The manager Raiza was super helpful she was very professional and courteous. I would definitely will be coming back if I need storage. Thank you
WOW! The Staff at Front Desk are very Nice and Understanding, Especially Mrs. Raiza,She was very Helpful on find the best Choice for me! I Really Recommend this place, If you do go there, Make Sure you ask Mrs.Raiza!! She’s the BEST...Thank you Sweetie for help us❤️
This place is always clean,supervisor is attentive and amazing…100% recommended
Very clean inside and out terrific sales and service
I have been renting here for almost 2 years all the staff is very kind convenient and they work with you in every way. Prices are very reasonable.
Staff at front desk (Mrs.Raiza) was very helpful with getting us a storage unit and was also very patient working with us to find exactly the truck size needed as well.
Manager Raiza always reliable and knowledgeable about her job
Staff is friendly and helpful with everything you’ll need to know about the storage I would recommend anyone
Best service,great location and staff is awesome 😎😎😎
Excellent service, manager is very helpful, friendly and attentive. Storages are clean and parking area too. I had an A/C unit and it met my expectations to the fullest.
Excellent services. Raiza is the best manager. She help me with everything.
Great experience thank you so much .
Got no complaints other than how easy it is to cause the rent of a storage unit to go up.
I had rented a climate control unit from them for the past 5 1/2 years.I finally had an opportunity to clear out the unit (I live on the west coast) and came back to find that they allowed someone to store kerosene inside the building. It wasnt like it couldnt be missed. It hits you like a brick as soon as you open the door. As a result, just about everything in my unit had to be tossed out (Mattress set, exercise bike, clothing, bedding, etc...).When informed, the people working here were indifferent at best.I would not recommend. Go somewhere where the management actually pays attention to what is going on inside the gates of their property.
Friendly staff. Clean and safe units. Easy codes to get in and out. Highly recommend.
Today I came to Personal mini storage with my mom to see if we can get a big unit. I was taking care of by the sweetest guy at the office. I think his name is JR. He was kind and very professional. He attended my mother like if he knew her for years and she was all smiles. My mom is up there in age and she stated that it has been a long time that someone makes her feel special and welcomed. I have to say Jr showed us the units and we picked out the best one for us. Jr you are awesome. Thanks again for all your help. I hope you get promoted or something like that.
I came in inquiring about a Uhaul truck. JR assisted me very promptly. While he was assisting me, I was reserving the truck at the same time. JR was very friendly, informative and help. He has great customer service and I wasn’t in the office waiting all day. His service was very fast. I recommend coming to Dyer Personal Mini Storage to pick up a truck or reserving a storage unit.
We had a great experience with JR at the storage office. The unit was clean and climate is nicely controlled. JR gave us a little tour of the facility and explained things well. I would recommend based on this experience 👍
So I came to this place looking for a truck and I was quickly received by the manager JR with a contagious smile and great customer service. He offered packing supplies which I needed and helped me kill 2 birds with 1 stone. I really enjoyed the professional knowledge he had and made me a believer to come back and rent storage with him. I loved the clean office and the smell was very nice. That to me shows me that this guy takes his job serious and a clean office means a well taken care of storage. Not like those other guys. JR thanks for helping me with my stuff and the truckWe will be back thanks to u.
I met the manager Jr the other day. I notice he had his uniform on from work. I asked about his work and where was he located. This guy turned to me and gave me the whole run down of his place and all the benefits he had to offer. I enjoyed this contagious attitude. He was exciting and to the point, he closed the deal by taking out his phone and made a reservation for me for today. The customer service was impeccable the front office crispy clean and smelling good. I need to say that its been a while I dont see that kind of service. JR you are the man. I hope you get noticed by your bosses and thank you.
Raiza Lopez has been extremely helpful with my whole experience with Personal Mini Storage. Thank you!
Well first let me first say I went to a few storage locations and I had bad experiences. I drove passed Personal Mini storage and I really wasnt going to step in because the bad day I already had.. I still came inside and after dealing with JR he made me feel more comfortable and my bad day along with frustratetion I already had changed into a better day. Than I realized JR is from up north because Im from Jersey City, we hit it off great. We need more people like JR to make people feel comfortable and appreciated. Thank you JR
This place is the place to come to. I was greeted by the Site Manager Jr Faour. This guy is on point with top notch customer service. After a long move from New York and driving to 2 other storage places, I drove by this place and decided to come in. I liked the sign out front that says the Fourth is with you store it. it was catchy so I decided with my wife to stop in. I m so happy I did. This guy paid attention very closely and got us what we needed and wanted and most definitely made us feel welcome. this guy is like a magnet he draws your attention and fills u. thanks Jr for what you do for us your customers.
Well Me and my mother had a reservation for unit. We came into the office and was immediately welcome by Junior, Or JR Wow wow his energy is larger than life and I must say its awesome to be treated with so great service. He gave us a great deal and kept us smiling we really enjoyed you Jr. we also loved your eyes.
Came into this location and the site manager hooked me and my wife up. Very professional and had excellent customer service. Explained everything in full detail and gave us the best deal in town. Thanks for a great experience.
First time visiting, and I can definitely say we will be returning. Jr greeted us with a huge smile, very polite and helpful. He took very good care of us and answered all our questions. Thank you for the great customer service!!
The customer service is amazing! Ms. Raiza Lopez, the property manager was attentive, helpful, and a pleasure to talk to. Renting was very easy and straightforward. Thank you!
I have to take the time to give Jr the manager at this location a 5 star review. Everytime I come to the office Jr is the manager that greets me with a great big smile and so pleasantly makes my day. He really turns my day around with his contagious happy spirit. Jr thank you for your kind moving words that lift me up. Bless you.
Jr is the man. This guy really goes above and beyond to satisfy a customer especially when other places fail to deliver you can count on this dude. For sure I m getting my storage here. Thanks for helping me with the rental of my truck.
JR is terrific! Very nice and accommodating. He gladly showed me the storage units available and made sure I made the right choice for me. Office was clean and orderly. I will recommend!
Went to pick up my truck in the rain so day started off bad. pleasantly surprised I was treated so kindly by JR. he explained everything well. Good guy.. good place.
Very fast. Good costumer service. Fair prices for U-haul rental
So I was looking for storage and went to public their sign said they close at 6pm it is literally 5:30. We left so frustrated driving down the street we see Personal mini Storage and a guy was standing outside by his motorcycle. We asked him if the place was open he replied it was closed since 5pm but that he was the manager and could respond to our questions. Later we learned his name is JR. he helped me reserve a unit that we desperately needed for Friday and even took the time to show us the prices online and get a way better deal. This guy made our day. We need more managers like him that care about us the customers.
Boy talk about 1st class customer service. I was shopping for a storage place and some of the places I went found horrible people working there. I found this place and Immediately I was greeted by looks to be the manager Jr. This guy made me smile and feel like I mattered to him. I was just not another number to him. He gave me a great deal and with his treatment I was blown away. Jr you rock and Don’t forget thanks for offering your lunch. Big heart guy
JR the site manager helped my fiancé and I so much making our moving experience so much easier.We rented out a truck and even got a storage unit .Highly recommend this location.Great service!!
Lidia is the best. She is very helpful with all your needs and more. It was supposed to be her day off but she was more than happy to assist us. She showed us the unit size we thought we needed then we decided we needed a bigger one and she was so happy to show us 2 other sizes. We went with bigger one. She was very thorough and professional. Units were very clean and climate controlled. As a manager she is top notch!
The manager Jr. called to verify we were going to rent the unit. He was very friendly and waited for us to arrive so we can do all the paperwork and definitely treated us great from start to finish. Definitely would recommend this storage place and the manager to everyone that needs. Thank you for working with us.
When I came to personal mini storage and junior Faour was and is very very excellent service. Junior has very excellent customer service.i will come back to this storage anytime and I will recommend him my family and friends Thanks junior keep up the good work
JR and Norma did a amazing job taking care of me durring this last minute move. Went above and beyond. I recommend this establishment as your go to for all Uhaul and storage need. Again thank you very much
So I had an issue with my payment and I had gone in to speak with someone and I was attended by a female who to me was snotty and with a lot of attitude. I felt disrespected by this female I know she is the daughter of the old manager, she was very unprofessional. The day I came in I was surprised to see a new manager called Jr. Even though I was really upset and angry he took the time to listen to me and spent the time to investigate the issue at hand. Not only did Jr look into it he help me with getting my situation straight. I also noticed that there was another man I think his name was Joe. I think he was the big guy. I dont want to create bad blood but I have to call it as it is. Jr thank you so much for taking care of me and for listening to me. I like how u kept your cool even though I was upset. Blessings to you
JR the manger took care of me and the truck was ready. I was very happy with the service and I like his Attitude. JR was friendly and he did everything above and beyond my expectations
I just want to thanks Raiza Lopez, manager at 932 Dyer Personal Mini Storage, for a great help to us, when I was moving in, so great help with the space, and paper work, great job Raiza, God bless You.Keep it Up.!! Luis Diaz
JR was great!! He told me hed get me a truck for the next day and he came through. His customer service is impeccable. He told me when I first met him that I can take him on his word...folks, now I know I can!! Amazing experience!!
JR Faour took great care of me. Friendly and comforting. Made me laugh. Was very helpful and courteous. Definitely recommended!
Service was outstanding. Thank you.
Hey my names Martez and man the guy up front JR really did the works for you guys. Great customer service. I almost let with no truck and he made it mandatory that I got one. Thanks JR.
JR was super helpful!! Explained the whole process to me and made it super easy. Highly recommend speaking to him!
J.R. was awesome! We rented a U-haul here. He really took great care of us. We even were lucky enough to witness his multilingual skills!! This is the ONLY place Im renting a truck from!
Outstanding Management. Excellent Customer Service. Great Prices! Thank you JR.
Very clean, staff very polite, informativeOn all aspects of the business 👍
Hey came over and JR took great care of us ! Explain everything and price was perfect for what we needed. Highly recommend.
Site manger JR gave me great service and quick turn around. Very happy with the visit.
Great experience. Junior was awesome. Walked me through the whole process. Would used this location in the future
JR was really helpful this was my first time getting a storage unit and he was very personable and made the process fast and easy. 10 out of 10 if I could 🙂
Jr the mánager, called other places, he was very nice,and gave me what i was looking for, Personality is Great....Will recommend ...
Came here had a wonderful experience with JR. I Recommended 100%. Always available to look for options and the best for the client 💪
Jennifer who was at the frond desk was great. She was a big help. The prices for everything we’re great overall very satisfied with my experience here will definitely tell a friend.
Great customer service from JR. Was able to help me out during my moving process and made it way more smoother.
Im renting my second unit with Margie. Her attitude is very professional and very nice. The property is very well maintained in all senses. Shes been very helpful with information and storage purposes. Provided us with cold water on our hot moving day. If I were to rent another storage . I will definitely rent it here with Margie.
I came looking for a storage and Junior did an awesome job with the offers. I highly recommend this personal mini storage.
Amazing service. JR called me after reserving online and got back to me right away. Yes I do recommend this place
I want to say thank you so much to everyone here, especially the manger, Lidia. She was very understanding down to my things being moved out by unprofessional movers. My storage was here longer than I could of anticipated and she has always been flexible and fair. I recommend here to anyone.
I call different places looking for storage and the only storage company that had great costumer service was personal mini storage. Junior is great at explaining everting you need and very helpful.
Excellent service by JR. I reserved my storage unit online and he called my back within an hour to confirm my reservation! Would definitely recommend.
I was refer by a friend to visit the facilities and I was impress with the services i received by Margie. She clear all my concerns and help me pick the right storage. she handles very well the office even been very busy she manages to keep everything under control and assist every one that arrives to the office . Personal like her is great to keep she was amazing
Hey came in jr took care of me right away on a follow up call great customer service great prices :)
Exceptional service from JR the manager! I came in having issues with various storage places and uhaul rentals, I mean, the absolute worst time.. However coming to this location was the best thing I had done. Not only was JR accommodating to my every need, I’m talking a great deal on a storage unit, I was able to get the uhaul truck I needed, and not to mention accompanied with genuine customer service. I honestly have come to this location the past 3 times within the month for every move for myself, and for my family. Highly recommend!!! Thank you sooo much JR!
Lidia is truly God sent. She made my stressful moving process go so smoothly from the moment I entered her office. She has the best customer service presence I’ve ever encountered. I definitely will always be back for any storage needs I may have because of her.
Hey came in JR took care of me he had nice eyes 😊
Cool and funny guy at desk. Keeps you entertained while waiting!
Lady that assisted me was very helpful and friendly. This is my second time choosing this facility, I have not been disappointed. Prices are reasonable.
So I came to pick up a uhaul and I was surprised with the awesome service I got from Jr I believe his name is. I took his card from the counter. This guy was polite kind and even tried to upsell me on the moving supplies that I did wound up purchasing. I had a pleasant talk and enjoyed my time with JR. So in all my visit was well recieved and pleasant. I do recommend that you do your business with JR. I know youll be glad that you did.
Excellent customer service from Jr. He was friendly, knowledgeable and the rates were unbeatable. Clean, secure, and a good location.
I cant begin to tell you how wonderful Lidia at this location is. This truly is customer service at its best! The storages are easily accessible and very nice and clean. I would highly recommend this storage facility to anyone who cares about customer service and cleanliness. A+ all the way
JR was a great help I booked a uhaul on main st and was Terrible customer service they sent me to Dyer to pick up the truck the they never told me that they open at 11am on Saturdays. I started to look for other places cuz did not like the customer service and the lack of professionalism but JR shows up on his bike and saves the day and uhaul sale thanks to him thank you JR
The Manager... Margie... was excellent.. Very patient and helpful. Made my transition less stressful because of her resourcefulness and professionalism. She really made it easy for me.. This is a clean and nice facility.
Came to this place just to get a uhaul moving truck the service was so amazing decided to ask for a storage unit just to check price and was blown away. I recommend this place hansd down. Junior Faour has amazing custumer service skills if i could ill give it 10 stars
Came to personal mini storage and jr gave me a great costumer survice and great deal thanks
Since this was first time for us to rent a storage unit, we were little nervous.We reserved a unit on the phone, whoever answered was very kind, patient and helpful.Then we came in this morning with our truck, Lidia was super nice and helpful.She knew everything what we needed, we didn’t have to question anything.The unit was very clean and air conditioner was working fine at indoor unit.The promotion saved us money but even without it, we would recommend this storage to everyone.Thank you, Lidia!!
Lidia was an Amazing person, very friendly and supportive. She give us an excellent customer service. The facilities was clean and very easy to get an storage. 💜
Women at the desk was very helpful and nice.
Very professional and knew her Job welll!!!
I would like to really take the time to thank the manager JR. After having lost everything and going thru some very difficult times being mistreated over at public this man Jr took the time to listen to me. He made sure he understood what I needed also took the time to pray with me over my loss. I must say he helped me more then what he can imagen. I got my uhaul truck I got a storage and I got a strong motivational talk and prayer that gave me hope. Its what we all need now. Pms I love you guys for having this man there at the dyer location. I will most def be back and I recommend Jr to everyone. We appreciate you.
I AM ABSOLUTELY IMPRESSED BY THE CARING AND HELPFUL WAY, MARGIE, THE MANAGER TREATED ME. SHE WENT ALL THE WAY TO PLEASE AND MADE ME AT EASE WHEN I WENT TO RENT THE STORAGE. THIS IS THE FIRST TIME I PUT ALL MY BELONGING INTO AN UNKNOWN PLACE, AND I WAS HESITANT. MARGIE MADE IT SO EASY AND GAVE ME THE CONFIDENCE I NEEDED.
Came in last minute and the manager here (JR Faour) took care of us fast and pain free, would recommend 100 times over!! If you need U-Haul you need to come here!!
First and for most junior the mg at this location has the best customer service and work ethic. When I arrived at my location to get the storage my reservation was done completely wrong and the information I was given to me by the uhaul customers service. Junior the manager at the Mini storage not only fix the mistake but also was able to acomódate my need. I really thank you junio for your help. Even when I was exhausted and overwhelmed you said don’t worry I will help you. If I was to use a storage place I definitely will use this location in the future and I do recommend. Again thank you Junior for your help and your kind words.
We lived down the road from this location and found ourselves needing storage space immediately due to severe flooding during hurricane Irma. Margie was very sympathetic and helped us out so we could get our belongings to a safe and dry location with no fuss. She was extremely helpful and very kind. I would recommend this place to anyone.
Best experience! Well maintained and professional service!!!
Manager was very helpful and patient towards my needs. She made my moving process less stressful. Thank you and keep up the great!! customer service🤗
Margie was super helpful and able to get us a great rate on a storage unit! Very quick and efficient. Didnt feel pressured but felt I had an understanding of what we were doing and what was available to us. She even showed us the unit right then and there before we purchased anything. Also helped us with the prices for the trucks/vans. Highly recommend. Thanks for your help Margie!
Jr is very funny and has a great personality. Gets things done quick.
I just came from another Storage that I wont mention to not Promote them because I had the worst experience. I came here and Margie took care of me in a very Professional manner and corteous way. She made me feel like I knew her for a long time. She fixed an issue that has happened with the self service kiosk and she refunded me the money the machine took from me. I recommend this Storage a100% and Margie is a great person that knows what customer service is. Thank you Margie for your great sympathy and great customer service. I will be sending you more people.
Miss Margie was very helpful with my renting needs this morning. She is so polite and she went above abd beyond to accommodate my needs. I would highly recommend this place and her as the agent for Your renting needs. I wish her all the success in future.
All the people I spoke to were very nice and professional. Unfortunately, my codes didnt work, they had to reset it about three times. When I came in on a Sunday to move in, the only day I could do it, my gate code did not work, and the app did not work. I came in the next day, they reset my code, but it still didnt work. Thankfully, the app did, otherwise I would never have gotten inside. now Im worried about getting out if everything decides to stop working again.
Amazing Customer Service. Super helpful.
Great customer service. Priced decent. Only complaint no carts or dollies available to help go all the way down halls to your unit.
Mrs. Lidia was amazing she help a lot she got me a great deal. I appreciate it a lot. She was very helpful . Thanks Lidia.
I have had the the best customer service EVER! If you had an entire staff of employees company wide like the Manager at this location you would put every competitor around you out of business. She was incredibly helpful and attentive to my needs. Taking time to show me different sizes and the end I have the perfect unit. She is knowledgeable and friendly and goes the extra mile for her customers. Word of mouth can be good or bad and in this case its incredibly good and to make it even better my mouth runs at 200 mile an hour all the time. I cant sing her praise enough so Ill simply say well done Personal Mini Storage for have the talent to recognize true customer service skills when you see them. Margie is the best thing since peanut butter...Way to go!!!
This place is awesome!! Margie was such a great help and a sweetheart. I dont want to go anywhere else. I would recommend her to everyone😘😘😀😀
I used this facility for over ten years. They have easy access and friendly staff. The storage area was bug free and always comfortable to be in when moving items in and out. I hope I can find as good storage facility in the town I am moving to.