I love this store.. been going for many years & every time I go I be satisfied… the workers are very nice & patient as well.. I’ll recommend anyone to go there. Management is wonderful Rachel is very nice & helpful….. just love it!!!!
EXCELLENT Product and prices..Great Staff..
👍🏿👍🏿I like this place!! Not like the place on University next to the gyro shop. Cant call that place name but atleast they dont have the police inside protection and servings the hair instead of weave.. I do like this place the Best!!
Best hair store in the city, but they do Get beside themselves sometimes.Just remind them,whose their biggest consumers..👌& we do have options..👌
Great place for all your hair care needs but can be a bit pricy with some items that other stores have cheaper.
I paid a nice chunk of money for a wig and it ended up being a defective wig. I tried to return the wig and I was told that I messed up the wig myself. I will never shop here again!!
More than expected human was better than most online good prices
Everyone inside was masked. They require a mask to shop! Excellent service! They value their customers! Highly recommend for all your beauty needs!
Clean and wigs reasonably priced. Efficient staff
Large variety excellent prices and great customer service...
I love this beauty supply store. Theyre always helpful and have plenty of products in stock and to choose from with great prices.
Loved my first experience going here a couple of weeks ago. I showed the lady near the wigs the style I was looking for and she pointed me right to two styles that were exactly what I was looking for. I found what I needed and she was so friendly and helpful. I will definitely come back!
Excellent customer, the young man was very nice in helping select my style and find my color.
Had no u tip extentions no fashion colors unless u wanted tracks or a wig.. very hard to communicate with staff.
One of the workers followed me an African American throughout the whole store as if you was waiting for me to “steal”
I go and able to get what I need for the most part. The staff didnt follow me around but were around to assist if I needed it. The diversity in the staff helps when one has hair specific questions. Pricing is on par with similar brick and mortar retailers.
Best beauty supply store in Huntsville. They have everything from wigs to mask to clothes and shoes makeup and jewelry if they sold food youd never have to leave they have got it all. And theres always someone available to help you.. I love it there I drive from another city once a week just to see what theyve got new.. shop there you wont need to go anywhere else
They have an abundance of hair selections! Braids, lace fronts, hair tracks, etc. This is literally like the only place I go to for hair. Not to mention, they have other things besides hair like clothing items, makeup, jewelry and accessories, etc. They have low prices and incentives to keep you coming back. Ask about a loyalty rewards program if rly arent familiar with it. The ladies are almost always smiling, the music is niiice, and I usually walk away feeling like I scored some good products at a decent price. Looove it!
Perfect received by the lady kin charge
Some things are better left..Untold
They usually have exactly what Im looking for... I do wish the had less braids (that are crochet) and more crochet hair for styles besides braids... like Kima... with all the colors instead of the basic 1, 1b, 2 and 4.
I wasn’t sure exactly what was needed but the employees helped guide me to several alternatives. I left with exactly what I needed. The checkout was quick.
Nothing bad to say except the fact they put so much tape around the merchandise. It took me like 10mins to open my lashes 😅😂 yall stop stealing these people stuff
They always have everything I need and they are reasonably priced
Very nice atmosphere. Wide range of hair products and weaves.
Went there yesterday. This location still has poor customer service. Reminded me why I stopped going 2 years ago. So I left and went to Hair Queen. They didnt have a lot to choose from but I found what I needed. Plus the workers were nice.
Loved it helpful. Macy I think is her answered all my questions about hair.
Was able to find product needed.
Good place for your hair and beauty needs.
My wife goes to this location. Shes said that they have a great selection but sometimes the service is not good. However, she finds what she needs.
Buy my hair products from all the time everything is great my hair is growing out healthy with the products Ive purchased from that store
Better selection of wings and better quality of human hair
Well stocked. Friendly staff
I love this hair store. Everything you needIs there. I want go any other place:)
This place is over-the-top anything you want you can find it here as far as beauty products great prices
Clean and friendly. I didnt get followed around. Lol
Seems to be a great place for the ladys alot of them in an out all day so awesome for the owner I guess an the ladys but Im a dude an not a place for me
Great! The representative was able to help me with the questions of some of the products before I got them. I was able to make a better decision on if I wanted to buy the products due to the representative input. It kept me from buying something I would get home and regret later. Also my solid gold card wasnt working they took the time to find out why.
No high pressure sales where you following me around. I can look as long as I want. Good selection. Always easy to shop there.
Awesome selection and the lady who helped me was very kind
I was able to find what I was looking for, and at a reasonable price which was good. The options were great, its a store that gives you a lot of variety.
Everyone in the store all the way from the manager to the sales floor associates and cashier, each of them where are very kind with good demeanors, attentive to greeting each customer with smiles and positive energy. The environment is always friendly and warm. Yes, we will continue shopping there at this location. This is Cynthia, thanks
I was invited to an event but didnt have time to go to the beauty parlor so I went to get a wig. I tried on 3. Decided on one. However, the one I wanted was not available in the color I wanted so I was offered a different color. I was shown the other color; however, it was not pulled from the package for me to try it on...big mistake...anyway, I agreed to have the sales lady cut the lace off the front. She sent me up to the front to pay for the wig while the lace was cut. I paid for the wig and it literally took 25 minutes for her to cut the lace. She finally brought it up front in a box and placed it in a bag and gave it to me. I thanked her and took it home. I got dressed and pulled out my newly purchased wig. It was not in the same condition as the one from the store which several people tried on! The top of the wig looked like someone had gone to a barbershop and collected 10 years old matted hair and balled it up and glued it at the top of this wig. It was awful! In her 25 minutes of cutting she didnt notice the wig looked like a prop from a low budget movie depicting a crackhead??? I wasted $59! To say I was disappointed is an understatement. I felt duped and taken advantage of...
I like their prices and convient location.
This is my favorite and must go to place whenever I visit Huntsville AL. Soooo many products that I cant ever go without buying. Prices are good - this is a must!
They always have what Im looking for.
Dont knw Ive never been there before....sorry.....
Im in town looking at different beauty supply stores... This is the best Ive seen thus far. Lots of crochet hair to choose from!
Great variety
Always great
I love the beauty supply store they always have what I need for me and my children. Every time I go in the store I always spend more then what I go an there for 🤣
One of the best beauty supply stores around Huntsvillem!
Prices are good and there is a good selection.Staff at the front checkout was very nice. The woman helping on the floor could have been a bit more friendly.
Everything was just fine
Clean and covid safe environment. Always has what i need
Besides of pandemic everyone was perfect storm is nice and clean the people have nice attitudes if you need help they always come to you to take the time out for you I will visit a store more often
The store was clean but the service wasnt good
Alot of variety, and products for all.
Im from out of town! ...Had everything I needed and more!
I bought a belt from this store but later realized it was the wrong size. I went back in to exchange the cheap quality belt and the store cashiers looked at me as if I was doing something wrong. This store does not value their clientele at all!! They actually have signs throughout the store that say we’re watching you or something disgusting like that as if someone would want to steal their cheap quality products! I can easily go buy products at Walmart or Sally’s so that’s what I’ll be doing.
Great service and price.
My attendant knows her job.
Its a nice place and the people that work there was also nice😉
Very organized and willing to help you find items
I never have a problem finding help if I need anything, they have excellent customer service.
I love Solid Gold, I can find everything I need for my hair there... The one thing they do not sell is Bella Curls products.
Whenever I went to solid gold to buy anything for my friend solid gold have always been courteous and helpful
Helpful with buying a wig.
HORRIBLE CUSTOMER SERVICE!!Where is the dislike button..because these location does not deserve one STAR! Why do we give them our hard earned money and they cant even respect US just a little bit. I need a Corporate Office number for Solid Gold Beauty Supply #2 because the manager doesnt know the meaning of defect. The flat irons I purchased had a defect and she told me just because I didnt like them didnt mean they had a defect. I like the flat irons that why I purchased them. The pair I purchased did have a defect problem and I wanted to return and get my money back. I return with 7days and the manager would not give me my money back but an in-store credit...I pray I will never have to step foot back in Solid Gold Beauty Supply #2 ever again and if I was you, you should do the same. They have NO RESPECT FOR US!! BOYCOTT THEM NOW...
I ALWAYS FIND WHAT I NEED WE I GO THERE..LOVE THIS PLACE👍👍
They dont stare at u like youre going to steal like most beauty stores. Good customer service great selection, awesome prices.
THE ONLY HAIR STORE THAT I EVER GO TO
Ill be honest with you I like this place they are very professional and they are ran by foreigners now dont get me wrong I have no problem with foreigners nor am I racist but what really bothers me with my race being a black man is how so many blacks complain about opportunity to be business owners and we have been here practically our whole lives how in the world do foreign come from another country and get businesses and make them thrive in this case using mainly stuff in this case that blacks use and blacks did not get the notion to get this started that to me is truly amazing🤔
Gigantic selection of everything--beauty supplies, hair tools and implements, even fashion accessories like hats and bags. Lots of cheap, sparkly hair clips!! Staff has always been friendly and helpful, even if theyre very busy and close to closing time.
Has a lot of hard to find wigs, add on and sure. Large selection of beauty aids.
Best stock of wigs Ive seen. Awesome organization. Most wig heads are on turn table platform. And, you can see, reach and touch every one of them. I loved it!
I like to come here because they have better options with braiding hair.
The store is okay. But sometimes the people there give me rude stares. But the products make up for it.
I like this store, both locations.The customer service could be ALOT better. I hate walking into a store to spend my hard earned money and the employees are not happy for your business or they follow you around the store. If it wasnt for us customers they wouldnt have a store or job. I hope the owners read this.
Dont waste your time! Go somewhere else.I asked for a manager. A lady came out that doesnt make the decision. Saying that the lady that does is still in the back. I asked for that lady again. She told she would not come out. I asked for a name she said Kim. I asked for the lady I was talking to name she said Kim. The tells me most of their names are Kim. Of course they identify by something else or nothing would get done.Needless to say one star because I was going to spend more money but they helpe stay on track and put everything thing else back. Go somewhere not here. They dont appreciate you just want your money no customer service.Ive been coming here for years before they bought the other buildings and made it one big store.Theyre are many other Beauty stores wont be back here. Try Ks Classy Beauty Hair Queen.Also shop online Sams Beauty, Amazon most stuff in here is over priced.Over it
Very nice. Found everything I needed and some things I normally have to order on line. Prices were kinda high.
They have a great selection of hair products and beauty products love this store.
I love the customer service there always will to go beyond to help love going there and they love kids great place to shop
You can dance up.and down the isles while you shopping. Good music
I bought alot of accessories an everything was reasonably priced.
Great choice of hair pieces. Helpful and friendly staff!
I came into the store 6/10/19 to purchase many waving products including a “Silky Satin Durags”. Of course, the packing was the same across the panel but with different colors. I chose red. I purchased it and went home - only to find out that it was navy blue. I returned to the store the same day and was told because the packaging was open, that’s why it couldn’t be EXCHANGED. Then the woman continued to smell the Durga as if I wore it. After repeatedly telling her that I never put it on, she still didn’t satisfy my transaction.
Its big, organized and clean. Im just tired of being followed. Im a professional so when I come there to shop (in a pinch), Im actually looking at ingredients and looking up reviews, not waiting for you all to not watch.I even come in with just my wallet so that there is no opportunity to hide things in my purse. I k ow you guys work hard for your business, just dont be do obvious
Love this place. They carry EVERYTHING at reasonable prices.
Large facility. Well lit, very clean. Large selection to choose from.
Love it
This store has really good deals! Awesome staff! I recommend this place
I always had a good experience until I bought some pants and I was told I could bring them back if they didnt fit. When I brought them back I was told I couldnt return them. But other than that the service good.
Nice place
Friendly, knowledgeable staff
More sales n selections please....gotta keep up the work u all not the only game in town now. ..
I love this beauty supply store. I wont go anywhere else unless its Sunday. But I dont want then to be open on Sunday because they need a break! I feel like they are family!