Decided to stop in to view the latest gadgets including the new iMac. It wasnt very busy and not a lot of store assistants to ask questions so browsing was all I did. The store staff that did acknowledge I was there did greet me with a Welcome to Best Buy so I cant complain. Spent about a half our blowing then went on my way.

This Best Buy has some really good staff. Victor was extremely knowledgeable and went out of his way even though we weren’t going to purchase anything that day. They have a wide selection of TV’s, Cameras, Smart Home Electronics, Appliances, computers, cell phones and many more electronics. The store is also clean.

Awesome customer service!!! I order some batteries online, then found them cheaper at another store. So I asked them if they could price match and they sure did. Jose with the cool tattoos was very attentive and help make the process fast and effortless. Thanks 🙏 . I bought my tv here so I had to come back. Great people thanks again.

Everyone in this store is super knowledgeable and helpful... Bought a open box that would not turn on took it back geek squad came right over to try to help ended up getting a brand new laptop better quality that had just went on sale yesterday. I love best buy if only they sold groceries..

Great employees, very competent help.

I was very pleasantly surprised. They actually had a bunch of items in stock. With Christmas being next month, thats to be expected. I just wish they had stuff on their shelves the other 10 months of the year. I cant count the number of times Ive gone into a best buy, seen empty shelves, gone out to the parking lot and ordered the item I went into the store looking for from Amazon. Very frustrating and a waste of my time.

Waited in line outside for the graphics card drop for 2 days.No problems from management or employees. All were able to use bathrooms freely and they were good about conducting a civilized and fair ticket distribution when things started to go sideways. Good job team!

Well Best buy was competitive, but was not the lowest for brother Ink. Fortunately, that the printer that I had to refill only printed in its a life history 274 pages. So this printer was very young and it was worth the money.

This is my go to store for any electronics,games,and household appliances. The staff pretty much knows me already, Im there all the time... extended warranties are one of the best that you can find. And the staff are amazing

The best tech choice... Good prices!

This review is really not about Best Buy the store inside. I waited outside with about 200 other people to get an xbox series x. This store paid for fences and for security at their expense to keep us safe. 5 people at a time were allowed inside and I was escorted to my car with no problems. Management at this BB deserves credit for handling a situation that had the potential to get out of hand. They were professional and very attentive.

Its a best buy. Dont expect much help when u ask at least at this one they would rather point and say its over there in the middle instead if showing

Couldnt get help at all two associates either couldnt or wouldnt speak English and the gaming area, the aisles were so packed with freight that you couldnt safely shop, my brother is disabled and he couldnt even get it to see what there was on the shelves. But at least gamestop over at the loop was happy to be helpful.

If I could give zero stars I would. The manager there, her name is Desi, should not be in retail. She is rude and definitely has no idea about customer service. When we questioned the cashier, who was also very rude and not friendly, about the price she said she would have to check for an open package. Unstandable, but apparently could not find one and then fixed the mistake and took a picture. The difference was $8 and honestly we would have made the purchase had they not been so rude from the get go. At that point it was just the principle. Desi refused to give me her managers name nor her district managers name. Then very rudely told me I could find the corporate number on the website. What really prompts me to write this review is as I was walking out the door she said Good leave b****. If this is who Best Buy has for managers they definitely need to rethink their hiring. Just an FYI I too am in retail, have been for over 30 years. I would never, and have never, spoken to anyone the way this person spoke to me. Shame on her and shame on Best Buy. They both need to do better.

Sold me the wrong charger after I asked several times to check it it would work with my laptop. They were nice but didn’t have knowledge of their products

We called Best Buy because we have a broken TV and Best Buy said they would take it and recycle it for us. Brought the TV and the manager refused to recycle the TV. We were going to buy another TV but ended up walking out. We have been customers for years and will never be back.

Everyone was nice and curious very importantly They were also very informative

In and out pretty quick. Clean store

Nick was super helpful in getting me in and out with my purchase. I came in knowing what I wanted and he didnt try to upsell me and was not pushy whatsoever. He handled my transaction swiftly and I was in and out!!! Which never happens with big purchases.

Customer Service is excellent here! Very friendly staff. I always order online and had no problem picking up. I tried curbside but it took a little while so decided to go inside and pick it up myself. There were a little busy so I didnt mind. Got my package and out in less than 5 minutes. I suggest you do not do the curbside if you dont like the wait. Go inside and pick it up yourself, it is much faster.

A nice store, a smaller one with less stock then the larger ones that Im used too. Was shopping for a laptop 14 inches or higher, but they had too many smaller ones. Was wanting mid rage price, but just a few of them. Overall, they are great for smaller items, but not so much for large ones.

Ridiculous wait time on the phone to just have our question not answered. We just wanted to ask if they had a certain model on the floor to see it in person. Just decided to drive to store to see. They did not have model on floor but had a smaller model that we were able to look at and see the features. While in store we were not assisted or inquired as to if we needed assistance.

Very good store. All appliances and electronic devices, tvs, etc are easy to find. Good customer service

I feel like when i go to home depot, that the emoloyees see you lost and run away from you. I spent like 30 min waking around trying to find a remote and nobody helps me.

Decent best buy. Nothing special here.

Excellent team service! The guys give a lot of information about the smart TVs and all brands, they help me to carry

Great place to find you electronic needs in one place

Everything electronics! The latest and greatest. The team is very helpful and they know what they taking about.

Helpful staff. I can always find a good deal here in or out of box. I do shop online too, but like keeping brick and mortar stores in business so we all have a place to actually see projects to shop and compare. Best buy is my go to for my computers, TVs, etc. For this reason. I appreciate them and purchase items THERE.

We foind what we needed online went to the store to purchase 2 tv they were very busy and seem to want to do the sale and move . felt very rushed.

Had an amazing experience purchasing a sonic game for my kid I felt the employee catered so much to my child more than I was ... how amazing is that.This location has an amazing appliance dept. The employee Sam went above and beyond super impressed

I like this Best Buy. I bought my washer & dryer here. I went to see what deal they had for the kitchen Appliances but their prices are too high. I wish they will have better prices or deals.

The workers and Geek Squad at this location took very good care of me.

When you locate a knowledgeable Associate at Best Buy then its a great experience; if you dont then its not so much. I guess you just keep on asking questions until the right person turns up. Great selection of gadgets too.

Was a pleasure to go to Best Buy then care about us then try to help me with the computer the staff was organized and give me a good attention

Good except for buying a tv. Too disorganized. Tvs all over the place, not even the reps could tell the prices

Great big spacious store! No agents available to help all customers. They need more employees. Other than that great store!

I was helped by Danni, and the Supervisor sorry didnt catch his name but they were beyond helpful, thank you for taking care of us and being so informative. Excellent customer service is always so appreciated.

One of the better Best Buys in the area. Their computer department has a lot more selection vs. other Best Buys in the area. I recommend this one!

I was have serious connection issues with my newly purchased phone. Christina the dept. Manager in the cell phone area was amazing. She helped me not 1 but 2 days with this phone! She definitely deserves a shout out!

No variety, and very expensive.. better off buying from Amazon

Best buy Credit card its definitely the best option you have to purchase! The 12 months financing option at 0% APR Its a Blessing.Thank you @bestbuy.comI own big screens tvs, IMac, laptops, washer and dryer, refrigerator.... at 0% APR 👍

Nice and clean in side. Had what i wanted. Staff was helpful. In and out quick.

Clean, very well organized. Staff of course not around to help.. I saw many of them chatting and saw me.

Great customer service! The gentleman was very courteous & bought the tv directly into my car.

Its best buy needed a new cable and game controller

Has everything you need when it comes to electronics. Beautiful oled TVs, fridges,stoves, phones etc.

Went to the Best Buy by the Loop and had the sweetest young lady with pretty red curly hair take care of my son and I yesterday...He needed earpods. She was knowledgeable, helpful, answered every question, was funny as hell, she made the visit fun! She is the first person EVER in easily 20 years of shopping at Best Buy to put that much effort into making sure we got the right item for our budget and made our shopping experience so enjoyable. She should be running that place. Most of the staff there just scowl when we ask for help. Wish I could remember her name.... but thank you for your help

All about electronics and tech. I love these places

Best place to get any kind of electronic. In and out in under 10 if you know what youre looking for.

Excellent customer service!Easy to pick up too

Im very happy with Best Buy, I like the way everyone strive to keep a customer happy 😊 thank you everyone for all that you do!!

Really nice staff, and they actually knew what they were talking about! LoL. Maybe its just me, but I find that Im often face-to-face with a store employee hell bent on doing the absolute minimum necessary to stay employed. I was happily surprised to find that at this particular Best Buy the employees were actually... dare I say... Helpful!

Ive never dealt with the Geek Squad before, but I bought a second hand iPad that was locked by the previous owner. I tried going through Apple but they couldnt help me until eight days later and gave me no hints as to how I might be able to it myself. I took a chance on Best Buy support, they made me an appointment the same day. I took it in, the gentleman was pleasant and said Give me about fifteen minutes. He loud the iPad back out and I was on my way. Three days worth of stress from Apple solved in fifteen minutes from the Geek Squad.

Customer service is great.. super friendly. I went to get a laptop and was im and out.

Best buy is always a great place to check out whats new. Many employees sometimes you get a good one that really like to help.

Their Price Match Guarantee sucks. There was a cheaper product at BJs which had a freebie and they couldnt match it saying it was a bundle. Wasnt really a bundle but a bonus cover but still cheaper than theirs.

My favorite place to go for any electronics I need. They always have the latest in car stereos and any wiring adapters you need and employees are always very helpful finding anything you need if you’re doing your own installation. Also they have the best selection of smart tv’s, I was even able to find a very small one 24” that came packed with all the features I wanted, very friendly and helpful staff.

Still the best place to go to touch your electronics before you buy.

Outstanding Customer Service. Was able to assist and identify the needed component for my vehicles radio system. And while not in their stores, employees did the best tracking down the needed parts online for reasonable price and in a timely manner. :)

I always enjoy shopping at Best Buy they have the best products up-to-date there this place are spotless and they have the latest technology and its very enjoyable

Went in to look for a new camera and laptop i needed, Pete was quick to help out and took very good care of me and helped me choose the best camera and laptop for me. I highly recommend talking to Pete if you have any questions.

I found the best price in my HDD purchase

Not enough staff, computer/electronic section a disgusting mess, the few employees I tried asking for help said that was their department & they dont know anything about what I was ask, and said they are already helping someone, instead of offer to get me assistance with someone who could help. Half the monitors were off or broken, dusty & dirty with finger prints, and was a 45 - 60 min wait to stand in line to ask a single question. Needless to say I left without purchasing anything due to the lack of customer service and disappointing. Store conditions 🙁

It was amazing the cockroach soup was amazing and the people there loved sucking my toes definitely go again

Terrible placed an order for next day paid extra for next day delivery still havent gotten my order.

Helpful staff if you get lucky enough to find someone to help you

Came to Florida with a laptop and only part of cord to plug it in. Took 3 employs to solve our problem, but they were friendly, helpful and determined, coming up with two solutions. We were set and happy with our purchase. Worked great.

Gina and woo and the crew go above and beyond normal customer service. Great job guys.

I waited in line for over 20 minutes to simply ask a question. When I told the salesperson I had a quick question and just needed to be pointed in the right direction, he advised that I had to wait in line. I did as I was told. After 20 minutes of him sitting there waiting for another customer to get off the phone and make a decision, he stepped over to me a asked how could he help. When I told him I just needed a USB type C charger, he went straight to where they kept them in less than 30 seconds.

Excellent customer service. Everyone was very kind and patient. Great pricing

Second visit in a week and both times the staff was very helpful! I hadnt been in this store in a long time but will definitely return. Customer service is what I always look for.

Its not Best Buys fault in a way. Brand new iphone 12 under warranty and camera goes bad. Brought it back and told must send in for repair we dont have camera parts here at Best Buy. How long... Answer two weeks NO LOANER nothing not even a flip phone. Here take your sim card we will call you. How I say. Give us some bodies number they say. A Trillion dollar company a 1200 iphone 12 and really. BAD service. You wait mister customer you have no options. Suffer. Bought a phone at Walmart from TracFone. 99 bucks. Came with 500 calls and text. 2gig on web. Actually the Motorola phone is damn good. Cant remember why I am with Apple. Im pretty sure next phone will not be an Apple. Extra warranty did nothing for me.

In and out in no time. One of the few best buys in the area that always seems to stock what I want.

Great selection of quality products. Easy to assemble

Great service, would give them 5 stars but they were sold out of many items.

I was relieved that they had the product I was seeking. Those working in the computer section were super helpful - especially Nicole

Desperately needs more employees. Person I spoke to was about as knowledgeable as a tangerine!

Black Friday deals already available!Great TV, computer, tech, appliance and other deep discounts ahead of Thanksgiving!Store is well supplied with merchandise and human help. If you still go to a store to shop, this is the place!Really surprised and pleased at being able to shop and compare items without the pressure of items selling out and the stores being crowded. Thank you for making my shopping experience great again!

Good tech and media choices. Looking for an agent is quite hard.

The guys here where super knowledgeable, all the staff was great. Sad they didn’t have the product I was looking for.

Every time I deal with Best Buy the same thing happens, somehow I get a representative that doesn’t know their job, lazy added or just doesn’t feel like giving their best. I gave this company another chance and again it happened today. I had done 2 returns at their department that affected the device I was buying. Since I knew it would be quick like before I went in to the department at the checkout station. This time the guy told me go to customer service. So let me get this straight you do it a certain way for the last six times I’ve been to your store but then you change it all around? So get it together!

Always have what I need. Well laid out. Store Associates was very helpful in helping me.

The woman was very helpful setting up my auto installation appointment to make sure it was all set up and paid for ahead of time

This location was terrible. I understand staff shortages are everywhere but you should allocate them in proper areas of the store. The check out line took forever. I picked up one of my orders and was going to buy something else in-store but it took so long that I left.

Had a very good experience. I needed a new printer and found one. A representative rang me up and carried it out for me, I highly recommend.

Always upbeat and friendly stuff and this Best Buy is always neat and clean. Never had a problem with any tech not working or turning off while on display.

Great customer service. Awesome deals in electronics and technology.

The wait outside was hot for my sons computer part. But he was happy. 😁

Danelys Williamson was outstanding! 10/10 customer service

I purchased a Car Radio and was promised to have it installed 2 weeks after the purchase.After I gave the technician the Radio and my truck to have it installed 3 hours later I was told they didn’t have the harness in the package I purchased. They told me they carried the harness in the store and I could purchase it for an additional $15 I agreed. 3 hours later I received another call they ask me to pick up the Vehicle because they needed another harness that they did not carry in the store. But in 2 weeks they would be able to get it in the store and I could bring the vehicle back. I disagreed and asked the tech to reinstall my old radio and I will come in to pickup my truck. I asked to speak to a manager after 3 days or more Mary called me back and did absolutely nothing to fix the problem and showed zero concerned about what had already happened.

Ordered online, was shipped to store free and arrived earlier than expected. Upon my arrival at the store I waited 6 minutes and the item was delivered to my trunk. It was a great experience! I will shop at Best Buy in the future.

This best buy store is one of the best one I been to. The sales associates was very helpful. I paid for a new trucker gps with the insurance. I also brought a new samsung phone. The sales team was very knowledgeable with the product and the geek squad insurance.

Would have been nice to have actual Best Buy employees to help me. Only workers around were Cell phone company, Apple specialist, Geek Squad. How about actual Best Buy employees to help with questions and finding what I need! A bit frustrating!

A HUGE thank you to Gerardo ... he greeted me immediately and walked me through my entire purchase. He was patient, professional and incredibly kind. Thanks so much! Excellent customer service.

One of the worse Best Buy locations Ive been in. The customer service is just horrible and unorganized. The staff after overwhelmed and incapable of dealing with customers. Some members of staff would mutter disrespectful comments after they finish speaking with customers.

Just picked up a laptop and these people are amazing and helpful 100 percent change in the quality of service great job management

Took me a while to find help, but still found what I was looking for. A lot of staff members looking “too busy” to help customers at this location. Employees looking at their phones when a customer is standing next to them looking for help. I think an awareness seminar would go a long way to help them brush up on customer service. Still gets 3 stars because it’s Best Buy and they have almost everything you need here.

Great service and helpful staff. The TV sales guy was very kind but a bit pushy. Overall, great store.

Very busy place but all appeared organized. No temperature checks. Social distance placards on floor but hard to keep the general public to follow it and keep them from breathing down your neck. Some representatives come right up to you offering assistance while others just walk by. All in all this is a good place.