Nathan and Adam did a fabulous job. They were super professional & very respectful of my needs while doing a great job with the installation. Thank you, both! And, hats off to Patrick for finding me a replacement door in such a short time!! I am so grateful!
John and Tom from Precision Doors came and installed 2 new doors yesterday, they did and excellent job, they fitted and adjusted the doors and reconnected the electric openers, made sure everything was working properly and left my place clean. I could tell from the start they have done this a long time because they were organized and they had a method they each knew exactly what to do.
Adam and Nathan arrived on time and finished ahead of schedule. The new door, motor, and hangars work better than we ever expected-very quiet machinery. They were careful to clean up after themselves and gave clear instructions for use and maintenance
I was having issues with my garage door and called this morning for a appointment and assessment. They had the technician (Josh Compton) out later that afternoon who not only diagnosed the issue but was available to fix the problem. Josh was on time, ready to repair the door, extremely friendly and had the work done very quickly. The garage door works like brand new and I am very pleased the with service. I would highly recommend Precision Door to anyone who wants quality and professional service.
My husband called late Sunday afternoon for a repair and technician, Josh, was here Monday at noon. Josh was very personable, knowledgeable and did a great job. We highly recommend both Precision Door and Josh.
Precision Door took care of my mom in May and when her garage door stopped working we didn’t hesitate to call them again. I called this morning and we had a technician scheduled for this afternoon. Michael, the technician, arrived 10 minutes early, was very professional and thorough. He fixed the problem and could have easily tried to sell products or even a new motor, but he didn’t. We will continue to use them for any future needs.
We just had our garage door replaced by Adam and Nathan. They were very helpful, quick and friendly. Precision door price was also cheaper than the two other quotes I received in town. Highly recommend!
Just had two new garage doors installed by Precision. I could not be happier. The installers, Nathan and Adam, did a fantastic job. They made sure I knew all the details about my new install and equipment. They were very professional, and cleaned everything up before they left. I would highly recommend this business.
Im a senior citizen. During my lifetime Ive hired many services.But today I didnt know what real service was until I called PrecisionDoor Service. After I called, a technician was sent to my home whoinspected my door. He then carefully explained to me what needed tobe repaired. He quoted me the cost less a Military Discount and in lessthan 2 hrs. my garage door is operating better than ever.Thank You Precision, you are truly a credit to the profession.
Michael called in advance to give me a time frame in which he would be here. He fixed the problem quickly and efficiently and did not try to sell me services or products I did not need. He was friendly and knowledgeable. I was very pleased at how easy it was to make an appointment and get my problem fixed. I will definitely call this company again when I need service or repair.
Buidling a new house is very stressfulHowever precision garage doors were so easy to deal with. Awesome installers Nathan and Adam (I believe that were their names) . They showed up on time and done their job . Wonderful company and employees. Highly recommend. Especially the two men who came and installed them . The salesperson was amazing as well.
Michael came out on a Sunday to replace the torsion springs on my garage door. He was punctual, polite, friendly, and efficient. He gave me all of the service options with quotes before he began the work, worked quickly, and cleaned up after he left. I would recommend precision door because of Michael’s exceptional service, the 24/7 hotline, and immediate appointment availability
Adam and Nathan were great guys, they got the job efficiently and would highly recommend them. They got the old door down and new one installed very quickly
Had a great experience with Adam and Nathan today! Love our new garage door.
Thanks to Jon and Adam for getting my doors in with no hassle.Back at the end of January, came home to find one of our fifteen year old garage doors sagging when I closed it. My expedient repair that had extended its life for a while had finally failed. It was late night, but Precision Door answered my call and scheduled an appointment with me for the next day. The tech came out (Raymond I believe, apologies if Im not remembering right) and was very upfront about the cost of a repair vs new doors. I decided it was time for new doors, and they were again very forthcoming about supply chain delays. Its been rough, but the doors finally came in at the end of last week and they got us on the installation schedule quickly. Techs Jon and Adam had the old doors out and new ones installed in just a couple of hours.Great service, good modern communication and payment options, fair price. Hopefully I wont need their services again for a long time, but would do it again with no hesitation.
Spring broke on garage door. Contacted Precision at 5:30 pm. Mike arrived at 9:00am the next morning. Completed a much needed overhaul of our garage door. Service was great and the tech knowledgeable and efficient.
Andy and Nathan did a professional job in quickly installing a new 9 x 7 insulated door. They also repaired some door opener and trim issues at no extra charge and left the area spotless. I’m very pleased with their work and will use Precision doors again.
Adam and Nathan came to my house this morning to install our garage door, and it went so fast! they cleaned up amazingly well before they left, and gave me lots of great info regarding my door and its upkeep and anything else I threw at them. They were wonderful, and I would strongly encourage everyone to use Precision Door in the future. These young men were very professional and helpful and out of here quickly.
A spring broke on our two car garage door, trapping our primary family vehicle. This happened on a Friday and other places were booked out for a week. We called Precision and they signed me up for a service slot for a few hours later and fortunately the repair person had an opening so they actually arrived a little over an hour later. Incredibly timely and professional service that saved our weekend! The repairman showed me a few other components that needed to be replaced and considering they were over 20 years old that wasn’t a surprise and was worth the cost, which was fair. The door is whisper quiet now and super smooth. Very happy with our experience and outcome.
This was our first time using this company due to our normal repair company being so backed up. My car was stuck in the garage so waiting 5 days wasnt an option. These guys were same day service (Im talking a couple hours after I placed a call). The operator that I placed the appointment with was nice and friendly. The technicians were prompt, courteous, knowledge, trustworthy and I never once thought they were trying to up-sell anything. This is definitely our new go-to. Im so glad the other company was so backed up so we could discover what we have been missing out on. Great customer service goes a long way!
Recently had a garage door put in; Adam and Nathan did a wonderful job.
John and John did a great job replacing our garage doors. They were polite and professional. Even showed me how to lubricate the doors for maintenance which no one has ever shown me how to do this before. Would highly recommend to anyone needing garage door replacement!
Great customer service. Called at 10:30 am Josh was here at 11:30 am. Prompt and knowledgeable. Problem quickly assessed and remedied. Would highly recommend to my neighbors.
Garage door broken on a Sunday. Called Precision Door Service and Michael came out the same day to fix it. He was knowledgeable, professional, and friendly. Michael took the time to explain what went wrong and my options for fixing it. Garage door works better than it did before it broke. Would definitely use and recommended Michael and Precision Door Service again!
Nathan called the morning of install and arrived on time. He went over everything with me and did a professional job of installing my door including proper maintenance. This is something you want to get done right the first time and I cant recommend this company enough. They have several door types with various insulation and design to suit your cost, functional, and cosmetic needs. Their installers know how to provide you various options to make things work for your set-up and there were no hidden fees from start to finish. Thanks Nathan and Precision Door!
I called Precision and Michael came out and fixed my garage door within 2 hours. He was great! And kind. Precision management: please recommend your folks wear masks out to folks homes though-we are in a pandemic.
I pulled the trimming off of my garage door.. Precision sent Michael Hall to complete the job. I cant say enough good about this technician. He was pleasant, efficient and understanding. The trimming he brought was dirty, I expressed concern about the dirt on the new trim and not only did Michael clean it, but he gave me a discount.I would definitely use Prescision again.
Adam and Nathan were the utmost in professionalism, punctuality and courtesy. Job well done and the garage door looks great. We have used this company in the past and there was no doubt if the need ever arose again, Precision Door Service would be the company we called. Same hold true for future needs. Thank you Adam and Nathan!!
Absolutely recommend. Professionalism is not dead. Nathan and Adam were 20-minutes early, thorough, and worked nonstop. I had 5 garage doors and 3 openers installed in one day! They wiped down all the doors, swept and cleaned up after, and were happy to explain to me any question I had. The company was quick to return phone calls/voicemails I left, all within a day.
My garage door would not open and my car was in the garage...I was stuck at home! I called Precision Door Services and they were here in a little over an hour!! Patrick, the Technician, knew the exact problem, did not try to oversell, got right to the problem. The spring was bad. The price was good and since our door was old and we knew the motor was too we went ahead and replaced the motor with new remotes and keypad...all at a reasonable price. We were very pleased. Highly recommend Precision! And a big thank you again to Patrick who was a true gentleman!
I had an amazing experience with Precision garage of Knoxville. Joshua, Adam and Nathan were all amazing, professional, kind and very informative. I would recommend them highly for any garage door or garage opener needs.
I just want to commend my technician that came out today to do my garage door repair, Josh Compton. Although I had planned for this work, I overslept and was not here to meet him when he arrived promptly at 9AM (which is very amazing when I think of other companies that give me a visit window and show up RIGHT at the last moment of the 2 hour window). He arrived at 9AM and tried to call my phone numerous times and knocked several times before I actually heard him. I regretfully apologized to him because of my over sleeping, BUT he stuck around until he got someone to answer the door; NO OTHER COMPANY THAT I KNOW OF WOULD HAVE DONE THAT. He was very professional and quickly got the new installation completed. He is a very good technician and anyone that asks me about garage door repairs, I will recommend your company and especially this technician. My hat is off to Josh.Thanks again for the immediate response to my problem and fixing it.Bill Matthews
Michael came out on a Sunday and was very polite and professional. He did a great job of repairing the garage door and getting it to function after it had been mangled and bent in an accident that very day. I highly recommend using their services if you need garage door repair or replacement.
Precision Door has treated me very well over the last 10 years. My old garage door had a warped top panel that they helped me keep in operation over that entire time. Today the time was right for a new door and Adam and Jon installed it quickly with no drama. A+ work. Its really nice to have this new door! Thank you!
Michael did a great job, determined the issue then quickly fixed.,
Great experience with Precision Door! My garage door broke and every time I needed them they came out within the hour. They are professional, nice and I felt confident they only sold me what I needed to get my garage door working again. Nathan and Raymond were efficient and knowledgeable. They both made sure I was happy and understood everything before they left.
Nathan was awesome! He arrived early and replaced our garage door. He educated me about how to maintain the functionality of the door.. He thoroughly addressrd all my questions and concerns. He was also very pleasant and kind. I had great experience with them and will use them if I have to in the future. I highly recommend them.
I had a horrible experience with another garage company. So I called precision doors Knoxville. They got my door to me within 4 weeks. 3 times faster than the other company. The gentleman that installed the door, Nathan and Adam, we’re here on time. They worked fast and told me when everything was complete. They walked me through the maintenance. They were very professional and extremely helpful. Highly recommended!!!!
Adam and Nathan came out and fixed our garage door and they were FANTASTIC. While I admit that I was not pleased with my husband hitting the door with our truck and it no longer working. Due to Covid, economy, you name it, the parts that had to be special ordered took a long time (not the Companys fault though). I was ecstatic to have them show up early and fix our door. They were very professional and explained what they were doing and what I would need to do in the future to ensure the door continues to work well. I wish all companies had employees such as this.
I woke up Sunday morning with two broken garage door springs and the car was locked inside with the door too heavy to lift manually. Michael with Precision Door of Knoxville came out within an hour of calling the emergency line. He offered different options for fixing the door and estimates for each option. From first call to completion took 2 and 1/2 hours all on a Sunday morning. That is truly 5 star service.
Scott, Joe, Nathan, and Adam were fantastic! Everyone went above and beyond to get my garage door done before I sold my house. Adam and Nathan even serviced my other garage door before leaving. Highly recommend this company!
Big thanks to Alex and crew for the prompt service, quick repair and professional courtesy. The work was done quickly, efficiently and as cost effective as possible. They gave me real estimates and were straight shooters with pricing. Also volunteered warranty info for me on different products, which was nice in helping make the decision that worked best for our familys needs. Will definitely recommend them with confidence and continue to use them moving forward.
Adam and Nathan were very professional and polite. Great job on the installation and they represented their company very well. They had to move a few pieces of tin out of the way before they could start because my husband had just had surgery and wasnt able too. They went above and beyond their normal duties to get the job done. Thank you so much! Our door looks great!
Adam & Nathan with Precision Garage Doors did an excellent job installing my new garage door. It was pouring down rain and storming and they quickly and efficiently went about their work. They were courteous and talked me through the features. I would highly recommend Precision Door Service and a great big thank you to Adam and Nathan, both fine young men.
Very pleased with the new garage door. Adam and Nathan did an outstanding job removing the old door and installing new track, door and door seal. Both men were polite, knowledgeable and cleaned up after the job was completed. I highly recommend this company.
The spring broke on my garage door just as I was getting ready to leave for work. Early in the morning I called Precision Door Service and they told me that someone could get there today between 9-11 AM. I got a call from Michael saying he was a 1/2 hour away and would be here shortly, this was around 8:15 AM. When Michael showed up he was very professional and got right to work. Looked over all the equipment and told me exactly what needed to be replaced and why, then he went to work. He was here maybe an 1 hour and did everything he said he was going to do. I would recommend Michael from Precision Door Service to anyone that would ask.
After 10 years, it was time to replace faulty garage door opener. Josh from Precision Door called before arrival as promised and got here on time. All work was excellent. Josh cleaned up, and explained how new system works. The Genie 2128 is quiet and smooth. Josh & Precision exceeded my expectationsThx so much.
Michael was great! He told me his number one concern is safety. I agree! He thoroughly inspected our garage door issue and gave us 3 different options that fit our needs without pressuring us into one!
The techs Raymond and Nathan were top notch. they gave me great service at a great price! They arrived when promised and have all the materials they needed to complete the job. they were awesome!!
Adam and Nathan were so professional and made the installation easy and quick. They gave great recommendations on how to keep my new garage door working maintained.
Have been looking for awhile for the perfect garage door and I Found IT! Precision Door garage doors are Beautiful, Affordable and the installation team of Adam and Nathan were Excellent and Professional. I highly recommend Precision Door Service!!!
Alex and Nathan did a great job installing our new garage doors. They were friendly, professional, and their work was astounding. I owe them a huge thanks in the up front scoping and quote portion for suggesting the wall mounted gear drives vs the ceiling mounted chain or belt drives. Its super quiet and smooth and was definitely worth the extra money for them. If highly recommend Precision doors.
We had an excellent experience with Precision! We were prepared to replace the whole garage door system but Josh offered us the option to put in a new motor and all the parts to create a new opener which saved us about $1500 and it is the quietest garage door we have EVER owned. Highly recommend this company!!
Just bought a house and desperately needed a new garage door. Precision was my first choice. Adam and Nathan were great. Appointment was set for 9 am and they showed up early. They were very professional. Got done in a timely manner and cleaned up for themselves. Would highly recommended Precision .
Garage door would not go up the tension spring broke. Called them in the morning and they stated they would be out between 9-11am, they showed up on time and Michael was the tech to handle the job and he did it in a friendly and timely manner. Happy with the interaction with this company and would use they again.
Garage wouldn’t open all the way. Michael from Precision came out on a Sunday to fix the problem. He was able to explained what was wrong in a way that I understood. Really satisfied with this service.
I had Precision Garage Door company come out today to install 2 garage doors. They did a great job! I am very pleased with how they look! The guys Jon, John, and Thom very nice and very knowledgeable about the doors. I would definitely recommend them if anyone is needing new doors.
Adam and Nathan came by to do a repair for us today and we were entirely pleased! They were both professional, prompt and easy to work with. Their work was excellent as well. They represent the company well!
This company replaced the motor that opens one of my 2 garage doors. The rollers were also replaced The door now opens perfectly and with much less noise. When the 2d motor fails I will call upon Precision Door to repair or replace. They do good work.
Adam and Nathan installed our new garage door today and did an outstanding job. They took the old door out and installed the new one in about 2 hours. Very professional and the door looks great and operates perfectly. When they left - everything was just as neat and clean as when they arrived. I highly recommend them.
Adam and Nathan were amazing! Incredibly thorough and helpful.
As a first time homeowner I could not have asked for a better experience with a broken garage door. Jon, John, and Tom did a great job and I would recommend them to anyone needing repair work done. Super friendly, professional, and overall great to do business with. I hope to not need them again in the future but if I do, I know that Ill be in good hands. Thank you all so much!
My garage door came in quicker than expected and was installed today by Adam and Nathan. They arrived an hour early (after calling to make sure that was ok) and were very professional the entire time. They went over maintenance tips and made sure I was satisfied before leaving. They did an excellent job and it looks wonderful! I highly recommend this company!
Second service from Precision. The first was for a broken cable and spring set up and only took about an hour. Since my door was aging, I decided to have it replaced. Adam and Nathan were on time, courteous, and fast. The new garage door was installed in about 2 hours. Especially appreciated the maintenance tips. I highly recommend Precision Door of Knoxville.
I love my new garage door. Adam and Nathan did an excellent job with the installation and clean up. They helped me program my codes in and explained the benefits of having wifi capabilities.
They are overpriced. However, I needed a repair on a weekend and options are limited. So maybe you pay extra for the availability. They were on time and professional. If you are having a door repaired and have the time, I would get more than one estimate. Cost aside, they repaired the door and it works as it should.
I would like to thank Adam and Nathan for the excellent job they did in installing two new garage doors. The doors look fantastic and work better than the original doors that were installed when we built our townhome.Thanks Adam & Nathan for such great workmanship! We would recommend Precision Doors of Knoxville to anyone!
Adam and Nathan were amazing! They got to the job early, worked hard, and explained everything before they left. I was very pleased with the whole process with this company.
Jon and Tom were fantastic! Great attitude and very professional and met and exceeded all expectations. Very please with my garage doors and the installation, communication, and service! Would highly recommend!
We had two broken doors removed and two new doors with new motors installed. It was completed within four hours and they left no mess behind. Tommy Gatlin and his partner did a great job. Highly recommend.
Nathan and Thomas T. did a great job in installing my garage door in March. Everything is running smoothly. Would highly recommend this company.
I had new doors and a garage door opener installed today by Adam and Nathan. They were right on time, did an excellent job and my doors are beautiful. I would highly recommend Precision Doors and don’t forget to ask for Adam and Nathan!!
Worked with Michael Hall who was very professional. Quickly diagnosed the problem and gave me some options and quickly had the garage door operating better than ever. Thank you.
Jon and John did a great job installing the doors. Would recommend them both to anyone who is looking for door to be installed.
We had a garage door spring separate and break this morning causing the top two garage panels to fall onto my wife’s vehicle. It was due to the age and incorrect sizing of the spring system. I called Precision Doors of Knoxville at about 8:00am, and by 10:45am, the issue had been corrected with the installation of a new spring and replacement of the antiquated plastic hinges with new metal hinges. The door has been leveled and operates very smoothly now.Thank you so much to Josh and Chris for their very quick response (we live 40 minutes from their office) and professional repairs. I am extremely satisfied with today’s experience...both in quality of work and in the high level of customer service.I would recommend Precision Doors of Knoxville to anyone with overhead garage door issues!
Nathan and Adam installed our new garage door. They called before arrival with an estimated time. Both men were very professional and did an excellent job. They explained general maintenance to keep door in tip top shape. I would highly recommend Precision Garage Door.
Adam and Nathan did a great job. Very efficient and fast. Glad I used Percission.
Adam and Nathan did great work. They made sure to clean up afterwards and took the time to discuss maintenance with me.
John, Jon and Thom came today and did a great job replacing our old, paper like doors. Arrived promptly, gave me an idea of how long it would take and were in and out. Love my new doors and the great customer service.
Nathan and Adam did a great job with our new garage door! Very friendly and great service
Just received installation of my new garage doors and very happy with them. John and Adam were friendly and conscientious in completing the installation and explained everything thoroughly to me. They did a great job and I’m a satisfied customer. I can’t believe how quiet the openers are!
Michael Hall serviced our garage doors. He knows his craft and answered every question about my springs, rollers, etc. He made sure to lubricate all joints and rollers, etc. I highly recommend Michael. He is an honest person!
Great professional service installation by Adam and Nathan. I was very please with the quality work done by them. I recommend Precious Door Service if you want the job done correct.
I highly recommend Precision Overhead Gagrage Door Service. My spring broke on a Saturday morning. I tried to call two of the bigger names in the garage door business. Neither was available to even take a call on a Saturday. Precision answered my call right away and scheduled an appointment for 2 hours later. I was fully expecting to wait several days for the repair. Michael was my service tech. He called and re-scheduled his arrival 15 minutes earlier than the 2 hour window that was scheduled on the call. His truck was equiped with everything he needed to fix my door. He gave me the option to replace only the broken spring but he recommended replacing some of the other 44-year old hardware. I asked about replacing the whole door and he recommended keeping the existing door to save money. No upsell pressure - some refreshing honesty. Michael was a profesional. He fabricated some custom brackets for my old door and showed me the worn hardware that he removed. My door works great 4 hours after it broke on a Saturday. Thanks Precision and Michael.
John, John, and Tom did a great job on the install. They have great singing voices too, especially on the Merle Haggard tunes they were playing during the install. Good job fellows. Doors are great. Super quiet and they look sharp. My wife loves them.
John and Adam came out today and replaced our garage door. They were very quick, professional, and friendly! We would most definitely recommend Precision Garage Door Service to anyone that needs help with their garage! Very quick, affordable, and friendly! Thank yall so much!
Had Michael Hall come out on a Saturday and fixed my door in no time. He was very upfront with me and only sold me on what i needed. Appreciated his service.
Good experience from start to finish. Adam and Nathan did a great job on the installation. My new garage door operates and looks great.
I had a complete garage door, installation with motor, keypad, and remotes . The initial technician that came to my house (Christian) was very knowledgeable and professional. I was the last call of the day and he took his time explaining what my options were, in terms of repair and or replacement.After I opted to install a better, insulated garage door with new belt driven motor, etc. Precision technicians Alex and Nathan, showed up the next morning at 9am to install the new equipment. These gentlemen were very competent, knowledgeable, professional and patient explaining what they would do and how long it would take to install (3 hours). Alex and Nathanwere in and out in 3 hours, explaining to me how to operate the new equipment and what to do if I had any questions.I would highly recommend to anyone to use Precision Garage Door Service when needing a repair and or installation on a garage door. I live in Corryton,TN.
Had Nathan and Adam out today to install two new insulated doors and a new opener. They did a fantastic job! My only regret is that I should have bought the second opener… the new one is extremely quite vs. the old one! Awesome Work Guys!!!
Adam and Nathan were very professional and they did a great job installing my garage door. Thanks.
John and John did an excellent job with installing a new garage door.
Jon and John did an outstanding job installing our new doors and explained everything about the doors and operators. As well as how to do the maintenance. Excellent work and cool guys. I highly recommend them.
This company is absolutely top notch. They showed up the same day I called, were right on time and repaired my garages quickly. I highly recommend them.
I had a new garage door installed today. Adam and Nathan were on time and courteous. The new garage door works perfectly and looks good. Adam showed me how to grease the door every six months and even let me do the spray rather than me just watching. I would highly recommend this company for any of your garage door needs.
We are so thankful for the quick, professional, and friendly work that these guys did to replace our garage door. They have an answering service on the weekend and did their best to replace our door as quickly as possible. They are transparent with their communication and prices, called to confirm arrival time, and completely cleaned up everything after installation. I would use them again in a heartbeat.
These people have my 5 star rating for many reasons! The call back to schedule my repair was prompt, professional and with a sense of urgency since my door wouldn’t close. Josh was our amazing technician! We immediately connected as he is a Military Veteran. After looking at our door, he quickly found we needed a new door opener. He found a few issues as he did the installation and fixed those to correct the poor initial installation. Took great care and time to explain everything about caring, operating the new door. Price was very reasonable and we were given a military discount! Very satisfied and we recommend this company without hesitation!
Raymond came to our rescue. Our garage door wiring was taken out by lightening. He came right over, fixed the doors and was on his way in under an hour. All at a more than reasonable price. Thanks Precision Door. You’re the best!