Great service all around! They took the time and helped us make an informed decision about which carpet would best suit our needs They provided great communication keeping us updated on carpet production and shipping. We’ve had bad experiences with previous installers from other stores but if I could rate higher than five stars on the install I would. Andrew and Kelly did a phenomenal job! Very professional and the carpet looks amazing!!!

Good place to find carpet, helpful staff.

Friendly staff...great selection.

If I could give this 10 stars I would!! We bought our first house and needed to replace the old and trashed carpet. We ran around trying to find the best deal for our tiiiinnnyy budget. Ron worked with us personally and educated us on what carpet would be best and last for the time we needed it to.Long story short, when the old carpet and pad were removed, so were the tack strips (job not done by carpet mart). When it came time for the carpet to be installed, there were complications with the installer. Ron personally took the job upon himself to see that it got done. He spent his late nights working his butt off so we could have beautiful new carpet. Laying down new tack strips was no easy job because of the poor subfloor but Ron made sure it was all to our satisfaction. If that doesn’t scream good business and excellent business owner to you, then you don’t even deserve to go to Carper Mart. They made us feel extremely important and we are grateful for their hard work.Their price included carpet, pad, and install. We didn’t have to crunch a million different numbers just to see what everything would cost us. I love how upfront it was.Thank you Carpet Mart and thank you Ron for working so hard for us!!

Patty is the best! Educated on her product and very helpful!! Will be returning when we carpet the rest of the house.

They were extremely helpful. Explained all the different aspects to look at whe buying a carpet. The price they show is out the door per sq ft. So the prices may look higher at first, but in the end they were better priced.

Great customer service!

We got carpet for our babys room from carpet Mart. we are very happy with the quality of the carpet as well as the carpet pad. The installation was also done quickly. Thank you Carpet Mart!

Amazing! Loved working with them from the minute we walked in the door. Their sales staff was extremely friendly, and very helpful. They worked us in and got us a quote in a day, then worked us in for install very quickly. It always seemed that they were waiting on us instead of us waiting on them, which is awesome.We were on a budget, and they had great pricing. So I was a little worried that we were giving up quality to fit with in our budget, but we got our cake and got to eat it too. Its very plush and soft and it came at a very reasonable price.Definitely recommend!

Owner was super helpful in explaining the differences and types of materials available... definitely was a learning experience. Pricing was very competitive and selection was great!

My experience here was excellent. My whole family was treated with respect, and we were able to get our carpet purchased and installed quickly.

They were extremely helpful and professional. They quickly ordered and installed my carpet all for an excellent price. My whole experience was wonderful, if anyone asks me for a recommendation for a carpet store I am sending them here.

We just got carpet installed from Carpet Mart and could not be happier. Im normally a person that runs all over town checking out prices and taking forever to decided on something. I went to Carpet Mart first and didnt need to go anywhere else because I found exactly what I wanted for a great price. They were so friendly and not pushy at all. They have a great kids area that was a big help as my son doesnt do well in stores. They even gave him a balloon. The carpet installer was very friendly and did a great job. He was faster that I thought possible! He even answered my sons million questions. Ive never felt carpet this soft! I highly suggest this place!!

Over 5 years ago I did alot of carpet shopping.....exausting haha. Carpet mart was the last place I needed to look! They make it Sooooooooo easy. They arent pushy. They show you the rental friendly carpet (affordable for landloards) as well as the higher scale carpet if you choose. My favorite part for sure is they bundle the price of carpet, padding, and labor all together so its not a guessing game. Not only that they come out and measure just to make sure you arent over ordering ! They do that for free!. I highly recommend Carpet Mart. Not only do you get the best deals, you get amazing customer service! Thanks tons for the multiple times you have worked with us and made our carpet experiences so easy!

We were very impressed with carpet mart! Their friendly staff were willing to work with our budget and schedule. They definitely went above and beyond to help us.

This company will forever have my flooring business. Last night my wife were redecorating our daughters room and needed just a little bit of carpet padding. It was late in the day so we just went to Carpet Mart cause it was close. We were completely caught off guard by the hospitality and sincere kindness expressed by Marla and Colton. I dont think Ive ever had such good care from any business before. I was expecting to be blown off because it was 20 minutes before they closed and we only needed a few small scrap size remnants but they were incredibly inviting and answered all our questions. It was almost hard to leave. I would recommend for anyone to come here, even if just to know what customer service could be. Thank you Marla and Colton!

We were referred to them by my parents who had used them when they put there carpet 10+ years ago. They have had no issues with their carpet and only recently put something else in because my mom wanted a change in color.As far as our experience goes they were very friendly and upfront about pricing. They do carry a limited variety of carpet, but we found what we wanted and they put it in for the price they asked. The installers were professional and quick. They didnt scratch up our baseboards or anything which I was very glad to see.Would recommend, prices are very reasonably and I am very happy. Thanks!

I cant help but feel that the first reviewer was a disgruntled employee or someone who has other motives against Carpet Mart. Its obvious.We, however, have just had our carpet installed by this company. We had our carpet picked out at another shop and happened to drive by Carpet Mart on Hitt and decided to stop just to make sure we were getting a good price at the other dealer. We are SO GLAD we stopped. Carpet Mart had a better carpet for our purposes, and they saved us about $300.The install went well, the installers were professional and did a good job. I would recommend this company.

Great customer service, easy to work with and great prices.

They were very friendly and helpful.

We had a difficult problem in the basement of our church where a root had risen the cement floor. They solved the problem and laid the floor beautifully. Everyone was astounded. I highly recommend Carpet Mart and their prices beat everyone.

Great selection. Very helpful staff.

Very honest and patient sales staff. By far the most comfortable carpet and they did a great job on my installation.

Great place to purchase your carpet from and friendly staff!

These guys did us a great job

Great company, send all my customers to them. Great sales staff

Absolutely wonderful and helpful.

They do a great job. Have used them for years.

Good pricing very helpful

Great people great price

Very unprofessional experience. The people did not even look up when I went into talk with them. Horrible with customer service and felt that they were just very rude and not helpful at all!

Extremely rude and demeaning on the phone I will never use them

Friendly and informative