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Stage Lighting Store
8535 Baymeadows Rd #59, Jacksonville, FL 32256, United States
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Stage Lighting Store
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Ca
Review №1

Tried to charge me $30 shipping for a $5 very small & lightweight product...yeah, no thanks

Ga
Review №2

Very friendly staff and customer service is a priority. I would highly recommend them for any of your events.

Au
Review №3

Theyre always GREAT at getting me whatever I need on time. Their prices are usually the lowest so I dont worry about searching around. Good people too.

Ro
Review №4

The communication was actually really good during the whole return process. It was a little confusing since my return was sent to the vendor and not Stage Lighting Store. The problem is the return policy is not very competitive. I returned product on November 8th 2019 and just now received a partial refund on December 9th 2019. A 20% stocking fee is a little steep, especially when I mailed the product back to the vendor not Stage Lighting Store. The overall experience was actually good, but only if you dont have to return anything.

Mo
Review №5

These guys are awesome! Been using them for 3 years and nothing but the best product and best customer service for custom gobos. Very high quality cool ink or steel. Clients are always super happy thanks to Stage Lighting Store!

Vi
Review №6

Poor customer service, refused a refund on a part they said we needed. The part didnt work properly and we tried to return it just five days after we ordered it and two days after we got it in the mail. They said it was a custom order. Buyers beware!

La
Review №7

I frequently order from Stage Lighting Store and have always been happy with both the products and service of this company. Shipping is always fast (to Atlanta) and in the times Ive have a question about a product or an issue theyve always been happy and quick to assist. I highly recommend them to anyone looking to improve their live production or theatre equipment inventory.

Ma
Review №8

Nice company to deal with I would give them 4.75 stars, but for the fact that I was unable to find a place online to let them know that we are tax exempt. I deducted because I had to call up and handle that. The CSR was very pleasant.

Ca
Review №9

Very helpful and informative. They will help you make decisions that best fits your budget and needs! Tad is the man!

Ka
Review №10

Awesome shopping experience all around! Helpful, knowledgeable staff. Everything shipped quickly with no mistakes. & You cant beat the FREE shipping deals :)

Ja
Review №11

I ordered an Altman Steel Par 64 for my production of A Streetcar Named Desire.  The item came faster than predicted, and worked perfectly.  The staff were incredibly friendly on the phone and exuded competence. I highly recommend ordering from them — I know I would.

Na
Review №12

Have been dealing with this company for years. Appreciate their prompt and professional service. While we have experienced delays at times, it appears more associated with the manufacturers, and we were always made aware of any issues and had options. Couldnt be happier. Oh, and best disco ball selection ever!

Br
Review №13

Regularly has what we need in stock and is a great asset to the city of Jacksonville for the theater community

He
Review №14

Great customer service! All my questions were answered precisely and promptly. My order was processed, shipped, and received without a glitch.

Ry
Review №15

I have ordered from them many times. they are very helpful in finding the correct custom hobo sizes and colors. They even got my order turned around quick for an event I had coming.

Al
Review №16

Let me tell you something about this terrible company. If you have any issues with anything you buy from them they will NOT let you return it. We ordered something for a production almost three weeks in advance that arrived way too late after paying for a rush order and three day shipping. Not only did we waste $200 on them but they refused to take any responsibility for the damage they had done for our video production. Absolutely terrible cosutmer service. Buyers beware. If you end up with Tad Wiggins on the phone you will not be happy. He is rude and disrespectful.

Do
Review №17

Fast shipping. Reasonable price. And great customer service.

Gr
Review №18

Excellent service. The item arrived quickly, packaged well and worked exactly as expected. Thank you Stage Lighting!

Ti
Review №19

Is there a capacity below one star. Worst customer service in my life. Save yourself some time. I was over 2 months out and received only HALF of my order. They finally cancelled and refunded the remainder of the order. Wow. All that for 8 simple par cans, two stands and two dimmer packs???

Do
Review №20

Best prices on best products, delivered quickly. It doesnt get any better than that! The BeeKay Theatre, Tehachapi, CA

S
Review №21

I am a designer in Anchorage, Alaska. It was a small order but tight on time frame for delivery. Order was all correct and delivered to me right on time. I will be back!

To
Review №22

This company is solid. I just got the gels I ordered. Thanks from Todd, Professor Smart Science Shows

Me
Review №23

The team at the Stage Lighting Store really know their stuff. Great experience. Great prices. For more than your lighting needs.

Ro
Review №24

My cable came exactly as expected, in a timely manner . A quality product at a fair price . Would not hesitate to purchase additional items from this company .

Da
Review №25

Have to agree with Dogster6. Never had any problems. Provided some great ideas for our annual skating shows.

KI
Review №26

Before buying SUPERGEL i recommend you CALL IN AND ASK if you could SUB for a ROSCOLUX version as SOME of them ARE THE SAME (SUPERGEL=ROSCOLUX) BUT CHEAPER

re
Review №27

I found the most fun party lights for my kids birthday party. They loved having a club atmosphere for it.

Pa
Review №28

Excellent customer service! Call if you have questions as they will go out of their way to assist you.

Ti
Review №29

A well-established and helpful place to find all things lighting. Order processed in timely fashion, shipping as expected.

Ka
Review №30

My order for samples arrived within the week. I am a hobbiest. I will be ordering from the wonderful array of roscolene soon.

Ra
Review №31

I made a special order for a specialty light filter and it was filled/delivered promptly.

Pa
Review №32

As usual, Stage Lighting Store came through with the best pric and great customer service to boot!

Tr
Review №33

Delivered exactly what I ordered and the order almost came overnight. Incredibly fast and accurate.

Bi
Review №34

As usual you had good prices and great service. Everything arrived in just a few days.

Jo
Review №35

Orders have been accurately filled and shipped in a timely manner.

Ch
Review №36

Horrible! Communication and Service was terrible. Took my money 3 weeks before the product shipped. Shipped the wrong product which I refused. They got the refund from the manufacturer and drug their feet giving me a refund. End result ... 2 months wasted, still no refund. Buy from somebody else.

Ji
Review №37

Lamps arrived sooner than I anticipated. Well packaged though I would suggest you place a fragile sticker on the box considering that our previous order had one lamp arrive with damaged filaments.

Sa
Review №38

I thoroughly enjoyed working with them. I am a school teacher who needed to be able to change color on my follow spot and they talked me through how to do it and showed me where I could pick the colors I wanted.

Te
Review №39

They require you to manually ask for a quote on shipping items that have to be delivered by truck. I used live chat and was left hanging for half an hour before they said they couldnt answer my question that day and would send me an email. Never received it. I opened a ticket and even sent them a reminder over the course of two days. They never responded. I was ready to order. My total business for this project would have been thousands of dollars. I just needed the amount of shipping to add to the purchase req. Too bad.

Lo
Review №40

Great experience. All was good!

St
Review №41

DO NOT BUY SUPERGEL FROM THIS COMPANY.Ive been ordering roscolux gel for my departments theater for years now and finally decided to try supergel to see what the difference was. Upon comparing my supergel to my regular roscolux (same color/sheet size) I noticed that both sheets are exactly the same product, the main difference being a poorly written SG in what appeared to be white crayon next to the sugergels number.. I researched further and discovered the only difference between supergel and roscolux is that supergel is more common outside the US and that roscolux has a few more colors option - THESE PRODUCTS ARE THE EXACT SAME. So explain why supergel is being sold for double the price as roscolux on stage lighting stores website? Answer: theyre hoping no one does the research and continues to pay double the cost for a sheet of roscolux that is just being written on with crayon. Im disgusted. A company that is disloyal with its customers will never have my business, I am planning on buying gel elsewhere and suggest others do the same.

Jo
Review №42

They helped me make my daughters wedding special - Thanks! She loved seeing her name in lights.

An
Review №43

Such a good thing to be able to order just the filters I needed and have them delivered exactly as expected. I will certainly be back.

sg
Review №44

Great service. Product arrived right on time.

To
Review №45

Ordered and received from Stage Lighting and it was a breeze, will use again, I reccomend it, i saved so much cashI might buy spelling lessons. Thanks Ed

Pa
Review №46

Fast service and shipped in a timely manner.

Jo
Review №47

We ordered gels. They called us about a lead time but the gels still arrived in time for our show.

jo
Review №48

Very horrible service,do not order anything from this company,so so so......disapoint on theirs service.If there has ‘0’star,I will give them that.

Ja
Review №49

They have great customer service.

Ly
Review №50

Spoke to Devin and he was incredibly helpful.

La
Review №51

Loved their advice on LED lights.

Da
Review №52

Everything is as advertised, and shipped on time, no problems.

Ro
Review №53

Everything went perfectly - as usual

Me
Review №54

Products arrived and in good shape.

Ro
Review №55

Fast and accurate thanks !1

Ru
Review №56

They work very hard to help you.

We
Review №57

Quick, easy, just what I needed, and on time.

Jo
Review №58

Ordered a custom gobo and had it within 5 days!

Sa
Review №59

Great Service Thankyou!

Ma
Review №60

Product came promptly, and as expected!

Gi
Review №61

Very quick delivery!

Je
Review №62

Excellent selection, fast service

Le
Review №63

Great customer service

Bo
Review №64

Great source for accessories

mh
Review №65

Excellent service !

Sh
Review №66

Louie is the best!

Ha
Review №67

The stuff I ordered came as promised.

Ta
Review №68

Louie is really funny!

Sh
Review №69

Whats the frequency Kenneth???

Information
1 Photos
69 Comments
4.5 Rating
  • Address:8535 Baymeadows Rd #59, Jacksonville, FL 32256, United States
  • Site:http://stagelightingstore.com/
  • Phone:+1 904-683-5553
Categories
  • Lighting store
  • Stage lighting equipment supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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