I go there because of convenience- its a smaller store. The lady that works there is really nice. The guy- not so much. Hes pretty rude and really shouldnt work up front with customers.

The place looks pretty decent. The Asian man there was a rude when I asked him for hair closure. Its understandable not to want to sell hair closure only but saying it with an attitude like we fighting before. The place is quite close to me but not sure I will be going here anyways to buy my hair products.

Very nice people get all the hair products that you can think of and dye your hair and look wonderfully weird and straight and they have wigs and hair clippers

Doesnt have everything... its a nice quick stop if you need a wig or something to wash your hair with..

Can we exchange if I misplaced my receipt? I was just there. Thanks.

O love. This place inspires me to try new things because the prices are great and all the girls who work here are so sweet.Last time I needed to find a new dry shampoo and the girl who assisted me told me what they had and then walked me over to it. She was busy putting out merchandise and she could have just told me what aisle it was in but seemed to just have a truly helpful attitude. I love shopping here.

The prices are creeping up but they do have a nice layout of barber products.

Always friendly service.

No example of hair on a head display to show u the type of hair to utilize to bread.hair

Staff seems nice and helpful. Lots of products in stock.

A bit pricey but the have a lot of rare find items.

Went in to Purchase wet & wavy hair, which I get all the time. I stepped away from counter to get hair spray that I forgot but the cashier already had my credit card, she added the spray on to the total & charged my card. Afterwards she put receipt in the bag. I got in car and looked at receipt thinking she over charged me for the hair. I went back inside to let her know she over charged me and she said the hair was $150 I remind you this not my first time getting this hair & I never paid that much & she kept say it’s $150...they didn’t have product price tag on any of the packages nor similar to the one I had. We all know the hair stores key in the amount of each product which I wasn’t at counter for when she did it. Who’s to say they didn’t just make up a price since the products wasn’t marked with a price tag?! I asked for the owner/manager name so I can take legal action according to FL LAW. The cashier said she doesn’t have to give me any names because I’m a threat. Wait what? I asked nicely so I could leave the store.They wouldn’t give me any names & They ended up calling the police on me & they were even getting rude with the officer saying we both need to step outside and finish handling the situation. They wouldn’t even give the officer the owners name, they told him “I’m not about to do your job for you.” They are very shady at this hair store & don’t care about paying customers. I know I can get the hair for 59 bucks elsewhere & they didn’t like that. I wouldn’t even spend my hard earn money here if I were you because they don’t give Af about us paying customers! They also lied to officers saying they’re not excepting returns due to COVID-19. I remind you I never ever left the store. The officer informed me on what action to take & said he couldn’t do anything legal but what they are doing is scandalous and they’re taking advantage of ppl during COVID-19.

Great wig came from here! Prices on hair product is at least $1-$3 higher than Target or Walmart. The staff is great and I havent experienced any issues with racism. The woman is extremely kind and goes above and beyond to be helpful. Give them a visit! Ive been here 5x with no problems.

This is a great store. The managers are always helpful. The store has just about everything needed to enhance your beauty. I visit this store often.

Rude. not helpful, belittling

Great selections but not the best customer service. Prices are better elsewhere. Cap is a dollar even if u bring ur own and u can only try on 3 items.

Great Experience, Awesome Customer Service😊, I popped my sandle and went in the store hoping they would sell some type of footwear. Great Selection, Great Price, very friendly fast service. I would recommend, Shopping Here !

We went there today with my friend just to check it out. Candice, the girl who was assisting us was awesome! Very pleasant and willing to help. She spent time witn us giving us advice based on what we need. Keep it up!

Very neat fully stocked

The owner is extremely helpful and knowledgeable of the products in his store!

I do not recommend this store for your beaut needs. I purchased the wrong brand of hair, went to my car and Noticed it was the wrong brand, went back in the store for the exchange. They did exchange it but there was a $5.00 credit. I was asked to buy something. I said I would just like the credit back on my credit card.They said no credit.So I told them to keep the 5.00. And they did with no problem.The sign is not in a visible spot so the consumer is aware of the store policy.The owners are willing to lose customers at any cost is my opinion. Consumers be aware of this establishment.

FOR A QUICK SHOP IS GOOD

Cute store, so much cleaner than other beauty supply stores that have boxes on the ground of hair. Im a stylist and I find that their selection is great, the store is well organized, and with reasonable prices. The owners are nice and helpful if you ask them for assistance. They have a good selection of wigs and weave, make up, accessories, and cute trendy jewelry!I dont know what the person commenting before me is saying, it doesnt even make sense. They have a beauty supply store that caters to colored women, how could you say that theyre racist? That doesnt even make any sense. As I see it, if you act suspicious, any store owner is going to catch on to that, and that goes for any of these beauty supply stores, not just this one.

I am a new user to hair extensions and the owner recommended a glue to prevent breakage on the ends of the hair. I said sure and she gave me the wrong color I just purchased it and as I was walking out the store realized it was black. I kindly asked if they had a clear and she said no I asked for a refund bc I couldn’t have used it and was denied not only that was called many names and slurs. Neveerrr come here.

First time customer love the prices and the workers was very helpful will recommend anyone to shop at this beauty supply store.

I would give them a 0 if possible. I used to frequent here almost every other day. I moved and came back to Jax. Before I moved.. The owners would run their own store with the son. However theyve hired HELP. The first time I came in here to see the new girl she followed me around while I was on the phone. I stopped and she almost ran in the back of me. She asked me did I need her help 2x within 5 minutes. (The owners and son knows that Im the type of shopper that just doesnt come in store for 1 thing. I might have that intention. Then I end up spending so much money. Cause I grab whatever I see.) So I tell her no AGAIN. So now Im ready to pay for my stuff. I go to the wife (owner) and say I think the new girl you hired thinks Im a thief and I dont like that because you guys know me and no Im not like that. She says no... I dont... Before the owner could finish her sentence the new girl jumped up talking ratchet and trying to get attitudes in the store and talking crazy. The other patrons saw this and said for you to shop here is crazy. They are known for this on this side of town. I walked back into this beauty supply every now and again and the girl is always getting into it with someone in the store. ALWAYS. shes not knowledgeable of the products. She is Mexican trying to tell black people what products to use for their hair.

Good visit

Great store, help was immediately available and my visit was quick and in and out.

Walked into this Beauty Store and was greeted by such a lovely young lady Lesslie . Not only was she helpful but was knowledgeable about the product the hair and what best fit your needs. With this type of customer service I will be back!

The many different options of makeup and hair makes this store MY go-to store. I no longer have to drive a long distances to get the things my children and I need. YAY! Very ORGANIZED and clean. The only problem I have is their store hours. I would like them to be opened earlier and closed later.. :( *tear*

Great Experience. Big Selection reasonable costVery personable staff. Will be back FORSURE!

Had a wonderful experience at the beauty outlet. Candice was very helpful and knowledgeable about the products. Will be back to visit again. Thanks Candice!

I had the pleasure of having Jaykia assist me with my purchase of faux locs. First and foremost her natural real hair is gorgeous!! So whatever she suggested and tips provided were accepted by me! Jaykia was patient, caring and listen to all my wants, needs and expectations to achieve the desired look I’m seeking! Thanks Beauty Outlet for having such knowledgeable representatives at your store! Please share this review with her and encourage her to keep up the great work!

I love these people!! They have almost everything. Get me some 4C human hair clip in.....and they will be king of ALL beauty supplies. They are close!

The staff has always been nice. Unfortunately, I wont be returning because they no longer accept AMEX.

Great Store I go all the time !!!

Need a better variety of Products. Nice people.

The people here are great friendly like family, great variety of products

Candice did an exceptional job helping me to choose the proper hair and other supplies I needed to get my hair doneGreat personality and exceptional customer service.

I cant believe I never left a review!! I come here alllll the time. When the hurricane came last year, they made sure to have my hair in the back for me. Theyre super friendly and reliable. Best hair in JAX. AND accessories!! Dont go to Justice or Sephora. Come here!!

This store is already overpriced, however the location is convenient so I choose to shop there. Unfortunately I am dissatisfied with a wig that Ipurchased yesterday and they refuse to exchange it. I have the receipt, bag etc. I would have even purchased a higher priced wig as long as I could do an exchange. I did not want any money back from them at all. Now Im stuck with an ugly wig and Im out of money.

Nice people and great products.

Had a great experience with Candice. She was very helpful and showed me exactly what to use for my twist.

This is the most racist place for us Afro-American women to shop at. The guy in there is very rude and impatient. Because I kept asking to see other wig colors and selections he got so frustrated and flat out called me the N word. Please boycott this establishment and not tolerate this type of respect. I work hard for my money and I refuse to subject myself to this type of treatment.

Excellent customer service ESPECIALLY Candice, a wonderful, helpful person; an asset to your business

Small store, the owners remember you if you go frequently. Good prices.

Neat, good prices, friendly staff.

Very welcoming and great service

So every time I go in there they stare me down like Im going to steal something. Im an honest person I dont appreciate being watched down when Im just shopping...the male worker makes me very uncomfortable. I inquired about their Now hiring sign the male worker again told me no and didnt give me a reason. He says you have to have experience working in beauty supply stores. Thats hilarious I have over 5 years customer service an am currently a receptionist. He didnt want to take any resume he merely judged me on a face- whether I could be a potential employer or not... I Refuse to spend anymore money there. I was very professional with the male worker.

Great selection of wigs and hair. Good customer service!

Only giving 2 stars because they do have a larger selection. However, I dont recommend this place unless you really need to go. Their very rude, they literally stared at Me the entire time, when question one price she dumped the whole bag out. Lol I was like oohoka . Any who there prices are way more than other stores and their are tons more friendly business that I rather give my money to.

I visit this beauty supply seldomly because it is convenient in my community but I will not give them my service any more because the young man that normally works their didnt ask me if I needed help while I was trying to find a hair product for my child hair and a few hair bows for school. I was in there for about 2 minutes Instead he followed me and stared at me as if I was going steal something. I turned around and I asked him do they sale crochet hair... He showed me what they had...But I decided to grab some hair jam, paid for it and exit. If it wasnt for the 5 o clock traffic i wouldve went elsewhere but i didnt even get all that i needed. That is not how customers suppose to be treated but I will continue to go to beauty depot and coco beauty because they always willing to help their customers at all times. Maybe they have alot of people who steal there but Im not the one!

Great experience in and out. My fiance is pleased.

Really enjoyed my service today, when I walked in I immediately got helped and they took their time with helping me. With their helped I left with feeling good with the products I purchased.

Well just left there and they quality of hair is not worth the price.. All there wigs are matted together they don’t have a wide variety of options on anything. I would not visit them ever again. If I could give a zero I would.

Its ok because it is the only location in the area. Inside... too many items. Overly crowded. They need a bigger building.

Rude owner. Watches you like your a thief, follows you. This behavior is NOT OKAY!!! Who does that? Its worse than the hair supply stores on the north side.

Its very clean the prices are good and the products they sell are good and the owners are awesome .

Great selection and service. Shop here all the time

Close to home. Wish there was a bigger selection but the shop does the trick

Rude customer service will not return! Do not shop here! I wouldnt treat my customer like that and I work in customer service field for insurance!theyre not professional

Very rude & unprofessional.

Love my lashes!

Good price and well organized

DO NOT PATRONIZE THIS STORE THE OWNERS ARE RACIST, RUDE AND DISRESPECTFUL!!!!!!!! I dont want to give them ANY STAR, BUT I HAD TO IN ORDER TO POST, THEY ARE HORRIBLE.

I hated the products..they sold me a used product..I opened it whenbi got home..it was used and put in the package and sold to me. The customer service is terrible! I only put a star soni could warn everyone..DONT SHOP HERE!!!!!!!

Ive never had an issue with this store in any way. I usually know exactly what Im going in for so typically, Im in and out.

These people are extremely rude and disrespectful.... I dont know them to call them racist but the customer service is trash!!! Theyre super expensive and will hawk you down in the store if they think your gonna steal!

Did not have a pro pair of sissors

Always lazy, always unprofessional, always rude. The End

Good deals

I like their variety

Best Place

Rude and racist

They are racist