user
Appearance
Comments
Da
Review №1

Burt is a stand up guy, walks you through the work, doesnt try to push anything extra on you, fast and responsive. Definitely a hidden gem to find such a legit mechanic. Friendly, polite, down to earth. Brought in a car that had been sitting dormant for a couple of years and him and his team brought it back to life even better than it was before. Prices were more than fair for the scope of work with the bill coming in well under what I expected to pay, and he was able to fit me up with new tires in less than 24 hours. Incredible. Highly recommended.

Cl
Review №2

I have taken my car here a few times now and they have done a great job! Definitely a trustworthy shop.

He
Review №3

I recommended my daughter take her car here based on the excellent reviews from residents of Esquimalt. She was treated respectfully and professionally and her car was maintained and repaired for a reasonable price and on time. Thank you!

Za
Review №4

Been going here for years, super honest and fair

O
Review №5

Rude, my only guess, they serve only white people, so if you are a proud boy then its your shop

El
Review №6

Went here for my Out of Province Inspection & they were kind, quick and professional. Would easily recommend them to anyone for any service. Very knowledgable without being condescending.

Be
Review №7

Great experience. Took great care of my car. Clear explanation. Respectful dialogue. Thanks!

Ma
Review №8

I asked them to check for a potential leak that I thought my truck had as I noticed a wet stain on the road under my vehicle. They checked it over and it turned out to be nothing. In addition to being honest about this they did not charge me at all for the diagnostics. I have never experienced such honesty and fairness at an automotive place. Im new to town and will definitely be going to Burts for regular maintenance and repairs on my truck!

No
Review №9

Attentive, fair and accommodating. Good little shop!

Et
Review №10

Amanda and her staff are very professional, upfront and honest which is hard to find these days. Highly recommended

Mi
Review №11

Fair, kind, wise ethical and very good

Ry
Review №12

My car died on my drive to work (I have a decent commute and cant go long without my car blah blah) and the place I normally take my car is closed for two weeks. Burts got my car in same day, kept me updated on the problems, and had it fixed by lunch. They even tried to save me money where they could (Im a student). Amanda was the best point person, I cant recommend this place more.

Mi
Review №13

This was one of the best experiences at an auto mechanics shop Ive had! Burt and his staff were very honest, helpful & friendly. My car battery died and he was able to get me in the same day and fix the battery within a couple hours. A lot less complicated then I thought it would be. Thank you! Ill be back for sure !

Ev
Review №14

Burt has always been an outstanding and caring individual who has prioritized the repair of my vehicle immediately with care and attention to detail. I find his staff kind and well trained as well as polite and genuine. I feel the service provided is as if I am part of Burts family and treated like one of his best friends. I would highly, no - strongly recommend his shop as the best place I have ever gone to and would and have recommend it to everyone for their vehicles care, attention, and safety. Ultimately, Im incredibly impressed with all my dealings at Burts Automotive on Devonshire Rd!

Ka
Review №15

My experience at Burts Automotive has been excellent. Each visit, they communicated upfront to ensure I understood the cost and the time involved....no surprises. Their staff are highly competent, friendly, attentive and respectful. I definitely recommend Burts Automotive.

Su
Review №16

Most honest mechanic shop Ive ever been to. Saved me several hundred dollars from car dealership. Highly recommend!!

Ta
Review №17

Great customer service.

Gr
Review №18

Have gone here 3 times recently. Fair pricing and great service. Will be coming here for all my repair/matienence needs.

mi
Review №19

Need an honest mechanic? Look no further. Burt has been my mechanic since 2002, always upfront about the work and what work is needed now vs what work prob in X time factor.Burt has done work on the vehicles of many friends; with each of us not knowing the other had knowledge of Burt. I had my son take his car to Burt.Highly recommended​ at a fair price with excellent follow up service​.

Ra
Review №20

Great professional service. Quality.

Ca
Review №21

As a young woman, I highly recommend this mechanic shop and owner (who encourages clients to call him Uncle Burt).Burt will give you an honest assessment of your vehicle and discuss options with you. Excellent, respectful service!

He
Review №22

As a very long time client of Burts Automotive, I am happy to say it has been a great experience. I have always been greeted with a smile and a professional manor. Burts mechanics are second to none. As a woman it is wonderful to find a mechanic you can trust completely.Heather

In
Review №23

Best auto service ever. Burt is very friendly and I felt like he really cared about the customers. Hopefully my car doesnt run into any problems in near future but definitely will be going back to Burts Auto. HIGHLY RECOMMENDED

Al
Review №24

I ALWAYS get great service from Burt. I have only ever taken my vehicle there for any work needing to be done. I wish they did Wheel alignments so I could get a check-up done at the same time as I get some of the yearly maintenance done on it. Amazing service. Honest! I have a check engine light on and Burt recommended we do an initial test to find out what the problem was and while he did that his wonderful employees also cleaned all of the joints and grooves along the way. Turned out that the problem would be pricey to fix but it would not prevent the vehicle from operating properly. This is honesty, I would have been able to secure the funds but with his honesty I didnt have to put hundreds of dollars towards a problem that wouldnt affect me. I always go to Burt when my vehicle needs anything. And I highly recommend him to others!!

Da
Review №25

Having used Burts Automotive for over 15 years I was recently impressed by their professionalism in helping me with tires. I had previously used one of the largest tire shops in Victoria and the last time I was in the job was poorly done. Upon using Burts for all our automotive needs I have found them to be fairly priced and friendly and professional.

He
Review №26

Excellent experience!Burt and crew are a great garage to go to.Had my car in for front and rear breaks.Other garage quoted $500 more... not to mention saying I needed things donein addition that werent necessary.Burt save me money and didnt let me waste it on extra services not required!Thanks Burt!

Al
Review №27

Burt and his staff have service my car and that of my wife for many years. We have always received impeccable service. Burt proposes solutions that dont break the bank while still achieving the safety and smooth running of our cars. We cannot recommend Burts Automotive highly enough.

Jo
Review №28

Absolutely do not go here! Knew this guy for years and he tried to hose me for 2400 dollars on an out of province repair and inspection. I asked for a quote and was denied and ignored until I went to him in person after no response to my inquiries for 3 days of repair on my vehicle! Nit picked every small detail on a 25 year old truck for safety issues. I threw a number at him for costs and he only responded with oh it wont be that much. Until the final bill that is. Do not bring your vehicle to this shop for repairs. Ive seen his clientele and he preys on little old ladies and people who have little to no knowledge of vehicles. Wherever you decide to go. GET A QUOTE IN WRITING PERIOD! Research you rights as a consumer in regards to automotive repairs. If they dont have your approval via signature email then you are not obliged to pay anything.

No
Review №29

Burt has been my mechanic for years, and always will be. Burt and his crew are professional, efficient, honest and treat the customer with respect. Whenever I bring my vehicle to Burt to have work done, he kindly supplies me with a free loaner vehicle while the work is being completed...thats great service ! Ive been to other mechanics & I can confidently say Burt & his team excel in their profession, so I will proudly recommend him to everyone!

La
Review №30

Best auto todays in town. Burt is always looking out for his customers and if very accommodating. His is a mechanic there and he and the rest of the staff are very knowledgeable.

Da
Review №31

Burts automotive is honest, clear and reasonable. I have never come accross a mechanic that would take the time to teach new drivers about checking the oil, how to lift a hood etc. When I have run into any problems Burts Automtive is forthcoming. I would recommend, and have done 6 times already, for everyone to go to this local automotive company. Prices are very competitive but more importantly you know your car is being serviced properly and only gets what needs to be done. Customer service is TOP notch!

Je
Review №32

Had the head gasket replaced in my truck and was very impressed by the quality of work and the commitment to ensuring it was done properly. Price was good as well. Highly recommended.

es
Review №33

I will not let anyone touch my car, but Burt, or one of his very clever mechanics. I cant even remember how long Ive been going to Burts garage, but it has to be around 25 years. Never have I been disappointed. I always got first class service and honest diagnosis. If a problem could wait for a little while, I was told that, and if the problem needed fixing right of way, it got done promptly. I cant remember how many people I have recommended Burts garage, and everyone of my friends thanked me for doing so.

Ri
Review №34

Super friendly and honest mechanic shop. Have been with them for years and happily recommend them to all our friends and family

Sc
Review №35

Service ... honesty..... quality of workmanship......one automotive shop you can trust ! Heard from a friend about a great mechanic named Burt 5 years ago, I will never be changing shops ! Ever!-Scott Buckborough

Bo
Review №36

I have taken my cars to Burts for years and have enjoyed great, friendly and knowledgable service. They have saved me a lot of dollars by offering creative solutions to car care. I will continue to recommend them to friends and family.

St
Review №37

Burts automotive has maintained all of our vehicles over the past 20 years. They are friendly and efficient, but most importantly they provide honest service and good advice. Highly recommended!

Gl
Review №38

Came in with a clutch issue, booked me in the next day and the car was done that evening.Fast, professional, friendly and great prices.Highly recommend.

Mi
Review №39

Original estimate: around $1000Final price: over $2500 (more than the car was worth)Came looking for an honest opinion as to whether this back-east car was worth fixing up to get past inspection. Afraid I got anything but honest. After ever more problems were discovered over the course of weeks, I was in a sunk cost situation. And finally, after paying out this small fortune, within 6 months, the transmission went into limp mode (stuck in 2nd gear), making it a total loss. I cant help but think that a mechanic with any scruples would have steered me clear of this situation.

Jo
Review №40

Friendly and fast service.

Ay
Review №41

Awful expierence, charged me for an oil change and I didn’t need one. My mom was driving home from work and decided to check on my vehicle to see how it was going and she saw they had left a tool on the hood of my car so she asked them about it and they told her “oh your daughter must have put it there... “ how the heck would I have put it there if it was my car you were fixing? Also had my EGR vavle replaced and they put a used part in so I ended up needing to replace it again the next year. They charged me for a bunch of disposal fees and in my opinion they overcharge. I wouldn’t suggest this place to anyone.

Je
Review №42

Brerts is a great mechanic. We just moved here and Bert and his team really saved out bacon when our break caliper sized up. Thank you very much for your help! We will be taking both of our cars to Berts.

Ba
Review №43

We have been taking our vehicles to Burts Automotive for about 6 years and are very pleased with their service. It is so nice to be able to trust that your vehicle will be serviced in such a professional manner. We recommend Burts to all our friends in the Victoria area.

Bi
Review №44

They know their stuff

Kr
Review №45

BURT MAKES ME FEEL SAFE!No seriously though, Im not a lady, but I am a woman and I was NOT treated like and idiot! Thank you BURT! Youd literally be surprised how rare it is!

Iv
Review №46

Burt and the crew have consistently serviced my vehicles with professional and prompt service. I tell my friends to go to Buts because they are the good guys in car repair you can trust.

Al
Review №47

I have always received superior service and recommendations from Burts Automotive... Highly recommend for any vehicle needing servicing.

Je
Review №48

Wonderful quick service. Burt and his son are kind and honest people.

Ke
Review №49

Ive been a client for years and nothing but good things to say. Burts is the best!

No
Review №50

Couldnt ask for better service or staff.

TH
Review №51

Burt goes the extra mile .. he k ow customer service. Just get American express though...lol

Ke
Review №52

Fast, friendly, and well priced work.

Information
5 Photos
52 Comments
Rating
Similar organizations