This was my first storage experience and I had a very positive experience with Candice. She’s the best and she knows how to take care of her customers. Every day she made my day. I would recommend this Storage they are the best of the best!!!
Ashley and Candace are great! Ashley is always so helpful and considerate to my family needs and during this hard time it nice to have people to be kind to you! And Candace there no words to express her warmth!Thank you for employing humans that show their heart aswell as do their jobs! Like I told my daughter, theirs still good people out in world and 2 work for morning Starr storage 👍🏼Sincerely,Jessie and Nancy
A+++ customer service! Candice was amazing in helping us get ready for our upcoming move. She made the process seemless and helped in every way she could! The facility is sparkling clean with all the amenities and security you could ask for in a storage facility! I looked at every place in the area and this truly is top notch with both its people and facility! Thank you so much for easing my mind you all rock! #keepbabyyodaatmorningstar
Ashley was the best handsdown! She was really helpfull and gave me all the details on point! Took her time to explain everything to me. There were no surprises. Really glad I chose this location for my storage services. Also really happy I left my car in the parking lot because I had left for a vacation for about 18 days and they took care of it for me! Again thank you Ashley! You should get a 10 star review!
Great first impression! No pushy upsales. Straight and to the point. Very easy rental and reasonably priced compare to other places. Candice is very personable, made the experience easy.
CANDICE (and ASHLEY, her assistant) are the BEST in the storage business. We have had many storage units over many years and with several different companies. By far they are quite superior to any of the managers and assistant managers that we have dealt with. They are truly amazing!Professional & personable...we cant say enough good things about these truly AWESOME young ladies!!Highly recommended 👌 Youll be super happy storing your your things here!
NADIA was absolutely awesome. She worked with us to get us the best storage units, was very knowledgeable about all aspects of her Kissoimmee, FL facility and offered many helpful suggestions. She made sure our 40ft container was placed in a very convenient spot when delivered for unloading and even showed up 1/2 hour early for her shift to make sure everything was going smoothly (as we had started unloading an hour earlier than when her shift started!) Due to extreme competency and knowledge as well as her outgoing friendly yet PROFESSIONAL attitude, she has created a loyal client. We applaud Morningstar Storage for its clean, modern facility, reasonable pricing and NADIA!
Very Professional, fast and knowledgeable about the business and the whole process was flawless. Excellent customer service. Thank you 😊Im a very satisfied customer and will definitely recommend you guys to all my friends abd family
Nadia was fantastic. Very friendly, helpful and competent. She clarified all my concerns.Great job and thank you for your assistance.
I had the pleasure of renting a unit for my business, Myas Wheelstaurant LLC. As a former storage manager for many years, I can honestly said this is by far the cleanest storage facility I have ever seen. They designed the place with the customers in mind. The manager, Candace and agent, Ashley were a joy to interact with. They are superstars and THEY ARE morning star storage. It wouldnt be the same without those two. I want to say especial thanks to Candace for her warmth and patience. I will be there for a long time. See you around ladies! Mya
Love this location and the new office staff. I have two units and never had any issues with any of them or the facilities. Nadia has been very helpful and has great customer service, its always a pleasant experience when speaking with her, great job guys (or ladies I shall say) 😁😊👍👌
Morningstar Storage is fantastic! Its like checking into a posh hotel rather than a depressing storage facility. Fresh flowers and cool furniture in the lobby and Nadia was so friendly and quick and helpful! I love how they are encouraging to home businesses who just need that little extra space to keep it going and a safe place to meet customers if selling something online (which can be scary.) It was also refreshing since moving is stressful and sometimes a storage place means giving up and admitting you just dont have room for it all! So, it was delightful to feel like it was a happy moving on period rather than depressing. Thank you Morningstar!!!!
The best prices and specials. The best building and facilities. The best service. Super nice!
Ashly was awesome even though she was super busy she took great care of me.Even took care of me after they where closed. I hope this company appreciate employees like this thank you for awesome service.
Incredible customer service! Extremely clean and well maintained! More value compared to competitors.
One of the employees, Ashley, went above and beyond to ensure that I can store my stuff away and feel great afterwards. I’ll use this company more if all of their employees are like Ashley
Excellent and efficient. This is one of the best customer service experiences I’ve had, Candice is a gem!!!Will definitely be using this facility for all of my storage and moving needs as well as recommending it to friends. This location is perfect and centrally located, the facility is clean and amenities are top notch.Don’t go anywhere else!!!
Very friendly and efficient staff,clean 24 hours access facility - very satisfied customer!
Amazing service, from reservation to actually getting the unit. Ashley and her supervisor were helpful and friendly. The storage rooms themselves are nice. Secure and indoors with a large enough elevator with carts you can use.
Great experience- convenient and affordable! The girl at the front desk, I cant remember her name but she has red hair, was incredibly friendly, helpful and professional.
Ashley in the office is amazing!! Great process start to finish!
My husband and I came to morning star storage and from beginning to end Ashley Ortega was everything we could wish for when it come to customer service. This young lady explained it all she left no stone unturned and for we are greatful. Ashley was personable friendly professional and such a sweet young lady and her smile and laugh was infectious. Thank you ashley for all of your help you are a doll and on point thank you so much much honey. If anyone needs a storage place go there its clean and beautiful you wont be disappointed and ask for ashley....
Best storage place in town! Units have AC and you get a free truck! Ashley was great helped us get the stress out of moving!! Highly recommended
Great Prices and Service
Great experience so far! Signed right up as soon as seeing the cleanliness and accessibility of the facility. Very well represented by professional and friendly people. Like a breath of fresh customer service air. Thank you!
Nice clean place with AC, only issue is people not knowing how to share the parking lot.
Candice was extraordinary!! And Ashley was super knowledgeable!! They made moving super easy for me. They make a great team!
Ashley was super nice and helpful!!! If you ever need any help please see her!!!! 🙂🙂
The temperatures are often higher than advertised, theres spiders and roaches all over even though they advertise pest control and the prices are atrocious. Expect to pay more than they quote you!
Candice and Nadia where very helpful and attentive to my storage needs. Great & clean place.
Super nice a polite Girl! Good attention.
I can truly appreciate the care and professionalism at this location. The manager Daniel is an amazing person to work with he does what he can to make you feel part of the family and get you the best price he can. Hes very kind and professional. Aileen is the most beautiful person you can meet when Daniel is not in making sure to take care of every step of the way. Shes a great communicator and is ready to step in when you need her. I truly appreciate them both. The storage facility is always clean and organized.
Excellent service from Candice. She makes everything easy for my business
Ashley is Amazing!!!! Loved her service and how polite and respectful she was, and how she answered to all my concerns and questions! Definitely 100% in costumer service!!!! Thank you Ashley!!!!
Clean and neat place. Good service
Aileen was of great help! She took the time to help and select the right storage to save money. She also disclosed all prices and fees! It was my first time renting a storage and she made it very easy and comfortable to keep! Thank you Aileen you were great!
The attention was awesome. Was greeted by a lovely young lady. Who did everything she could to accommodate me with what I needed for my needs. Along with giving me other ideas of how I can use the unit.The property was well maintained and functional I like the security and safety features.
Very clean facility. They provided me with everything I needed to make the move and smooth as possible. I recommend this facility to anyone looking in the area.
Amazing service, the property manager Raysa was so so helpful and friendly, she show us everything so easy and quickly, we are so grateful with her!
Excellent services, very polite personal.
Looking for a unit in this area and was not happy till I walked into Morningstar by The Loop. Aileen I believe was her name was very knowledgeable and efficient making me fully understand terms and found the best unit I could actually save money with. Amazing experience, thank you Morningstar and Aileen.
I have my concerns about Storage place they have not been honest with me in the past. I found myself on Wednesday September 9, 2020 speaking with Aileen a honest and upfront women. She express herself as a professional woman that knows what she is talking about, very knowledgeable and SHE helped me with all my questions about storage and payments that will help me to avoid harmful breaches of trust, I did not see no fine prints. I did not at this time apply for a Storage Unit, But I know where to go when the time is rite. Thank you Aileen so much you are very trustworthy, honest, and with knowledge of what your job description is. I wish there where more Aileens in this World that we are living in. I could only give you 5 STARS but in my book you Aileen have 10 Stars. Thank you it is very refreshing to find a gen like you. @ Zibah Reyes
Thank you so much Aileen for an excellent service.
Wow thank you Aileen Santiago for helping me fix the issue the previous manager caused. I appreciate your attentiveness and even staying after work hours to help me out . Thank you again
My experience with Morningstar Storage has been Great!!! I highly recommend this facility or Storage Company. Mr. Medina and Aileen have been very helpful in assisting me.
Very happy we decided to use Morningstar Storage! Akira was so helpful and friendly with setting us up. Everything felt very secure, clean and easy to use. Super happy that we are able to send parcels to our unit. This is such an amazing perk of using Morningstar!
Candice was great. A great help
Thank you Daniel for Superior service and great knowledge of the area. This is the best team and any storage facility out there. Very clean and organized. Much love and respect Walt
Aileen and Akira were great to work with. They made the moving experience super easy. It’s never a dull moment with them. I recommend this place to anyone.
I have to say that Daniel was amazing and assisted me with a very rough situation that I was put in. He was compassionate and understanding of my situation and I couldn’t be more grateful for his help. Going far and beyond for me and my personal items that I treasure with all I have was heart touching and I will forever be appreciative . Not many people put themselves in other people’s shoes. His employee Nina is also a great asset to the company she is polite always willing to assist me with questions or concerns.Dan you know the true meaning of EXCELLENT CUSTOMER SERVICE
Multiple times I have experienced the elevator on my side of the building not working. To make matters worst in this situation is that they do not post signs to let you know. In fact I had an altercation with the one of the female workers there who passed me twice in the lobby in front of the elevator (that didn’t work and no sign to warn you) so she passes me twice, seeing me struggle and even broke a few things as I go to press the button to call the elevator and it doesn’t work. I asked her afterwards when I had to use the restroom which they don’t allow u to use the restroom because of covid, another issue!! I told her, hey your elevator doesn’t work... she said yah i know. I said, OH really then you just passed me twice in front of the elevator struggling with my stuff and you didn’t bother to let me know it didn’t work? She said that’s not her problem and that how could she know where I was going! Um, I’m clearly trying to get to the elevator, she just gave me attitude and walked off saying sorry. So imagine the aggravation of just moving in general, after you get a cart, load up your stuff, struggle to get your stuff to the elevator and then it doesn’t work! Then you have to push your cart load down the damn sidewalk to the other side of the building and start over again and then push your stuff through their maze of units to get to your side. It’s ridiculous!!!
Excellent Management and the storage facilities were very clean and well maintained. The Manager, Daniel, was very helpful at all times and made the process of moving much less stressful. Would definitely recommend this facility!
This facility is the best around! Very clean and organized. Daniel, the store manager is very professional and helped make my move-in go smoothly. I would definitely recommend Morningstar Storage!
Aileen delivery amazing service. Thank you for your help while at this storage facility
I highly recommend this storage facility!The Good-The staff is amazing! Everyone I have spoken to has been extremely kind and helpful. They gave me a tour of their brand new facility and allowed me to look at different units until I found one that was the size I needed and in a location I liked. Daniel and Alberta were great!-The first 2 months are free!! (Besides a one time $25 initiation fee, a monthly $9 insurance, and a prorated amount for the current month.)-The facility is really nice! There are 3 floors and 2 elevators. They also have giant complimentary carts for you to use. The hallways are very spacious and clean.-They also give you a moving truck to use for FREE! I think you are allowed to use it 1 time for up to 4 hours.THE BADNone.TIPS-If you want to use the moving truck, make a reservation in advance, otherwise it might not be available.
The staff at Morningstar storage are wonderful to work with. They have so many extras that most other storage facilities do not offer. The carts are a great help, free 4 hour truck rental when you move in is a plus, free reusable tote bags, the units are clean and there are always music playing. They also offer complimentary water and other beverages.
Morningstar Storage is easy, fast and responsiveMy wife and I needed a space to store all our furniture, beds and other things, while we finished the process to buy a house. I visited Morningstar store at Osceola Parkway, and immediately found a space with great prices and great offer (free truck rental for 4 hours and 2 months of free rent). The reservation took less than 15 minutes and the manager of the storage unit (Daniel Medina) showed us all the available sizes. We are very grateful and relieved to be able to make these arrangements so easily.The customer service representative (Alberta Robinson) was very helpful in helping us meet our needs. She treated us very respectfully and was very helpful and efficient.
Thank you Daniel Medina for your assisting us in choosing our storage
A very nice experience with the fare expertise of employees and good information on all prices and storage needs. also while you sit and do your paper work you are offer free coffee and and also bottle water. also you also get a free truck to help you move in great job to all staff and owners and the people behind the such a great help thanks aqain Morningstar storage.
There what they say and do.And service was excellent.here by Osceola Pkwy and John young,kissimmee..clean units plus there prices are excellent..
At a time when it seemed impossible, the MorningStars shines brightly for me.Rarely these days when you find a business that the owner is not just in it for the money. More than 6 missions are being supported through Morningstar Storage. GOD be praised!💝💝💝
Not a upfront prices kind of place.Lots of fees and especial lock need and forced to be purchased.Definitely abuse of people in need of storage.Take your time search for other place.
Great customer service. They even provide you with the use of a truck. I hadn’t heard of another storage company do that. Jamie was very helpful and attentive. Highly recommended.
My husband and I rented a storage unit from Morningstar to receive and store packages for a house we were building in the Orlando area. We live in PA so the fact that Morningstar would receive our packages and deliver them to our unit was extremely appealing.From beginning to end, Daniel and his staff delivered top-notch customer service. I interacted with them through e-mail, by phone, and in person and every time they were friendly, knowledgeable, and helpful. We had two bedrooms worth of furniture delivered to Morningstar. When we arrived at our unit for the very first time every box was neatly stacked waiting for us. They even identified and set aside the boxes that were slightly damaged during the shipping process so we could inspect them to see if the items were damaged themselves. We were amazed at how clean the facility was and loved the fact that there was a moving truck for our use if needed.We would absolutely use Morningstar again for our storage needs and would highly recommend to family and friends.Amy and Steve Smith
I was very impressed by the professionalism of the office staff. They were courteous, congenial and very eager to accommodate my needs.The facility was impeccably clean & the space met my needs, as well as, the price. This storage building is in an most convenient location for me.I couldnt have asked for better service. I I would definitely recommend Morning Star Storage in Kissimmee to everyone. I rate this facility as a 5!!
Very clean, love the 24 hour access. Met the manager who is very friendly and informative. Recently got a 5X5 unit on the second floor, at first I thought it would be a hassle to carry stuff up, but there’s everything all the way from carts to elevators to help with my move. Also the free moving truck comes in handy!
This facility is very nice and clean! The General Manager - Dan is very kind and helpful! Great deals and space. Definitely worth the price!
They have a friendly staff, clean facilities, and fair pricing. Theres even a bit of interior design going on, which is rare for self-storage facilities. The reason I give them 4 stars instead of 5 is the setup process was unnecessarily long thanks to a slow laptop that the nice lady had no alternative but to do my paperwork on. Even she was clearly frustrated by it, though she was very apologetic. Apparently, the laptop has been running very slow for some time and no one has taken action to replace it. And I feel they should respect their new customers time enough to invest in a new laptop for the friendly staff to use! It wouldnt take the picture of my ID when she needed. We had to wait and wait for it to start working again. It lagged so much that it even took her near 30 minutes just to fill out my basic contact details and I was in a very big hurry that day trying to coordinate with the moving company!
Excellent move in special! The game changer is the use of their moving truck for free. They allow you to use the truck in 4 hour blocks (based on availability). Also you have free use of dolleys. Please be sure to fill up the truck (always on full) before dropping off (must provide receipt of gas fill up). Storage unit is climate controlled and the staff is very friendly and accommodating. I would recommend!
Best radio station
The staff was really helpful.. very clean well-organized place. An absolute pleasure to deal with.
Air conditioned and very clean
One of the best experiences I have had at any storage place and even in most businesses. I was helped by Mr Daniel Medina who was very knowledgeable and able to answer all my questions on the spot as well as give great recommendations and pricing compared to other storage companies. Morning Star storage even lets you use a truck free of charge to move your stuff. Grade A service and customer service that is rare nowadays.
Nina was very friendly, polite and helpful. She explained everything very well about the facility. This is a asset, knows job great attitude.
Exelent customer service Daniel is super, very happy
Competitive prices, 24 hour access, and clean facilities.
The moment I walk in the service was up and beyond. Jamie was very helpful and informative. She helped find the right storage for our needs. We love the size and accessibility they have. Thanks Jamie.
Daniel helped us to settled in and really seemed to care that we had a quality experience with MorningStar Storage. When the thunderous rain began just as our team completed unpacking the truck, Dan invited all 5 of us to gather in the office and enjoy a hot cup of delicious coffee. The storage facility is immaculate and has a state of the art security surveillance system. I have great confidence that my belongs are safe and secure here!
Great experience, easy process and lovely staff. Would recommend any time! Thank you morning star. :)
I honestly enjoyed this experience. Danny and Nina are very sweet and professional. If I should ever need storage. I know exactly where to go!
Such a convenient location and a great and helpful staff. The owners are so considerate and their storage policy is definitely worth it.
I met both Alberta Robinson and Daniel Medina while reserving a storage unit. They were both helpful and kind. The facilities are clean and secure. I recommend renting a storage unit at Morningstar.
The manager was very polite, straightforward and knowledgeable on the items they sell. Thank you very much, God may bless you.
Very clean facility. You get to use their truck for free. Two months free rent. Very nice staff members 🙏
Excellent customer service, clean facilities, competitive prices, great experience.
A very clean place, with enough security and a first class attention, very happy with the service.
Easy process and the employees here were very helpful. Would definitely recommend this place.
I would recommend anyone to Morningstar storage. Very clean and the receipt ESA was very kind and helpful
Well I want to start by saying Thank you!!! to the great people at this location 1st and foremost Dan The Man Medina is absolutely what you call A1 in Class, if theres a way to go about things dan has either mastered it or hes just that phenomenal, good hearted and that isnt something you see in the world we live in as much and as impactful as what dan does and what seems like will continually do because the effort doesnt go unnoticed. Word dont express what dan has done for me families and other people Im aware of hes one of kind..Or hes just out here doing gods work. Its greatly and beyond appreciated how youve chosen to do the things you do and how you handle all your affairs. Let me not forget to mention Nina shes really a prime example of what you need on your team when people like Dan are out doing tremendous things for others and to sacrifice as well as what he does when Nina is there holding the fort down. Its great to see people like this taking this kind of pride and taking care of there customers. It makes me always appreciate the good people out there just wanting to go above and beyond because it builds more than just repeat business it builds relationship. I really appreciate you guys and to recommend people here is a no brainer how can you lose.2months freeMove in or out free truck!!!!The cleanliness of the building a also A1Sidenote: if you do rent here please clean up after yourself theres no reason you should treat This place like trash just because you might have trash.Thanks again you guys are APPRECIATED!!!
Great place to store your stuff and Mr Medina was helpful and accommodating. Clean and nice.
New facilites with climate control. Excellent customer service. Highly recommended.
Very nice. Very helpful. Glad that Daniel the Property Manager is there on site. Move in there September 29th.
Great Staff and Facility! Osceola Arts is very grateful for the space at Morningstar Storage.
Love the service and great deal very clean and safe
Excellent attention from Miss Jamie who attended us on Sunday 04/14/19.
Great, attentive, wonderful and knowledgeable staff that is always helpful and smiling.
Everyone I have spoke to was super helpful and I love that were getting 2 months free on our storage unit. Cant beat it!
Prompt service and excellent help. I was in and out!
THE FIRST THING I CAN SAY IS UR STUFFF IS DEF SAFE IN THIS PLACE!..DANNY AND KARINA DEF DO THEIR JOB OF MAKIN SURE NOBODY AND I MEAN NOBODY BUT U HAS ACCESS TO UR PROPERTY....WHICH IS A GREAT THING WHEN UR THE STORAGE OWNER...BUT NOT SO GREAT WHEN ITS NOT UNDER UR NAME...LOL..I RATE THEM A 5 BECAUSE THEY DEF DO THEIR JOB WHETHER U LIKE THE RESULTS OR NOT...THEIR JOB IS DONE....THEY HAVE PATIENCE AND STAY PROFESSIONAL AT ALL TIMES....MY XPERIENCE WIT THEM TAUGHT ME A LESSON....KEEP STUFF UNDER UR NAME... BUT ALSO COMMUNICATION GETS U A LONG WAY....SO I DEF RECOMMEND MORNING STAR STORAGE...IF U WANT TO SLEEP AT NITE KNOWIN UR PROPERTY IS IN GOOD HANDS....THIS IS THE DEF THE PLACE!...THANK U DANNY AND KARINA!..