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Mavis Tires & Brakes
13958 Village Lake Cir, Jacksonville, FL 32258, United States
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Mavis Tires & Brakes
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Th
Review №1

This company is amazing. The Employees in the front are always so kind and thoughtful. The service is very quick and diligent coming to people who are waiting. Never spent more then an hour here waiting for my car to be finished.

An
Review №2

Had very good experience. The team here gave me a great price and honored a warranty that I didn’t have on record. Very helpful and answered all of my questions.

Am
Review №3

My husband and I drive out of our way to bring our vehicles to this Mavis location. This is the one place that I am comfortable bringing my vehicle to for service. I can trust that they will only recommend products or services that I actually need vs just try to sell me something. The guys at the front desk are awesome, courteous, professional, and even personable (like happy to have a job personable), especially Anthony.

Sh
Review №4

Wonderful experience. Great service and prices. Love coming here. New manager seems great.

Fr
Review №5

Good prices on tires and faster service than some other places around town. Have bought tires in the past, good tires. Came in this morning with nail in one of them took care of it fast for me.

Tr
Review №6

Phenomenal experience with Anthony and the team. Painless from start to finish. They were expecting me when I showed up for my appointment. Super clean and easy check-in process. Waiting room was clean and inviting. Estimated 2 hour wait and they were finished with my car in under 90 minutes. They will get all of my business moving forward. Thank you Anthony!

Br
Review №7

I absolutely love coming here and Anthony is always amazing!!! I’ve taken my car here for brake pads, rotors, and alignment so far and I’ve left satisfied every time! They have great deals, never do more than necessary and are transparent the whole time. Excellent customer service; I definitely plan to keep coming here and recommend everyone else do the same!

JE
Review №8

Wonderful experience! Thank you so much and I will definitely be back for my next oil change!

Th
Review №9

Wonderful service. Nice showroom. Convenient. Bruce is great too. He said he was new to the store. Looks like a great addition to for you.

RO
Review №10

Great Service!! Prompt and professional! Thank you very much Jennie ! You were a life saver! I wish I never get a flat tire again, but if I do, I hope its close to Mavis 😃

Br
Review №11

Just left. Expected a tire and left with only a repair. Honesty is the best here. Thank you

As
Review №12

We have gone to this particular mavis several times and have had a great experience every time! The gentleman at the front desk—Mr. Anthony, as you can see from the other reviews—has been more than helpful and personable every time! One time he even helped entertain my son while we waited! The entire staff is efficient and we love going here! Thanks Mavis!!

Do
Review №13

Thank you Anthony, the level of customer service that you gave me today was definitely worth more than five stars. From now on this is where I’m bringing all my vehicles and telling my friends to as well. Just a great experience all around. See ya next time.

Br
Review №14

Technicians kindly checked over my car and filled up all liquid levels. Incredible service

Cu
Review №15

Brought my Camaro in due some vibrations and shaking. IN & OUT thanks to Anthony!!! The got the issue fixed and I no longer have any concerns with my vehicle! Highly recommend👌🏾

As
Review №16

Fast, affordable, and reliable service. Bruce was very helpful, and incredibly nice. He made my first experience at Mavis a good one, and Ill definitely be coming back. Got my brakes pads and rotors replaced same day.

An
Review №17

As I was walking to my car I noticed there was a nail in my tire, so I decided to stop by Mavis Tires & Brakes. My experience was absolutely amazing. Anthony and Jeff made sure that I was taken care of and the customer service was great! I am a very happy customer and will be back.

Gr
Review №18

I see all of the 5 star reviews and think this couldn’t possibly be the same place I went to. I went to this location with a nail in my tire and was told immediately that they could fix it and to come back in an 1 and 45 minutes. We come back and see my car hadn’t been moved from the parking spot yet and they told me they had forgotten about it and would start on it right then and to expect a call in 45 minutes. An hour later we receive a call stating they could not in fact fix my tire because it is 17 years old and dry rotted. I would just like to put out there that my car was made in 2017. Unfortunately this isn’t the first time I’ve heard of this company doing this so based on this experience I will not be returning.

Ch
Review №19

I want to say thanks to Jeff Anthony for a great experience today. I went in for an oil change and tire rotation. Jeff was very helpful with with windshield wipers and turn signal bulb replacement as well. Thanks for all your help!!!

Ka
Review №20

Anthony was awesome! He helped a lot and took very good care of my vehicle. Def will be coming back to this location - very clean, orderly, in a good location for those who must wait a bit for repairs to be done. Def recommend!

Da
Review №21

Great service. First time customer. I will be back. Bruce was great and a big help to solve my problem. Thanks team Mavis!!!

Ka
Review №22

Anthony at the front desk & the whole crew are great. I was a repeat customer at their Touchton Road location and was pleased to see this location that is closer for me now. Mavis Tires is exceptional service, price, and integrity. The team is professional and honest. Thank you Anthony and Mavis Tires for being a place I trust and can rely on!

Ki
Review №23

Anthony, Bruce and entire crew are absolutely awesome, every time I visit they are always pleasant, take extra steps to help and give awesome price.Big Thank you!!!

St
Review №24

The gentlemen at Mavis Tires and Breaks were very helpful and kind.They were able to help me fix my tire and get me back on the road.Nice clean lobby area with kid play table!

St
Review №25

Great service. Will definitely be coming back here in the future!

ja
Review №26

The people here are great and honest. I replaced tires on 2 cars and 3 tires on another car and never had a problem. I had to replace 3 tires so far that I purchased approximately 18 months ago from Honda of the Avenues on my odyssey. Honda gave every excuse why the tires were faulty and not covered. In the end I realized that Honda never rotated my tires in almost 2 years and that is why they wore out so unevenly and quickly. That all being said Anthony and Jose are great. This is the third car that I have replaced tires for at this location within the last year. When I bring the cars in for oil changes and tire rotation the oil and filter is changed and the tires are rotated like promised. Excellent place.

Na
Review №27

Just got my oil changed and i was there hardly an hour. this time Anthony was not there, but he is awesome too.........and it was just Jose. let me tell you he did an amazing job running the place. I will continue to go there as one one them is working! Jose you did awesome!

Ed
Review №28

They were quick to help on multiple issues and helped take care of the breaks in no time. I appreciate the great service! Great pricing! Great people!

li
Review №29

I was looking for a tire shop that would fix a leak that I had so I could get back to work as fast as possible. I was quoted 2 to 3 hrs at another shop. But called Mavis. Spoke to Jeff over the phone and told me an hour. He checked upon arrival to ensure to could repaired. And was!😁😁😄. And I was able to get back before the end of my lunch. So thumps up Mavis Tires and Brakes.!!!

Ma
Review №30

Absolutely love coming here and Anthony is always amazing!!! I’ve taken my car here for oil change so far and I am very satisfied .They have great deals and never do more than necessary .

Lu
Review №31

Was visiting my mother from out of town when noticed her tire was low. Called and spoke with Anthony, he brought me in and had the car done in no time. And was very respectful and pleasing to speak with. 10/10 would recommend Anthony at this store.

Se
Review №32

Great service- customer friendly and fair prices

Le
Review №33

I had a slow leak from a rear tire and was able to schedule an appointment easily via the Mavis (Bartram Park, FL) location website for the next day. I received text confirmation for my appointment (always helpful!) and even a phone call on the day of to ensure I was aware how long the service would take. Anthony greeted me with a smile and courtesy. The repair team finished the work in the confirmed time frame. Upon pick up, Anthony assisted me and closed out the transaction with professionalism and fun humor! I will definitely return as a repeat customer and highly recommend Mavis @ Bartram! Thank you to the team for helping my car safe for the road!

Al
Review №34

Phenomenal customer service. I strongly recommend this company.All the workers there are so nice and helpful especially Mr. Anthony. Everything went so smoothly will definitely come back here again.

Me
Review №35

Mr. Anthony Mincey and his team at Mavis Discount Tire go above and beyond the call of duty. They provide excellent, professional customer service by keeping customers updated on their vehicle repair. I would definitely refer anyone I knew to this Mavis Discount Tire located in Bartram Park.

N.
Review №36

Great price super fair fast and honest. This is the only place I bring my car for tires.

Cr
Review №37

Jose took good care of me and my vehicle. He was professional and knowledgeable and left me feeling confident about my vehicles road worthiness. Highly recommend this location!

Ca
Review №38

Mothers Day and unfortunately my tire shredded on the highway. High performance run flat tires and no one had them in stock except Mavis Tires. I called and spoke with Anthony, who was more than willing to assist. When I finally arrived he was even more helpful in person. He explained my options for purchasing the tires and wasable to even offer a little discount. Im thankful because I didnt plan on spending $700 today. He got me approved for 6 months interest free financing and back on the road in no time. I would definitely recommend Anthony and his staff to anyone. The building and restroom was even clean. Also, one of the mechanics let me use his charger to charge my phone while I was waiting.

Ph
Review №39

GREAT CUSTOMER SERVICE! I called ahead and they assisted right as I walked through the door. Anthony and Jose were so helpful and made my experience fast and easy!

Lo
Review №40

Awesome service, they had me in and out in less then 30 min...didnt even have to call, place next door didnt even have availability but this Mavis took me on the spot, comfortable waiting area and free wifi. What more can you ask for. Definitely making this my regular tire spot.

St
Review №41

Awesome team. Fast and good

Ch
Review №42

Excellent service!! Every time we come here, it’s the best! Getting new tires here soon!!! Highly recommend!

An
Review №43

Took care of me better than any other car place ever has just give them a chance

PI
Review №44

Had 4 tires put on and they lost 1 of my dust caps. Corporate said they would inform the owner or manager and resolve this issue. Its been a few months and no word from either. I still get reviews emailed to me and i repeat all this everytime and nothing has happened. Today my dust cap i ordered off ebay showed up and I replaced it. $50.Double check and tripple check their work or stay away.

An
Review №45

Thank God for Jeff n Jose at village lake circle for helping Me with my car! You guys are Awesome! God bless You abundantly!

Je
Review №46

They got me in during the middle of a busy day for an oil change. I was able to work online from their waiting area while the service was being performed which was an added bonus.

Al
Review №47

This tire shop has the most friendly and helpful staff. The prices they offer are best in town. 12/10 highly recommend coming here!!

Jo
Review №48

Always a 5-star experience! These guys are GREAT! So nice to have a friendly, honest, and fair-priced local tire & auto shop close by. All the best brands. You cannot go wrong here. Jason the general manager is the best. A++++++.

Ja
Review №49

I was driving a rental car and a tire had a slow leak. They gladly filled the tire with air numerous times before I had them repair the tire. The entire staff was courteous, helpful and very accommodating. Even though I was an out of town traveler, they treated me like a long-time customer. They did not try to take advantage of me. I will remember Mavis Tires + Brakes when I move here which hopefully will be soon.

Ch
Review №50

Bruce was extremely helpful and entertaining while I was waiting for my car to be finished up!

De
Review №51

Best experience Ive had at a shop

Ca
Review №52

This team in the Bartram office are absolutely amazing! Check them out for your auto needs! They get a 100+% satisfaction from me. Thanks so much for your assistance

Cl
Review №53

I just moved here to Jacksonville and have experienced a whole lot of difficulties with my move and other things that weren’t expected, so to happen on to Mavis tire & brakes was a sigh of relief. They’re located right down the street from where I live. I woke up Thursday morning and noticed I had a flat tire. Called the nearest tire shop that I felt looked professional and they took me in at 900am. Fixed my tire quickly while I waited and had me out the door within an hour. Keeping me on time for work and on the road again. No hassles! I will recommend Mavis tire & brakes to everybody I know and work with. Anthony was courteous and professional and generally a nice helpful guy so look him up at Mavis tire & brakes. I certainly will from now on. Great rates as well.

Fr
Review №54

Anthony took care of my mail tire issues, have bought server tires here good prices

Al
Review №55

Awesome service. I strongly recommend to use this company. Tires and brakes are their strong points. Thank you!

Ju
Review №56

Great experience, great customer service. Mr. Anthony was very thorough and professional.

Jo
Review №57

This is my second time coming to this place for a flat tire and I must say that I’m very satisfied with the service. Jason was my service advisor and I highly recommend him because he is knowledgeable and you get your car back on or before the promised time. Everyone is friendly, honest and very professional. I highly recommend this place!!!!!!!

Al
Review №58

I have been coming to Mavis Tires Bartram Park area for about 2-3 years now after a horrid experience at Honda on Philips Hwy. Mavis Tires is personable, patient, helpful, and very transparent. Whenever possible they will go out of their to show you the root cause of problems, theyve even shown me out back. Whenever I am worried about anything they put my mind at ease. They have really competitive prices and offer discounts. I feel valued and not like another dollar-bill. Most importantly, I never feel taken advantage of. If you need some car maintenance, oil changes, or anything car related, I highly recommend them. Shout out to Anthony for everything.

Li
Review №59

Honest staff, good customer service, and fair prices. Had my rotors and brake pads replaced. Although it took longer than estimated, the staff made up for it by adding in a flush and refill of brake fluid on the front back. That’s customer service - stuff happens and you do the right thing to make it a good experience. I’d definitely go back.

Ar
Review №60

Mr. Anthony always is willing to help and get you whatever you need to best service your vehicle. I appreciate them so much

Ge
Review №61

Awesome place great service. Jeff the asst manager took great car of my car. Evan and Nick did an awesome job on my brakes and alignment. Reasonable pricing. Clean well kept facility. Left a book there in the waiting room and Anthony insured it got back to me weeks later. Thanks again Mavis I will be back. George

Ju
Review №62

I had the dreaded screw in a new tire which caused a slow leak. As soon as I arrived at Mavis Tire, Jason welcomed me and asked how he could assist. I was able to leave the tire to be repaired so I could finish my errands. He called me in less than 2 hours and said the tire was ready. They got it on quickly and I was on my way. Highly recommend Mavis Tire at Bartram.

Se
Review №63

Spotted a tire riding on the belting at a rest stop on I-95. This location was nearest to me and was still open. They were able to diagnose the abnormal tire wear and install our full-size spare tire. Now we are able to get home safely in SC. The location that helped was at 13958 Village Lake Circle. Anthony ably assisted us to get back onto the road home.

Lo
Review №64

They were incredibly helpful and fast! And affordable! Will ALWAYS come here in the future!

Le
Review №65

I needed an oil change and Mr. Anthony took excellent care of me. I will be returning to Mavis Tire for my future needs.

Jo
Review №66

Anthony is by the far the best person to work with up there. So glad he is back. Jose is great too

ch
Review №67

Clean, professional, and timely! Stopped by because I had a slow leak in my tire. I didnt have an appointment so the gentleman told me it might be a while. I left my vehicle, went to breakfast and they called and said it was ready! Couldnt believe how fast it was. Thank you for such great service!

Be
Review №68

Jeff was awesome! In and out quickly as promised!

Ta
Review №69

Nice people. And the customer service is perfect and the mechanics are efficient

Ju
Review №70

The team at Mavis always takes care of my direct needs, works with me on getting the best value, and never tries to upsell me on things I dont need. This location has been my go-to ever since we moved to Jacksonville.

An
Review №71

These guys are rockstars. They went above and beyond to help me turn a project truck in to a safe daily driver to get my family and I around. They gave me a great deal on my tires, twice now. I dealt with Jason and Anthony and they both provided excellent customer service and quality work. I couldnt ask for a better experience or better service. Go see them at the Bartram store!

ju
Review №72

This Mavis location gets you in and out quickly. They are all professional and courteous and I have never had any problems after they finish my car repairs. I am there frequently because I drive through several construction areas and have nails in my tires on a regular basis. Highly recommend...and you can walk around the lake across the street while you wait or go to Wendy’s, DQ or several other restaurants next door or retail shops until your car is ready...they are in a great location at 295 & Old St. Augustine Rd.

Am
Review №73

Bruce was a very nice guy! Great service!

Ge
Review №74

Not even worth 1 star. Made an appointment and still have to wait 3 hours.Never ever again ! Take your business to any other place !!! The absolute worst service

An
Review №75

Very well priced!! APPRECIATE getting everything done with a great price!!

Da
Review №76

Awesome service! Always a pleasure doing business with Mavis Tires & Brakes in Bartram. Anthony is awesome!

Sa
Review №77

Great job had my Volvo back on the road same afternoon.Wheel bearing and rotor ;brake pads.Heard a chiming noise and took back they spotted it right away.Rotor clips missing.They were never there.They replaced at no charge.Competent mechanics .Highly recommend

we
Review №78

Thank you Jason for your exemplary customer service. The staff went above and beyond their call of duty to help me in my time of need. I will continue spreading the news of your great staff and hard to find customer service and satisfaction!

K.
Review №79

Mavis is fast, efficient and very professional. No matter what you bring your vehicle in for, they will do an assessment on things that may need to be addressed to your car as well. Leaving you filled with confidence and trust!

sa
Review №80

Anthony was absolutely wonderful! I got a nail in my tire while on the way to work. I stopped by Mavis and I was out of there in no time. Anthony took great care of me and made sure I was good to go. We need more people like Anthony in this world!

C
Review №81

Absolutely love this place! Always feel like Im very well taken care of and that Im not being sold anything that I dont need. Its always the worst when a shop sells you a lot of stuff you dont really need, just to make the bill bigger. Jason is always very helpful and explains things in a way that I can understand. Highly recommend this location.

Jo
Review №82

Jose had amazing customer service. Highly recommend this location!!

Ja
Review №83

Mr Anthony will take care of you. Very honest person to work with.

Mi
Review №84

Really nice staff, super helpful, explain everything and don’t make you feel dumb if you aren’t familiar with car stuff. Anthony was a big help with clarifying and you’re in good hands with Jose

La
Review №85

Anthony was really nice and I had a great experience!

Da
Review №86

I needed repair on a tire and after looking at other places in the area, decided on Mavis because of their positive reviews. They did not disappoint. Their team was so helpful and nice! They got my car in and taken care of so quickly. I will definitely be bringing my car back there in the future.

Ja
Review №87

Awesome customer service. Friendly and prompt! Highly recommended.

Al
Review №88

Top of the line experience! Jason was very professional and helpful! He explained everything thing to me and no surprises when it came to the charges! I will return to this store for my car needs

Ce
Review №89

Always a great experience and super professional and kind !

Ge
Review №90

This is a must read if your thinking of going to MAVIS for tires or service!We had 4 Vee Rubber tires put on one of our service trucks. One of the rear tires separated and needed to be replaced under warranty. After arguing with the original store manager who didnt want to do anything for us, we went to his regional manager who ultimately took care of the tire BUT heres where they messed up. While we were there having the rear tire replaced, they insisted on checking the front end alignment. Thats when the first flag went up. Before the manager brought us the alignment computer read out, we witnessed the technician (for about 15-20 minutes) making adjustments to the trucks tie rods. Thats when the 2nd flag went up. Shortly after that, the manager came to us with a read out showing us how far the alignment was out! Really!!! What was the technician doing under our truck with his wrench on the trucks tie rods before taking the readings??? We think they purposely misaligned the front end, then took the readings and printed them out for us to see. At this point we had to pay for them to put it back in alignment! We feel scammed. And by the way, looking at the front tires after all of this, the front tires were not showing any signs of misalignment! I guess they needed to make some money some how. It sucks that you just cant trust people. Just when we thought they were doing the right thing, they just ripped away their integrity. Maybe you were a victim of this scam as well? We will never be back.

He
Review №91

Mavis always goes above and beyond to help!I come here often and they are always willing to take time to answer my questions and give great service when needed. I had a break light emergency,they got me right in,fixed,and back out the door right away so I could keep working. I always appreciate how kind and knowledgeable the staff is.

ch
Review №92

I went in here last minute to get my flat repair and the whole team was great! Anthony was super friendly and got me taken in immediately. I highly recommend Mavis to anyone!

As
Review №93

I came in today and Anthony made my day so much better. I was having such a terrible day and with the prices that I was given to get my vehicle fixed omg I could scream..After speaking with Anthony, I became alot much calmer and he was able to provide other assistance that they offer here at this location. I gave him such a hard time but he did everything possible to help me out which was such a blessing. I am so relieved because of his help. When you visit this location ask for ANTHONY. He is the man and he know’s what to do and how to get the job done. Thank you so much Anthony and I’m so sorry about the hard time I gave you..

Gi
Review №94

Anthony and Jose were very helpful!! Highly recommend this place for vehicle needs!

Mi
Review №95

Great customer service. Keep up the great work

Ju
Review №96

Anthony and Sunday morning staff = phenomenal..

Mi
Review №97

I brought my vehicle because it was throwing an error code and was driving very rough. Mavis Tires & Brakes quoted me a fair price. They are friendly and professional. All work was performed within the promised time. Will use them again in the future.

Ka
Review №98

Came here for a flat tire because other places wanted me to make an appointment for at least 2 days out. Jenny and her team was quick to attend to us and repaired the tire with no problem. Conveniently located. Great place to come to, would recommend to anyone.

Za
Review №99

Excellent service and super friendly staff. Will be returning

As
Review №100

Got an unexpected flat tire and was able to get it taken care of quickly here. Great customer service.

Information
35 Photos
100 Comments
4.7 Rating
  • Address:13958 Village Lake Cir, Jacksonville, FL 32258, United States
  • Site:https://mavistire.com/locations/bartram-fl.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 904-447-7515
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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