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Katy Optiks | Optician Katy
701 S Fry Rd, Katy, TX 77450, United States
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Katy Optiks | Optician Katy

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An
Review №1

Excellent service! My friend’s dog ate my son’s pair of eyeglasses and I brought them over to replace. They helped me find a new pair, same size, using the same lenses. My son was really happy to see again and have his new glasses so quick. Thank you so much!!!!

AN
Review №2

Long and Ashley are the best! Long took so much time with me explaining just what lenses I needed and the science behind them. I was apprehensive about the measuring process for progressives, but Long even let me do a second measurement to calm my nerves. I felt like the most important person in the world the entire time I was in there asking my 500 questions! Highly recommend!!!!

Ci
Review №3

Awesome experience! Purchased sunglasses for my 16 year old. He went in by himself and came out just thrilled with his new Maui Jim shades which fit him perfectly!!😎

St
Review №4

Very thorough and professional. Ashley took the time needed to verify the fitting and I felt like she was committed to making sure everything was just right. I did not feel rushed and I am very happy with the result. I would highly recommend them.

Ol
Review №5

I highly recommend Katy Optiks for small repairs on any type of glasses! I went in to get my sunglasses fixed which are now practically brand new and there was zero charge. Loved it!

Re
Review №6

Ashley was very helpful in finding the right glasses for my son!! I would recommend this place !!!

Tr
Review №7

Had a great experience here, excellent staff And I love my new sunglasses. I can’t wait to lose my current sunglasses So I can come back and get another pair!!

Do
Review №8

Awesome service Ashley & Long are wonderfulGlasses fit great!!

As
Review №9

I don’t ever post negative reviews but I truly feel this is absolutely needed. My son was prescribed glasses due to a weak right eye crossing about 6 months ago. I paid over $300 for glasses(they were out of my network) since the doctor he was seen by was attached to this place and I wanted them done right and I figured they were the best place to get them from. Boy was I wrong. 5 months later after receiving the glasses and having my son wear them continually as told by the doctor I had yet to see any improvement so I took him back to the doctor. Come to find out the prescription was wrong in the glasses the entire time and they were not cut with the correct prescription. Now the doctor is telling me my son might need surgery now to correct the eye when before we could of possibly fixed the issue with the glasses. At the time of finding this out Katy Optiks was extremely apologetic and tried to correct the glasses the same day but unfortunately didn’t have the lense my son needed. That being said the lady said they’d be ready the following Monday. (3 days later). I told her that was fine and the lady said she would call me when they were ready. I waited over a week after that timeframe they originally gave me and I still hadn’t heard anything so I went back this morning and apparently they STILL haven’t been corrected. I am absolutely appalled with this place. This has been by far the worst experience I have ever encountered with an eye glass clinic. The lady tried to place the blame on the people they use to cut their lenses for frames that can’t be done in house but still - WHY WEREN’T THEY CHECKED AT MY SONS FITTING. My child is 2 for crying out loud. He cannot tell us he can’t see correctly. I’m at my wits end with this place. I just want my money back. Unfortunately I can’t get back any of the time we wasted here and now my son might have to have surgery to correct his eye. Do with this what you will.

xs
Review №10

I have been using them for 17 years. Wendy has always made my daughters feel like her own. She has the expertise of how the glasses should fit and style that looks best on them. She takes the stress out of the shopping for glasses experience. I highly recommend Katy Optiks of Katy! Thank you so much for the help over the years!!

Sh
Review №11

I have been using Katy Optiks for four years and have always received premium personal attention for eyeglasses and contacts. Lorraine and staff are very knowledgeable on manufacturer of lenses and frames. I have been to other eyeglass merchants and while the end product is satisfactory I have never received the service and input that I do at Katy Optiks. They can actually tell you the different processes each lens company uses and the different results these processes produce. Also they care about how my glasses look on me, how balance and proportional to my features. Thanks for another great experience!

Ma
Review №12

Great place to purchase classes & lenses. The service is excellent. The selection is good. Katy Optics is associated with opthamologist Dr. Romero. This allows them to guarantee the prescription for 30 days after you pick up your glasses or lenses. Thats a lot of peace of mind.

Ma
Review №13

I have been doing business with Lorraine Romero and her staff for over a decade. They are extremely knowledgeable and provide best service! I highly recommend Katy Optiks.

Br
Review №14

Lorraine and her staff did an excellent job of helping me select customized Silhouette frames and Hoya lenses. I appreciated their attention to detail and prompt, personalized service - even during the holiday season! The website description of their philosophy - exceptional client care and skillful service - was totally reflected in my experience with them. I highly recommend choosing Katy Optiks for your next pair of glasses!

Ly
Review №15

They had what I wanted and I went right to it. In measuring my line for bifocals, they were careful and unrushed. And bingo! it was spot on first time. It is also convenient to Dr. Romeros office.

Ri
Review №16

I have been using Katy Optiks for years and can only praise their work. They have outstanding customer relations and stand 100% behind their work. Should anything be wrong with your new frames or lenses they will correct the problem ASAP. The quality of the materials used in the lenses that they use are superior to the cut rate businesses. Give them a try.

mi
Review №17

This is my 3rd prescription over the last 6 years. They have gotten it right every time. Great service and attention to details. Wendy does a great job, and the owner, Lorraine Romero, runs a quality business. I will keep returning for my vision care

Sa
Review №18

Very helpful and gave great information for a new situation for my 1 year old.

Ma
Review №19

It was my first visit to Katy Optiks. My husband had gotten his glasses there is few years ago and told me they were the best glasses he had ever had. I was impressed with the person who helped me select my new frames and measured for my new lenses. She was very patient and pleasant. I did not feel rushed to make a selection. All-in-all, it was a good experience at Katy Optiks.

Ca
Review №20

I have worn glasses since the age of 9 months and I can honestly say that over span if 59 years, tge last 15 have been the BEST when it comes to eyewear because Katy Optiks came ob to the scene. I see glasses as an accessory like jewelry and fabulous shoes. Katy Optiks makes certain that my statement eyewear also meet the highest level of workmanship and optical quality. AND, they give me the thinnest lenses despite my mega RX. Most importantly. Lorraine and her staff are patient, thorough and professional. I always feel like I am a VIP when I visit the shop. I would give Katy Optiks 10 stars if I could!

Te
Review №21

Katy Optics is the best place to buy quality eyewear. They have a great variety of frames and lenses. The staff always takes the time to confirm that the eyeglasses and lenses fit properly. I highly recommend that you give them a try for quality eyewear and service.

Ma
Review №22

I highly recommend Katy Optiks: I have been a satisfied customer for years. Lorraine and Wendy have helped me every time select a new frame that fits my style, at times even modifying the lense shape to customize sun glasses. Thanks!

Mi
Review №23

Lorraine did a fantastic job with my new glasses - Silhouette frames with Hoya lenses and Serengeti sunglasses with my prescription - all in just a few days!

ve
Review №24

The attention is very good and the staff is also very helpful I was very impressed with there service!!

An
Review №25

Horrible experience, almost 3 weeks to get my son’s eye glasses. Also the most expensive eye place I have been.

Sa
Review №26

We have purchased eye ware from Katy Optiks for years because of their extensive variety of frames, high quality work and awesome customer service. Thanks Wendy!

Ed
Review №27

I recomend Katy Optiks

Information
15 Photos
27 Comments
4.7 Rating
  • Address:701 S Fry Rd, Katy, TX 77450, United States
  • Site:http://katyoptiks.com/
  • Phone:+1 281-492-1209
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
Working hours
  • Monday:9:30AM–12:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
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