I realize everyone in construction industry is busy right now, but these guys installers have rescheduled a number of times which may be normal. But then they just dont show up at all - no answers or reasons why and cant reach them for an explanation. To the point where our builder is extremely frustrated and likely wont use them again (I cant say that I blame him). I think quality and price is decent, but if customer service is important at all, I would recommend looking at other options.

Shandra was both kind and very easy to work with. She was able to show us products that will suit our home.

Love the options but if anything is wrong with what you had installed- it’s near impossible to get it fixed! If you’re lucky enough to finally get someone out to fix something- it takes several times for them to get it right. We’ve had our stuff installed for over a year and still have issues with things that have been “fixed” and can’t get a hold of people to come actually fix it. Our experience buying was great but everything after that has been incredibly awfulWouldn’t recommend

Horrible, horrible, horrible customer service!! I’m appalled they get any business at all. Scheduled phone conferences with project manager and they can’t even come to the call or say sorry or state any fault. Quality product there but horrible warranty and customer service. If buy from here don’t expect any follow up at all. Worst I’ve ever been apart of!!!

Friendly, knowledgeable staff. Would definitely go there again!

I stopped in today for the first time. I found the store to be inviting and well organized. Tim Boyd offered to help me right away. Ive gutted and began remodeling a home. I had certain ideas of what kind of floor I wanted. Tim showed me several options that were so much better, easier to install and approximately the same price.

I ordered a patterned carpet for my stairs that I loved! Unfortunately, I hadn’t realized that with a pattern carpet you better make sure your walls are plum. When the installer was done, I looked over the railing and saw that the carpet on the landing looked so crooked! They said they couldn’t do anything because of the walls. What?!! I called Battlesons and Justin came out to take a look and said he’d do his best to fix it. Well, he was able to (not easy either) and he was amazing to work with! Thank you Justin for caring...and working so hard to fix it!

Battlesons came highly recommended from many people. The praise was well deserved. They were super helpful in helping us find what we needed for as little cost to us. They broke down the charges for each item. We ended up getting a good price. Would recommend to anyone needing carpet.

Weve gotten carpet in two different houses from these guys have always had fantastic quality and great installers. Thank you!

Such great quality flooring, fair pricing, and awesome crew! They laid our basement flooring and we are beyond happy with it! Stellar customer service and amazing quality from the design team, installation team, to the quality control team.They got our floor done in a timely manner.I highly recommend calling Battlesons flooring for all your flooring needs.

Battlesons put in all of our flooring from tile, to carpet, to kitchen. They did a great job! The service is amazing and came back to do little jobs quickly and efficiently. I recommend them.

Very good and helpful staff.

Very helpful staff and great selection of products

Tim and Scott have been great to work with. Theyve given great advice on different types of flooring, as well as ways to maximize the dollar. They share their expertise and years of experience so that whatever you decide to get, youll be happy with the results. A fantastic experience and definitely much better than the other flooring stores weve talked with in the area. The prices are very competitive and you even get a better quality product.

We love Battleson flooring! Shopping for flooring and tile can be so overwhelming and stressful, BUT when you shop with Kelly and all of his wonderful staff they make it fun! I always have ideas of things I want to try when we are building or remodeling a home. Kelly listens carefully to what I want and makes excellent recommendation. I have always been please with the quality of the products I have purchased, and more importantly, the installation has always been done expertly. I have tried other places, but always go back to Battleson flooring because I know I will be will taken care of through the entire process and be happy with the end result.

If you are looking for carpet vinyl ceramic flooring this is the place to go! huge variety of of flooring supplies and amazing staff!

These guys did an amazing job for us! Their prices were extremely competitive and their service was top notch. The installers paid attention to every detail and left clean, finished edges. The store staff were excellent at helping us understand our options and the pros and cons of each. Highly recommend Battleson flooring!

We have had such a great experience shopping with Battlesons. I looked at many different flooring options before going to Battlesons. They have a huge variety of products and Tim was very knowledgeable about the product. When we had a problem (no fault of theirs) they were so accommodating to make sure things were remedied to mitigate the damage. Then they came right back out to help put things back together. Thank you Tim and Justin for making our experience with Battlesons so positive I would highly recommend using them for any tile or flooring needs.

We exclusively used Battleson to carpet our new home almost two years ago, and are still thrilled with it. Because of our positive experience, we recommended them to my aging mother. She had a few issues after a year with sagging, mostly due to the shape of her room and the type of carpet she chose but they came right out and stretch the carpet free of charge....and were super friendly, helpful, and kind with my mother. Excellent products and customer service!

Six years after our carpet was installed, we started noticing abnormal wear in certain areas. The carpet was still under warranty and Justin and Heidi went to bat for us and didnt give up until the manufacturer agreed to stand by their product and warranty. Typically, most reviews are written after the initial purchase and installation, but when I walked in 6 years later and said, I dont know if you can help me, but........ and received the wonderful treatment and attention to detail that I received, I think that is remarkable! Justin and Heidi went above and beyond normal customer service. You cant go wrong when you choose this company for your flooring!

I purchased a new home with new carpet that Battlesons installed. I noticed immediately some manufacturer defects and flaws, like loose loops, snagging too easily . They pursued getting it replaced by manufacturer. with some opposition from the inspector .They still went above and beyond to write letters and appeal the decision to not replace my new carpets . The New carpet is 100% better. so soft and totally seems like a higher quality. No snags and loops. I am so happy.Thanks Heidi and Justin! You have proven how you put customers first. Battlesons does what is takes to make their customers happy!

Justin is THE guy to call if you need your carpet stretched. He was So efficient and even gave us a great recommendation for carpet cleaning. Our 6 year old carpet looks brand new!

We were so pleased with Battleson Floor Coverings from start to finish !!They helped us every step of the way. We are very satisfied with the products we purchased as well as with the installation. They were very informative answering the questions that we had. We would highly recommend them and when we purchase more flooring it will definitely be with BATTLESON FLOORING COVERING.

I have bought carpet from Battleson two different times and have had great experiences! This particular review is specifically on the service I received today. My carpet had a bubble and was needing to be restretched. Justin Biggs came to my house to give me a bid. Because of the type of bubble I had and where I live out of town, he offered to fixed it the same day rather than charging me a travel fee to come another day. He helped me move the furniture. He was quick and efficient, while being so kind to my little kids as they watched him work. Afterward, he took extra time to give me some VERY valuable advise on how to keep the longevity of my floors. He was very professional and honest! I really appreciate his service today. I will be going back Battleson for my floor needs and will refer my friends as well!

I would highly recommend this business! Great showroom, helpful and knowledgeable sales, and the service after the sale has been top notch! I worked with Delsa in sales and Justin in service...both are amazing!

I always look forward to taking my customers to Battlesons, the products they carry are always top quality for any budget. Great selection of stocked items and the staff is always very friendly and helpful. Thanks to all,We look forward to working together on making each new house a custom home for all our creative new friends that we work with.Thanks againRobert

SO FAR SO GOOD! WE ARE GETTING ALL OF OUR TILE AND FLOORING FOR OUR HOUSE THAT WE ARE BUILDING FROM THESE GUYS! WE HAVE BEEN PLEASED WITH THE SERVICE SO FAR :-)

Battlesons was awesome in helping us with flooring for our new home. Delsa helped us pick out an amazing wood laminate that looks fantastic and we love our carpet also. She made the sometimes overwhelming process of selecting finishes for our home seem easy. Plus, they installed our flooring super fast. They were great!

I can see why this place has terrible reviews, I have been looking at adding blinds in our three story office. I called numerous times and left numerous messages and no one ever called me back, I guess that they are not interested in making money. I would definitely recommend calling someone else.

Built a custom home in 2016 and Battlesons supplied all tile and flooring. We ended up with an issue with the carpet and they tried to correct the issue several times. After it was clear that the problem couldn’t be fixed, Battlesons replaced the carpet with a nicer carpet at no charge. Great business and quality work!

Scheduling was easy and they arrived on time and had the necessary tools to get the job done in a timely matter. Overall a good experience.

Good selection of carpet. The install crew was good

We ordered carpet from these guys and they said it would be 2-4 weeks. After 5 weeks, we called and they said it would be another month; here we are over two months, and we still dont have a carpet. Every time we call, they give us the run around.

Very punctual, professional and knowledgeable, fairly priced, and clean. Really appreciated the service!

I wouldnt use these people ever. They give false pricing and then try to jack you up when working. Buyer beware in Star Valley Wyoming

We purchased from Battlesons and had installed by one its its outside contractors, a very high quality carpet 2 1/2 years ago. Last June we purchased from Battlesons and had installed by its outside contractor, a nice engineered wood floor. Both jobs were beautifully done. This week, after 2 1/2 years, the carpet in several rooms needed to be stretched. Jason and Justin, from Battlesons, came at no cost to us and quickly and efficiently restretched the carpeting where needed. Again the work was very nicely done.Battlesons was good to us. I suspect they will be good to future customers.

Tim was very helpful and let us take our time and change our minds as many times as we needed to.

Delsa at Battlesons was the best! Her vast knowledge of products, from carpet to tile to being able to refer me for other items needed, is immense. She was extremely patient (not that I was difficult, but I could see what I wanted, but describing was another story and she usually understood and hit the nail on the head). I can highly recommend Delsa to anyone looking to remodel or anyone who is building a home!!!!

Thank you Battleson’s flooring for the beautiful carpet and vinyl! We walked into your beautiful showroom and was immediately greeted by one of your employees. Who then turned us over to Kaily who listened to what we wanted to do in our house and then she showed us all the possibilities! The flooring was installed by hardworking polite men who finished the tough job in one day! We can’t wait to do more home improvements with Battleson’s!

Wow, blown away by the service. They came out to help fix issues other big box installers left behind and did an amazing job!!!!! Kelly and his staff went above and beyond, Thank You.

We were recommended to Battlesons by the company that was replacing our countertops. Our experience was specific to working with them to select a backsplash that would work well with the newly installed countertops. We brought a sample of the countertop in to the showroom and the staff helped us find a tile we love. They even went to the detail of helping us select of color of grout to match some coloring in the countertop.The installer (Walter) was fantastic. Not only did he do a great job, he was professional, courteous, and cleaned up after himself. We couldn’t be more satisfied.Battlesons will be on the top of our list when we get ready to do our bathroom remodel.

Got to say the service department is great. Thanks

Great customer service and excellent products

They were very helpful.

Very very good

Tons of tile to choose from!!

They were one of the cheaper places in town, but the service was not great. They were later installing it then they initially said and there were some issues with the guys they sent out to install the carpet. Overall the experience was sub-par. Im not sure theyre worth the money we saved.

Just in the store. Didnt seem too interested in helping us. Basically showed us where the carpet display was and left us. May try them again later.