Best and most trustworthy people/place to have your vehicles serviced. Been with this place since I was a kid.
I have been buying my tires from Vaughn Tire for 33 years. Service has always been professional with customer service personable and downright friendly. Why go somewhere else when the prices and care provided remain exceptional at Vaughn Tire. Thank you, Sandra and Steve for superb customer service at great prices!
Went in and got scheduled for the exact tire I wanted. Seemless and friendly service. More to come once installed.
Vaughns has amazing service! They always keep my vehicle maintained and fix any repairs whenever they arise. There is no other place i would go for repairs or new tires!
Got my tire patch there in March it started leaking again around mid June. Great job there dude
Impeccable service, very knowledgeable mechanics, honest people that care about your vehicle and are more like a family to me. The only place Ive gone to get my car serviced for nearly nine years.I came in recently thinking I needed multiple repairs done and after taking a look under the hood they realized it was unecessary that I only needed an oil change and balance which saved me nearly $500.00 in parts and labor. They could have very well taken my money, but they care about me as a customer and a person.
Great staff, affordable prices, and excellent service.
This is the best tire shop in the state of Arkansas if you ask me. Theyre very personable, and honest. They dont try to sell anything you dont want or need. If you tell them you need new tires the first question will always be do you want top of the line, middle of the line, or the cheapest ones they have. They also do a lot more than tires
Aswome service great price
Good, fast service from very helpful and friendly people.
Tim is the best tire guy around! Great shop, great prices!!
Reasonable rates and excellent customer service. Woman owned and a local company to boot. Such a great place. Highly recommend. If you expect to be in and out like a fast food joint, however, this isnt the place. They take their time and do the job right.
The staff was so friendly and even though its not mandatory statewide to have a mask on everyone there was wearing a mask no matter how far away you was away from them just all around pleasant place to be but the reason youre there business pleasant go check them out they got a good business going they know what theyre doing
Theyve been great every time Ive gone to them. Theres a wait sometimes, but its worth it for the great service. Each time Ive gotten tires theyve had me out pretty fast considering the line.
Great place, great people. Could not be happier
Always great services ..
Would not go anywhere else for my tire puchase or repairs. Very friendly and prompt
Great customer service
Very professional friendly staff, quick service. They had me back on my way in no time!
Nice prices and great service
OUTSTANDING CUSTOMER SERVICE! Not only did I get a great deal on 2 new tires but in and out in 20 minutes. I even got to work on time. VAUGHAN TIRES ROCKS!!!!!
Great prices and excellent people
Quick and reasonable priced
Skilled, honest automotive service. Family-run business. In Jacksonville for a long time and still going strong. Successful because they treat people right.
Had the tire I needed
Service was no good. Got free money for messing up air conditioner after claiming they put free on in it. Made it worse now it want throw out cold air after they got under the hood. Want be going back to them. Looking for ones who got a good heart to do the right honest thing and that is to not use or trick anybody to get fast money. Nothing good will happen for your lousy service.
Really good business to deal withSupport your local small business
My family has used Vaughn Tire for probably 30 years and they never seem to disappoint. Family owned and will take care your needs as quickly as possible. Not to mention affordable considering dealership costs
Local tire shop that treats customers very well! I intended to get road hazard on my tire & thought it would be offered when purchased but honestly havent needed it, since the tire sold to me has lasted a good while no issues. Tire quality blows the ones youd get from Walmart out of the water & probably why they dont push road hazard like Walmart does. Highly recommend them for all your tire needs. The were quick with their work & good ole friendly home town service!
When I first moved to Jacksonville in October of this year I was dreading having to find a new mechanic and a place to get tires. My car was in bad need of tires at the time and I needed an oil change after traveling. From the first phone call with Steve I knew this was my place. I have since had numerous oil changes and bought a set of tires. My son came in from naval deployment and I recommended Vaughn’s as well. You will not go wrong trusting all your car care needs to them. They are friendly, honest, and the prices are super reasonable. This is a family owned business which truly loves its customers and has a stellar reputation in the community. Give them a call today and let them make you another satisfied customer.
Had new set of tires put on my vehicle. Great selection and prompt service!! 🌞😎
All I can say is, WOW!!! Vaughan Tires has been the best place Ive ever been to for vehicle maintenance. I was super impressed from the moment I walked into the aroma of what comfort and relaxation is like. I was helped immediately from a gentleman who came from the shop, as the lovely lady behind the counter was assisting another guest. Such great service, right.After getting everything in order, I had to use the restroom, and for an auto shop, I was impressed with how clean or orderly their restroom was, because it was behind the shop, but through the shop. I had an even bigger smile on my face, because I felt my truck was in great hands ✋. You can always tell what a business is like by how clean their restroom is. As I left the bathroom to head back towards the inside of Vaughans Tire Co., the wonderful mechanics asked me about my spare tire and shared with me information about my truck I knew nothing about. Everyday I want to learn something new, and if I dont, then my day wasnt fully successful, but today I felt my truck mattered, I felt I mattered, and I even felt my services mattered.I made my way back into the lobby, and there was a wonderful smelling candle lit, and I felt it was the difference of night and day walking from the maintenance area to inside their shop! The shop where the vehicles were smelled of oil and rubber, where as the lobby smelled like you could curl up and take a nap, but there wasnt enough time to do so, because not long after the restroom visit, to the educational lesson on my truck, and the great conversation about the candle, DC and Marvels comics, and the movie Tag with the two inside, my truck was finished. I had a really great time during the wait of my new tires and rotation. They even went the extra mile to see if they had an extra cover for my wheel to match the other three, and thats service!!!I felt this review was in order, because of all my years of driving and maintaining my vehicle, this is by far the best place Ive been too!!! Thank you Vaughan Tires for your great service, and you have excellent employees who deserve a nice meal and treat, because I believe each one spoke to me and even smiled from inside the lobby to inside the shop. This meant so much to me I had to share my experience, so I gave you a 5 star service and review.If you like this post, please give thumbs up and like post. Thank you!
Love them always friendly and fast service my only stop for tires and repairs
Always 5 star service! Price, customer service, knowledge of mechanics. I also always want to support local businesses. They have been a staple in Jacksonville for at least 40 years.
We had a flat as soon as we arrived at my mothers home last night. Disheartening considering we didnt have spare cash to get a new tire. Called Vaughan Tire Co and they not only had better pricing, but they were the only tire shop that had our tire size. What really impressed my wife and I, VTC was able to patch our tire where other shops told us it wasnt possible to patch. Thanks to the crew at VTC, we were able to get home.
Great place, great price and Great Customer Service!!!!
They have really helped me out a lot and the price wasnt that bad.
Have been going here for years! Love it! Great service and always met with a smile! Family owned and I always feel like I am at home! I would recommend them to anyone!
I had a great experience bringing my car with a flat tire to the shop. They fixed it quickly and only charged me $16. Highly recommend it!
Fast and professional I would go there any day compared to Jacksonville Walmart tire and lube!
Horrible!!!!I needed two front used tires. I’ve always gotten my tires from them. I’d pick them out and they would put them on. This time, It was the lady. I’ve always done business with the guy. I didn’t pick them out this time because she didn’t offer and I trusted them. She gave me two bald tires. They looked exactly like the ones I was having replaced. And charged me full price as though they were good tires. I told and showed her and her husband and she lied and told me she knew they were bald so she only charged me 30 a piece”. Which means I paid 70+ for labor. I told them I wanted my old tires back. They said they would have to recharge me 70+ again for labor. I couldn’t believe this had happened to me. I’m a single mother of four and I couldn’t afford for them to screw me. She said she’ll give me a discount the next time I come in, but wouldn’t put it in writing. Terrible!!! They are scammers. They should’ve done something to correct their mistake. So sad!!!
Nice people, fair prices. Very helpful.
Great service
They are always very nice when we take our truck in for service.
They are very professional and curtious and do a great job at a very quick pace i was completely suprised and impressed
I had two flats and they were so kind to me, fixed my flats and put everything where it belonged. I was in and out in no time. I highly recommend them.
Sandra, Steve, and Billy demonstrated real care for my need of the car repair. Best Tire company with genuine sincerity for your car and pocket...Everyone seem systematically involved in giving the best customer service ever...
Friendly knowledgeable staff with quick and quality techs.
Friendly folks, Fair prices and good service. Best front end alignments.
Great prices, great service, great people. I wouldn’t recommend anywhere else
Ive used Vaughan always when its time to get tires for at least 15 years never had an issue ever with their service and prices are fair
Very nice customer service!!! Went for used tires. I warned them that my undercarriage was hanging on by a thread, and they secured it back up for free! The mechanic took the time to show me that my brakes were so low I was at risk of damaging my rotors, and I really appreciate that, especially since I taxi 3 kids around every day. After I left I called because I had a problem with one of the used tires, and they told me to come right back. They fixed the problem in minutes!
Fast, Honest, Friendly Service.
Great friendly service
Great customer service. Love talking to the little older lady. Super sweet.
I have done business with Vaughn tire for many years. They have fixed & replaced everything from car tires to large tractor tires. They also keep the maintenance up on our company vehicles. Never one time have I been dissatisfied with their service. I would recommend them to anyone & do anytime someone ask where I by my tires.
Great service on my old truck and gave my information on my other vehicles I need service on. I will be back again.
I took my 2014 Silverado in for a front end alignment after installing a 2 leveling kit. They have the tools and expertise to get the job done right. I was very impressed to find a top-notch alignment computer that dialed in the minor adjustments that needed to be made, and now the truck handles and drives better than ever!! Thanks!!
Fast, convenient tire service.
Great staff and service! Saved me from a flat tire and quickly got me back on the road. Thanks guys!!
Kind and courteous staff. Gave me a ride to and from the shop so I didnt have to wait for the Tires and the front end to get ali
They had to special order my tires, very friendly, and always makes sure that everything is taken care of, would recommend anyone to go here.
Its a reat place to get your car serviced. Very friendly atmosphere.
Great Service,Very friendly and polite.The company really care about their customers!
Honestly my personnal feeling about good year, when its all said and done I am one satisfied customer.
I went for an oil change and to have 2 tires checked...they patched the two tires and assumed they changed my oil after waiting for an hour. Come to find out they didnt change my oil at all and then never balanced my tires after they did the patches! My first and last time I will EVER use this place!
Super friendly and extremely helpful, I know every time I come here that I am in good honest trustworthy hands.
Very professional.Good work done in a timely manner.
They do excellent work!
I have been getting used tires for Vaughns for years. Never had any problems they always double check there tires before they put them on your car or truck etc.. They are friendly and great people to do business with.
The guys and gals here are very knowledgable, and the prices are great. I wouldnt go any where else!
Flat tire repair. Quick and easy just like you want yourr experience to be.
No one else touches my car tires. Your the best!!
Great service and friendly staff. And they actually tell you when you DONT need something done to your car yet.
Great service. Though the tire repair cost more than I expected.
Great place to go have ur car look at.
Always are good about telling me whats going on and fixing problem with the price first agreed on. I have only had a few tires repaired or replaced but have no issues with them!
Always done right good people.
Great place. In and out quick.
Above and beyond group of people
It wasnt ok! I had to wait to long in the heat, then i got charged way to much, and to top it all off i didnt make it ten miles, and one of the tires that i paid so dearly to have fixed went flat!! After all i went thru trying to avoid being broke down on the side of the hwy. I be damn if i didnt wind up their anyway!
Good prices very nice place to buy your tirers
Hated it. Took forever and they ruined an expensive new tire Ill never go back or recommend them ...EVER....
Great, friendly place, good prices and service
I brought in 2 tires to be mounted. Once they had been mounted I noticed 4 deep gashes on my rim. Vaughan took responsibility and attempted to fix it. They sanded down dips in my wheel and then painted over the dips the wrong color. They did not look the way I brought them in. My wheels are machined and painted OEM from VW. I was given a lecture by Bob Vaughan himself how he wouldnt have fixed it further, and how I was lucky his assistant was there to send off my wheel to be fixed. Even if it comes back perfect, the lecture from Bob Vaughn made me feel angry and I will never do business there again. If they dont come back fully restored, he said he would not fix it further. Please dont go to Bob Vaughan tire if you have anything but steel rims.
Very good place quick
Steve is awesome, very helpful, very friendly! If you want to get something done talk to him! The evil lady at the front desk has been there for years. She is rude, and has horrible customer service skill! If her job is answering phones, greeting customers, and helping customers in any way, she FAILS. I have been coming here purely out of convinience for 6 years, and EVERYTIME rhis woman ruins my experience. Also, Tire Town in Beebe got me spoiled, they are cheaper, and I am always out in 10-20 minutes.
Dependable,Trustworthy, Honest
Locally owned,knowledgeable staff,reasonable prices
Great service
Great place for good service and prices
To pricey, service not the best
Very professional, good prices and open on Saturday morning
Great service
It has the best service
Good work.
The best place there is the by tires
Didnt like the used tire they pawned off on me...just as bad as the old one that was replaced!😔
Great service and good work..
Went to Vaugn 20 minutes before they closed. Explained I was broke down. I was told come back next week. I guess they dont need my business.