!!
I stood in line for my bundles and other deals and it really was worth it, Love the store. Customer service was Excellent. I have my VIP card so Im ready to become a regular ♡
Never did reviews before but I must say this is the best hair in Huntsville Alabama. The customer service is excellent they make you feel very welcomed even joking with you at times. There is a large variety of products and brands, and that’s very important to me because I’m always trying to find different types of hair I see. Also they’re open in Sunday’s which is great because most places aren’t. What can I say that has not already been said about Hair Queen 👸. This beauty supply store is literally the best thing that’s has happened to Huntsville in so long. Like I literally spend every second of everyday that I’m not busy in here. The staff is so friendly and on point with the customer service. I freakin love this store and just very little detail about it. I love the variety as well as the organization and layout of the store. It is easy to find what you need quickly. There are other beauty supply stores in the area but I have come to favor this store. The prices are amazing as well as the deals. God bless this company, amazing job AJ u have really blessed me and the rest of Huntsville with Hair Queen. Thank you so much.
Im so in love with this store. They have everything you need at one store... MAKEUP, eyelashes wigs, BUNDLES, FRONTALS, shoes, leggings, clippers, professional products, PHONES, hover boards, hats, jewelry, etc... They also love supporting the community. They give away so many items just about every week so far... Amazing prices...
I love Hair Queen! The store is always clean and in order. The floor and sales associates are always friendly and willing to help. I dont go anywhere but them!
Literally the best and most professional hair store in Huntsville. Do not waste your time with these other places.
Best beauty supply in Huntsville . I come here maybe 4 times a day lol. Biggest selection of products for really good prices .
I was looking at wig had the Manikin turn around one of the worker come and turns it around while my hands are stroking the wig...she said she is worried about the wood its sitting on. Sale was lost after that if someone is looking at something first thing out of your mouth should have been how can I help you. Cashier were super slow I stood in like 10 mines and I was 3rd person in line. If I didnt need the edge control for a client I would have left. I always here about how great this store is wasnt so great for me neither were the prices this would be a last resort store for me Ill stick with solid gold.
Love the place! Great customer service! And they open early! Currently have a 30% off on wigs and they have 10% for military discount! Well be buying again
Love this place!! The hair is everything and they have the best products. A definite go to if you are in the area.
The staff is always fast, and friendly. The store is always nice and neat. I just all around love you guys and glad your in my city
Everything you need and more. They meet all of my wifes hair needs as well as my barber and beard needs. Go check it out. Best prices in town.
Thanks for showing Huntsville some love with yall grand opening. They have great prices on the products. So yall go check them out.
Never been there but I seen a live video and its awesome that hes giving back to his loyal customers and newbies! Thats a great way to keep your business going strong 💪!! Thumbs up 👍👏👏
This store has the best prices and I will always stop here when I need something. Reasonable prices on everything. Never seen a beauty supply store like it
The young lady that helped us was very sweet and kind.
What the what?!?! The prices are phenomenal, they have a HUGE selection of hair and makeup and the people that work there are very nice! I usually shop at Solid Gold but I wont be going back! Im going to Hair Queen from now on!!
I found what I was looking for! Best hair store so far 🙌🏽🥰
They are the best and very helpful
When you call they dont answer and their customer service is just trash
Have great prices on bundles and excellent quality and great customer service..Love the make - up as well check them out you will be glad you did.
Great Customer ServiceGreat PricesGreat AtmosphereI have visited several beauty supply stores and have never been as impressed as I was today. With over 10 years of customer service, I know too many instances of negative defining moments. Today was quite the opposite. From the moment I opened the door I was welcomed and felt as if I had been there before. The representatives offered assistance in a manner where I knew they were there if I needed them however did not make me feel followed. I am a firm believer that TEAMWORK MAKES THE DREAM WORK! This sentiment rang true today as Rheyna, Jay and Crystal not only guided me through my selection, ensured my comfortability but also provided me with follow up tips and advice. Each representative provided customer focus, provided an appropriate bridge to business, assessed my needs, provided appropriate options, gained my full agreement and offered additional assistance. I will definitely be a repeat customer. I believe in giving credit where it is due....STELLAR CUSTOMER SERVICE LADIES!
Very helpful young ladies there. They help me out a lot everytime I got
I went here the other day with my best friend to get her some hair LOL and her daughter and the people there was really friendly you can tell when people enjoy what they do because they put forth extra effort to make sure you are satisfied thank you so much
Great friendly staff, great products, very reasonable prices, Im a lifetime customer
Every time I frequent this establishment Im given great customer service, a variety of products with fair prices and I love earning reward points to use at subsequent visits!!
Hunnay the beat hair store hands down!!! Good quality hair and great prices!!! Makeup electronics shoes you name it they have. Such a friendly staff... and the owner is a blessing!!!!
I’m Jasmyne moss. Hair Queen is the best. They are patient and very giving. Hair Queen will get every blessing coming their way staff and business are great. I wo t shop at another hair store
First, Let me start off by saying The Manager and Staff are amazing. When I walk-in Hair Queen I feel at home, because they welcome you in an make sure you get exactly what you need. If you need bundles Hair Queen is the place to be. I have had my bundles installed since they first opened an let me tell you hunny they are still in now. The bundles are super soft no shedding many different patterns you name it they have it. they also have more amazing deals on shoes, make-up, hair products an many many more items if you was iffy about going you is totally missing out best deals in town Hair Queen has took over the city. Go shop with Hair Queen, im here to tell you you want regret it. If you was wondering how the bundles look being installed, I have left 2 hair photos.
This place is very inviting. You have staff helping you but they dont follow you from aisle to aisle. Plus they speak my language and I dont have to wonder if they are saying bad things about the customers. To top it all off, THEY HAVE A HUGE VARIETY OF PRODUCTS AND DONT RUN OUT!!!! THANKS QUEENS AND STAFF, YOUR THE GREATEST!!!!
2$ dollar earrings and anklets
A huge variety of items and easy to find what you need help is available if needed employees are very friendly and helpful check out is fast the owner is usually there and helpful and friendly and gives on the spot discounts
This store and its owners and all of their employees are AMAZING and they are doing AMAZING things for the community. May God continue to bless this company
Wide variety of hair and practicality anything else you want. For a much lower price than Solid Gold and all these other beauty supply stores.
The employees are very friendly and helpful. Love the variety of hair available also.
I absolutely love this hair store!!! They have a wide variety of hair weave, wigs, etc. @ gr8 prices.
Great quality merchandise and even got my eyebrows arched and individual lashes done
I Love Their Hair, Its Such Amazing And A Must Have .. Trust Me Wont Be A Waist Of Money, It Will Be Money Well Spent .
Clean large selection of hair and a fair amount of other merchandise like phones,speakers, makeup, and shoes etc. Always active of social media Facebook and Snapchat. Have lots of deals every week and better deals during the holidays. Check it out 👌🏾
I just watch Hair Queen Beauty live S/O to AJ you are truly a blessing for giving back to the community & I wish your business with much success the store is amazingly organize clean spacey & the price is awesome
The young lady assisted me in finding what I was looking for my first time there great service with a smile.
The jewelry Is cheap and breaks easily and I havent seen a good sale so far.
Sales, sales and sales. I love it!! Wigs are flawless.
Best hair supplies stoye in Huntsville Alabama..all queens to need visit them.They will hook you up
I love this place omg.. What other hair store do you know of that gives out vip cards!! They have every thing I need at all times. The hair is amazing and I love the prices.. My daughter loves going there to talk to the employess😂😂✌✌
Friendly staff and great prices☺️
Always a specialBut thats my store. Love it can always find what I need
Im in love theres nobody that can compare 😍😍 overall everything yall won me loyal customer 🤞🏼