Still cluttered but worth the visit. The owner and employees are polite.
The employee went above and beyond to help me get the right supplies for my daughter and she was able to go straight to everything like she was home! And customer service was awesome she even told me how she braided her family members hair and what she used! My daughter loved her hair thank u!
As a mother of 3 daughters, when I moved down here I had no clue where we would go to shop for our hair supplies. I found this business from a google search and I have no regrets. The staff is always friendly and helpful. They have a huge selection of various hair and beauty products for a affordable price. Plus I love the fact African Americans work there because it offers help from someone who understands my hair type and style. I recommend this establishment for anyone looking for a hair supply store.
Great products. Awesome staff.
They have the best variety of hair and products. This is my go to place
Wife absolutely loves coming here. Every time I go to Jacksonville, she needs to go. Good prices, good staff and literally have anything you need for your hair or your kids hair. Its tucked in the back part of the New River shopping center by the planet fitness.
Ive been purchasing hair care products from this location for almost 25 years! Whether its for my own personal hair care needs or for my daughters, I always find what I need here! Ive not only purchased hair care products, but when my girls were small, this is where I got their cute lace trimmed socks and barrettes for church! Mrs. Barbara and her staff are always super sweet and helpful, and Mrs. Bridgette always provides the best customer service with a smile! π
Found so many great products and the customer service was amazing! Thank you to the ladies who helped me out today!
I enjoy the personalized service. They offer a wide selection of moderately priced beauty items (from hair extensions to eyeliner and everything in between). Geared mainly for African American needs.Ive edited this review adding a 5th star to the previous 4. The service just gets more outstanding.
Amazing customer service.! I will definitely choose them over any other hair store Iβve ever been to. Great Selection and the staff is so helpful β€οΈ
The nicest service I have ever had from a beauty supply store.
Very polite always welcome you with a smile i love it you feel comfortable
This is the place to go for your beauty needs in Jacksonville NC. Mrs. Barbara is so sweet. Also this is the only black owned beauty supply store in Jacksonville so we have to support.
Mid sized beauty supply store but has everything that I needed, good selection! Cheaper than Sallys, I shouldve came here first. Great customer service.
I am Native American and I have shopped at this store. The first time I went in, the clerk was not very polite, like I didnt belong, but after finding what I needed I decided to try them again. I went looking for earrings for a formal event and this clerk was very helpful and friendly. I have since gone in several other times. I have not had any problems since the first visit. Do give them another chance. I have sent several friends there. They have a wide selection of items at reasonable prices.
Sometimes they can be distracted when helping you but they have the best customer service! Super large selection of weaves. They have a lot of cheaply made stuff such as the make ups and nail polishes but I wonβt buy any hair product until Iβve checked this store. Best prices are here!
They helped me find the correct ponytail for my hair. Fantastic
Everything you need in a Beauty supply store and more! One stop its there!
The second place I go to
Has basically everything you need in hair products, at a reasonable price!
I typically can find what I am looking for. THe lady behind the wig counter is always friendly and down to earth. I do wish they would carry a few more brands of weaving hair. Such as milky way. But over all Im satisfied with the store decent selection at a decent price.
Lots of choices prices are decent as well.
I like the store and the employees they are really nice, but yesterday OMG Godzilla momma got lost inside the wig store. If you have children or have raised children thats not away to act in public hunching on the ground. And have the nerve to say I m holding up the line. That ticked my spirit off. And it looked like she was getting it on the books broke tail helfa. I love my life and children and Im not about go to jail for BS. I will just spend my monies else where. And make sure Im strapped when I or if I go back.
Very nice workers, has a lot of different products for males and females. Military discount is provided as well.
Love Ms. Barbaraπππ
GREAT SUPPLIES AND RLLY SWEET CASH REGISTER GIRL
Pricey but a good variety of hair and styling items.
They always have just what I need and more.
Awesome place to shop customers service is very professional
The one on yopp road is not as friendly as the one off Western. Yopp Rd has managers and employees who dont know all of their products, and they sit in the back, loudly making fun of their customers. Very unprofessional!!!I recommend not going to the one off Yopp Rd if you want people who are friendly AND know what their products are, or know products that they dont sell, but can help you get something similar that they do sell.
Great Black owned hair store, friendly and helpful staff
Great store..you can find any beauty product you need & hair..ladies are nice & helpful.
Love the Beauty supply highlights of my day when I get to go back
I go here often for the amazing deals.
The ladies were very helpful and friendly.
I love your affordable prices.
Very Professional and courtesy employees. The store had what I needed...well kept.
Good products and friendly staff
My favorite hair store of all times.
Very good reasonable prices and better brand qualities of hair /weave produces that less expressive
So sweet and friendly. PLENTY to choose from
Awesome every time love Mrs. Barbra β€β€
It was great love it
Always a pleasure to shop here
Big selection on items and cant beat their prices
Different styles ....variety choices of colors... Ladys that work there are friendly and helpfulπ ...Prices are great!!
Nice people friendly service
Amazing knowledgeable women.
And dont know why my first post didnt go through. But thats ok, well do this again since the service at this store was totally unacceptable! Ive walked into this store before looking for a ponytail for a formal event and was totally disregarded. Though people of color walked in behind me and were walked right up to and helped. Your customer service sux. Then when I asked for help, I was chicken necked and had eyes rolled at me. And then was spoken to in a manner like I didnt belong there. Scuse me? Be a little more professional. Someone else very close to me had also gone into this business due to a medical condition and losing their hair slowly. Now, youd THINK that a beauty supply store would help a person out. NO, they looked at her in the same manner as they did with me. YOU PEOPLE SHOULD BE SHUT DOWN! SERIOUSLY? CANCER PATIENT WALKS IN FOR HELP AND YOURE GOING TO GO ALL RACIAL? YOU MAKE ME SICK AND NO ONE SHOULD SHOP AT YOUR PATHETIC STORE! POS STORE! DONT SHOP HERE~
Love this place.
Takes a while to receive customer service but friendly people
This is my go yo place 4 my natural hair care!
Love their prices
Great selection.
First time being in there today, and the employees were rude and not very helpful. Horrible customer service.
Can get all of your hair needs at this store.
Best in town
Just passed by didnt purchase any items
Always looking out for the customers
Staff is really attentive
Prices are great!
Ive been going here for years. Im not that experienced with my natural hair, but the ladies here keep me on the right path.
Absolutely the best store
Friendly service!
I never knew Jacksonville had such a large selection of hair extensions and wigs in one place as this
Great Staff
Nice selection
Friendly, excellent service
Dust on majority of everything
Had everything I needed
Barley have what you need
π
Need more brands
Too Expensive
They have everything!!!
Hair
Did Wonderful job πΉπΉπΉπΉπΉπΉπΉπΉπΉ