The other day I called because I am moving and needed to store some items. I am so glad I called and was lucky to speak with Lynette because she was super patient with the 101 questions I had. She took the time to explain the process and what will be my best option for my needs. Wanted to take the time to say thanks for having the customer service a lot of places now lack. Lynette answered my questions with professionalism and was very attentive.
I was trying to move out and forgot my keys. The manager on duty Luis was extremely helpful and friendly. He got on the phone and made some calls to get a District Manager to show up and cut my lock saving me time and money in gas and truck miles. I rate Luis #1 out of all the public storage customer reps I have ever interacted with. It is evident he is qualified to operate in positions of higher responsibility. Luis deserves a raise and needs to be promoted ahead of peers.
Moving is always stressful. Thankfully finding the right storage location was not thanks to Lynette. I called several places looking for a storage unit. I finally called Public Storage & Lynette assisted me. She was extremely pleasant, knowledgeable & made great suggestions on the size unit my husband & I would need. Upon arriving at the location I was assisted just as I was when I called earlier. She really took the time to make sure we chose the unit that would suit us best. Thank you Lynette sooo much for your help! You Definitely Rock! 🤘😎🤘
Great place to store your stuff and Luis is the best guy to help you!
I have a storage with my mom and every time I visit the storage, I stop by the office to make payments and ask question and Glorilys is always friendly and always helps me when I have a concern about the storage. She is always smiling makes me feel welcoming. Thank you for the great customer service.
Glorilys the Manager was very helpful, knowledgeable and efficient. Public Storage was very clean and within cost parameters for climate controlled storage in our area. I would have easily given 5 stars but Google maps nor Waze could not get me to the physical address and that was frustrating at first....
Excellent Service ...Lynette took the time to personally walk us through the facility, showed the different storage rooms, made honest recommendations and thoroughly explained everything in detail. Very satisfied with location and staff.
Just got my unit today (Glorilys) help me to find the perfect unit and give me a really good price. I definitely recommend them
This is a GREAT place for your storage needs. I rent a space for 2 years without any problem at all!!, and when I need something, Glori customer service goes above and beyond!! I really recommend this Public Storage without hesitate!!
Excellent recommendation for your storage needs. Very clean and organized. Glorilys is a kind and competent girl. My experience was excellent for 1 year.
Great customer service by Glorilys. She ensure all my questions were answered. Very pleased with the service provided as a new customer.
My name is Jennicel Bolanos. Lynette took care of my husband and I. Its our first time renting a storage unit and she was very attentive, professional and explained everything in detail. Thank you for having such wonderful staff!
Era did a wonderful job, excellent service.. 🤩🤩🤩
This facility and Manager glorily is the best facility to go to
My friend and I didnt know how to go around and rent a storage since we never had the need to do it. We went in person and spoke to Glorilys and she explained how it worked and told me that her facility would give out great specials. She explained about the fees for insurance coverage, the cost if I needed a lock and how and when they would charge for the rental. We came back when we had the date and she was very helpful. It turned out they had a $1 for the month special and the rental was also on special price. She even offered to help us fill it out on the phone. She was knowledgeable and helpful. Shes a great asset to your company. Thank you Glorilys.
Perfect customer service!!! Gloriolys is the best person in this place
Is awesome an super service thank Glorilys for your service waoo
This Public Storage is the best for your storage needs. The property is always clean and so is the office and is also very organized, smells fresh and Glorilys always welcoming you with a big smile. I love that, I love to go to a place that as soon as you walk in they greet you with a smile and call you by your name. I have been here for 3 years without any problems and Glorilys is the best she always answer all my questions and if I have a concern she always helps me. Glorilys customer service is the best of the best she goes above and beyond. I really recommend this Public Storage without any hesitation!!! Thank you Glorilys for the great service 👍
Friendly staff members here!
Glorious was very good and efficient. Very helpful
Affordable prices and nice staff, Yania was very profesional and provide all information need it to make my decision easier.
Era she is doing the great job
Glorilys did very good job she answer all my questions very nice:)
Employers friendly and good place
Keisia was extremely helpful throughout this whole process! I would highly recommend this facility to everyone. Overall she made everything extremely easy and had everything ready for my arrival!
Glorilys is very friendly, courteous and professional.
Glorilys, the attendant who helped me when I went to this location, was very professional in all aspects. Not pushy, but very consistent in giving me the information that I had in mind asking without having to ask. Employees with the skills this young lady has are what you want in your business. Im a former business owner with hundreds of employees under my belt and this young lady is genuine.This location was just right for me.
Great service well maintained facility glorilys is always helpfull
If I could give a 10 I would. Awesome customer service. Glorimar was the best. Explained everything to us and answered all of our questions. She was very patient and pleasant. Definitely recommend if your looking for a storage place. Am paying half the price for double the space then what I was paying somewhere else.
Hello My Name is Debby Ann Rivera I have been renting public Storage for a while now.And I have been taken cared by the associate Glorilys she has been so great with us and her customer service has been on point and she explains everything to us in a great matter she is amazing and Glorilys always has a great smile and when we are driving in she always waves at us and I want her to know she is doing a amazing job keep up the great work.i tell my family and friends about this storage.
Glorimar and Glories are best at what they do. These two ladies help us picked the best size storage for our need and answered every question we had. Excellent customer service and the facility super clean and well maintained.
Moises was amazing was able to give a perfect unit for me and my family. Property was super clean and Moises was very knowledgeable
Glorilys was absolutely amazing and helpful! She made the process extremely easy! Thank you for all the help getting me in! I will be recommending this place to all my friends!
This is the best storage unit I have rented. Jorge is a gentleman, professional, hard worker and nice person. I would recommended this place to everybody who need an affordable, clean and secure place. I love this Public Storage Unit. This is the best in the area.
My experience was an excellent one!!! Glorious showed me knowledge of everything she explained! She Wes very attentive and nice! I highly recommend this site! Thank you for your service, Glorilus!!🙏
I had an amazing experience! Keisia was the one that helped me and gave me excellent customer service and was very helpful and respectful. Thank you!
Glorious was very helpful and quick to get me started. Good work
I had a great experience at this location. Glorilys was very professional, friendly, and very knowledgeable. She answered all my questions and concerns. I definitely recommend this place.
Great service! Tommy was very helpful, went through every detail in a professional manner, gave us useful tips and made good suggestions about the storage units. He was friendly and made us feel welcome.
I wish there were 6 STARS I could give these guys :) From the first phone call asking questions about their facility to the day I moved the last thing out, Lidia and Jorge were wonderful to work with. Everything online about them/their facility is true and accurate, and the facility is kept up very well. But what really puts them above other rental facilities is the amazing customer service these two provide. Always friendly, always informative and just a pleasure to do business with. 6 STARS!! :) Thank you both!
Went with my mother to Public Storage in Buenaventura and I loved the experience with Teresa; great customer service. She acknowledged every detail to get my mother the best size that it will work for her. I recommend this Public Storage 100%, also this property is super clean. Great experience!!!
The experience with Moises was wonderful, he was very helpful, friendly, polite and respectful .Great costumer service.
Gina helped me out so much. From vacating one storage unit to the next and she also was very nice and helpful during this stressful time. THANK YOU GINA
Tommy, Jorge, and Tim have all been amazing and I couldnt be happier with my experience with them. The whole location is clean and has easy access. Will def use them for my storage needs now and in the future.
Excellent customer service. Glorilys explained the rental process in detail and the property inside was very clean. Ill recommend to anyone.
Very good attention from keisia very friendly to give us the information about the storage👍🏻
By far the best place i have found. Very clean, organized and very very helpful. Would recomend 100%
Glorilus was very professional and informative. The storage space is clean.
Great staff and clean property
Came in just to take a look around at spaces, getting an idea for when I move. Tim was able to show me a couple units, go over all of my questions, all with a smile. Definitely would recommend. Great customer service.
Glorily and keisia are best at what they do. These two ladies help me picked the best size storage for my need and answered every question .. Excellent customer service and the facility super clean and well maintained.
Very Clean, Well lite at night . I checked in with Keisia, she was great very professional. She went above and beyond my expectations.
Jorge and Tim are great! Always have a answer to my questions and are always respectful! Every time I come to this facility it’s always clean.
Keisia had very good service great storage place
First of Lidia made you feel so welcome. Wonderful customer service. Made my reservation on line. Great prices!! She explained everything and the facility is very convenient and clean. Thank you
Moises really help me out in a time of need. He was very knowledgeable on the route that would be best for me. I would definitely recommend.
Lidia and Rebecca are very good and helpful. Lidia is definitely why I rented a space here. Her customer service and attention to the customer goes above and beyond. When you walk in the office you can tell that she enjoys to be there and take care of the customer. I would highly recommend this location. Thank you Lidia you are simply the best.PS. The store rooms, hallways and parking area all are clean.
Great, friendly first time service at Public Storage. Glorilys was super accommodating and helpful. Wonderful first experience at renting a storage place. Thanks again Glorilys at Public Storage!
Lidia is by far the BEST person. She helped us so much. I am so great full for her help. She has excellent customer service. If you need a storage space go to Lidia! She will help you and feel you welcome! And the prices are amazing its a really great place to leave your stuff and super secured
Keisia was very helpful and nice. I got all the information I needed.
There are some pros and cons with Public Storage. If you know for sure that you are only going to need them for six months or less then they are ok, but not a place I would recommend for long term storage. I make this comment not just because they raise their rates every year, but find the company dangerous in the sense that they are erratic, and any dispute or confrontation relating to late fees or the judgment I really hard to handle. However, the staff and their immediate supervisor trys to accommodate you in every way possible.The ladies at the office were very helpful and very pleasant to work with.However, the district manager and the sales staff, however The above-mentioned information has to do with the corporate office. Not the physical location. Buenaventura BoulevardUsefulShare
Excellent customer service. Thanks to Glorilys & Glorimar for help me and answer all my questions. I recommend 100%
Keisia was very nice got me exactly the unit I need thank you
Great customer service. Thanks to Glorilys for answer all my question and always willing to help everyone.
Ive had great experiences with Public Storage in the past but this time was it was a time to remember. I met a wonderful couple of people that live in my neighborhood. Plus, the staff was such a pleasure and they really knew how to deliver service. They will help you with what you need and make sure you have fun in the process. At this property, you have nothing to worry about!.
Moises was awesome, great customer service and got me the exact unit I needed for a great price
Keisia was very good at getting me the right unit fitting my needs
I recently rented an unit at this location, I was help by Lidia one of the Customer Services Rep at this particular store, she provided exceptional customer service to my husband and I, showed us the property, and talked to us about the different benefits of renting from them. The price was reasonable and location was perfect for us. I would definitely recommend Public Storage to my friends and family.
I used this storage for over 1 year, my things were well protected and even through the hurricane Irma. The Manager Lidia is great help. I recommend this place any time. Thank you!!!
Moises the manager is a great customer service person and always looking for the way how to help you is a great place to keep your belongings safe
The best customer service Ive had in a long time! Lidia was so helpful and kind to us, after a already stressful day of moving the last thing you want is more stress. She made the process easy, fast, was very patient with us, great place, clean, organized and they go above and beyond for you! Thank you
Just wanted to say thanks to Glorilys & Glorimar for the excellent customer services they give to Public Storage customers, every time I got an inquire they go above and beyond to help me.. Best experience I have had in storage services.
Very good costumer service good prices highly recommended thanks Glorilys for your help!
Friendly, Kowlegable staff, clean & secure, ease of access. Good price for the service! Thank you Lidia for answering all my questions with a smile. I will come back!
The property is very clean overall. Jorge is either helping you in the office, or cleaning the property. Very happy with my service.
Awesome service thank you keisia
My experience with renting a storage unit was excellent. Lidia and Jade made my experience an A+++. They both was professional and courteous and if I need a rental again this property and these two ladies would be my choice. Thank you!
First time here and these ladies made me feel very welcome all my questions answered and suggestions made. Really made this process quick and great customer service! Lidia and Beatriz you ladies are an asset to this location youre awesome thank you very much!
Prices are affordable! Lidia is great, she helped me with my rental. She is very outgoing and professional. I will definitely recommend to others!
Great introduction to the storage unit and informative about what we have to pay attention. Laid out all the fees and costs as well as going thoroughly over the paperwork that needed to be executed. Thank you
Very friendly personnel .Linnette is always willing to help no matter the situation. I definitely recomend them. A+
Lidia was very helpful and nice. I just moved from Atlanta and was able to set everything up online. Safe area to store your things units are nice and the prices are good. A+
I must say that I was having a bad day everything was going wrong until I came to public storage.Having to look for a storage last minute is not easy. Lidia was such a great help, loving and caring ! She answered all my questions and did her job well . Its always great to start buisness with people that love there job. Thank you !
Great place 2 store ur stuff. I recommend this place. Its very secured and very clean.
Great service. Tim is my go to guy there! Great knowledge and very respectful.
I visited 3 other storage places before I decided on this one. I have to say Lidia was awesome. Not only did she provided me with options, but she really took the time to take care of me which definitely made me make the decision of storing my stuff here. Lidia is one of those employees that go above and beyond for their customers. Odalis
Moises was great help when finding a place where to storage my stuff that didnt fit in the house.
My experience was wonderful, Lidia worked with me since the beginning in a very pleasant and courteous way, I also met Jose the day I was checking out and he was very helpful and respectful. My overall experience is great place, great customer service, clean storage inside out. Recommended all the way
TIM and SARAH.....Thank you .You know when they say you made my life easier,this the case with me ...They made my life easier ...find a spot to store my belongings within 10 minutes everything was done.....what a customer service oriented people they are again thanks so much for everything...Bechara
I receive SUPER Excellent service from Glorimar .... very clean, organize, I would recommended for everyone.....
Very nice people. Very helpful and the price is very affordable. I will recommend this place to family and friends. Great customer service.
The property manager, Lidia, is very helpful and a joy to work with. The facility is in a good area, easily accessible. The rental fee is very competitive. This is my first experience with public storage, but Lidia and Jose made it easy and pleasant.
Very easy very quick service. Glorious made everything easy for us.
I had the best experience in this store really clean and really good customer service glorimar gave me good prices on the storage
During this stressful time of moving to a different area, im very glad that i found this public storage. The customer service I received was excellent. Lidia was able to answer all the questions I had, and her knowledge and experience guided me to purchase what I really needed to make this move a lot smoother. I just wanted to say thank you to Lidia and everyone at public storage.
Jorge and Tim were very helpful. Explained everything well. Property isclean and organized.
What an amazing attention I received today from James, I was so pleased with his help and suggestions.This location is clean and secured. The service is great 👍👍👍
Glorilys has an excellent attitude and her customer service is great. The property is very clean.
Very helpful and polite friendly, nice young lady by the name Virgie working there, give her a raise.
“Mr.George”This has been a excellent place, very good management, He is totally the best! my gratitude to Mr.George !He’s always available to explain or help us, great customer service and very good location.