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Sun & Ski Sports
5000 Katy Mills Cir Ste 505, Katy, TX 77494, United States
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Sun & Ski Sports
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J.
Review №1

Always great experience here. Today was the launch of their weekly Gravel rides. Good times were had. Really appreciate the entire team for putting these on. Sun and Ski is an experience. For me its a cycling experience. Wonderful team members that are highly knowledgeable are available to guide you on your outdoor journey. Cheers

Tr
Review №2

Gearing up for hiking. Matthew in footwear was knowledgable and respectful of our preferences. My spouse and I both wanted Mid-rise Gore-tex hiking shoes. They only had them for me, we ended up ordering the others online, but Matthew was very helpful. This location also has a great bike section with proficient techs.

Be
Review №3

I would like to say Thank you to Mr. Tyler the store manager #82 and Mr. Jake#7171. For your awesome customer services and knowledge. Being kind and patience while assisting me.

Ba
Review №4

Sales staff always friendly and helpful here. Knowledgeable but not pushy like theyre trying to sell you something you dont really want.

Mi
Review №5

BRICE was amazing. The entire staff was great but, he was above when it came to customer service. We were just looking for a few pair of hiking socks and even though we were spending a fortune he was there to help with any and all questions. Ive never stopped here but, Ill be back for sure. This is what customer service should be!

Su
Review №6

Mr. Huckleberry helped me to fix my bike very fast and knew what to do right away. He has excellent customer service hands down . I have very good exp with him and this store . Thank you all guys

Ro
Review №7

Brought my bike in to get tuned up. I assumed I would need to drop it off for a few days. The guys answered all my questions and then got right to work and handled all the maintenance and upgrades the same day. Great customer service above and beyond anything I expected.

Kr
Review №8

Pretty friendly staff. They have a good selection of bikes and gear. Great selection of running shoes. Decent selection of hiking gear and clothing.

Wi
Review №9

Great store great customer service

Ab
Review №10

Today when I came in looking for a bike one of the employees, Bailey, came up and assisted me. She was very sweet and very informative on which bike would suit me best. She even helped with all of the equipment I needed as well. Overall very happy with the customer service shown today!

Ma
Review №11

Wow! We are so happy about the purchase of the new bike! Jeff was amazing, he helped us with everything, advice about the best type of bike, adjustments for handle bars, he even assisted me in installing the bike rack. I am a raving fan of Sunday and Ski Sports.

Ma
Review №12

If you’re a Veteran (or current Service Member) make sure they give you your FULL 10% military discount and not just take $10 off. Obviously depending on the total cost of your purchase, this makes a huge difference. In my case it was about a $40 difference.Other than that, employees were kind, patient, and helpful when helping me pick my gear.

Pe
Review №13

Got some problems with the service but still giving 5 stars. these guys are really customer friendly. Also believe the management in this shop must be one of the best to create such a good atmosphere and excellent service! Well done!!

Ja
Review №14

I bought a Haro bike from an older lady in the bike shop about a week ago for my son. The pedal fell off the first time he rode it, and once we managed to get the pedal back on, he tried riding it around the neighborhood and kept making a scratching noise on the tire. At that point we were willing to just take it back and return it for something else but one of the younger guys in the bike shop managed to fix it within 15 minutes. I was shocked because if he could fix it that easily the 2nd time, it shouldve been just as easy the first time. Not impressed with going home with a brand new bike, having that many issues but Im glad that the young man in the bike shop was so easy to fix it.

Er
Review №15

Very large selection. They actually had clothes in my size in stock. I would recommend this store because the staff are very helpful and courteous.

La
Review №16

Martin in the bike shop was great. I had bought a bike without test riding and it turned out to be too heavy for me. I had thought I was stuck with the bike, but Martin explained there was a performance gaurantee on new bike purchases, and helped me exchange to the right bike. He was more than helpful during the whole process and convinced me that I will always buy my bikes from Sun & Ski from now on.

je
Review №17

Went to this store to get some snowboard boots. Tried on about four different pairs and found the pair that I liked but they broke while trying them on...Brice was the person who helped me and I just really want to give him a shout out for being super helpful even after the incident. If the manager or a supervisor is reading this I would like them to know he helped me nail down the boots that I wanted. Thank you very much!

Jo
Review №18

The only store in my area that has kept their stock up on snow clothing and accessories for adults and youth🙌 Great variety of selections and friendly, helpful staff too!👍🏼👍🏼 Next time, I wont waste my time calling and driving around. Ill just come straight here😊

Ch
Review №19

Lost a customer over the rediculous mask thing because i was well separated from everybody in the store. Too bad ill take my business elsewhere from now on. Worst part is the clerk said that is just fine

Al
Review №20

Quick, looking for biking pants. Got a pr.

Ry
Review №21

Have started our bike purchases here two times. Both times resulted in the staff members finding us exactly what we wanted, but at another location. These guys are great! Very experienced, not pushy, and will listen to your needs instead of trying to make a quick sale.Wish they had more stock so we could save the additional trips and buy directly from this location!

Sa
Review №22

The bike shop employee was very helpful and very nice keep up the good work.

Ab
Review №23

I bought a Santa Cruz bike and some accesories for 4.7K and they told me about a promotion with Synchrony Bank that was supposed to be FREE INETREST. The last month (12 MONTHS LATER) I was charged with 1.4K in INTEREST..!!!!! i contacted synchrony and they told me that was a DEFERRED INTEREST PROMOTION and that was written in my statement.... they were right about it after i checked it but the salesmen told me that was FREE INTEREST, NOT DEFERRED..!!!! SO BE CAREFULL AT THE MOMENT YOU TAKE THIS KIND OF PROMOTION.

Ju
Review №24

A store where they are not good at solving a problem that I have in my Santa Cruz that I bought two months ago 😡😡 a new bike with so many problems...I bought a new bike but it has sound in the pedals ... I have taken it 4 times to the store but they always tell me the same thing👎👎👎👎👎👎👎👎👎👎

Su
Review №25

Store was a little small to what I thought it was gonna be. The cashier had little sense of humor I just copped it out to the whole corona and tax free weekend.

Ju
Review №26

Love this store. The biking products are amazing but also everything for adventure sports

Er
Review №27

There is no procedures for COVID-19.The salesperson did not have a mask, did not keep any distance from me, my kids nor other employees with masks.He wasnt very knowledgeable about the bikes!I called the manager the next day and he said that anything goes, the employees dont have to follow any rules for preventing Covid 19 spread.I called the Memorial City store and it was totally different and the manager had a great plan to prevent spreading germs.I was distressed as it was first time shopping anywhere beside the groceries in a long time.Very disappointed is an understatement.We wear mask to help others. Obviously, they dont care about their customers or the employees who are more caring with masks.Try the Memorial City Mall location.Our salesperson was in close proximity to other employees unnecessarily and frequently.

Ci
Review №28

I had a good experience here this week,, purchasing two bicycles and a Wahoo from Martin, who was friendly and very helpful.

Wi
Review №29

Staff was helpful and prompt even though it was fairly busy. Bike shop was spot on and really did a great job with my new Santa Cruz. Thanks guys

Ke
Review №30

This store exudes excellent in retail. The staff is attentive, well versed, and eager to assist. The whole operations is clearly handled by the consummate professional. I was able to purchase my ski gear with completely confidence before my upcoming trip to the Swiss Alps. The sun and ski staff put me at ease flying 6000miles with items purchased at this location. 10/10 would recommend to a friend

El
Review №31

Purchased a bike from J . C. At this store for my wife. J. C . Was very knowledgeable and helpful with my purchase. Would recommend using this store. Staff was friendly.

Re
Review №32

Wonderful bike shop staff. Store is A little on the pricey side but a one stop shop for all your biking needs.

Ju
Review №33

I bought a Santa Cruz and I really did not like it, I will never buy a bike again in this storeI bought a new bike but it has sound in the pedals ... I have taken it 4 times to the store but they always tell me the same thingThey never solved the problem for me and I tried to return it but they tell me it cant. I do not understand if it is a bike that has problems (a new bike with so much problem) 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Ka
Review №34

Ive been having a problem with my tennis shoes (not a fault of the stores) and the assistant manager, Megan, went above and beyond to help me both times. She researched the issues and then went to help me find new shoes, knowing I would not be buying them tonight. She helped answer questions about how my ankle rolls, my arches, and throughly explained the inserts and which ones I would need. She was helpful, knowledgeable and so friendly! Another member of the staff came to check on us when Megan was called up front to make sure we were still doing okay. I love this store and staff! Thank you for making tennis shoe shopping less stressful!

D
Review №35

Very friendly staff.

fr
Review №36

Had an issue with a pair of hiking shoes that I bought about 4 months ago. The performance guarantee gave me full credit towards another pair. Also the staff always courteous and attentive.

Ch
Review №37

This sun and ski is great. Great place to find running shoes, bikes, or even snowboard apparel... yes in Texas haha. Like going here and just looking around for hours

Ch
Review №38

Friendly and helpful staff. Everyone was knowledgeable. I like that they were not pushy for a sale. They made us feel comfortable to ask questions and test ride bikes. Thanks guys!

Ch
Review №39

Came in for new tires and installation. Shane/Bike Whisperer is a nice repairman and had us out quickly with the type of tires we needed. Staff was friendly and helpful, and the price was good in comparison to other competitors.

Li
Review №40

Visited saturday to get some ski gear and to check out the ski boots. Mckenzie was amazing, sweet helpful young lady, helped us with the clothing. but when we went over to the ski boots, a young man named Matt was just RUDE. told him we just wanted to get an idea and size today and he was VERY unprofessional, and just had an unpleasant experience with Matt... my family and i love this store, never had an issue before. but this was just a little beyond us.

Ri
Review №41

Perpetually overpriced. Rundown store. Staff is not good or bad. Just buy online or hit up Academy.

Fe
Review №42

Very friendly and knowledgeable staff. Were going to Colorado and we dont understand anything about winter gear but we had one of the girls helping us get everything we needed. Really good experience.

Ru
Review №43

Friendly staff in service. Grant is very knowledgeable in bikes and hes clearly passionate about cycling.EDIT 2020: Anytime I have a bike issue or plan to buy a bike, I come here, and every single time Ive met with great people. I brought one of my bikes I bought from Performance Bikes (only b/c S&S didnt have it in stock) for a disk brake pad replacement recently. The service guy took one look at it and told me it doesnt need a new brake pad, it just needs to be re-adjusted. I told him I didnt buy it here, he said dont worry, adjusted a few things, made sure it worked, and sent me on my way. I have been to the S&S at Memorial City and have never gotten this level of service. To the management here: Your people rock!

Th
Review №44

I just really love this place! They are super helpful and are just outstanding in costumer service!!

GQ
Review №45

Great bike repair service, very friendly staff, well priced, now I have dropped off my three bikes for maintenance in the past month.

Ma
Review №46

Excellent sales and service!

Er
Review №47

Matt the sales guy is an awesome hilarious guy. Very helpful, extremely informative, and overall a cool guy. I will come back just for him, and send my friends and family to see him.

Em
Review №48

Nice place but it was over priced ( all of the stuff you can buy on amazon for way cheaper)They have a nice ski selection but under staffed.

Am
Review №49

Morgan was the bestest shoe salesman ever. Thanks for being amazing. Will definitely come back!! David is an amazing manager too and Everyone in the store was super polite and helpful. Woooo!!!

Tr
Review №50

Fairly impressive inventory for the sporting goods I like. Staff isn’t very knowledgeable but that’s ok. The product line makes up for the lack of knowledge.

Ra
Review №51

Awesome experience. Ask for Morgan. She was fantastic!! David was our manager and really stepped in to take care of us.

Jo
Review №52

Most bike shops have a tendency to have a snotty way of treating people. I can honestly say that is not the case at Sun and Ski at Katy Mills Mall. Especially Chris! He is great to deal with and really wants to help! There are other bike stores in the area but it’s people like Chris and the rest of the staff that keep me coming back!

Je
Review №53

Went into Sun and Ski to get ski pants for my trip to Colorado. Angel was super nice and helpful! Thank you!

Ch
Review №54

Great service every time I go into the building. They even do a military discount if you ask nicely during your purchase.

Al
Review №55

Excellent service all the time.

Aa
Review №56

Recently went in to the store and purchased a wake board and David (a great guy) helped me find the right one for me.All though there where no helmets he went out of his way and ordered one for me just in time for Christmas. If you need anything outdoors related stop in and see David and he will get’cha what’cha need’a!!!

Ga
Review №57

Recently went to the Sun N Ski store are katy mills to purchase a Herschel Astros Daypack and they we’re out of stock of the item. I was being helped by Dave and mentioned that he could order into the store from another store. My son really wanted this backpack and Dave was able to locate one and have it shipped to the store for free “WINNING” so happy with our purchase and I know our son will be ecstatic when he gets his new Astros Daypack

Ra
Review №58

Clean. Well stocked and organized. Great prices.

Ni
Review №59

Bought a cycling shoe ! If u wanna buy smth for bike JC is the man! He ll do everything to help u find what u looking for! Good customer service

Ky
Review №60

Awesome staff, best Sun and Ski Sports that I have found to date.

Wi
Review №61

Clean and neat store with very well trained and friendly staff.

al
Review №62

Friendly and knowledgeable staff in every department. Great store.

ed
Review №63

Everyone was super cool and awesome. Amazing service.

Ca
Review №64

Got great help from Matt today finding the right size Vibrams.

Re
Review №65

Everything to me is way over priced. Im surprised they are still in business.

Ro
Review №66

Bought a Bike here 2 years ago . Spokes starrted falling out I’d wheel . I removed wheel and tire to have 2 spokes replaced . The amount of excuses I received where overwhelming ! I even took a spoke out and said match it please twice ( bad spokes on same side same size . Nope couldn’t do it even though spoke boxes and where within my reach . Have to wait for a tech can’t do it today . My response “ so you don’t havr the ability to pop in 2 spokes but you sell bikes “ yes that’s correct Sir !! I will never return to this store .

Ar
Review №67

Good selections, friendly staff, but understaffed. Long waits on bicycle testing.

Ta
Review №68

Great store. A little high prices

Jo
Review №69

Great selection and outstanding bike mechanics on duty.

Ro
Review №70

Matt is very helpful and very caring!!Thank you

Ve
Review №71

Im looking for Sport Slimming bodysuit? ??

Ch
Review №72

Great selection of ski gear.

Ma
Review №73

Very helpful sales staff

Ra
Review №74

Good brands but pricy

Ke
Review №75

Extremely friendly and knowledgeable!

El
Review №76

A little priciest but you find what youre looking for it!

Mi
Review №77

Nice place...cool stuff...

Ol
Review №78

Great Store !

Ju
Review №79

Great store

Li
Review №80

They sell very expensive

Is
Review №81

Excellent sports store, very good clothes and accessories

Ke
Review №82

I loved super excellent place and very good customer service..the discounts are great,

Ju
Review №83

Wide variety and complete, the price is a bit high

Information
74 Photos
83 Comments
4.3 Rating
  • Address:5000 Katy Mills Cir Ste 505, Katy, TX 77494, United States
  • Site:https://sunandski.com/katy-mills
  • Phone:+1 281-994-5291
Categories
  • Bicycle repair shop
  • Bicycle Shop
  • Outdoor sports store
  • Running store
  • Ski repair service
  • Ski shop
  • Snowboard shop
  • Sportswear store
  • Swimwear store
  • Water ski shop
Working hours
  • Monday:10AM–8PM
  • Tuesday:11AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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