Biggest cons I have come across! Literally charged thousands of dollars to fix, they didnt fix tho!
Called to get an estimate-was supposed to get a call back and did not. Called to inquire further, and the same person said they’d never spoken with me.
Likes to screw people over!
The people here were friendly and knowledgeable Ill be coming back.
The fixed my transmission but it took 4 months and then they told me it was a good car to fix but that was a lie because not only were all the Axels bad but the whole exhaust is trash. We even mentioned to them when we had them look at it for a misfire when we finally got it back they said it was a sensor and didn’t catch any of these massive problems. We had them do a tune up at the same time to try and fix the misfire and they didn’t even tell us that we only bought boots and not the whole ignition coils. So we paid over $350 for a tune up and only got boots put on... this shop is a waste of time and money. Find yourself a better mechanic.
Good place to go this place nows there trans i wood not go any other place
I requested an estimate for a used transmission. After several days I called and they didn’t have an estimate yet. I mentioned how important this was to me...Weeks later and I never heard back from them!!
I called to inquire on a price for my transmission and after some lady asked me a couple of questions she told me that she couldnt give me any prices over the phone. Which I completely understand because they would need to look at it. BUT that doesnt give anyone the right to hang up on a customer just because the customer wanted a highest price possibility. The fact that they arent even well known should of made them treat me with more respect. I got quote possibilities from other places she could of done the same. I didnt ask for much. Wont be going there, good luck to anyone else attempting.
They are a niche word of mouth shop and extremely knowledgeable and have been doing work on my vehicles and family members for 20 years. They are very busy and if you need instant turnaround that will not happen but if you have a serious mechanical issue then at least have them diagnose it. Most of the cars they are working on are from customers who have been using them for years. Businesses will cater to repeat customers or they wont be in business long.I need my trans fluid changed but they cant get to it for a few days and I dont have time myself. So if you have a car there right now just know that your car is important enough to them that they are not bumping your work work to squeeze me in. ( I am now trying to find another shop who actually drops the pan when they change the fluid and can read the fluid).Their specialty is heavy-duty driveline (transmission, rear end, engine) mechanical work. If your vehicle is your work (tow vehicle, plowing, hauling) then I would take it to this place. If your application is specialized they can build it to last. If you can install yourself I would have them do a bench job. If you have a rear end that needs to be rebuilt I would take it nowhere else but here. Nobody knows as much about rear-end setups as John. They have many hours on the bench with each trans they build. That will be reflected in the cost. They are short cuts to building a trans (i.e. using impact tools instead of torque wrenches/ hand tools) that they simply wont do. They do not just do performance oriented transmission work but with the same transmission can build one that shifts smoothly so that your grandmother would like it or will shift quickly for a street / race / or more heavy duty application. I live in Brighton but they do my work - they are much better than anyone I have tried in the Brighton / Ann Arbor / Metro Detroit area going back 30 years.James is up-to-speed with the latest transmission designs having taught the classes in transmission repair @LCC.
Great place to have you transmission fixed.
Never called to get permission to move forward with repairs. Never contacted us about the repair. Had the vehicle for over a month.When we contacted them, heres the cost.Okay.... why didnt anyone contact us about the repair?
Very knowledgeable very helpful great place great people will be returning
Great service, Wonderful friendly staff. Fair pricing
Great local biz that cares about its customers
Rude people. Also, they work on specific brands of cars only.
Best transmission shop in Lansing
Good work