Amazing staff. Opticians were kind an efficient and courteous. The doctors accommodated my sensitive eyes (NO AIR PRESSURE TEST). The front desk were sweet and genuine and showed me all the amazing amenities you wouldn’t find at other places for eye wear. Take all my money! Impeccable selection of eye wear for ALL price ranges. This place is superb and no comparison to the competition.
Offers an online scheduling system, making it easy to get an appointment. I was able to get an eye exam within a few days. Staff were professional and friendly, and the office is clean and attractive. Theres a good selection of frames and such but too expensive to really be worth it beyond the insurance discounts typically offered on the first pair. I mean, if you have VSP Vision, it substantially discounts the eye exam and first pair of glasses, but anything after that is going to run you hundreds of dollars.
I absolutely love Clearvue Vision. Everyone is so nice and outgoing. I always have a great experience. I have been going here for years and I come back every time.
I was seen today by Dr Chan which I strongly recommend. She is pleasant and knowledgeable. She was able to walk me through the process with ease by pointing out the things I need to watch out for as well as recommending a test I should have to keep my eyes healthy. Great experience. Highly Recommended.
Been with Clearvue and Dr. Cosgrove for over 2 years. Before that, I was bouncing between different clinics since I wasn’t happy with the services. Originally it was just me needing contact lens prescription refill and then LASIK. I was so impressed with the care, I moved my whole family over and have been with them ever since. They’re not only affordable but also flexible and accommodating to our needs. My husband got emergency, last minute appointments with them several times. Saving us trips to the ER. I also appreciate all the preventive care and patient education provided at our checkups. Highly recommend!
Super clean and nice facilities. It was nice to feel safe especially during these covid times. Helpful and friendly staff. Would recommend!
Best customer service and best Doctors, Best thing they have refreshments in the lobby water sodas etc. Thank you 🙏
Very friendly staff, super busy but was really quick despite how much there was going on. Very efficient and clean. Really enjoyed the experience esp since I haven’t been to an eye doc since I was a lil kid
My family and I are very happy with their service! I would definitely recommend this place. They are very kind and they have a very clean office. We felt very comfortable
My reason for contacting Clearvue Vision for my eye care needs was due to the amazing reviews noted by customers of the amazing specialized vision care received. The Doctors have all lived up to the positive reviews and care they provided to me. I am thankful to have had such an attentive Doctor who knew exactly how to care for my special vision needs in which I have struggled with for years... thank you for your amazing services, professionalism and knowledge I am finally able to say... I can see clearer now the rain is gone.... Thank You
Great care for special Kerataconus needs!Friendly and helpful as well, makes experience comfortable.
This is a good clinic staff and clerical all very friendly and knowledgeable. I would recommend them for your next exam. All latest equipment
Dr. Heitmeyer was thorough, knowledgeable and personable. He took the time to answer my questions and backed up his recommendations for care with his experience and learning. The front desk staff are friendly as well.
Always professional, friendly and efficient at Clearvue Vision Center! Our family enjoys our visits and definitely recommend Dr Heitmeyer and his team!
Worthless group of people. Don’t waste your time
Love Clearvue! Been using them for years and will continue. Best eye doctor Ive ever had.
The staff are amazing. They really take the time to make sure your vision is as clear as possible.
The appointment was quick and painless! They explained everything they were doing and got me in and out.
I could not have been more impressed with Dr. Heitmeyer! He was tremendously knowledgeable (even with in-depth medical questions), in addition to being phenomenal with my 9-year-old daughter. If you don’t have an O.D. (Or even if you do, I highly recommend Dr. Heitmeyer!!
I visited Clearvue today and had the best experience! My optician (Beth Roller) is by far the friendliest and most helpful optician I’ve encountered in my 30+ years of wearing glasses. My doctor was great too. Thanks to everyone at Clearvue!
Alway professional, friendly and caring Staff. I’ve been going here 3 years now. I definitely recommend.
New patient here. Wonderful staff members. Helpful and knowledgeable. I have very sensitive eyes but optician was very relaxing, kind and patience.Dr. Chan was very professional and kind. Will definitely inform my friends to come here!
The staff is very professional. The doctors are detailed oriented and makes you feel welcomed
Super friendly staff !!! Very happy with there service :)
Had such a wonderful appointment with Dr. Chan. She is thorough, efficient, and takes the time out to explain all your options. I would definitely recommend going to Clearvue Vision Center to see Dr. Chan if you are looking for an optometrist that is knowledgeable and can address all of your needs. Thankful that they made me feel comfortable during unprecedented times.
Very professional, top equipment. The Dr. Was Amazing
Dr çosgrove was very nice and friendly took the time to go over my options and to help me first time here I recommend this place to anyone friendly front desk also with a wide range of eye wear to chose from thank you very much everyone
Overall this place provides good service and has friendly staff. You do need to watch which services they perform and bill, as they like to add some photo services you didnt ask for - and which are not covered by your regular annual exam insurance.
I have been going to Clearvue Vision center for 2 years. I waited to review them, because I wanted to see if their customer service was always good or if it was just a fluke because it was my first time. Well the customer service is amazing. You never have to wait to see the optometrists or to get your products. Everyone is great, they bend over backwards to make sure we get everything we need. They have a great selection of eye glasses and contacts. Their office is big bright and nicely decorated. The staff is warm, efficient and very nice. I will continue to go to Clearvue Vision. I referred my husband to the office and they took really good care of him. He has always had great vision and never had to go to the Optometrist. But they diagnosed early onset cataracts and they referred him out for surgery and followed him post surgery and the office was really great to him.
My first time visit and had good impression of this place. I see a staff member disinfect chairs with wipes - good practice in the middle of pandemic. Dr Heitmeyer and his staff were thorough, professional, and firendly during eye exams,. The front office staff were friendly and helpful as well. I also see good selection of glasses in the facility.
Everyone at Clearvue Vision Center was so nice and professional! I showed up an hour early (completely my mistake) and the receptionist let me switch times with her own appointment so that I could be seen earlier rather than having to wait an hour. I have really horrible eyesight (-6 range) and Dr. Cosgrove was great. The glasses selection is AMAZING! So many different brands I hadnt seen before and just beautiful frames. I am so glad that I went here! I cant wait to pick up my new glasses!
I always feel great after a visit at Clearvue.Staff is professional, knowledgeable and nice.
Great Doctors and staff all around . Everyone is super friendly!
Been coming to this clinic for a few years and I always a great experience from check in to check out!
EXPENSIVE and poor service. Was treated like just another number and had a long wait time. Save your money and shop elsewhere. UPDATE - Clearvue manager did apologize for their lousy service (below) and provided an 8% refund on my expensive purchase...if I would be willing to edit or delete my review.
Very thorough; very expedient. Explained my diagnosis and treatment well.
Very clean and helpful facility with a good selection of frames. The optician and optometrist were a lot of help.
As a referral from two coworkers with very positive things to say about Clearvue Vision Center, I had a good feeling about my appointment as a new patient..and I was not disappointed! Every staff member was friendly and professional, and I was pleasantly surprised to not have to do the dreaded “puff test” (if you know, you know!). I was first assessed by Misty and then examined Dr Moy and couldn’t have been happier with my experience. I left with two trial contacts to test out to see what brand would be most compatible, and scheduled a followup to discuss my findings in the upcoming weeks. I am very happy to be able to be seeing clearly again, and have found an office I feel confident in!
Exceptional experience all-around. Everyone on staff was very helpful and nice. They made my wife and I feel very comfortable, and they were highly prepared to deal with COVID protocols.
Always wonderful assistance. Whitney up front was able to answer all of my questions with confidence & patience! Thanks so much.
Always treat me with great care and get me in and out quickly!
First time customer today and I was treated with warmth and kindness from the minute I walked in. I worked with Alicia and she was so empathetic, patient, insightful, and overall incredibly pleasant to work with. She even found the right pair of glasses for me after I tried on about 20 or so frames. She was funny and genuine and I’ll definitely go back for the human connection this place gave me. It’s probably not the cheapest, but their selection beats Costco and isn’t unreasonably priced. The snacks and sodas really provide a welcoming touch! Way to go whoever is running it. Please consider this review a commendation for the front desk staff and specifically Alicia.
I felt welcomed from the start! The receptionist was kind with a smile, and the wait time was what I expected. The tech that took me back was the sweetest and attentive to my needs. I was then treated by Dr. Moy, and she answered all of my questions. She was honest with what I needed and explained with great detail the condition I had. When I left I was told in order what to expect on my next visit.I will definitely recommend this place to my friends and family!
Ever one is super nice an helpful. They are on top of keep things clean now to. Signs to show if it has been cleaned to. All glass are clean befor someone else tries them on to. Above an beyond on service I will go back...
Nice, big and clean office with great customer service. Love that they are open on Saturdays. They have a great selection of frames! They also have tons of snacks and refreshments available in lobby. Every person I interacted with was super friendly!
This place is great. Due to my past work schedules, Ive had to see 3/4 of their doctors and they have all been amazing. They have a team who is very nice and professional. And I always feel they go above and beyond with me when Im there, whether its the doctor explaining every question I have to the assistant making me feel like a friend. Plus, I love that they take eye care of our Thunderbirds Hockey team! You guys rock!
I love clearview! Today was my first time ever getting my eyes checked and they made me feel comfortable and even though they had to tell me to do something like 5 times because I’m not used to people touching my eyes or taking pictures of them, they were understanding and worked with me. They were very polite and helpful when picking out glasses and even brought me a water bottle and guided me to the restroom and around the store. Great place, I’ll never go anywhere else.
The staff are very friendly, accommodating, and very patient in answering questions asked. The Doctors provide excellent service/care and very thorough in going through their findings on your examination. Choosing frame wise, they have many varieties of selections; and the staff always gives you their honest opinion on what suits you.
These folks make you feel right at home! So professional. I work near here and popped in at lunch to see if they could fix my glasses though I was not a client. I was warmly welcomed and they fixed them quick as a snap, and seemed so happy to help. I switched right away, and am now a forever customer. Highly recommend!
I am always impressed by the friendliness and professionalism of the staff. They are very thorough on exams and making sure we understand what is going on. I would really recommend them highly.
Experience felt overwhelmingly rushed and untimely. Perhaps my situation was uncommon, however countless opportunities were present. Soen at the front of the office was pleasant and a very kind individual.
Fast service and quality customer service. Clearvue Vision Center provides complimentary snacks and an eye glass cleaning kit with your new glasses.I highly recommend working with Rachael and Katie. They worked with me for over two different Saturdays to fine tune my eyeglass nose pads after I received my pair.Thank you for making sure that I look my best and feel comfortable!
I am a new patient to Clearvue. The team at the front desk were very friendly and helpful. I felt that my optometrist was knowledgeable and attentive. I also love that they send text alert reminders for appointments that is super helpful. I did feel that wait time was a little long once I was brought back to the room, but the office seemed busy during my appointment time. Overall very pleased with my experience at Clearvue.
I am having cataract surgery and after my initial consultation at the surgeon’s office discovered I had to leave my hard lenses and go to soft lenses immediately or my surgery would be delayed. I stopped by Clearvue and they were able to get me in right away. They were kind and considerate, eliminating a need for delay. I do appreciate everyone who helped make this happen. This is representative of the care I have always received from them. Thank you all!
I love this eye doctor office, glad we found it since we just moved here. They were great with my two girls and are having me trial the contacts, which is nice since my prescription has changed. They have snack and have a great process to get you in and out.
The doctors here are excellent and so is the rest of the staff. My technician did a great job making me feel comfortable and handling the beginning of my exam. After that the doctor gave me a thorough and detailed eye exam, explaining every step along the way. I will definitely be coming back here for my next exam! And whenever I need new glasses their selection is great and the opticians are always helpful with their suggestions and fittings.
Had some concerns after initial exam and picking frames and options .Basically,I didn’t really know what I was doing .All my concerns disappeared today when I picked up my first pair of glasses ever and I couldn’t have been more satisfied. Brian took the time to fit and adjust my glasses as well as explain every single detail regarding the entire process and answered all of my questions. He was extremely knowledgeable with all aspects, from the exam to the lenses and frames as well as billing and insurance! My new glasses look and feel great and the service is top notch.I highly recommend Clearvue Vision Center.
I was pretty nervous to come in considering the last eye exam I had at a different eye clinic was a waste of money but that was definitely not the case here! I am absolutely satisfied with Clearvue and I will recommend them! Best customer service and amazing doctors! Love this place!!
Best place in South Seattle to have your eyes examined, pick out your new eyeglasses and be professionally treated. Clearvue was a blessing for me. Dr. Cosgrove did a thorough exam assisted by Sandra, who I thought at first, was the doctor. Very nice of her to offer and give me a bottle of cold water too. Then Soun followed up my appointment by showing me some mighty fine glasses. She was very knowledgeable and did a great job explaining my options to me. All around I am totally satisfied with everyone there in every way and Im glad I found this place. Id give them 10 stars if I could! Theres plenty of parking, a restroom and hot coffee. Its professionally run and has a wide assortment of eye ware. You cant go wrong. Nice place, nice people.🤗
I am a first time patient, never been to the eye doctor before. The staff was very welcoming. The tech thouroughly explained all the tests I would be doing before seeing the doctor. Definitely will be a regular patient here!
I had a great experience visiting this office. I was looking for a new eye doctor. The staff was amazing and friendly. They offer a great selection of frames for glasses and I love how the doctor explained different contact options. Overall it was a pleasant experience!
Wonderful staff and doctors as well as excellent selection of glasses and sunglasses.I needed to be refit for some contacts that weren’t working and they were able to get me in before my vacation, refitted and off with an entirely new brand that gave me zero trouble and headaches. I can’t speak more highly of the front office, friendly, helpful and kind. From beginning to finish, this clinic has it dialed in. Highly recommended.
Not only are the staff friendly and helpful but Dr. Moy is the absolute best! She’s patient and thorough with her examination and continually asked if I had any questions. The center has a wide selection of frames to meet any budget. I’ve only had very positive experiences at Clearvue which is why I’ll go nowhere else for my vision needs!Denise
Excellent customer service. The staff and Dr. Moy were very friendly and knowledgeable and made my 10 year old feel very comfortable during his exam. Any and all fees are clearly explained prior to any of the services. 2 thumbs up!!!😁
They are very nice and have a wonderful facility. I moved up here from Georgia about 4 years ago and had a primary eye doctor there for 20 years. When I came here I felt like I never left my old doctor. In fact, I felt like I got an UPGRADE. Highly recommended!
Very clean place with friendly people. They always do their best to help you out and be accommodating. And they always keep the snacks stocked!
I have been coming here for a couple of years and love the professionalism and courtesy given.. A great experience everytime. Frames are fashionable and I actually enjoy picking them out. I wouldnt consider going anywhere else.
Amazing place, friendly staff, very helpful with all issues. Have been going here for 5 plus years. love it.
I first gave Clearvue Vision Center a try after learning about them being Best of Kent several years ago. Now I come back for all my visions needs because they are the best in the entire area. Excellent service, quality recommendations and results, and work seamlessly with my confusing, multi-layer insurance.
Brought my 6 year old son to Cleavue after there were some concerns in a vision screening. It was easy to make an appointment using their online system. The front desk, technician and doc were great with my young son, even when he was quite wiggly. They didnt push for glasses when it turned out to be a borderline prescription, rather they made it a discussion. Most wonderfully, though, they proactively called me to reimburse us for a procedure that they could not perform because my son was too little. It was on my list to call and try to get this back. No need! They were on top of it. Made my day! Thanks Clearvue!
Such a great experience and friendly staff. Definitely will continue to do business with them.
Dr. Cosgrove and the staff at ClearVue are amazing! I went in for a checkup, it had been about 5 years since I went in for my last one so I was a little embarrassed. But the staff was not only professional, they were very friendly and made me feel comfortable. They are knowledgeable and efficient so Im glad a choose ClearVue!
I’ve been a client of Clearvue Vision Center for eight years. Dr. Heitmeyer always takes time to inform me about the exam and answer any questions I have. The opticians are top-notch! I’ve worked with Brian, Ken, Jeannine, Stephanie, Soun, and Katie. Each has their own strengths, and you can’t go wrong! Five years ago, because of variances in eye fatigue, they accurately diagnosed that my blood sugar could be fluctuating. I went to the Dr., and they were right! I credit the Clearvue optical staff with looking out for my overall health.This is the eye team you need!
Clearvue Vision has such great employees! Staff member Bonnie was very nice and friendly. She helped me choose the right glasses! Definitely recommend coming here to get your eyes checked!
Great experience at Clearview. The staff was very helpful and friendly. Everything was done in a timely manner and made sure to give the best customer experience.I would highly recommend Clearvue to everyone.
I had a great experience at Clearvue Vision Center. From the moment I got there I was greeted and felt welcomed. Dr. Moy was very nice and told exactly how my eyesight was and if I needed any changes. I would recommend Clearvue to other people
Wonderful staff and friendly service. It’s well worth the drive from Auburn.
I care a lot about my eye health and I really trust Clearvue. They seem to use the most recent technology and tests to get the best picture of your eye health. The staff is friendly and caring and takes the time to listen to your concerns. And they support the local team, the Thunderbirds!
Dr. Moy is amazing! Her staff is very generous and always on time!
Excellent Service. I like the snack and drink selection. Great selection of glasses too. They hooked my gf with a great pair and case. 6 stars if I could.
I came in to see Dr. Heitmeyer the first week of December for a routine by annual check up. I was greeted by a very warm staff member at the front desk I was handed some forms to fill out for my medical history, I was also offered a wide variety of snacks and beverages which was a nice surprise. Within 3 minutes I was Whisked way to a room Where I did three separate eye exams. Once that was done we went to a different examination room where the testing continued the lady who was assisting me was funny and made me feel very comfortable as she numbed my eyes. A few minutes later Dr. Heitmeyer walks in greets me asked me a small series of questions to see how my eye health care has been and continues on to a the exam( Lucky for me my test results have increased for the better yay) he walked me out to the front desk to check out, thanked me for visiting the clinic I made my next appointment. As I walked out I noticed a huge selection of eye wear frames to my left (maid me wish I needed glasses.) Everyone that works at the clinic is very warm and friendly. I highly recommend Clear View vision center for anyone that is looking for an optometrist.
Ive been coming here for several years and love the great location as well as all of the wonderful staff. All of them are friendly and professional. I highly recommend Clearvue Vision Center.
Ive been going to Clearvue Vision Center for about 3 years for my eye exams, contacts and glasses. The staff and doctors are always kind and listen to me as the patient. Last year I had an emergent eye issue and they were able to get me in right away and prescribed the right treatment. I started coming here based on a friends recommendation and I definitely recommend them to my other friends.
Ive been coming here for many years now and still impressed with the service they provide. From the moment you walk in, top notch service from every member of their team. Lots of variety when it comes glasses as well.
The entire staff is wonderful. Everyone is very friendly and accommodating. They have a nice selection of frames as well. This is, by far, the best place in Kent.
My first appointment at Clearvue was a great experience. The staff was fun and easygoing. Doctor was relatable and willing to spend extra time getting to understand my issues
I have an eye condition. Im always skeptical about new optometrist because not many dont know much about it. Dr. Moy very knowledgeable, so takes her time to make sure I have the prescription. So far no problems with my new contacts.
Great service. From the check-in to the frame adjustments, this place is top notch with an excellent supply of designer frames like ic!Berlin.
All stars go to BILLING department representative- Shannon B.To be honest I was extremely frustrated with my cost situation. I asked the front desk before and after my visit about the cost, how I’d be billed. The tone and statements I received were all along the line of yes you’ll be covered, maybe a small copay, you have a yearly routine visit. All wrong.I paid the copay 15$ at the end and was billed a month later for almost 90$. What?! Not what I was told. I call in multiple times and was told I’d get a call back- each time this never happened. Check in with them yet again and the people at the desk automatically defer the answer “speak to billing”. I’m pretty pissed off at this point.FINALLY, I get a call from Shannon from the billing department. And man, what a RELIEF! She is absolutely amazing and informative, knows her stuff. She let me know why it was coded as medical, what specific events from my visit triggered this. I think the part I appreciated most was how genuinely kind and caring she was- she truly understands the frustration from the patient side, AND she’s great at doing her job/ explaining. This was the most clear and nice phone call I had received this entire time about my visit. Please pass my thanks to Shannon, without her I would’ve undoubtedly left a bad review along with leaving this clinic. She said she’s fairly new but I couldn’t tell at all- I felt she’s had years of experience. Speaking with her changed my view from angry and frustrated to completely satisfied... Thank you for your time Shannon!
Excellent customer service and doctor was very quick and thorough when answering questions! Will recommend to family and friends!
I am really happy with my visit at CVC. Everyone was so friendly and nice. They are really patient and took the time to explain to me about the products I was getting. I believe customer service is super important, and they went above and beyond to make me feel comfortable. I am so happy I was referred to CVC. I will refer them as much as I can, and they deserve 5 stars!Also Sandra was super nice, shes really sweet and amazing.Thanks CVC!
One of the best experiences Ive had purchasing eye glasses. There is a large variety of frames and the professional staff worked with me to fit glasses perfectly and they coordinated insurance benefits. Im very happy and a satisfied customer.
Great place to go to; they get you in and out the dr will make sure you understand everything and if you have questions she will go over them . They have a wide variety of glasses to choose from as well .
They were amazing!! Very professional, very quick. I have a large prescription and were very helpful with contacts. 100/100!!! Would recommend!!
I am very happy with my experience here. Upon entering, the office is pristinely clean, open, and modern. The receptionists are so welcoming and it really is nice to receive service with a genuine smile and conversation. The Optometrist I saw, Dr. Allison Moy, was quite knowledgeable, answered all my questions thoroughly, and I did not feel rushed by her at all. The Optician who helped me choose a pair of frames was graciously honest and I feel I walked away making the right choice for my look. I went to pick up my new frames today and I am so pleased. The fit and feel are great. I dont often take the time to review businesses but felt compelled to write one today because I am so satisfied with this clinic.
Everyone was welcoming and super helpful with answering all my questions.
Very friendly staff— short check in time! Appointment covers everything within half an hour. Great place to get a check up for your eyes.
This is by far the best and pain free experience I ever had. The staff and doctors are top notch and the waiting experience is first class.
I made sure Clearvue would take my insurance for all the services I needed beside deductible. It was a yes, yes, and more yes. Paid my $1,400.00 and it was completed. 4 months later I got a random bill for 151 for some photo. Zero permission asked AND Zero follow up on what exactly is the photo. Take my money once, but NEVER again. So if you like a place with zero communications, overpriced, and random charges; Go here. OTHERWISE STAY FAR FAR FROM Clearvue. Also, dont get lured in by their stupid banner.