I called them to inquire about a car.They put a price which in my opinion was ridiculously high. I might be wrong - I am not expert. I was intrigued so I asked how much did you guys pay for it.Obviously they wont want to tell me. Thats fine. But I was told its none of you business - wow. My friend, the first role of running a business is not to be disrespectful to a costumer. I would had convinced myself to buy it but I can never buy a car from a dealer who isnt respectful.

Always good service. Military discounts. They know what they are doing here.

If I can give them a 0 I would they are Part Changing Auto Repair. They worked on my A/C and still didnt work. I had to do the work my self.Stay AWAY!!!!!!!!!!!! If you want to give away your money Take you bike or car there.

Took my motorcycle there got new tires put on and general maintenance good people

5 stars all day! These guys are honest, knowledgeable, fast and so nice!!

Super nice people! I appreciated the honesty, i thought i needed a battery but it was just the connections that were loose! Starting up great now! Thanks again!

Cool guys and very nice

The guys over at DNZ are very knowledgeable, professional, and helpful, and service is super affordable! I took my car to the dealership and was told I needed $800 of parts and service, and took it to DNZ for a second opinion. They figured out what was wrong with it and its working great, and didnt cost me an arm and a leg. I wont go anywhere else!

Awesome work, Very affordable, Quick, Friendly customer service, Would definitely recommend without hesitation. Went in for squeaky under carriage and it was finished by day’s end with perfection, I definitely appreciate the service and will be back for any other vehicle that come under duress. Thank you 🙏.

Hanson Auto group off of K7 highway and parallel in Kansas City Kansas awesomeTammy and the guys there were awesome and getting us into a vehicle. I highly recommend these guys

This is for the motorcycle repair side of the house. The reason its 3 stars is as follows. I took one star off because I brought my motorcycle tires in to get replaced and they installed the rear tire backwards, so I had to go back and get that corrected. I then removed another star because when I went to pick it up, the guy at the counter informed me that they still think Im wrong, but flipped the tire anyways. it is important to note that at no point has anyone in their staff bothered to ask what year/make/model of motorcycle I have, so this is purely assumptions that they are making. Had they asked, they would have found out that I have an 83 gl1100i which has the drive shaft on the right side instead of the left like most shaft driven motorcycles. In this case, their poor customer service led them to install a tire backwards and the customer had to return to get it corrected, and when the customer returned to pick it up, he was treated like he didnt know what he was doing even though he was the one who initially took the wheels off of the motorcycle and as such, lost a potential returning customer.

Super nice owner/operator, very helpful. Great prices on nice vehicles with guaranteed credit aproval.

I own an older Honda motorcycle. Not many places still work on them. These guys did an excellent job with my front forks and tires. They were very friendly and quoted a price that turned out to be higher than actual cost.

Horrible, my daughter bought a car there and she took it back 3 times, each time they said they fixed it. Come to find out they was just we setting her sensors so the check engine light would be on. Never did fix it, she took to a better place to be fixed properly. Do Not Buy from Here.

Best car lot in lansing....at least thats my opinion.

It was ok

Helpful service dept

Just got done putting some tires on my vulcan. Nice guys, decent price no complaints

Love this place! Great friendly staff. Its not always easy dealing with anything to do with cars, but they defiantly make it an easy visit.I would recommend them to anyone and everyone!

Will NOT go back!!

The gentlemen at DNZ were extremely helpful. They fixed my vehicle as well as took care of standard maintenance like the air filter, battery terminals, and liquids.

Helpful staff. Wide selection. Good prices. Plus they kept helping me after I made my purchase

These guys are great dont listen to the one bad review hes probably a troll I have taken two cars to DNZ the first was the wifes prizim it wouldnt start one morning and had it towed in. It didnt have any compression in the cylinders they got it in and out and was fair on the price took the same car back when the door handle and locks broke turns out the motor was not the original to the car the car was a 97 with a 98 motor so when they ordered the door parts they ordered 97 which turns out they changed the door handles in 98 instead of making us pay for the mix up he took the cost on him self. not a lot of shops will do that and I just got my 01 civic out today need all the engine seals and water pump and timing belt standard stuff for a Honda with close to 200k on it but still some major repairs I asked around and DNZ was not only cheaper that everyone else they were willing to work around my schedule and get me in and out they have my business as long as I live here

Great guys to work with. I have personally purchased two cars from Hansen Automotive. My adult sons have also purchased vehicles here.No problems with any of our cars. Always helpful and friendly guys.

The only shop Ill ever go too....I wanted to add to my review, which is not something I find i have to do very often. I was there the day Mike Ebert got angry about his $2500 car and the guys there offered to help him fix the car even though it was not covered by the warranty. If you buy the cheapest car on the lot, you should expect a couple problems. Dont take it out on the guys trying to help you. That guy was a total jerk, and the Hansen guys took it in stride and didnt skip a beat. I bring both my vehicles here, and my friends cars any time they need anything...and my in-laws vehicles, and with 7 sister in-laws, I am there on a regular basis. Posting a lie is easy is it Mike...think about that before trying to be a douche. Other people are watching. This shop is great and so are the owners and employees. It is rare to find a used car salesmen with integrity but thats what you have here. Just because you did not like the answer you got doesnt make the guys there liars, it means you bought the cheapest car you could find and dont want to fix what you were told was wrong with it.

They did some car repairs for us and always looked for the cheapest fix. Saved me money and did a great job. Always very helpful.

Probably the most honest place you can go to without being ripped off by greedy a-holes. Dont listen to or be persuaded by the bad comments because they expected brand spanking new cars out of decently priced used cars. :)

Extremely unprofessional. Im looking around at some lots for a new car and they refused to let me test drive a car I had my eyes on unless if I was planning on buying it on the spot.

This place is garbage. I had a fan clutch replaced and while they were replacing it they put a hole in the radiator and charged me for a new one. After i get home i checked the work they did. I noticed that they left the brackets that hold the radiator on. The fan clutch is not working. So i brought it back they told me the fan clutch is working. But i know it doesnt work. He called me a leir. They claim to be veteran owned. Im a veteran and i would never disrespect anyone like that. Please stay away from this guy.

Worst experience Ive ever head, even for a $2500 dollar car. When the car had problems and was within their 30 day warranty the refused to perform the repairs. I had to take it in twice for sensors that I was assured had been tested and work. Then the front right drive shaft went out after supposedly being test driven. They refused to help. Never again! Stay away from these USED CAR SALES MEN.

Fantastic service here. They really looked after me. I usually think, oh, boy, how much is this going to cost me, but they really come through with a fair quote and quality work.

Very likeable place & down to earth. Kinda place you want to go to when shopping for a used vehicle.

Stay away from this dealer since they were horrible to deal with and NEVER BUY A CAR FROM THIS DEALER. Wish I would not even to have to give them a 1 since they do not even deserve a zero. PLEASE TAKE OUR ADVICE AND NEVER BUY FROM THIS DEALER TO AVOID THE HEARTACHE THAT WE WENT THRU

Ive bought 2 amazing cars from these super helpful gentlemen! The nicest and most genuine car sales men ive ever met.

Just got my daughter her first car from here, nice little focus. The guys helping us were nice and helpful, will definitely check them out next time we need another car

Just bought my new(new to me lol) VW here! Everyone was super helpful and nice. Will definitely be back next time i need a vehicle. Thanks guys!!!

Bought my truck from here awhile back, been perfect for me thus far. Guys at the shop were super helpful when i had issues with my wifes vehicle.

New owners took over in November. Honest people. They do more than brakes. Loved it.

Worst shop I have ever been to, don’t waste your time I was told I would get a call back when they find the bulb for my bike I returned 3 times to check & I still haven’t received a call, that was 3 months ago. To make matters worse the mechanics attitude is disgusting he is not a true veteran.

My Ford Escape needed brakes. I am always nervous going to an auto shop because Im a woman and I always feel like they are going to take advantage of me. I always call my father-in-law ( a mechanic - out of town) to get an idea of what I should be paying and they where right on with the estimate. They where really honest and told me exactly what was wrong and fixed it. My brakes are great now. Thank you so much! I would definitely go back.

They ran my credit....and i didnt give them consent!!

Willing to work with me on the price thankfully so im pretty pleased with my truck.

I would not take a go-cart to this place of business.They do not know how to work on motorcycles or cars.After taking my motorcycle back three times for the same leak and repair, decided to give this business another chance by working on my SUV.Big mistake, returned three times for same repair and found out that I was charged for a repair that was not performed.After taking my SUV to two other auto repair shops, found out my lug nuts were not tighten the brakes were missing parts, rotors had broken bolts, the engine was left one quart low on oil after oil change, the skid plate under the engine was missing all the bolts and wire tied up to stay in place.If You want to spend your time going back and forth to get your repair done right this is the place to go.Don’t buy their kc promotions sales coupon book, it’s also a customers waste of money.If repairs end up costing you more money to repair the damage done to your car by this place of business then it’s not worth the savings.What has happen to quality workmanship,customer service and honesty?????After being in automotive business for 20 years I am very disappointing in having a business like this in the cityI live in.

Purchased my tahoe here a few months ago. will definitely be back to buy again.

Great place to get repair on your Vehicles.

Don’t go here! I took my van here for a 100k mile service. A faulty part was installed. After months of corresponding, trying to rectify the situation, they promised to reimburse the cost of the part. I have never received anything & I’m done waiting. I went here because I like local, veteran-owned, small businesses— unfortunately, they think installing a faulty part on a minivan that transports three small children is no big deal. 👎🏻👎🏻

Do not take your bike here!!!!! They DO NOT know how to work on bikes. I went in for a simple slave cylinder and the so called mechanic took off the wrong side of the bike (so he sayes) and charged me for the shop hours to redo it. Over 500$ later Im sitting on the side of the road waiting for a tow. I feel like I was taken advantage of and he really didnt know what he was doing

Got a 2007 hummer H3 from them we live 3 hours away the engine light came on and they took care of right away no questions ask they care about there customers..... Rick Hansen five stars and thumbs up thank you.... Will tell all my friends to call you !!!!!!!!!!!!!

Very honest employees. Quick service with a smile. Thank you, gentlemen.

Good mechanic, fair rates, also works on motorcycles and they even fix flat tires cheap!

Awesome service with fair prices.

Service was friendly enough but I was charged $60.00 for a $30.00 oil change. Their reasoning...the oil filter was expensive. Got home and googled the price...$7.08! I also requested a light bulb change but the only light they could find was $300+, again....$3.73-$15.95. I usually prefer to support small businesses but I wont be back.

They give you quality work

Only place i go for work.

Outstanding service! Loyal to the customer! Honest and trustworthy!

Took care of everything I needed done!

Helpful and friendly, prices are good.

Good, friendly people

They have good cars for sell

Wonderful

Great service.

There honest

Great service

He was very friendly!!

Car was falling apart