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GameStop
4376 W Vine St, Kissimmee, FL 34746, United States
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GameStop
Comments
Fr
Review №1

Really clean Really comfortable and the staff really nice and well educated on the topics I personally asked i got a membership there and special shout out to Anthony he was the sales associate that took care of me when I went to go pick up cyberpunk on release day

ch
Review №2

The customer servive is exellent, i was helped by tye manager anthony and he is amazing . very polite and helpfull. this store relly has a great manager and staff

El
Review №3

Store wasnt crowded. Staff was helpful.

Mi
Review №4

Unfortunately all new consoles were claimed.

Zo
Review №5

The person who is here is arrogantly serving people, he does not let you express what games you want or what you really want and he does not even have any kindness with customers, this employee is disgusting

Pa
Review №6

I go there for buy somenthing for my ps4 and i take the controller box empty because in the moment Payment the guy sayd ! WE DONT HAVE IN THE STORE YOU PAY 10$ for delivery and in 2 days Is in you home so why they show to the comstumers the box if in the store dont have please stock the ps4 controller today lost Just one comstumer tomorrow mybe 20 ok thinks

AR
Review №7

The best place for me to get my games and Pokémon cards.

St
Review №8

The staff Salvatore and Pedro were awesome! But the carpet smells worse than a bucket full of rotting fish! Moldy and wet and gross. Please change the carpet for the health of the employees and the shoppers. I wonder if I can get someone to inspect and fail this building. Maybe corporate will listen then.

Pa
Review №9

Great deals on refurbished controllers and accessories. Good selection of games and consolesKnowledgeable and friendly staff able to give you pro and cons to decisions without trying to force a sale

Br
Review №10

Good selection of games and collectors items. Well organized but small, and customers sometimes crowd walkways when the store gets busy because there isnt enough space to look at things. With this in mind, they could have picked a better time to break out the ladder for restock and adjusting displays when I was there. However they still managed to attend to all customers politely and efficiently which I appreciated.

Ta
Review №11

Nice place. Friendly people

Da
Review №12

Great staff very friendly. Talked about GoT showed us the new Pops that were going to come out, mindful to be sure anyone around was caught up on the show. Grand selection of new games, a few semi-old consoles available. Good times.

Re
Review №13

This use to be my home store until I moved years ago but from time to time I find myself coming here picking up something my home store didnt have. I have never had a bad experience here but today I left out the store with a smile on my face and its all because of Caitlyn....the fact that I found the charger I was getting cheaper because I thought i had to buy it new but they had it used helped a little too. Very friendly and helpful which is why I will never hesitate to come here

GA
Review №14

The best game store since I was born

Ty
Review №15

The employees were very helpful and polite. The employee that assisted me was very knowledgeable about the used controllers I was looking at.

Su
Review №16

Ive always enjoyed my experiences shopping at this GameStop location. The staff have always been more than helpful with my sons and my needs. Be it a question about consoles, games or any other relevant gaming question, theyve gone out of their way to make us happy. Plus, if certain employs, in which Ive had the pleasure of speaking with, didnt know an answer to my question, they have gone out of their way to find it out for me. This location is, by far, my favorite of the entire franchise.

Ga
Review №17

Caitlyn was very patient and kind. She handled my trade in very professionally and I will be shopping area again

Yd
Review №18

Love this place. Great customer service and products.

Ba
Review №19

Even though I came in 10 minutes before close time, thebstaff was welcoming and assist me with any questions I had.

No
Review №20

Very nice customer service. Satisfied with what I left with. And the prices werent that bad.

Ch
Review №21

They offer $3 for a game you spent $60 for the day before

TS
Review №22

Alright, staff know their stuff and decent stock, however steam is the new physical store so yeah, probs wont last long and i remember seeing some having 0 customers.

Di
Review №23

Awesome games especially when you doing trade-ins

AC
Review №24

Great staff. A lot of games and good offers. Stop for your games needs

Br
Review №25

Great selection and friendly informative staff

Bx
Review №26

Just left there...waited on line...to buy one item...got stuck online forever...finally just left item. One employee working behind counter..the other two female employees just chatting...no help. No wonder a lot of people hate this location.

St
Review №27

Great employees. Very helpful. We were in town for a short time and needed a charger for a DS and they had it.

Lu
Review №28

Staff is great and the manager David was very helpful. Went to buy a console for my son he was very polite and helpful all the time,well reccomended this store.

La
Review №29

Always great there, smells good.

Ed
Review №30

Very nice people, good place for all related video games and acessories.

Be
Review №31

Ive always had a great experience shopping here until today. Cashier Gretchen made my day miserable today. Incompetent, no knowledge about what she was doing, not polite, doesnt give the customer the attention and service deserved. Gave me the wrong product 3 times and had to go back to the store 3 times. Very dissapointed.

Da
Review №32

Great customer service and very friendly!

Da
Review №33

Return controller and didnt get back what i paid for them and i only had them for 45 mins they didnt work.

tr
Review №34

Hit or miss with the staff... one shift was nice and helpful, the other not so much

Qu
Review №35

Always is clean, smells good definitely beats other gamestops

Ge
Review №36

Small gets packed quick

Yv
Review №37

Love this location awesome friendly customer service

Ax
Review №38

Best GameStop Ive been too. Has a knowledgeable and friendly staff and is the GameStop I go to 98% of the time.

tr
Review №39

Good place to go for preowned games and gaming accessories.

An
Review №40

GOOD MORNING GAME HEADS! Shout out to Gretchen for being f.... AMAZING!!! I was having a problem finding the limited blue gears bundle in my area (NYC) and was about to give up. I decided to try a GameStop in what I thought was the closest to my friends home.... 35 min out (whoops!) long story short... this amazing saleswoman with patience, product knowledge helped me get exactly what I wanted in less than 12 hours. You rock! Thank you so much. Next time Im down in Fl, Kissimmee lunch is on me. That store is lucky to have you. Keep doing what your your doing, if you can provide excellent customer service, to a customer over the phone a couple hundred miles away than never mind what those other Mofos say, you made my little son a happy boy. Thanx again. Thank you Victor.. though you were not as pleasant nor accommodating to the customer in the store as your colleague Gretchen was to me over the phone. We (The paying customers) can only hope that being around someone like her will eventually rub off. Working in a game store does not mean you get to play rude.From The Bronx.

Gi
Review №41

Always Kool...

Ia
Review №42

Really helpful friendly staff

Ma
Review №43

Horrible!! To make a long story short I preordered a PoP paid it in full..waited months for it to arrive after countless calls to the store and rude employees and a run around I finally spoke to a manger who told me he will note my account to compensate for the bad experience..when i arrived to pick it up and asked for the chase he told me they never recieved one..it was hiding behind the register I have pictures to plove..he lied straight to my face..and tried to compensate with 10% discount.

Ja
Review №44

If u wanna buy games, consoles this is the place for you

Me
Review №45

This GameStop Is NOT a Prestige, Its A Regular Gamestop

k
Review №46

Great service, Brad was very helpful and knowledgable.

jo
Review №47

Never a bad experience always welcoming

Ri
Review №48

Just a normal gamestop..nothing exceptional.

Sa
Review №49

Perfect prices for games and accessories

Mi
Review №50

Always a pleasure to come here

Sa
Review №51

Got information on all game system updates. Checked supplies and had great time

La
Review №52

Always have the game I want

Iv
Review №53

Very good customer service.

Ja
Review №54

Just needed some help with my xbox power cable. No help at all.

Al
Review №55

Helpful. Store is a bit small. Good experience.

Ma
Review №56

Pleasant place to feed my addiction

ph
Review №57

My kids love this place

Er
Review №58

Called and staff hung up on me in the middle of are call. Super rude

as
Review №59

Lots of games and good service

To
Review №60

Great customer service..

Mc
Review №61

It was good

ug
Review №62

Great staff, quick visit

St
Review №63

Worst store ever. Ripped me off and couldnt take a game i was trading in that they had on their shelf. Staff helped other people that were in line after me

Pa
Review №64

Knowledgeable and helpful staff

Ch
Review №65

Good place to buy

Be
Review №66

They are very helpful

De
Review №67

Great customer service

Ma
Review №68

Mm xoxo

ne
Review №69

Very good

Al
Review №70

Good knowledgeable gamers

An
Review №71

Cool

Je
Review №72

Great team

Lo
Review №73

Great service

Mr
Review №74

Ok

De
Review №75

It was great

As
Review №76

Awesome people

Am
Review №77

Good

Ve
Review №78

Great deals

Pe
Review №79

Low stock

Ca
Review №80

Okay I like it

Xa
Review №81

Great service

Lo
Review №82

Bring back David

Fa
Review №83

Outstand

ma
Review №84

Good

Br
Review №85

Find everything

Mi
Review №86

Great staff!!!!

Fr
Review №87

HorribleHorrible

ti
Review №88

The parking lot is a bit weird but they have plenty of consoles and accessories. The employees are super nice and they know the product.

bi
Review №89

Very good I recommend it, it has everything for both PC and consoles.

Le
Review №90

Just an attendant who did not know exactly what he was doing.

th
Review №91

It is good to buy game for children I recommend it

Sa
Review №92

I bought a cable for an Xbox 360 and when I arrived in my country, the cable was of poor quality. However the treatment of all employees is always super friendly.

Va
Review №93

Incredible you pay 17 $ for a video game and you go a week to change it because the blessed game is only used with the internet and it should not be like that you will see how much they give you because I do not have a receipt and they give me 1 $ thieves sell it to me at $ 17 and they want to charge me for the same at $ 1 and then sell it again at $ 17, horrible how they steal peoples money ...

St
Review №94

Good attention and good variety

Ar
Review №95

Crazy. You will find everything for gamers

Al
Review №96

Very well stocked

La
Review №97

Lots of cool stuff

Jo
Review №98

Excellent service

Da
Review №99

The treatment by the staff is disgusting, I had a bad sale, very bad information about the products.

Br
Review №100

Very cheap used games

Information
34 Photos
100 Comments
4.2 Rating
  • Address:4376 W Vine St, Kissimmee, FL 34746, United States
  • Site:https://gamestop.com/store/us/fl/kissimmee/3665/kissimmee-commons-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 407-390-0156
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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