They wanted to charge me more than $600.00 to replace a simple sensor. I had my own parts, so they hiked the price of labor $250 per hr.They are highway robbers.DONT USE THEM.TOTAL RIPOFFS!

I STRONGLY RECOMMEND THIS LOCATION! Very accommodating and willing to go out of their way to help you earn your drivers license.

Very courteous and professional. Ive always had a positive experience here with various autos.

Pricing that is reasonable. Thank you so much for your quick response and patience.

Exceptional understanding of certain automobiles and required and optional maintenance, as well as a high level of trustworthiness.

This place is very fast and efficient. Casey Martino has the best customer service. I highly recommend this place to people and always tell them to see Casey.

The best car repair company in Uptown, with 10/10 customer service.

Casey Martino is a very honest service advisor and he is known to go over & beyond and I highly recommend fine tune to everyone I know.

Did a great job n Casey explained everything that was going on..I think I found my shop

I looked at all of the reviews before I decided to go to Fine Tune. Some reviews said they overcharged while others gave promising stories. I decided that I should try them out because they accepted my vehicle service warranty. Originally, they gave an estimate of over 4000 to replace my transmission, which was contrary to me only being covered for about 2700. The owner, Jason found a way to do it cheaper and he took off the diagnostic fee so I didn’t have to pay anything OUT OF POCKET. He even repaired my sway bar link for free.They completely streamlined the vehicle service warranty so I didn’t have to worry about contacting them to pay for the parts or labor. As a mechanic, I am usually leery about taking my car to get work by someone I didn’t know. Jason proved me wrong. My car now runs better now than when I bought it a year ago. I would definitely bring all of my future cars to Fine Tune. I received great customer service from Casey and when I wasn’t talking to him, the owner Jason handled my claim directly. #Note that they had my car over two weeks but I know as a mechanic not to rush perfection. They delivered the car on the exact day they said it would be done and as of now, I’m good to go. Thanks Jason, Casey, and the rest of the people at Fine Tune!

After reading the reviews for this shop, and hearing about it from other people I decided to try them out, Casey helped me out and explained everything and was so patient with all my crazy questions. Very professional, wont be going to any other shop.

Got brakes & rotors here nearly 5 years ago. Universal brakes on a Jeep can be very tricky & the owner was aware of this. I had to bring my car back to explain slight issues I had w/the new brakes. He went above & beyond to find the right product & ensure that they’d perform well over the course of a couple days. Though I have neglected them since, they have lasted me all this time! I’m a very rugged driver & travel on Chicago’s horrible streets often. Now I am back again because I trust them. They can be a little pricey but their mechanics & stocking are exceptional & Danielle is extremely pleasant no matter what. Dealership couldn’t book me sooner than 8 days while Fine Tune took me the same day! Whew.

My wife and I were passing through with our travel trailer when we lost our brakes. These guys hooked me up with a tow and squeezed me into there already busy schedule plus gave me a loaner car so I could go back to the camper with my wife. They had us back on the road by 5. Can’t thank them enough. Awesome job!!

Great place to deal with!!! Jason and his staff are great to deal with. These guys are as good and honest as it gets. They are very knowledgeable and they are great mechanics. I would recommend anyone to take their vehicles to Fine Tune. From preventable maintenance to major repairs, they do it all. They are also very reasonably priced for the quality of work you will receive.

Friendly staff. Inexpensive. Fast service. I trust going to this place they are honest and doesnt bs you like other places. I take my car here every time I cant fix something myself

Excellent service and impressive expertise. They completely replaced every inch of brake and fuel lines and fittings on my 20 year old Honda after a brake line ruptured and a fuel line leaked, and after showing me under the car the rusted fittings and lines. This was no small undertaking, and it wasn’t quickly completed, but I was grateful they took their time and were extremely thorough. No charges above the estimate they gave, and a 2yr warranty on parts & service. I’d say they know cars, and they certainly know true customer service. Why go anywhere else?

Had an issue with my car. They came and towed it to their shop and checked to problem. They diagnosed the problem in a timely manner and have provided me with info to get car repaired. Professional, nice shop! All I dealt with here were great people.

Found Fine Tune in a Google search. From the initial phone call to having my service completd i encountered excellent personal service. I thought the guy who answered the phone was an answering service. He was very attentive gauged my needs and provided me with options. It turned out to be the owner. I was very impressed. Casey my technician was very personalized he conversed with me best of all he did not sale me on anything he informed me of the things I needed in order of importance. I felt very valued as a customer and will would recommend.

Just wanted to give this place and especially Danielle a flying colors 5 star review. Excellent service, knowledgeable staff, and they got my A/C working amazing! Danielle was awesome and handled multiple people at once, making sure that everyone got taken care of! Excellent all around. Highly recommend!!

The staff is very friendly and helpful. They diagnosed my problem quickly and offered discounts to assist me with repairs.

I went to Fine Tune for an oil change and got my brakes and coolant flushed as well. The guys in the shop are very knowledgeable, trustworthy, and helpful! Caleb did a great job of explaining to me what I needed done and why in a way that I understood. They did a much more thorough job than dealerships I have taken it to in the past, and the value of the work I got done was more than I would have gotten at the dealer. I will continue to get all the work for my car done here. If you want a trustworthy staff that is very knowledgeable about all that they do this is the place to go!

We have all of our repair needs taken care of at this place. The service is wonderful the quality exceptional and fix our problems on time. Nice prices. I recommend!

I had such an amazing experience here. I came from Oregon to Chicago for work on my box truck and on a way I had a problem with axle. When I came to Fine Tune Auto Service, I got helped immediately and everything was done for one hour. Now I feel that I am safety on road and recommend to everyone this place. Thank you very much!!!

Horrible!! I thought this place qas good and referred family and friends here. Unfortunately they do bad work. I have an Audi and Yukon. Repairs between both vehicles were $10,000! I thought that was fair because they supposedly work on foreign vehicles- how wrong I was. After they fixed my Yukon for $6500 for check engine light- the light came on I took it back and the owner said, oh yeah we knew youd come back. We turned of a sensor and put a lighter oil in it and tried charging me another $2500😠 I took my truck to the dealer and they charged $600. The Audi same story. Fine Tune is a rip off. Take your vehicle to the dealer and save time and money. At the dealer your vehicles service record can be tracked anywhere in the USA.

I visited Fine Tune Auto Service yesterday regarding my cylinders misfiring. They found that the codes were reading correctly, but my van was running fine. They just changed the spark plugs and completed a tune up, and I was out the door. The staff and friendly and knowledgeable, and their prices are very reasonable. My van is running great!

Fine Tune is the absolute BEST place for car service. I had the worst time with my warranty company and they helped immensely. Got my car back up and running great. I would recommend all of my friends and family to take their vehicles here! 😁👌🏾

Jason the Owner at Fine Tune Auto Service and his crew are dedicated Professionals. My first impression when i walked in the shop was how warm and friendly the people there were. And last but not least the quality of service performed and the Improvement in the performance of our Company fleet trucks, indicated quality work. Im happy i found this shop and will continue to have our vehicles service needs. Great place to have your vehicle fixed, Impressive!!! will definitely recommend family and friends.Sincerely,T. MillerPresidentCFRC

This is an excellence place to bring your auto. The staff is gracious and friendly. Danielle answered all of my questions and made me feel comfortable while waiting for services to be done. I recommend that this is the place for excellent auto care.

Fine tune is the best places to take your car if you care about knowledgeable, friendly, and caring employees. They are great with answering many questions and suggest good advice. Danylle is one that stands out. She knows her stuff and have no problem getting an answer if she don’t know it. Thank you so much fine tune i will be returning soon.

This place always does a great job with my vehicle. And they are always nice. Very happy with there customer service and Danielle. I own a 07 Mercury Mountaineer and they make sure they help me keep it up like new.

I was very pleased with my service at Fine Tune. Discount Tires referred them. My brand new tires were wearing pretty quickly so I took my car to them to find out why. They discovered I had two bad rear hub bearings. They replaced them and they also did a wheel alignment. After they completed the work, they gave me a very thorough printout of what was done and what needed to be done. The total cost was high but I do believe it was comparable to other shops. I must say Caleb was very personable!!! Great guy!!

I found my experience with Fine Tune Auto to be excellent. They have great customer service and they are reliable too. All the problems i had with my car has been fix and is working even better than it was before and i would definitely make them to be my new service people. I recommend any and everyone who is in the Lansing or surrounding areas to check them out.

I have been taking my VWs to Fine Tune for many years now. Way better than the dealer. Jason and his crew are excellent. Great service at a reasonable price!Just had another visit on 9/14. If your service is not free at the car dealer, then you should take your vehicle to Fine Tune. Best prices and service.

So happy I found this company! The check engine light was on and Fine tune auto diagnosed the problems, I actually came in with my 3 month old and 4 year old, the store was small but very clean, they had a small area for my 4 year old to color and play...this made my waiting time more peaceful. The staff was courteous, welcoming, and professional. Caleb was amazing, he took the time to educate me on the mechanics of my vehicle and diagnosed each problem, I really appreciate his no pressure expertise. I will be returning :)

The Fine Tune Auto Service Team not only will take care of your auto repair issues as soon as youre ready, their customer service is top notch. Theyve convinced me to come back to Fine Tune for all of my future auto repair issues. Thanks Team! Job Well Done!!!

Danylle was such a great help to me. Never have I ever had a problem with the service from this garage. I would highly recommend this business to anyone. Danylle talks you through everything that needs to be done in great detail. Amazing work!

Danylle is awesome!! She is very helpful and makes sure you get taken care of! Second time I bring my car here and very happy with service! Will continue to bring my car here from now on. Very trustworthy! Thank you Fine Tune Auto!

This is the place for anyone who is looking for a consistently professional, knowledgeable, efficient, fair-priced repair shop. Its just the BEST! Nice people too!

I must say each time I had to take my vehicle to Fine Tune Auto no matter what the problem may have been they always did an excellent job. I was referred to them by a family member 3 years ago and he spoke highly of them. I can see why because they do stand behind there work when servicing my vehicle. They make sure my vehicle is safe to drive before I pick it up

Every time I come here the service is great, they explain everything with clarity so you can understand whats happening. Great prices on services. Im usually in and out right away. Overall great place to get work done on your vehicle.

Fine Tune Auto treats you like you are part of the family, not just a valued customer. I am a single woman who does not know a whole lot about cars or repairs. I feel like I am taking my care to a close family member who is always looking out for me and trying to make sure my car is safe on the road. When I had a major repair, they worked very hard to find a replacement part that met both the criteria of being in my price range and the criteria of meeting their standard of quality. You will always be assured of having great service, integrity and friendliness. I can not recommend them highly enough!

I was skeptical at first but Caleb was very helpful and professional. And for the first time in any shopthey didnt add on the list extra things that my vehicle did not need. They are honest with their serviceand price.Their service is excellent.I will recommend them for an honest repair shop.

I always have a great experience whenever I go to get my Baby worked on! (my car...) Andy is super helpful and I know shes in good hands every time. Whether its my ignition switch, all 4 rims and tires or something mundane like an oil change - Fine Tune Auto with Andy is where I go! :-)

I have used Fine Tune Auto a number of times and have been very pleased with the results.These guysare knowledgeable, provides a complete diagnostic review of the condition of my car and repaired my cars a reasonable price. Every car, I had serviced has been repaired right and most importantly,done much cheaper than what the dealer charges! Thank you Fine Tune........

Excellent service! Danylle was amazing and really took her time providing answers for all of my many questions. Will definitely be visiting this shop again for any future repairs

Fine tune is a great place to take your car my car was overheating and they diagnosed it for a really cheap price. They did really good work and their warranty is a plus. Ask for Caleb hes a real big help Id definitely recommend them to friends and family.

I am very pleased with my services at Fine Tune Auto this is by far the best car place that I have ever been to, and I highly recommend their services. Fine Tune Auto repaired my transmission on m,y 2005 Dodge Durango and in house finance that assisted me with low cost payment options. Thank you for your professionalism.

Its a lovely place to wait while your car is being service and they have some pretty good coupons, especially for wheel alignments. They are very hospitable and responsive. They even have a luxurious bathroom (dont see that everyday at auto repair service shop)

Worst experience in my life. Advice for everyone to AVOID THIS PLACE. They charged me $1200 for small oil leaking on my 2006 audi A4 .When I picked up my car check engine light pop up again. When I come back in the shop they charged me $150 again. Mechanic said there is something different. Oil leaking still continued in my car, actually they didnt fix nothing.Answer for owner from my previous comment .Im writing about FINE TUNE AUTO SERVICE. I have recipe from your shop.

On 2/28/2018 I brought my 2014 Jeep Grand Cherokee to Fine Tune Auto Service and they had exceptional customer service and repair work. I recommend them for vehicle repairs and maintenance.Kirkland- Chicago, IL

Great customer service! Needed some work done ASAP and they got to it with no hesitation. Danylle was very helpful and kept updated with everything I needed to know!

Fine tune auto is definitely where Ill always be taking my car to. Theyre trustworthy and have an excellent team. I was referred to this place by a close friend.

Very friendly, professional and fast. I like that they will diagnose your vehicle for less than a dealer and then apply that as credit towards bill. They identified the problem with my Volvo v70 quickly.

I am so hurt, I’ve came to this company twice, thinking they were doing a good job, come to find out, I paid for service that wasn’t actually done, the money I’ve spent with you guys, finding out some of the work wasn’t even done really got me upset!!

Danielle, the woman who answered the phone, put me in so much of a better mood than I’ve been in just from talking to her. Customer service skills are superb! Just hope the mechanics are the same way. Wouldn’t mind spending my earned money here! Imari.

This is the first shop that didnt hate working on my VW. They are always upfront about costs of repairs (Ive never been surprised with a higher price after the job was done), get the job done quickly, and at a great price. Always willing to help me save a few dollars by grouping repairs so they dont have to take my car apart multiple times and work with me to do the repairs in a logical order. Love the guys there!

I had my 2010 dodge caliber towed to this shop on 7/11/19. The alternator went out completely. The car was literally driving on the battery itself. They quoted me $1305 for the repairs. This cost included the new alternator, pulleys, belt tensioner and AC recharge. Danyelle the service manager said that the mechanic would have to disconnect the AC lines in order to install the alternator. She also said that the pulleys were hard to turn so they needed to be replaced as well. There was no way I was paying for $1305. My husband who does some mechanic work, had already done research and felt that the a/c lines should not have to be evacuated. I decide to have the car towed to a different shop, but not before I was charged a $130 for the estimate. The new shop gave me a very reasonable quote and assured me that he would not have to disable my a/c system in the process. In conclusion, the new shop charged me $616 for a new alternator, serpentine belt, and new battery. So, the pulleys and the belt tensioner according to the mechanic was fine and the battery needed to be replaced because it would not hold a charge. I paid less than half of the cost.Now to Fine Tunes defense (sort of). The owner contacted me and spoke to my husband for over an hour on the issue. He seemed concerned with the service we received and even refunded the $130 we paid the shop to give us the quote. He insisted that the quote was a honest one, but me and my husband cant bring ourselves to believe that. I am glad that he cared to call and to refunded money I never thought that I should have had to pay in the first place, however it was a nice gesture. I hope that this was an isolated issue, but I will not be finding out first hand. This shop is obviously a good choice for some, seeing that they are still in business, but I will be using someone else services going forward.

I do a lot of my own maintenance and repairs but when I cant, I would trust Fine Tune will get it done right the first time. The staff has always been courteous and knowledgeable. Id recommend them to anyone looking for an honest repair shop.

I would recommend this place to anyone. Danylle was very friendly & knowledgeable & made sure everything was taken care of and on time. Definitely will be returning for any vehicle issues!

What an amazing shop! Danylle was more than helpful and knowledgeable with what I needed for my car! I recommend them to all my friends and family.

Great customer service and expert technicians. They do great jobs with the best price around. Thank you for the excellent service.Ahmed

Ive been going here since Ive had my car for oil changes and I most say they have great customer service. I trust them with my car. Im giving Danylle a high five for her great personality.

Good pricing. They always provide great service. Recommended highly.

I took my car here on the 13th of July for AC and suspension work. The front desk people where friendly and scheduled me in rather quickly. It took 16 days for me to get my car back which was fine as there was a lot of work to be done and they had to go back and forth with my warranty company for approval of the work. However, they did not give me regular updates. I had to be the one calling both them and my warranty company and finally after 10 days of not even having a rental they got the work approved. I was a little disappointed by their lack of communication but I was willing to overlook this if they performed quality work. I finally got a call on the 29th that my car was ready. I inspected my car while still in their property and discovered an 8 inch scratch on the right side and 2 smaller ones that arent as deep on the left side. They not only didnt tell me about it, but they told me they where going to have the owner review the cameras and call me. He has yet to do so. I am beyond disappointed in this shop and would discourage anyone from bringing their car here unless you dont care about having your car scratched up while in their care.Edit:After I made this post the owner contacted me and we where able to resolve the matter and had the scratches taken care of.

Took my Volkswagen CC for an oil change and ONCE AGAIN Fine Tune Excels!!!Got to my appointment at 4 oclock. Car was ready at 5 oclock. They made sure I was aware of any concerns (i.e. fluid levels, bulb outages, etc.) and I was on my way. Quick, Efficient, Nice People to do Business With!

I live in the area chose the shop. Been trying to resolve vehicles first problem for years went here problem fixed. Needed more work done, so I am back. Hopefully i will get the same good fortune. So far pleased with the shop, If this second problem gets fixed I know where to truly go for my cars office visit and check up.. Great Job Guys/ Stephen

I went there to get an only change on both of my cars. The prices were very reasonable & Danylle B. was very professional and knowledgeable about the services the company offered. Would recommend you check them out. Tell Danylle, Howard sent you....

I went there for a couple things but agreed to the overall free analysis of all what was wrong. I knew my truck needed some work. Everything that was wrong I was in complete agreement with and the service adviser was great in explaining what needed to be done. Needless to say I got some work done and made an appointment to have the additional work done. It is a great place when you find car shop that does it all it is a one stop shop. I will be back and will tell others.

Very Fair Pricing. Have always had tremendous experience.

To the Fine Tune Auto Team, I was very pleased with the service I received and learned a lot from your Professional Staff. I have referred many people to your company due to the service I have received. Fine Tune Auto is now my place of choice to take my car for any repair needs. Hopefully, I will not have to have many car repairs because I put forth every effort to maintain my vehicle. I give your company an A+ for service and your professional information.

My experience with fine tune auto was very positive. Caleb did the scheduling and gave me a complete explanation of the order of events that were going to happen. They offered me something to drink while I waited. I had a few more specific questions so they offered to introduce me to the mechanic that would be working on my car. I had a face to face meeting with Tim who was happy to give very specific details on what the repairs would entail, why they need to be fixed, and how to prevent similar issues in the future. Bonus: Fine Tune Auto offers a military discount. I spoke with the owner and found the company to be veteran owned and operated. I will continue to give Fine Tune Auto my business.

Danylle was excellent in customer service and Jason Brennan the owner, was very professional, informative, and worked on my brakes. He also did extra work at no charge. I would highly recommended them. By the way Danylle offered two coupons to reduce the coat of my service. Great Experience!

Great experience! The customer service was great Caleb helps out a lot.The work done is awesome love this place! Customer for life! Thanks guys..

Very professional car mechanic. Owner is straight forward. Highly recommended for tune ups, oil change, trans work, awesome in troubleshooting problems after the dealer fails to fix your car.

I went in for an oil change, and the service was quick and excellent. They did a full inspection of the car and explained everything that I might want to get done without making me feel like it was getting shoved down my throat. I will be returning.

Good pricing. Danielle B. always provides great service. Thorough inspections

Great customer service with thorough expert auto examination, diagnose, and cost effective solutions. They handled the replacement of my head gasket and follow-up routine maintenance superbly!

Excellent communication and service. explains what needs to be done before its done so you dont get hit with unexpected big bill. Ive had problems getting my Mercedes serviced properly at other repair shops, but not here. they also tell you what needs to be fixed now and what can wait, so you better budget the repairs. will probably bring my classic firebird here too, and not worry things wont get done right. glad I found them.

My initial experience was great. A young man named Caleb was really great and explained everything to me, in terms I could understand. I would go back.

Friendly environment ...My first time there and I will definitely be back. Danielle and Tim were very informative.

First time I brought our vehicle here for oil change... superb service! was well worth the drive!!! Danylle was awesome in assisting me... thank you!

I really appreciate that they took the extra time to get my car up and running again during the busy holiday season.

Amazing service!Danylle was spectacular!Makes you feel at home.Highly recommend this place

My experience with Fine Tune was awesome!..Danylle was always polite and professional and the repairs needed to fix my car were done in a timely manner. I would absolutely refer their services!

I have received superior service at Fine Tune Auto Service in terms of its genuinely friendly and honest customer service, mechanical expertise, prompt service, and fair, reasonable prices. I have found this to be so no matter whether I was seeking routine maintenance on my Toyota Prius or repairs for a specific issue with my car. The service I have received at Fine Tune Auto Service has been better than the servicing I received at the Toyota Dealership in River Oaks. I started coming to Fine Tune Auto Service based on an AARP/Repair Pal post and rating about Fine Tune Auto Service. I highly recommend Fine Tube Auto Service.

Jason was so helpful in resolving an issue I was having with my GMC Yukon. I had taken it to the dealer and they suggested replacing my engine which tbey quoted at over $7000 in repairs. I called Jason he not only towed ny truck from the dealer for free but also fixed the issue and only charged $2000! So Jason kept my old engine and charged me less than half of tge dealers quote. Thank you Jason and Fine Tune Auto for doing honest business with great service!

Professional shop, friendly and informative. They do good work, and explain all theyre doing so the customer understands his autos condition. Ill be back!!

Havent had such an wonderful experience. Danielle was so helpful, accommodating and personable. Great lady working there.

Its true that you get what you pay for! Cheaper guys are usually scam artists & act like they know everything, treat you like a walking checkbook. These guys are always friendly, and they actually did what they said theyd do when I had a warranty issue with my car. No questions asked - they just fixed it & didnt try to up-sell me. I take all my vehicles to this place.

My plan was to seek out the best maintenance for my car. I found Fine Tune Auto Service on the internet. My visit to this company was a very pleasant one and they provided excellent service. The service was efficient, fast and I highly recommend others to Fine Tune Auto Service.Thank you,Pamela P.

On Dec 6, 2014 I took my vehicle to FINE TUNE AUTO. My 1st impression of them came over the phone after speaking to both Jason and Caleb. The were just the nicest people. My 2nd impression was meeting them and they did not disappoint. Andy gave me a warm greeting when I walked thru the door. Jason remembered having spoken to me on the phone. Caleb was so patient and professional as he answered every one of my girlish questions as to help me understand exactly what was being serviced on my vehicle. My last impression was the great job they performed on my SUV. I highly recommend FINE TUNE AUTO and a special thank you goes out to Art the mechanic as well.

Great customer service!! Danylle made my wife and I very comfortable and secure with the whole automotive care process (tune-up, lol). Any of our automotive repair or needs, we know where were going. Great Job! Keep up the good work!!

These guys are honest, true and seasoned mechanics. 2000 Ford Taurus, dash and tail/rear lights were gone, took it to several guys and also did some work myself, but the issue still existed. Took it in and in less then 2 days problem solved. They also did a 27-point inspection which revealed some major safety issues. They saved me the nickle and dime experience of a used car. Thanks Guys!!!!!

As a single mom who is not the most automotive savvy woman around, I felt very comfortable and confident when spending my $ here. The young man at the front desk is extremely pleasant and very skilled at explaining what needed to be done to my vehicle and why.Fine Tune is a Hidden Gem in Lansing, thats for sure!

Ive been coming here for years Ive had many cars and theyve taken great care of them all the staff is great they treat you like family danylle is great she even picked me up from work to pick my car up I will not be going anywhere else.

I was pleasantly surprised Fine Tune is a hidden gem as they are not off the main road like the big chains and dealerships.They fixed my A.C. and did an inspection. They found a few other minor things and explained in detail what should be repaired.

A place with integrity that treat you with respect the owner is wonderful❗️

Work well done! Caleb Hendricks presented what needed to be done and why. A very professional representation. Will definitely return when service is needed.

The folks at Fine Tune Auto are among the finest I’ve ever encountered in the business. From the front of the house to the back, the level of competency and transperancy is remarkable. I’d recommmend Fine Tune Auto to anyone looking for quality automotive service..

I called on a Friday morning and was able to get in the same day. I went in because my check engine light was on. They checked it and Danylle explained what I needed done. There was a few things that I needed to get done. There wasnt any pressure in getting everything done all at once. I will be back to Fine Tune to get more things done. Thanks Danylle and Fine Tune!