Chris Hazelton was my first salesman and he sent me over to the new car salesman Brett Hogle, the vehicle I built on the GM website before it was even available back in 2019 had somehow been ordered and was on its way to the dealership. I was ecstatic, after having a horrible car accident with my first brand new 21 trailblazer(which was all black and not really what I wanted but at the time there was nothing available), I ended up being able to get exactly what I wanted. Thanks to these two amazing guys. Chris W the finance guy was great too. I would recommend Shaheen.

We were on the market for a new Traverse, and got to the point that we started cold calling dealerships to see if they had any on order that had not been sold. I left my information with Shaheen, and received a call back from Logan Willbanks that same day. Logan was great from start to finish, and even asked if I had a Costco membership so I could get additional discounts. When it came to financing they found us the best rate, and werent too pushy with additional warranties, which was refreshing. This is our first time purchasing a vehicle from Logan and Shaheen, and it wont be the last. Highly recommend!

Jacqueline Rhine Was awesome. I would recommend her. I’ve bought all of my trucks over 45 yrs from Shaheen I will go no where else.

Great place to purchase a vehicle. Our sales person, ( Brent), was very helpful when we recently purchased a SUV. The oil change/tire center did well. I suggest that you make an appointment for oil change or tires.

Ben has always been my car guy. He always delivers top notch customer service. He is very thorough when it comes to explaining all the different options available. He kept in contact with me. He was able to find the best car out there for me even when inventory was very low. I would recommend Ben to all of my friends and family. Thank you.

I could not be any happier that I found the vehicle I was looking for at Shaheen. Cory worked with me and Alex found me a great deal with great financing and did it very quickly. I picked up my new vehicle same day! Pretty sure theyve found a customer for life

Dealing with dealerships and new car purchases has always been my least favorite thing to do. However, dealing with Ben Behnke at Shaheen Chevrolet has changed my outlook on car purchasing. Ben was easy to deal with, no hype or high-pressure sales. He was very courteous, knowledgeable, honest and helpful through the purchasing process.

Great experience!. I appreciated the quality of treatment and how they listen to my request as well as needs in locating the perfect vehicle for me.

Everyone here is VERY nice! They offered me water almost as soon as I entered the building. Two gentlemen outside on the lot offered me assistance looking at vehicles. Overall just a very pleasant experience and very nice staff members here!

Mark and Jeff are amazing! Every time I do business with them they make it quick, easy and painless! I always get what vehicle I want and they bend over backwards to make sure all customers are happy and get what they’re looking for! I highly recommend Shaheen Chevrolet abs working with Mark and Jeff! Great people and they do honest great business! I’m beyond happy with my new lease!

Great experience at Shaheen! Zach and Tad were very easy to work with and knowledgeable about the entire process. They also made me feel comfortable being there alone (which other females can likely relate- not all salesmen are like this).We would definitely use them in the future!

Oil change was good was as usual. I was disappointed at the idea of all the service techs gawking over how bad my tires were (they were bald to the wire) but never once mentioned this to me or expressed how this could be posing a risk to my safety. Thankfully I am tentative to my vehicle and had purchased new tires, I merely stopped for an oil change while waiting my turn for the tire installation. Costumer safety should always be number 1.

My wife and I were both looking for new vehicles. The team at Shaheen was the only dealership that delivered. The entire experience was professional. We were treated like family!

Finally found a truck. Im glad we went to Shaheen Chevrolet and looked. Our dealing with Lenny Ezzo was fantastic he is very professional and did all the things he said he would. It was a pleasure working with him and we hope he is still working when we need the next one. Thanks for all your help Lenny.

Did not have my tires in stock and Andrew said I dont think I can get them before tomorrows appointment. Then after talking for a minute and I said I cannot come in any other day he said just show up at your 7:30 am appointment and Ill make sure they are here. So he bent over backwards to make sure they were there and they were! Then Tony was awesome during my visit and the guy that installed them was super fast and efficient and did the job right. The cashier next to my bay was so professional and joked with me. So my experience once again was so smooth and professional. Thank you again Shaheen Oil and Tire department you ROCK!!!

We took my mother to buy a car and we had a very nice salesman, Dylan Sells, who was very patient and attentive to us the whole time. My mother was very pleased with her purchase! Thanks Shaheen and Dylan!

I just made my second purchase in less than a year here at Shaheen with Richie in sales. First it’s over an hour drive and I’ll gladly drive it every time to work with Richie. Their team is fair and we feel they worked with us both times in making a deal that we both were happy with.I have a Chevy dealership in my backyard and STILL will drive to Shaheen. Thank you to all at Shaheen especially: Richie, Tad, Nicole and Ryan in financingWe love our Shaheen family ✌🏼🇺🇸🚘

I brought my car in 8am on a Friday and they kept it until the following Monday. Luckily they provided a rental. Their communication here is poor. When asked why my car couldnt be worked on, on Saturday, they didnt know. I could have easily walked behind the desk, into the area where they work on cars and asked myself!!! Pay a little extra for a warranty it will save you!

I went to Shaheen Chevrolet to test drive a trailblazer and see what the ballpark figure on my trade in might be. I really wasnt ready to purchase a new vehicle. There was no pressure from Logan my sales rep and the value of of my trade in was top of what blue book showed me online. Needless to say I now have a new 2022 Trailblazer that I love. Was hard to part with my old vehicle but a wise choice.

John Rausch was awesome to deal with at Shaheen. He was very communicative throughout the whole buying process. I would definitely recommend a visit to Shaheen for your next vehicle purchase!

My wife and I went in to find out our options when our lease ran out. They waited on us very patiently while we looked at many car and truck options. In the end, we bought our leased Equinox. I know the dealer doesnt make much (if any) when you buy out a lease. They were great about it.

I went to Michael Hernly and he was GREAT. i dealt with so many dealerships before i came here and none of them compared. everyone was very nice and professional. Any problems i had they were ready to help and it was just a great experience overall.

I would recommend Shaheen Chevrolet to anyone interested in buying a car. I inquired about a car I found on Cars.com, Ashley responded to my inquiry within minutes She was very helpful and made sure that the vehicle would be available when we arrived on Saturday. When we arrived we were greeted by Dave who was extremely helpful, courteous and willing to go the extra mile for us.Once we decided to move forward he introduced us to Tad, the manager, who worked with us on price and meeting our budget.The entire process for us only took 2 hours, no pressure, no hassle!I will definitely keep them in mind for my next car!!

Tobbie did a great job. He asked the right questions to figure out what I wanted, explained everything clearly, and really just impressed me the whole way. I never felt deceived or misled. Ill recommend him to anyone and Ill be back.

Your techs were courteous, even appropriately friendly, I feel at home when I’m in your facility. They achieve that perfect balance of personality and professionalism. Prompt, courteous, professional service. Direct, knowledgeable answers to my questions. Add in reasonable prices and I’m trying to imagine what more I could ask for..

The team we had working with us were Matt, Sam and Chris. they were courteous and patient and explain everything we needed to know. We even got a chance to meet Ralph and also told him what a good job they were doing for us. i would highly recommend them as a establishment to purchase or lease a vehicle. we did a lease and are enjoying it and appreciate there help in acquiring this vehicle

Bought this Trailblazer from Shaheen this weekend! BEST salesman Kenny Ezzo! Loved him wasnt pushy, cared about my wants and needs. Would highly recommend him!!

Zach and Ryan are very nice and easy to work with. Highly recommend shaheen if you’re looking for a new or used vehicle. Never had a bad experience. Will shop with them again.

Ken Vanderford was a great help in showing me and my wife a car we both loved and helped the whole process move smoothly and swiftly!

Best car buying experience ever!! We are new to Michigan and 1st went to Sheehan for an oil change on our existing Chevy. They were amazing! It is because of that amazing service we looked at them when we wanted to purchase an additional vehicle. Dylan was very knowledgeable, easy going and a joy to work with. The rest of the team was also so easy to work with. They all made us feel at home and was the best car buying experience we have ever had! Will definitely return for vehicle maintenance and for any future car buying needs. Thank you for making it a wonderful experience!!

Daughter bought her first new vehicle. Mark Howard was great, super helpful, low pressure. Got us every possible discount, incentive, and rebate. Great buying experience for our daughter, Chris in finance was very nice and explained everything too. Receptionist was a little pushy, so ignore her.

Salesman Reuben Martinez did an excellent job! The process was quick and seamless. I had a great experience. Thank you!!

Richie at Shaheens is a good guy to deal with when looking for a new vehicle. He was patient and funny at the process of filing out forms and signing on the dotted line. The company is organized and very friendly and willing to help you in anyway that they can.

I made the mistake of going to a different dealership for my last car because a friend was the salesman. I will never make that mistake again. Shaheen and John Rausch made everything so easy from the quick response to my inventory inquiry, setting up the appointment and purchasing my vehicle. Everything was complete within 48 hours.

Matt was great and explained everything going on with my car. I would like Matt to be my regular advisor moving forward. He is professional and an asset to Shaheen Service.

Bill (i hope that was his name) was incredibly friendly on the phone. Car was fixed fast, and they even cleaned it. Thank you!

We finally replaced our totalled 😕 Pontiac Vibe with an orange 2018 Chevrolet Equinox from Shaheen Chevrolet 😃. They were great to work with (ask for Ritchie and Ryan), and we are happy! 😁 oh, and grandson Ben helped us ♥

Went in for a tire change, was able to find a lower price on the tires while I waited, and they price matched on the spot! I even got a complimentary car wash. Definitely happy with the service. Thanks Shaheen!

Had a great experience purchasing are car from the team of professionals at Shaheen. My salesman Ben was honest and straight forward with any questions I had through the whole process. I would purchase another vehicle there for sure and highly recommend them to anyone.

This turned out to be the fastest way I sold my car. Erick provided us with all details and made sure our concerns are addressed.

My husband just purchased a new vehicle for me yesterday. Brent met us on the lot, and answered any questions we had. He let us take it for a test drive, and we decided that the 2021 Chevy Trax was the right vehicle for me. He helped us get the ball rolling, and financing went smoothly. I cant thank you guys enough for the no sales pressure, and helping us feel relaxed instead of overwhelmed. I had a few not so great experiences at other dealers. I will definitely be telling people about Shaheen, and be back for our vehicle needs in the future.

The person I spoke with and had transaction/interactions with was Brent Cram. Phenomenal individual. Straight to the point. And answered questions to the best of his ability. Enjoyed myself and made the purchase a great experience.

The girl who did my oil change and tire rotation did a awesome job. Fastest oil change I ever had. 15 minutes and she was done. You need to give that girl a raise.

Thank you Mr. Zach Brendahl for making it a very special moment for me and my daughter as we were purchasing her very first car on her birthday. You are an amazing car salesman, your energy, your excitement and your patience was exceptional. we appreciate all your efforts towards us. Thanks again for being great!! Have a beautiful day!!

I was looking to sell my truck back to the dealership after they reached out to me. I came in to get it appraised and left. A month later I called back to see if they were still interested. I drove an hour here only to be told they can no longer buy it due to a new rule that Michigan passed “stating they can no longer buy cars from states that withhold title” that passed the day before but would be willing to take it in on trade. I would never do business with them or recommend anyone after this experience. Jake Haner was the salesman.Update: Went to Team One Chevrolet. They bought my truck and I asked them about this new rule or law that passed across Michigan and they didn’t hear anything about it. Smooth transaction.

The expertise of the *salesman working with me was;*1. very knowledgeable*2. answered all questions fully and without hesitation*3. provided information and recommendations regarding optional equipment andwarranties available for my new 2021 Silverado 1500, Z-71 completely*4. provided the opportunity & was able to meet the owner of the dealership5. sales staff were patient, well groomed and were very professional, knew theirproducts and displayed pride in their careers and employer !6. Shaheen Chevrolet is extremely clean, well organized, (with each department of thedealership well labelled) and is a (my opinion) hallmark dealership of the ChevroletMotor Division of General Motors Corporation (GM). GM has everything to be proud of tohave dealers such as Ralph Shaheen who has served the Lansing and tri-county area formany, many years.7. Thank you for this opportunity to rate the dealership, the sales person who served meand its proud & professional members. They made my purchase experience of anotherGM product A+ for which I have been purchasing GM products since 1971. This is myfifth Chevrolet Silverado 1500 Z-71. I have had a very high satisfaction with each one !(That is just the tip of the number of GM products I have owned through the years.8. Lastly, I wish the dealership and its staff the very best for their continued futuresuccess !!

Jon listened to what I thought was the issue and came up with two different quotes. Technician couldnt get air conditioning to act up at first but Jon remembered what I told him what was happening and to let the truck run longer for the problem to occur. Problem was fixed and so far so good on the repair. Price came in fairly close to the quoted price.Happy with the overall experience.

Very clean, very professional. Ben was very knowedgeable on the corvette which I purchased.Overall the experience was excellent.

Better dealership than Feldman!! Logan was nice but I had too much wait time. I finally left & came back the next day. Why dont car dealers go over everything youre paying for in your lease? I will probably go back when its time to trade because Logan did come through for me in the end.

We had an excellent experience with the team at Shaheen. Zach was great to work with. He was knowledgeable and personable, and he gave helpful recommendations as we worked through the selection process to choose the right vehicle for our family. We would definitely go back in the future.

Easy to schedule service. Everyone was extremely polite. Issue was resolved promptly. Communication was throughout and thorough.

I appreciated being kept up to date on how long it was going to take to complete the work on my truck. I also liked how the inspection items were explained in order to help me decide if it was nessisary.

David was great! The process was simple and quick. I was driving my new car the next day. I would definitely recommend Shaheen Chevrolet to my friends and family, and specifically David.

Garrett was great. He put together my estimate for tires when I was in for my oil change. He followed through and helped me on my next appointment. I’ll be requesting him going forward

I really feel like your mechanics were trying to get as much money out of me as they could.

I had a great experience all thanks to Erick! He made everything so easy and worked around my availability to help me get the best deal on my Jeep that Michigan had to offer. I look forward to working with him and everyone else at Shaheen again. Thank you so much!

It was a great experience. Brent Cram helped get us into the vehicle we wanted.

I got my 4th vehicle today from Shaheen, and it was by far the easiest time getting a vehicle Ive ever had. They continue to treat me and my wife like family and are very attentive when we have questions. I ordered a new Silverado Trail Boss and they kept me updated on the whole process. From telling me my build week, letting me know it was on the assembly line, the projected ship date and they got it to me before they said it would be there. Overall their the best hands down. Its the reason my wife and I continue to get our vehicles there.

The staff at Shaheen are always amazing!! I wouldnt take my car anywhere else!! Adam Ebright is awesome to work with!! He goes above and beyond to make sure the customer is happy! 😊

This was the smoothest and most enjoyable car purchase ever....So friendly and down to earth. Great selection and Zach B. was so helpful and knowledgeable. I highly recommend.

The absolute best experience I have had buying a car. Brett Hogle (salesman) Chris (in financing ) were simple awesome. Brett worked hard to earn my business. Pretty much giving me what I asked for. He went above and beyond the call of duty. He and chris were great to work with very pleasant, knowledgeable, no pressure sales. I came to this dealership from Cincinnati looking for the right car and I found it and more at Shaheen Chevrolet thank you for a wonderful experience I will be back next time I need a vehicle.See Brett Hogle If you need a new car he will treat you right.

Amazing customer service in the service center!!! We were an hour away from home on our way to Big Rapids for the weekend and our Silverado had an issue that prevented us from driving it! Not only did they take our car in for service but helped us with a loaner for the weekend!!! Definitely went over and above!!!

Bought a new truck. Great experience. John was knowledgeable and helped get me in to this wonderful vehicle

As someone who had a great experience with Shaheen when buying my new car in 2018, I knew exactly where to go when my senior parents needed a car a few weeks ago. Shaheen’s Ken Vanderford was wonderful to work with, and he helped my parents with all their questions and concerns. So of course, when my son decided it was time to buy his first car this week, I walked right into Shaheen and asked for Ken by name. We are now a three generation Shaheen family. 😊 And Ken is the best!

I had a great experience with Shaheen Chevrolet! Looking to get into my first ever lease was an easy and exciting process, especially with the help of John Rausch! I found the perfect car for me, with a great monthly payment! Additionally, Chris from the finance side of things was so helpful in sharing all of my options and explaining having a lease to me, as it was my very first time. Great accommodating and efficient service! Love my new car!!!

We had a very pleasant sales experience with Zach Brendahl. He was the best salesperson I have ever dealt with! No pressure, very friendly, very efficient, and VERY patient! It took us several days to make our decision, and he was great the whole time. Thanks Zach!!

It was a great experience from start to finish! Brent was awesome he helped us with all our needs will recommend Shaheen to my friends especially Brent Cram! Thank

We were thrilled with the outstanding service we were given in test driving a used Impala. Ken Vanderford and Tad Tuckerman made sure we had a good test drive. We decided we couldnt comfortably enter and exit the vehicle as my husband just turned 80. We drove our 2004 Tahoe in and told Ken we were probably going to have to stick with a Tahoe for comfort. We were then given the opportunity to test drive a 2021 demo. We fell in love with the beauty and comfort. Ken encouraged us to go to Build a Chevy .com. We found the car of our dreams already in transit. We talked with Ken and he put a hold on it for us. He was in touch with us almost daily with status updates until the car arrived. The day we came in to sign paperwork and take delivery was extremely smooth. Ken walked us through the process of signing loan papers, getting a price for our old vehicle and taking delivery of our new one. We are impressed with the his dedication to detail that he exhibited and his professional. In fact we recommended him to my Sister and Brotherinlaw who are looking for a Silverado. We love Shaheen Chevrolet because you are only as good as your Sales and service people.

Jacqueline is awesome! Great customer service. Made my car buying experience easy.

Sam Eddy is a great salesmen, this is the 3rd car I have bought through him, Shaheen is lucky they have him . I would have liked more cars to choose from but that isnt Shaheens fault .

Shaheen Chevrolet had the parts I was looking for at a great price! The parts that required painting matched perfectly. Parts ordered, painted and received in 3 days! I would highly recommend Shaheen Chevrolet.

I came to this dealership on 6/18/21 was planning to drive off the lot with a car cash in hand...found the one I was interested in and I spotted two representatives so I walked up to the door asked them if I could test drive one of the used cars. first thing out his mouth was could I afford it..as a African American female I found it very disrespectful for him to judge me and ask something personal like that. Very unprofessional..you would think maybe talk about how it’s a good car or the miles not if I can afford it. I recommend this place to my friends all the time never again. Nice cars but too bad you have disrespectful sales reps. Great way to lose customers ☺️

Appt time was honored. Service was perfect

Very friendly, detailed inspection, and go above and beyond what’s expected!

All staff were friendly and attentive. They told me what may be wrong and the estimated time it would take to fix the issues. Over all it was a good experience.

No new car yet.Us 🚗 are youReally bad?

Excellent as usual. Antonios was great to work with.

Great job by Josh Bendall on a Saturday finding me the right vehicle at the right price. All my questions were answered and details provided that I hadnt even thought of yet. We are proud to call Shaheen Chevrolet our dealership.

Thank you Shaheen you certainly made my visit worth while. The staff was generous, knowledgeable and professional. Thank you Tad, Keith and staff. I will certainly buy my next car from you. FYI..your excellent costumer service compels me to give an excellent rating while sharing my pleasant experience with others... You guys really deserve your upscale reputation. Thanks again.

Today I got an oil change and tire rotation from the quick lube center via appointment. Service was great, little expensive at $89. The FREE carwash was probably the highlight of my visit. Shoutout to the young man at the car wash, hes doing a great job. He used chemicals and a pressure washer to get almost all of the bugs off my car! Super satisfied with that, this might be my new car wash spot!

Our salesman Sam was very polite and was excellent to work with! He listened and answered all questions! I was very pleased with how he went over all of the features of the new Blazer! I would definitely refer anyone to him!

Great communication throughout the repair process. Vehicle looks like new after the repairs were completed

Our salesperson was excellent and the finance officer was helpful. The manager also did his best to find us more savings. In ways we wouldn’t have even thought to ask. All around a great experience to get the exact car we wanted.

We have not purchased a vehicle from Shaheen Chevrolet However, they have bought two used cars from us for very, very fair prices. The process of selling cars to them was easy. During the process, the sales people were professional. Given this, Shaheen Chevrolet is highly recommended!

Not happy with the used car sales follow up.Contacted the used car department on Monday about a Captiva. Was told that he would have to check to see if it was available. I gave my info and asked for a preliminary buyers order also so I can see what the amount would be. The sales person advised me that the vehicle looked like it was in service and he would send me the info. I never heard back from anyone after that call and now I was informed that the vehicle was sold just recently. If I would have been contacted back on monday and told it was sold, I would have moved on. Instead, I am trying to move my daughter into a vehicle fast and it was a wasted trip for her to find out it was sold.

First class experience and first class organization from top to bottom. Will definitely be buying my next vehicle from Shaheen

Always great service, its clean and the employees are friendly! They also have a great car wash thats free, and for a little more you get a deluxe wash. Most important they NEVER scratch the car or leave greasy fingerprints!

I was discouraged looking on line for a vehicle that fit my price range and miles on the vehicle. My intent was to go to a dealership and have them tell me the options I may have I dont know about. I know a mechanic that works at Shaheen Chevrolet, so that was my first choice for a visit. Long story short they had a truck on the lot in my price and mileage range. We couldnt seal the deal that day because I had to go to work, but Brent was willing to come in on his day off to finalize the sale. First class!

Lenny is a great guy, he took very good care of me!

This has always been a top notch service department. IF I cannot logistically bring my vehicle here, I will settle for another Chevy dealer since they do the best job in general.The Shaheen service department listens to my concerns, takes the time to talk to me about my vehicle and my specific observations of how it has been driving. Then we discuss my service options and they give me an accurate estimate of the cost and time frame involved for their technicians to get me taken care of.In this situation I was left with confidence that my cooling system and car in general were in great shape for some summer road trips across Michigan.The only unfortunate which will require another appointment to correct, is it turns out the air conditioning recharge was not all that I needed for lasting cold air, but I am confident when I bring my car back in they will be able to diagnose and correct the underlying issue.This service department, like the dealership in general, is spotlessly clean and organized. All the employees and management staff are super polite and exhibit a customer first approach, they really want to make sure you are treated well.

1. Great friendly staff2. Personalized service3. Was made aware of what the problem was and what the solution should be4. Rapid repairs5. Easy touchless payment system

Very attentive, very helpful kudos to Sam for being patient with us and answering all our questions. The experience was worth the trip and time even though we didnt get to meet Ralph or Jason

The dealer did an amazing job of helping me find the right car. They also were able to help me with finding the right discounts and offers from Chevy. I drove over an hour and a half from my own town because their location was so helpful. Thank you John you rock!

Zach Brendahl did a fantastic job. I highly recommend everyone to experience this great team of wonderful people. Thank you Zach, and the Shaheen team. You can laugh have fun, and buy a vehicle. Keep up the excellent work you all do!

Josh went out of his way to get us the car we wanted!! He even got us a better deal for it!! They were so quick and had our car ready right away!

I purchased a 2018 Chevy Traverse, Certified Pre Owned, from Shaheen Chevrolet on March 1, 2021.My sales representative was John Korrey. John was very knowledgeable about all of their used vehicles. He was very friendly and helpful explaining their vehicles and answering questions, while standing back and no pressure sales tactics.All-in-all it was a very good experience looking for a used vehicle. I would recommend Shaheen for anyone looking for a new or used vehicle. If looking for a used vehicle I would definitely recommend contacting John Korrey for advice and assistance.

Best experence ever.Erick Pardo did it again.Sadly I had a accident so I called Erick and by time insurance had taken car of claim Erick had another great deal for me and I was on my way.

Jacqueline was an amazing salesperson, very caring, listened and delivered!! Jeff was also great to work with as he diligently worked to make things happen and Kevin was great as he came to my home and set up the garage door opener and delivered the mats. This was the BEST dealer experience I have ever had and I will be a returning customer!!

Matt was amazing and patient. Very helpful and kept me up to date on my service. I appreciate him

Did work on my older Chevy truck done right and was finished when promised friendly service staff