They have always been great to work with! Always kind and informative.
I highly recommend this location. They are always so nice and helpful. They go out of their way to help even if they’re busy.
Azira the manager was knowledgable and helpful. Thank you for your outstanding customer service.
Provides the best customer service! Best place for salon professionals to shop!
Ever since Azira and Michelle have been running the show a much better experience! Great knowledgable team! Store is clean and always stocked with what I need. Keep up the great work!
Unprofessional staff. Especially on weekend. Only one employee (michelle) and barely does her job. Spends her time playing on phone more then work if you ask me. Even has people coming in to steal and doesnt say ANYTHING! thats BAD FOR BUSINESS COSMOPROF!!
Best place to get supplies for licensed hair stylist.
Excellent customer service. A lot of products to choose from. BUT.... they only sell to professional Beauty Salon license people.
I love this location, the employs are very nice girls and the manager is awesome, you need a licensed to get stuff here, i am pretty sure you all know that but just in case!😂, i like coming in here because they have matrix wich is what i use in the salon i work
Best of the best manager and her team always go above and beyond for everybody,
The last time I was there the lady with the shaved head was so nasty to me for no reason and I have not been back sense.... She could have been nice but she wasnt !!!!!
They are out of colors I need and products I need a lot....youd think they would restock quicker !!
Was accused of attempting to steal a $15 bottle of conditioner while over $100 worth of product was waiting for me at the register. The cashier had asked if she could take some product to the front for me while I continued to shop. The manager who without even saying hello to me the entire time I was in the store approached me about the conditioner saying that the conditioner was missing from the shelf. After I explained to her how insulted I was, she said she was just doing her job. I called Cosmoprof Corporate office to make a formal complaint and requested that a District Manager reach out to me. Its 3 weeks later and I have yet to receive a call. Im so disappointed in this company for its lack of training for its employees. I also experienced a similar situation a few years ago at Sallys (also owned by Cosmoprof). Both employees blamed it on a rise in theft. I will never visit Cosmoprof on San Jose again. Matter of fact I shop on Amazon or directly from product websites as much as possible. It costs more and isnt convenient but I refuse to continue to be subjected to such disrespect from a company that I have spent thousands of dollars with.
Awesome customer services Thank you ladies
This is the best location representing Jacksonville. Lis and Brenda did an excellent job with customer service and assisting me with getting exclusive product in my barbershop
I love this location very helpful ladies
Great place for professionals.....
Excellent customer service Thanks ladies
Thank you for always having perms in stock, and for always keeping track of any orders I may have. I know I can always count on this location, and I will strictly only be shopping at CosmoProf off San Jose Blvd!
Meets all my needs everytime
The staff here is awesome!
AWESOME CUSTOMER SERVICE
Good price on salon products
My many supply stores
Always serves me well.
All my needs!
Helpful