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Cricket Wireless Authorized Retailer
307 S 14th St, Kingsville, TX 78363, United States
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Cricket Wireless Authorized Retailer
Comments
ma
Review №1

Kayla went above and beyond customer service. My phone that I had for 4 years decided to give out on me. So it was time for an upgrade. Kayla showed me the new models and the one I chose she set it up all up from me. From Google transfer and cleaning my phone to put the glass protector. I am truly thankful that for her in all of it.

Ms
Review №2

Switched carriers cause of the poor service and quality of products.

Je
Review №3

I used to be with Cricket back in 2005 to 2008 and I switched to T-mobile and had them till I switched back to Cricket in 2017. The only reason I left cuz of the coverage area was bad. Now its better and they are cheaper then anyone else around. They always work with you plus no year contract to sign. I can change my plan any time I want and add a line or delete a line and not have to worry about a thing. Very friendly ladys and always willing to help you with anything you need.

Bl
Review №4

Paid my Bill.. Good GPS Directions on Deliveres.

Di
Review №5

Jae was a wonderful help very nice and knew about phones she helped me with

de
Review №6

Purchased a new S9 and accessories. Went in to purchase a different phone but was told the insurance would carry over when I moved the S7 to a different line so decided to upgrade to the S9. When I called customer service to find out why the S7 was not insured they told me it would have to have been done at the store. When I went back to the store the manager Ruby told me the insurance was by line not phone. We would have gone with a cheaper phone if we had not been lied to about the insurance to get us to buy a more expensive upgrade since my husband works in the oilfield and always breaks them. I asked Ruby if since she was the manager she was going to do make sure her employees were properly informing the customers. She told me that is not her job. I asked if she had any control over her employees she said no that the district manager is the only person that can do anything. When I asked her for the district number she replied she was not allowed to give it out. If a district manager is the one that does everything why are you paying someone to be a manager. This cricket store is a joke and they will lie to make commission.

Mi
Review №7

Have been coming here many years & have always enjoyed the service! Today I was helped Isaih & Ruby and was extremely satisfied with their service! Thank Ruby for assisting with all my question & helping me understand my new phone & helping Isaih transfer everything from my old phone to my new phone! U guys are awesome as always!!! Thanks again!!!

Ra
Review №8

Good customer service have no problems with anything.

Ir
Review №9

Always pay my bills on time! Very friendly! I like it! Just need to get a new phone day! Excellent place!

is
Review №10

The young lady there is very patient n very understanding w our needs. Thk u so much fr ur awesome service.

Lu
Review №11

Good service I just dont like to be charge three times on my card

Ma
Review №12

Girls r amazing always with a smile 😉

Ir
Review №13

I usually go pay my bill there! And get new phones!

Pe
Review №14

Joshua is the bomb on a saterday so knowledgeable, so helpfull he deserves a raise in wage

Ma
Review №15

The most service for a small fee, and customer service is awesome.

Cy
Review №16

I dont know. Didnt go there.

Jo
Review №17

Fast friendly service

No
Review №18

Good knowledgeable service

Ka
Review №19

.to pay bill

An
Review №20

Great customer service!!!

jo
Review №21

Good service

Ba
Review №22

Staff is rude

An
Review №23

Great

Gl
Review №24

Very friendly

ar
Review №25

Slow

No
Review №26

Friendly

Information
5 Photos
26 Comments
4.3 Rating
  • Address:307 S 14th St, Kingsville, TX 78363, United States
  • Site:https://cricketwireless.com/stores/ll/US/TX/Kingsville/307-S-14th-St
  • Phone:+1 361-221-2119
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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