I had a wonderful experience purchasing a washer/dryer set from Famous Tate Appliance. They were fast and courteous, two of my favorite traits in a business! I would highly recommend them.
Great experience buying a Speed Queen washing machine - called on Wednesday morning knowing there are supply chain issues affecting the availability of appliances.Famous Tate had a couple of Speed Queen washing machines in their warehouse and immediately reserved one for me. They delivered and installed it at my house on Saturday.Very happy to be able to have the new appliance in my house so quickly.
Great prices and selection. We wanted a specific oven with specific features....looked online and all over Lakeland. We visited Famous Tate and sure enough they had the exact oven we had been looking for and the price was great.
Excellent service. Needed new mattress after 15 years and they were able to help and gave me a great deal.
I just received my GE GTW465 top load washing machine purchased from this store. I am on my third load of wash and I couldn’t be happier with it’s performance. Jason and staff were super in keeping me up-to-date with its arrival time. The fellows that delivered it and set it up were courteous and arrived when they said they would. Looking forward to many years of service with my new machine!
Famous Tates has done a wonderful job with all the appliances I have purchased from them . Could not be happier with Famous tates. Thank you Bob Lynn and Jason
Another great experience! Never disappoints. We gradually replaced all the appliances and mattresses and believe this is the best experience ever. Thank you Omar!!
Great experience at this location! Jason Lane is a courteous, knowledgeable professional. We purchased a new fridge and washer/dryer for our new home build. Jason’s service and pricing is unmatched! Thank you Jason and Famous Tate!
I went to buy a washer & dryer, I already knew what I wanted. The salesman was very nice and knowledgeable. I compared prices and my washer was much more expensive at Lowes, the dryer was a dollar difference. Im so happy I went to Famous Tate.
Excellent shopping experience. I purchased a GE over the counter Microwave oven on Friday afternoon. By Saturday at noon it was installed and working great. And, the old one was taken away at no extra cost.I really appreciated all the assistance given to me by Omar Escobar the sales associate who helped me. If you need an appliance quick try Famous Tate. They definitely came through for me. Plus their prices were better than all the other stores for the exact same oven.
I purchased bedding from Famous Tate’s Lakeland Store. My salesperson, Greg Leeper, was very knowledgeable and did an outstanding job discussing differences between various brands. My delivery experience was excellent on time and courteous with communication along the way. If you are looking for a bed or appliance then Famous Tate is place to buy.
Had an issue with our order and received the wrong refrigerator. The error was solved immediately and the right item was delivered quickly. Thanks to manager Jason and others for making things right.
I wont be buying anything else from famous tate, especially the Lakeland store. BOB, the manager was condescending and rude to me.....customer service actually does matter. I think they have classes for that....
Our sales rep. Jason Lane was very helpful. He wen above and beyond expectations in helping us get our refrigerator in a timely manner. He not only gave us a great price but arranged to have it delivered the next day making it possible to save all of our refrigerated and frozen food. I would definitely recommend Famous Tate to friends and family. Jason Lane is definitely an asset to Famous Tate. Thank you for providing us with a positive experience.
Fantastic! We have purchased many appliance and bedding aswell over the span of two decades. Best place to buy. Friendly and professional service. Mindful of current Covid-19 protocols.Highly recommend!
Unbelievable prices! Lynn was amazing making our experience easy and non confusing. Her knowledge of all the appliances were remarkable.
Great service & prices
In spite of delays in getting our microwave, Omar has been very easy to work wiht and communciates well. He is up front in providing me the latest information and has been very helpful in geting the balance of the appliances delivered and set up properly.
Worst place to buy appliances.Dont believe the mattress warranty. After we paid for a mattress upgrade because the original one had bad coils they would not take the mattress back. This was after the new one was here being delivered.the drivers made the decision, that my old mattress was damaged by 2 small stains the size of a dime
I was very pleased with my shopping experience and my sales person. Greg was not pushy and gave me time to make up my mind. The delivery process was very quick and satisfactory.
Very professional and helpful. Easy in and out with delivery in 2 days, unlike the big box stores looking at a month or more out on delivery. Thanks Kevin.
So thankful I called Famous Tate for my washing machine needs. My old washer was only 3/4 years old and we had issues all the time- “fixed” it a few times but it just want good quality washer (General Electric). Now that we have the Speed Queen washer, life’s been a lot easier when it comes to laundry and it has a 5 year warranty. Speed Queens are supposed to last 25 years! They had someone deliver it within 2 days and hooked everything up for us as well!
My wife and I came in at the beginning of February after being out of an oven since November. Ours broke so we saved money for a new one. We put a deposit down on a built-in within our price range, two weeks later after not hearing anything back, my wife called to find out we were going to have to go with a more expensive model. I guess Frigidaire isnt shipping anything until August. Here it is nearly the end of February, we never got a delivery date. Promised phone calls only happened if we called in. Our deposit sits in limbo because systems are down to issue a refund. To top it off, still no oven! We will go to Home Depot and get what we need, which is what we shouldve done in the first place. We will pay a little more, but I guess thats the price you pay for convenience.
I made the mistake of ordering a refrigerator from Lowe’s and after several weeks of waiting for it I canceled and got one the next day from famous Tate. sale was quick and easy and delivery had just one minor oops. They dented the front door with a coat rack but it was my fault for not moving it off the wall before they brought it in. Was a little tiny dent so I just stuck a magnet on it and Wala it’s gone
Selection ok. Very pricey
When looking for appliances or mattress I always find the best prices. I have been shopping there for 30 yrs.
Our microwave went out today. Went to Famous Tate and had a very good experience. Was able to purchase what we wanted and with a discount. Very nice atmosphere.
It was my first time buying from Famous Tate. I was recommended by my service guy to go there if I wanted a washing machine that would last me more than a few years. They were very professional and friendly. I told them my dilemma and I was in great need of a washing machine because I ran a cleaning business and use my washer almost everyday. They took me to the washing machine my service guy had suggested. And since I was in great need of it right away, they allowed me to take the one on the showroom floor and had it to my home in less than an hour. And also gave me a discounted price as well. Good old fashion customer service that you rarely get anymore was there and that made me so happy to experience that. I had told one of my best clients about my experience and she told me that she has shopped there for years and is the only place she goes to buy her appliances and she will continue as long as they are in business. That made me feel even better about making my purchase there and I will also continue to check them out first before I buy anywhere else again. Thank you so much Famous Tate I love my new Speed Queen Washer And for Outstanding Customer Service!!!
Excellent customer service from start to delivery and installation!
Our 9 year old Samsung 4 Dutchdoor 28cf Refrigerators Freezer went out. It would take $800-$1200 to repair so we decided to replace it with a New Samsung and called Famous Tates. Weve done business with them since 2005. We live in Lakeland Florida now and purchased a new 4 Dutchdoor 28cf Samsung Refrigerator from Famous Tates in Lakeland. We couldnt be more pleased. Excellent Quality and Service.
Great prices and great service. The communication was great, they arrived on time, and the delivery guys were very nice!
Found what I wanted online. Chatted with agent asking a few questions about delivery etc. Very nice, quick responses, went very well. Wasnt on hold waiting for chat.For the first time in my life? I bought a major appliance without going into the store. *Viewed online *Chatted with agent *Pulled the trigger, completing the purchase *Delivery was FAST 2 days later * DoneThe delivery techs were on time. They both wore masks the entire time, even when on the floor under my sink hooking up the new DW.For those that dont know? The delivery service included unhooking & taking old dishwasher. Installing new unit with new cord & hoses I didnt pay extra fees like every other store in town.Thank You Famous Tate! Thank You delivery guys!
Had a great experience from shopping through delivery!
My son and daughter loved Dr.Christman and Kelly. My kids both say Kelly is really funny and she is soooo nice!!. They interact with kids very well and try to help them feel comfortable. Dr. Christman, Kelly, Mari, Nancy, and everyone in the office is amazing and very helpful will recommend everyone to come in to receive the same amazing experience we did.
Great location. Awesome prices. Exceptional customer service.
Lowest price, free delivery. Next day delivery.
Wonderful service! Great prices! Thank you for another successful purchase and delivery!
EDIT: Since I cant reply to their reply, I will update the review to address their response: Since the accessories were not being purchased - This is a lie. The only thing I didnt purchase was the power cord, which I already had. They were to hook up everything else, which I DID purchase with the unit, including the hoses and the exhaust vent hose. This reply actually made me downgrade from a 2 star to a one star. Where has customer service gone?ORIGINAL REVIEW:Really disappointed. My wife had used the Brandon location before and said she had had good experiences, but the Lakeland location didnt live up to the expectation. We stopped in over the weekend looking for a laundry center to replace a washer and dryer. Everything seemed great! The sales person was super friendly and we had everything set up for a delivery today. I opted to re-use the power cord from our current dryer, so they told me they couldnt hook it up for me for liability reasons. No biggie. They were kind enough to upsell us new hoses and dryer vent hose, and promised these would be installed by the delivery folks.This morning, I got the call as promised, and the drivers showed up in the time window promised, but that is about all that went right.I had someone there to meet them, and as soon as they got there, she called me and I headed over from my office about 20 minutes away. They made a complete mess removing the old washer and dryer. My mother in law tried to help them clean up the mess, and they told her they didnt have time, and they just sat the new unit in our utility room. They did not hook up any of the hoses or dryer vent, and when she said something to them about it, they spoke to each other in another language and told her they didnt have time and had to go.She asked them to wait until I got there (I only missed them by 5 minutes) and they refused to wait or even allow her call me for clarification.So... I had to mop up all the water and mess they left, hook everything up to the new unit myself and move this huge stacked unit into place with a walking cam boot on my foot.Great job, guys. Truly well done.
We purchased a dishwasher and paid for installation. The guys did a good job and the dishwasher works great.
Don’t buy anything here without checking the return policy.I paid $700 for a Clarity II adjustable bed it’s a hunk of junk, I don’t remember the floor model making this much noise on vibrate mode.It reminds me of the ones you put a quarter in the cheap motel rooms.They didn’t offer to check it out just told me a restock charge would be charged to me and cost me the same for a cheaper frame so keep what I have and just don’t use the vibrate mode.Seriously I paid extra money for something I just shouldn’t use.Never again will I purchase anything at this store or refer anyone.
Easy shopping, great confirmation on order follow up and follow through; most of all, excellent notification on timing delivery, safety practice, and efficient set up by delivery technicians. Product is very satisfactory.Would I buy another appliance from Famous Tate? Definitely!Bob
Awesome place to shop. People working there are very friendly and helpful.
Great experience! Salesperson showed me OTR microwaves that fit our needs. Completed purchase in and out of store in about 15 minutes. Next morning the installer arrived ahead of schedule and did a super job removing the old unit and installing the new one. Very neat and professional job. This is the second appliance weve purchased this year from Famous Tates, and we have been delighted with the pricing, but more importantly, the employees and those who represent them.
Great place! Lynn was very helpful and nice!
Great selection of appliances and mattresses on the display floor. Recently had a mattress delivered. it was not as soft or had the same cover.We went to the store. They (Omar & Gregg) were great. They were most eager to exchange the mattress no hassle at all. My wife and I decided to upgrade to the tommy bahama just to safe. Again no problem. Thank you to Omar & Gregg for making shopping at Famous Tate a pleasant experience.
Their price was better (lower) than Lowes and they had the dryer in stock. I ordered it on-line and was called the next day to confirm the order and schedule delivery. The delivery guys were quick and efficient.
Top notch service n sales.
Lynn is very helpful and it was a no pressure sales experience.
Joel was excellent very helpful.
Quick service.
Greg Leeper was an excellent service provider. Our washer stopped functioning at a critical time in our laundry life. Home Depot & Lowe’s had the same delivery time frame of 2 weeks! Called up Greg at Famous Tate and they were talking two days for delivery. That was a lot better, but leaving us with dirty duds for a few days. Greg really went above and beyond to serve our laundering needs. We were able to walk out same day with the display model including the warranty!!! Huge shout out to Greg for his outstanding service!!
We were in desperate need of a fridge and due to Covid there is a supply shortage. I called and the store manager was eager to help us find a fridge. By the mid afternoon we had a fridge ordered and paid for and ready to deliver the next day. Amazing customer service from the whole staff!
My husband and I purchased a Samsung washer and dryer set (high end front loaders) along with the extended warranty last year, Jason was our sales associate. Well on 11/10/19 which has been over a month ago both the washer and dryer stopped working. I called Jason at Famous Tate and he let me know that we are now into our extended warranty it was 1yr and 1 week since we purchased the set. Jason gave us the number of the warranty company (Synergy which appears to be owned by Famous Tate) to call.I called and they said that Cannons Appliance Repair will be out to make the repairs, They sent 2 techs out they replaced a switch on the dryer but had no clue how to repair the washer (they literally told my husband that they have never seen one of these in a home) one of the techs said they had a manual in the truck.So after 3hrs. of doing nothing to repair the washer they left. I called the warranty department and explained what just happened and they contacted Cannons which said they would come out and pick the washer up to take to the warehouse to fix. Needless to say we still are without a washer and no one can give us an answer. The Manager at Cannons told my husband that they will have to deliver our broken machine back to our home. They have a whole store of washers and could at least send me a loaner till they figure out how to repair it!!!!I have spent so much $$ at the laundry mat!! Legal action??
Jason, was so helpful it was a pleasure shopping there. We had to change our delivery 4 times and he was happy to help. The appliances we bought we great, we got a stove, microwave, washer and dryer and refrigerator. The delivery people were on time and did a great job installing the appliances. Overall our shopping experience was great, will recommend famous tate to everyone. Thanks
Purchased a Samsung refrigerator. A very thorough explanation as to features. Price was competitive as they have the ability to go on line and check competitive pricing. Delivery was arranged for the next day. The delivery and hookup was flawless. No reason to consider another option.
The sales staff at Famous Tate are very friendly & extremely helpful! We have always had a positive experience with them.
I worked with Jason Lane, one of the salesmen on staff, and he did a fabulous job of helping me pick the right appliances to meet my needs. He also knew the answers to all my questions and was very knowledgeable of the differences between each model I could get and their respective features, advantages and disadvantages. Also, the pricing was the best in town, and my delivery experience was perfect. Definitely go with Famous Tate for all your appliance needs, and Jason is a great guy to work with!
I called to check if the location was open to the public due to Covid19. Omar answered the phone and was very polite. He said yes they are open. I then asked if they had any chest freezers and he was so helpful and knowledgeable in his response. Thank you Omar for you help!
Ordered online. Quick response. Were here to deliver when they said they would. Highly recommend!
GREAT customer service, dealing with Greg was a pleasure. Delivery and install staff were on time and very professional.SO much better in every way than the big box stores.
Great price, good installation! Purchased a Speed Queen washer and dryer.
This is the second time I have bundled my kitchen appliances with Famous Tate and I wouldnt shop anywhere else. Greg Leeper challenged me to find the appliances any cheaper within 100 miles and he would match the price on my final total. I was able to save more than $500 on the bundle. The appliances were all delivered the same day and installed. What a great company to work with! Thanks Greg!
We were looking for a over the stove microwave convection oven with certain specs, the salesman went through all of their records to make sure that it didnt exceed any of the certain specs needed for the space we had. He also explained that we could have it installed. The installer was on time and did a great job. The microwave and convection oven work so much better than the last one that we had.
Couldnt get appliances in in time. Supposed to match price... Couldnt
So happy with my dishwasher! Got it quickly and with good service. Works great and fit perfectly.
We have ordered twice from Famous Tate in Lakeland and both times a great experience. Willing to work with us and get the best pricing available. Shipping was as explained with no issues. We will be going back for our next purchase as well. So far, washer / dryer, and 2 mattress and adjustable frames.
Great customer service! I can not believe that they delivered the product at my house on the same day. Thank you for being flexible and understanding my need.
After the nightmare I had with Lowes I decided to go with Famous Tate Appliance. I worked Jason Lane one of the salesman there and I decided to do my whole kitchen. I received a text message saying that delivery would be between 10 and 12 at 10 I receive a message saying that they were 10 minutes away. Delivery guys were very nice and very quick Ill have to say by 10:30 they were completely done. Best service I ever had by far I am a customer for life thank yall!!!
Think twice before buying any item that has to be delivered. We just got a driver that spoke almost no English. He could not find the address for our new neighborhood. We gave him an established landmark with address across the street from our home. In very broken English he said “15 minutes”. Two hours later he had not shown up and would not pick up his phone. We were able to get in touch with the store and they in turn got the drivers dispatch. Driver was on his way back to the warehouse with our stuff! A very long wait on appliances that wasn’t necessary if Tate would hire English speaking drivers!
Friendly, but not helpful. We have had a problem with our ice maker in our Frigidaire Gallery refrigerator for about a week. Called in and was told the paid 3 year warranty expired 3 days ago and wouldnt be honored. Wouldnt send anyone to take a look or assist. Poor customer service, will look to buy appliances elsewhere in the future.
Needed a new fridge. It had to be a certain size. Linda Dulmage was very helpful and patient. Answered all questions and addressed my concerns about the size and capacity. Fridge was delivered as promised and is beautiful. We love it! Had an issue with unit after 2 months. Called warranty service. Repairman, Danny D., came the next day. Fixed fridge right away. I asked about replacement water filters. I was able to purchase them from him. Dont need them yet. But when I do...I am all set. Wonderful experience!
Best customer service ever!! Thank you Jason Lane! Exceptional prices, quality appliances, and seamless service.
Bought a new dishwasher. Great price, follow-up and installation. We will be getting a new stove and fridge in the next few months. Famous Tate will be our preferred vendor. Thx again.
I recently moved into my home in Parrish. I needed a new washer and dryer and electric range. I was referred to Greg at Famous Tate by a close friend. I called Greg and we did everything over the phone! He gave me model numbers to look at and compare. He walked me through the differences of each and helped me decide which to purchase. I ordered everything in one phone call and all three pieces showed up 2 days later as promised. I will definitely use Greg and Famous Tate again! I’m really happy with my new appliances!!!!
Great service from Jason. He went over and above our expectations. We originally stopped in to look at small upright freezers. Famous Tates only had chest freezers, but Jason googled the competition to help use. We also were looking at refrigerators for a future purchase and Jason helped with that as well. We left the store to talk about Jasons presentation. Because we were so impressed that he would take the time and get information from a competitor for us, that we didnt even stop at the competitor but instead set a follow up appointment with Jason and purchased a refrigerator with a bottom door freezer that was double the size of our current one. We will be back for future purchases. What great customer service from Jason.
Broad range in product selections and Jason provided outstanding personal service to help us get just the right appliances for a kitchen remodel at a great price. Professional installation by Aaron was smooth, timely and reasonable. A near perfect experience that removed tons of stress during this big project....thanks!
Appliance store. Good service, plenty of free parking, easy to locate. If you need something for your home, this is the place. Free quick delivery, usually within a couple of days.We purchased a Bosch Dishwasher on 02/09/18 and it was delivered and installed on 02/10/18. Cant ask for anything better! This will be the 7th appliance that we have purchased from this store. We have also purchased for our rental property with the same wonderful service.
We needed kitchen appliances quickly. Our salesperson, Linda, went out of her way to be sure we got what we wanted and within a few days. Other big box stores were telling us we would have to wait 3 weeks to a month to get all of our appliances. We will use Famous Tate again. The service is personalized and sales persons are knowledgeable.
Quality products and good service. Its nice to have a place that is not a big-box store that you can go to. If they dont have what you want, they can order specialty items at well! They also have installation and haul away services.
Great service. Very good quality for a reasonable price. Salesman very knowledgeable and helpful
I was with my dad . I didnt go inside so i dont know so my rating isnt going to really matter
Walked in 20 minutes before closing and Omar was extremely helpful, informative and always pleasant. That night we bought a Frigidaire Professional Fridge then returned to buy a matching cooktop, Dishwasher, Above Counter Microwave, mattress set and soon, a wall oven. Their online prices never seem to reflect their actual in store pricing that is super competitive. We saved thousands over the Big Box Store and got a better quality product!
Knowledgeable and great variety.
If you havent bought anything from Famous Tate, why not? Yes, we were going to get a really good deal from an online seller. But we went to Famous Tate to see just how much it would cost us to get quicker delivery. Turns out it cost about the same, and we had our washer and dryer installed the very next day. We knew what we wanted, and the in-store transaction took less than a half hour. Delivery was professional and included in the purchase. Dont let the price shown on the Famous Tate website scare you off; the in-store price we got was far below the website price, and we had the benefit of a knowledgeable salesperson to help us get all the accessories we needed.
My salesman Bob was very friendly and had a lot of knowledge about the brands, which was helpful. The 2 delivery men did a great job installing the washer and dryer efficiently.
Bought washer dryer and fridge there. Love the service I get. Jason is amazing. Joel too
We have built 2 homes in the past 6 years and the level of service and professionalism we get from Famous Tate is second to none. We werent able to get all of our selections from FT but Greg our salesman is very knowledgeable and always give us good detailed info on the pros & cons of the brands. Highly recommend Famous Tate and especially Greg.
Whole transaction time was less than 30min! Our salesman took us to where we needed to be to purchase our appliance. Price was excellent and delivery and set-up very professional. An excellent place to go for whatever you need.
Had a wonderful experience! Recommend 100%. The sales staff made you feel welcome, comfortable, and did not push the sale. Will purchase again from them!
Ordered on-line. Product delivered to store in a timely manner and was the correct product. Pricing was good. My only complaint is that there seems to be a total lack of communication between the company and the customer. After order, received email (automated reply) thanking me for my order and stating I would be contacted by the next work day to confirm the details of my purchase and delivery (to the store) date. 5 days later I stopped at the store and after a confusing conversation was told that the sales manager handled that and he was not in and was given a card for the store manager, also not in. They did check the computer and found the delivery date. I never received a call from the store but fortunately when I went to the store on the day they said it would be delivered, it was there. Pleased with the product, pleased with the price, sad about the lack of communication. I was told that on-line sales is new to them - hopefully they will get the kinks ironed out soon.
I love that they make it so easy to purchase. Sales people are very knowledgeable and helpful. No pressure. They also match competitors prices. Never going anywhere else.
Treated us great bought several things at really Great prices
I just wanted to make sure that Jason Lane got credit for going the extra mile and printing up my owners manual for my stove and mailing it directly to my address. That is what I call great customer service. He is the reason why we were always shop at famous Tate.
Bought a range and dishwasher, Jason was great very knowledgeable and curtious.
Fast, friendly service I had my new stove which was not even a model on display, delivered the next day and the people who handle the delivery were also very helpful and left my new appliance connected and clean ready to be use without scratches or dents. Don’t waste time or money going somewhere else. They even do price match. Highly recommend this place
Found exactly what i wanted
Excellent service from greeting, to in-store sales service to delivery and installation. Plus their merchandise pricing and selection are hard to beat. Truly a great place to shop....it doesnt get any better. Very knowledgeable sales/service folk.
Awesome with the help with a freezer. The wrong one ..We need a left side handle. They didnt have anything. :(