Expert, friendly service everytime. Great selection and prices. They didnt have the car I wanted on display and without hesitation opened one up for me so I could see it. I will never buy another rc or hobby part online, this is my only stop now.
Ive been in the scale model building and collecting hobby for over 40 years, and this Turkey Creek location is hands down the best HobbyTown out there.In an age where brick and mortar hobby shops are quickly becoming a fading memory, it is nice to find one as well stocked and comprehensive as this one is. The staff are always attentive and friendly to boot.
My first time ever here and I had so much fun being my inner kid. I totally recommend going to this happy fun house!
I love this place. It doesnt matter how old you are; if you like trains, models, or simply toys in general, youre going to enjoy HobbyTown. We dont have a nice little hobby store like this where Im from, so I enjoy paying it a visit whenever Im in Knoxville.
Very nice shop. Friendly staff waiting and happy to help if you need it. If you want to be left alone to wander they will respect that too!
I come here often. They are almost always busy, usually seemingly busier than what the size of staff should be able to handle. However I have NEVER gotten anything less than courteous, professional service and they always take care of their customers in a friendly and timely manner.I came in close to closing time for some adapters for my battery, Ryan stayed late and made them up for me even after I offered to come back the next day. Great people, great service, and will always recommend. Thank you to everyone at hobby town.**update**Once again a great purchase and service experience! Scott in the RC department got my drift car running and driving better than ever before! 11/10 service and workmanship. Can’t recommend highly enough!
Amazing the Gundam are all PG want to grab some but its a little pricey maybe next time
Great Place to buy RC and other fun toys. The staff is very friendly and willing to help. Especially Chris! When buying an RC car for my nephew, his expertise was very comforting and when I had to bring it in for repair, he knew exactly what was needed and even fixed the issue. Great customer service!
Good selection of model kits of all kinds. Far more to choose from than other hobby stores. More inventory / variety than listed on their website. Store prices can be higher than their website, but they’ll match the price. Low stock of RC plane parts.
Me n my buddy come down here at least once a week for rc car parts, usually have everything we need but w covid some items are on back order, not their fault. Very helpful staff, we enjoy talking shop w them! Thanks again hobby town !
One of the few Hobby Town locations that offers it all. I really appreciate that they carry die-cast vehicles and model railroad items amongst their many products.
Very cool place lots of stuff in stock for your rc and hobby needs
Awesome place. Great staff that’s always willing to assist. I shop all of my RC hobbies with HobbyTown.
A great place for all sorts of hobbies. They always have great deals on their Warhammer stuff, which is what I go for. The staff are extremely friendly and helpful. Id absolutely recommend for any hobby related stuff.
The staff here are so friendly and helpful. We highly recommend visiting them for any hobby needs.
Very nice store, well organized.
Great customer service! Staff is very knowledgeable and in that rare instance when the factory might have a flaw they will make it right. Would highly recommend!
Super helpful staff, answered every question I had and treated my kid like he was someone, tons of big kid toys
Good place for help and supplies. I had lost a piece to one of my models and one of the guys there basically made a new one for me.
Staff is always friendly and helpful
Fun place to looking shop
Cool place. But everything is expensive.
Love this place! This is what Toys R Us never was! A place you can go and be a kid forever! Ryan and his mom are awesome!
I have never been inside a HobbyTown before! This store has everything from your average craft store to some serious minitures equipment and train sets! My favorite thing is their schleich collection! They have 3 different stands just for schleich! Worth a visit anyday!
I went in looking for some train pieces and parts. Retail is scary these days. Didnt find anything I was looking for, and what I did I couldnt afford.
Wonderful place. Full of creative activities. Puzzles,games, hobby building items, etc. Cool and unique gifts! Love it.
Stop by this store to get some paints .... Dice ...AD&D Figures ...was pleased to see this store has a wide selection of paints and dice ... Wizkids figures are a great value with some awesome detail and selections
This store is so cool if you are a military model builder
The owner Gary is a super nice guy and very knowledgeable of his products. His staff is just as knowledgeable as he is and are great to help you find what you need. If your into modeling, RC or a Railroad buff. This is the place to go for all your needs. Ive had Gary custom order model kits and accessories for me all the time. Great place to shop.
My 10 yr old son loves this place for toy models. They have toy models for all skill abilities.
I could never say enough about this place. Exceptional staff who are always so friendly and willing to help. Superb RC department and other great toys. We have always purchased our RC, model rockets, Bruder toys and many other things from this store. Super great place.
I BOUGHT A DUET RTF for 65$ and I flew it one time and I did a soft landing on the ground and the tail broke in half and the elavator on the tail had broke also I’m genuinely disappointed with my purchase here at hobby town. It is styrofoam so I figured a $65 airplane would eventually break but didn’t think it would break from a soft landing withing 12 hours of having this plane.
Went here because I’m a beginner of rc cars. Every rc car they had were very expensive being new to a hobby not trying to drop $200 on one
Trains, rc drones, models, toddler toys, minis and even rockets. They have amazing well versed staff and an area to paint or build or play. Tons of options and even electronics for configuring and repairing remotes. Board games in here as well! Great place to come find your next hobby or rekindle an old model train.
I go often for nitro rc parts, employees are very polite & offer excellent customer service. Last visit they were able to save me over $100 on a new replacement engine (retail cost of new engine was $220) my bill with new engine & upgrade Parts was $156. Highly recommend, only complaint is parking area is small.
I left town for the weekend and forgot my charger for my crawler 🤷♂️🤦♂️🙄!!! I spoke with Jason about it and he agreed to charge my batteries for me at no charge!! I went back to pick them up, & spoke with Roger, who was super nice and helpful!! I then went ahead and bought a single charger so I could use it to put my batteries back in storage mode at the end of the weekend. I was very pleased with those guys because I work for Moonville RC & Hobby Center in Piedmont, SC. And we would have given the same service!! Excellent you guys!!!
It was pretty awesome, they had much more than we anticipated.Great customer service.Well definitely be back!
I love the store but they close at 6pm bye the time you get off work if west Knoxville traffic is bad you wont make it so wish there was another place local to by from or if they would stay open later they have everones business being there the only rc store in Knoxville but over all good place to order your parts
Horrible customer service. I bought my husband a $500 (Hoss) truck. Literally we have had the truck for 4 days I have had to drive all the way from Morristown to West Knoxville 4 times this week due to the trucks wheels coming off, breaking or the truck not wanting to go. So I politely called the store after getting home from them so called fixing it (for the 4th time in 4 days) ONCE AGAIN the tire fell completely off the truck. The lady that answered said there was nothing she could do about it and hung up on my husband, I called back talked to the person who so called fixed the truck named Jason and he says he will ask the GM which is Ryan if he can return it, horrible customer service from the lady, not to mention I am out $500 & $80 in gas from driving 55 miles to service it. This is the most unprofessional place I’ve ever been into!
They the ones that messed up not me.Owner manager will argue with you. You get better customer service at Amazon, just sayin!!
Awesome place I try and buy everything I need for my rcs from here because all of there staff are so helpful and they have a great selection of rc cars and parts
Great place, always love going in when driving through the area.
Friendly staff, always ready to help out or make a suggestion on a project
If your looking for models to build, or different dinosaurs, maybe puzzle or board game or monster trucks to build, then Hobby Town is the place to go...Turkey Creek area..very helpful employees...will have to Google to find, but worth the time and trip... pricing about like everyone else...somethings low, somethings high..
Big kids fun store. Made me want a model train
Ryan was great, he can fix an RC car QUICK!
Amazing service. I probably come in about once a week for RC. The best and only place like this around 😄
Great shop, awesome modeling supplies
Great selection of products and parts for RC. Customer service is lacking. They seem too overwhelmed to help you thoroughly
Great hobby shop with an awesome RC department and lots of other great stuff especially educational stuff.
Great place... Could be there all day
I could recommend coming here. The staff is friendly and helpful. I could spend hours browsing.
I already hate coming to this store because of one of the guys who works there is rude every time. Unfortunately its the only one around. So today I checked online to see their hours (covid) and made the 1hr 20min drive from maynardville only to find out they are CLOSED 3hr waste of my time. There were 2 other people in the lot trying to shop there as well. A simple update online to show the store has been closed would have been nice Thanks alot.
The amount of people that dont wear mask in their building make it impossible for me to shop there. When the pandemic ends I can hopefully shop there again.
This is one of my favorite fun places to pick up my hobby stuff.
Great selection of model kits,picked up a Kathoga from The Relic and a big 16 Godzilla from polarlights.Staff always friendly.
You can always find what you are looking for here, and the staff are great and very friendly!
The staff were very kind and polite. They were also beyond helpful (almost unfathomable). Plus, I have never seen this many amazing models in one place other than model shows.
Very knowledgeable staff and fun times in thia place every time i visit
Awesome! I went to get model rocket engines for my son. While I was there, I was asking the employees all kinds of questions. Very knowledgeable staff!
Friendly service
Very very nice people cant say it enough just getting started in helicopters very good helping answers questions to get me started
Good selection!
Nice selection, unique gifts, price ranges to find something affordable on up.
All kinds of hobbies for all kinds of people. From board games, slot cars, RC cars, RC planes and boats. Even educational items like brain teasers etc., Model snap together and glue cars, ships, even to star wars, and star trek. A hobby for the young and the young at heart, I recommend Hobby Town for everyone. To see what kind of hobby that would best suit them.
They Had what I needed & I was able to get in & out without spending more than what I intended on my toys.😂
First off I’d like to say these guys are awesome. While up in Tennessee on vacation for the week I decided to buy my first RC car and went to check out the Xmaxx. Jason was awesome and got me set up with the machine, battery’s and charger, as well as some upgraded tires.However, when I got back to our rental house and fired it up the ESC caught fire after about 10 feet. It ruined the esc, battery’s, motor wiring and body.I drove back up first thing this morning with no idea of which route this was going to go and I must say their customer service is awesome. Ryan immediately started repairing the car with all new parts and even a new body. Within 45 minutes we were up and running.Thanks you guys for getting me started on the right foot for the new hobby!
Can not get enough of the place! Friendly and helpful staff.
This place is great for kids (and adults) of all ages. Awesome customer service and products.
All kinds of rc cars and trains and airplane best hobby store around
Very cool place the prices are a little high, but they definitely had the inventory.
Full of excellent and kind workers. Amazing inventory and a community full of wholesome and very kind people. Theres a little bit of everything for any hobbyist. I come here from Ringgold, Ga because the place is so outstanding. Keep up the great work!
Love the food and atmosphere. Simply delicious.
I tried to purchase Lionel boxcars for my brothers Christmas present. When we went to the store I asked for help and was just directed to the Lionel section. I thought I found boxcars on sale but they happened to be tractor trailers that go on flatbed cars. I asked about returns and was told they could be returned until the end of January. I went to return them so I could let my brother get exactly what he wanted and they would only give a store credit not cash. I was told that it states on the receipt the terms. I told the clerk that I would not have known that until I made the purchase and it would have been to late at that time according to the policy. This is a bad policy for clients and should be stated before making the purchase.
Very clean and nice store
This is my favorite place but when I work everyday through the week they are open but when I’m off they are closed I’m starting not to happy about it rn because I was looking forward to going and couldn’t cause they was closed
I come from Texas to Knoxville about 3 times a year to visit my grandson. I always make it a point to get to Hobby Town each time I do. Manage to see something I just had to have and wind up leaving with a new car, truck, boat, quad or airplane (this trip). Came in, talked to Scott a bit and then found a 1.5m powered glider that I wanted to take back home. Scott discussed all the features and made the sale. Each time I shop here I find the store to be clean, well stocked, neatly displayed and most important to me everything is marked with a price. Never have been disappointed by dropping in. Good people to do business with.
I love the people and live the place. A ton of exciting things to do and learn how to do. A great place overall.
Good but when I bought my ex car it was asome but after a month of owning it the service went out can u fix that
Earned my business! Scott in the RC area was great! Helped walk me through picking out my first hobby RC car. Brought it home and could not get it to work. So stopped by the next day and Scott was there to diagnose the issue and quickly replaced just the defective part. Thank you!
I am from Tennessee but my Aunt came up from Florida and she suggested we go to Hobby Town since last time she had came, she had visited Hobby Town. We went inside and as soon as I walked in I loved it. Nice display and not pricy. Loved it, might be coming back every time I visit Turkey Creek.
This is a great store for the imagination to run wild in both children and adults. Brings back some nostalgic feel because they carry items you cant get in other places. Quality items that can involve time assembling and playing with the items along with your kids or friends to truly make an enjoyable experience.
Not bad, some of the employees use foul language and not a fan of that.
My husband loves this store. He has trains as a hobby.
Staff is always helpful and they have a great selection.
Usually has what I need
While we didn’t end up buying anything today, the assortment of hobby products is amazing. Prices are good. I don’t think I’ve been in a store with as many options. Great store.
Great place to shop for almost any hobby you could imagine. One of mine happens to be metal detecting they were so helpful with me and werent pushy just gave me facts. The staff was very friendly they got me in and out in no time and Im very satisfied with my purchase.
Serious hobbyist would enjoy this store.
Pretty cool store. Now mind you, I only go in here with my husband. He really likes this store. I just look around while he shops. Some things can be a bit pricey to me, but Im not into all that stuff. So for someone who is, the price point may be comparable to other like stores. But, Hobby Town does have a nice selection. Even I enjoy looking at the hobby grade RC stuff!