What a great team! These guys genuinely care about doing things correctly and taking care of the people that walk in their door. Wish I could say Ive been going here for 12 years but thought Id save money by going to another network. What a nightmare these past 6 months have been. After all the hidden fees with the other company, I ended up spending $5 less a month for a phone with little to no service. THANK YOU DAVE for setting me back up. This man made sure my new phone was 100% set up and that I had no more questions before I left the store. He even gave me his business card to call if I have future questions. Great customer service!

I needed to upgrade my iPhone because my old phone was losing battery life. I tried doing this through the Verizon website and found that to be pretty frustrating so I decided to go to my local Verizon store for help. This ended up being one of the best customer service experiences Ive had in a long time. Jason was super helpful, knowledgeable and friendly. I got my new phone in a jiffy with all the stuff from my old phone carried over to it seamlessly. He also went the extra mile to show me some of the new features on the phone. Very nice experience. Thanks Jason!!

I realize Verizons demographic is intentionally elitist, but $50-60 for a screen protector? No other options? Thats the case here.Whats worse is how the associate dismissed me with a word the instant it became clear I wasnt interested. Theres courtesy, and theres curt; he was the latter.I might suffer this nonsense if the cell service was functional, but calls dont even register half the time when Im at home (in a supposedly good coverage area). Cant wait for my contract to expire.

Jason was amazing. I went in with my IPhone 11, (it wouldn’t connect to calls) thinking I was going to have to pay more then it’s worth to get it fixed. I walked out with the new 13 pro AND my bill is now less monthly then it was 😳

Jason was so helpful and so polite! He talked us through everything thoroughly, answered all our questions, squeezed us in to help us when we came back and saved us money. He was clear and got us everything we needed. We came back specifically to see him because he was so polite and nice and we will only give him our business from here on out. Highly recommend and commend his way of doing business.

I had an excellent experience when going in to trade in my old iPhone 8+ for the iPhone 12 Pro Max. I was helped by Dom and she was very professional and friendly the entire time and answered any questions I had about the new phone. She helped me find the best deals for me, including a new phone case, screen protector and the fastest charging port available. As far as the phone itself, it’s awesome. Going from and 8 to a 12 I was a bit nervous about how many changes I’d have to adjust to but it’s really pretty simple and straight forward. The set up took me maybe 2 minutes, it feels very smooth and runs way faster than my old phone. Verizon time and time again impresses me. 100% recommend!

Jason and his team are absolutely outstanding! Jason went above and beyond to make sure that we had everything we needed for our new iPhones and that everything was ready to go once we arrive to our scheduled appointment. I would recommend anyone and everyone to this store!

Jason was an absolute delight to work, worked within my budget and helped make my teenager happy.

I have purchased many phones through Jason Argos and it is so simple! This time I had a huge time crunch and he got everything done so I could just walk in and pick up the phone! Excellent customer service!

Jason and the folks at this store are and always have been amazing. Great experience everytime! Call ahead and book a slot for the best service!

Jason was awesome! I had to add a line, upgrade my phone, and upgrade my moms. Ive seen Jason for all of my phones and continue to return because of his knowledge and professionalism.

Blake was great, worked hard to get me best deal possible. Made sure I was happy with my purchase. Gonna force my wife to upgrade and we will be getting ahold of Blake.

Blake was very helpful, very nice, and very knowledgeable. I would highly recommend seeing him for your phone needs at Verizon onEdgewood blvd in lansing! 👍🥰

Blake was great to deal with. Helped us out a lot and so was his coworker. I recommend this Verizon location and ask for Blake

Just had a simple fix with my tempered glass on my iPhone 12 and Dom took care of me with no issues. Always a pleasure working with her, as I have before in the past. Also helped me get my phone paired with my Apple Watch within a matter a minutes and was very knowledgeable of how to take care of the issue. Would definitely recommend Dom again!

Jason Argo is the only person my family will see until either he retires or we stop buying phones.

Jason was awesome! Great customer service. Made getting a new phone so easy.

EXCELLENT service & attentiveness! The entire staff was equally helpful & pleasant - even entertaining our Daughter in between customers! David was not only very personable & overall a joy to be around, but he went above & beyond in all his duties. He explained everything extremely well, personally brought accessories & the like to us to chose from, wasnt deterred when my old phone didnt swap over certain things ( ex. Websites I had pulled up on my chrome app, etc. ), instead, he took screenshots for me, as time consuming as that was & went in the back more than necessary to double check on particular things like the colors available of my new phone. He was quick but incredibly efficient, overly patient & made the process much more enjoyable than at any other carrier weve been to ( which is all major carriers ). We are satisfied, to say the least, & this is our go-to location for services! Thanks again David & staff!

Jason was helpful and knowledgeable. We were in and out quickly. Great service!

I met with an 80 something employee here to get her first smart phone. This veteran that was injured from falling from a helicopter, helped us. I cant make this up. He was amazing and fabulous. This was my day off, and I could not have been happier with the experience that we had. That person went above and beyond. This was before covid, so if he is still there, he should get a raise.

Always receive excellent customer service from Jason at Verizon wireless.

Jason is fabulous!! He is attentive, knowledgeable, fast, and thorough!! He always goes the extra mile to provide the best customer service!!! He is a fabulous store manager. We are so lucky to have Jason at our local store!!

Dominique is so knowledgeable and kind. I recommend her to anyone with wireless questions. She made the whole experience enjoyable and quick!

Straight facts with the pluses and minuses for the products.Very happy with the speed and knowledge Jason showed in taking care of my phone issue.

Jason was extremely helpful and had me out of there in record time. Definitely recommend going here.

The team is always willing to help in any way to resolve or assist with our companies needs.

Service was fast and better then expected. They cut straight to the point and try to get you the best deal from the start

Blake helped me keep my old phone working during Covid. So when it was time to replace it, I went to Blake.Blake was helpful, friendly, and professional. Without being pushy, Blake kept me from switching to Visible from Verizon.With the new phone there were some setup issues that Blake calmly overcame, working with Verizon Tech Support and his colleague Dave.Blake surpassed excellence by coming in Saturday morning (on his day off no less!) to have my phone ready!! Terrific service at a great price = maximum value. THANKS, BLAKE!

I went to this store after looking at the positive reviews and having been very satisfied with the service in the past. Went in on a Sunday to see what kind of deals we’re available. Was told I, my daughter and my husband would receive $440.00 off both iPhones and $300.00 of his android as long as we were back by the following Saturday. An appointment was made for Thursday, I had my screen fixed to the tune of $85.00 as was required by the service rep to take my trade in my daughter drove an hour to get her new phone with case and screen protector in hand and when we sat down to start the transfer the manger Jason, whom we bought all of our phones from in the past, said that “deal” was no longer available. When we respectfully expressed both our dismay and our disappointment in the situation he told us to leave. No apology, no reaching out to the company, no making it right. There are deals all over the television about trading in iPhones to Verizon and yet when we acted in good faith we were treated absolutely horribly and then summarily dismissed. No responsibility taken, no attempt to fix the problem. I recommend avoiding this store at all costs. He kept repeating I’m out money on this too. We set aside time and money not to mention fixing a phone for no good reason except at his instruction and then were told to get out because we weren’t helping his profit margins.

It was a classic Monday, I was so disappointed at the way a near by phone store handled (or not) my phone issue especially since they were the ones who sold it to me! Whatever happened to customer service! I was encouraged by my husband to go to Verizon to see if something else could be done and. not only did this great sales associate named Dave fix what the other phone store who sold me the phone could not, he was a awesome person and not a pushy sales person!I I decided to cancel my service with the other phone store and purchased one from Verizon, my phone was not the most expensive one but I left the Verizon phone store feeling like I mattered! Thans Dave, thank you Verizon!

Walked out with a new phone, upgraded package with very little raise in costs. Very friendly and quick with all the transfer and change over.

David did an outstanding job and everyone else was helpful and courteous as well. Two thumbs up

Dominique did an awesome job! She displayed great patience dealing with my previous carrier as porting my phone number over to Verizon was a bit of a chore to say the least. Great job, Dominique!

Jason was very patient and thorough during my visit. Would recommend to friends and family.

Very helpful, straightforward staff. Im not a tech savvy person and Blake made sure I knew my options before I left.

Visited this store today, had a great experience with Blake & Dave, they answered all of our questions, HONESTLY!! store is very clean, in the future if I need a new phone or accessories this will be my go to place, thank you for your help we will keep in touch!!

We were seen within the first 5 minutes of being in the store. Blake is very personal and professional.

Jason was more than helpful during our visit. We upgraded our phones and he made the process as painless as possible. During our visit he addressed us by name and was happy to answer any questions we had. I honestly feel like when we left we made a new friend. Come to this store and ask for Jason and youll be glad you did. He will make you feel important and doesnt try and push sales on you either.

It was a fun experience and discussing our pups during the waiting for phone to do its thing was a blast!!

Dom was great! Knows her stuff! Thanks!

Blake was very helpful and understanding of my stressful situation. He helped get me an upgraded phone to replace the broken one.

Bought a new IPad. JASON WAS GREAT.

I upgraded 3 phones and added lines to my plan and everything went without a hitch. Loved the store manager who helped us, he was very thorough and good at conversation while he set everything up.

Blake was very straight forward, easy and fun to chat with, knowledgeable and quick ! Thank you for your help !

Great customer service recommend this store location if you need a upgrade or visit

Jason made my experience pleasant and stress free. He is very knowledgeable and listened to my needs and wants in a device. He is a diamond in the rough when it comes to dealing with phone issues. If you have ever had a bad experience with purchasing a new phone, Jason will be a blessing to you! Seriously, see for yourself and go see him the next time you need help!

Jason is great!!! I had a really tough day and he just had a calming manner about him. He also tool the time to properly go over my bill and explain everything in detail! His customer experience was amazing!

Verizon is a very friendly and fast reliable service I love it and the employees are amazing at their job.

Everyone has gone above and beyond helping me first when we thought I had list my phone and secondly with an insurance claim on my ipad I had purchased there. I cannot say enough good things About the entire crew there. Everyone is knowledgeable, caring and always ready to go the extra mile for you.Melody AtwoodLansing, Mi

Jason greeted me as I walked in the door. I told him what I was looking for, he made a couple of suggestions and answered my questions. I made my pick and he showed me how the new features worked. I’m happy and overall I would say I had an outstanding customer experience with him and Verizon

Quick stop to replace a broken phone - in & out in 15min, including waiting for a rep & activating the new device. Always satisfied with this store.

I ordered online & picked up in store. My order was ready very quickly. Blake wore his mask & I was greeted as soon as i walked it.

They were great and did everything they could to make our experience great! Will definitely make the trip to deal with them again!

Jason was a wonderful representative and went into detail with everything and patient and answered all my questions.

On time. Courteous. Helpful. Saved me money & educated me on my purchases!

Absolutely amazing fixed me right up

Great meeting with Jason. Very knowledgeable!!!

My husband and I had a great experience with Jason. He was super helpful and efficient!

Our experience today was great dom was so helpful and kind to us and we had our 2 kids under 4 with us and she was very kind and understanding of them! I will always go there from now on! Thank you very much!

Jason is great! I’ve been going to him for the past 15+ years. He sends a quick hello a couple times throughout the year, he’s not pushy, he listens to my needs, he’s on top of everything so there aren’t any hassles for me. You can have a good experience with Verizon, but if you want a great personalized customer experience then see Jason Argo.

Jason and his staff give great customer service. They always make sure we have the devices and plans that fit our needs personally and professionally.

Associates very helpful and pleasant.

Jason provided excellent customer service! He is a great representative of the Verizon brand.

Jason was AMAZING. Best cell phone worker Ive ever met in my life. Felt like I was treated with upmost respect and will definitely be back.

Jason is always full of knowledge and extremely friendly. Wouldnt go anywhere else after having bad experiences at other Verizon stores.

They were friendly very good.

Dominique went above and beyond to make sure we got what we wanted.

Really enjoyed the conversation. It more friend to friend then associate to consumer

Had a great expierience here with Jason.He was very helpfull and profesional.

I was thrilled with the excellent service at my Verizon store.

My family and I have worked with Dave for a few years now and he’s always so awesome! He’s always so friendly and attentive. I stopped in today and upgraded my phone and he had me in and out in no time, feeling confident with my new purchase. Thanks so much, Dave!

Went in with a problem with my device and service less than a week old and we are resolving the issues in short order . Good customer service today

Manager blew up when we returned our watches and we both got new phones at the same time and we kept them.

Dave and Jason were terrific to work with...would recommend them to anyone and everyone...they spent time with us to insure we had the best deal..and understood our new phones.

Jason was extremely helpful in setting me up with a new phone. Quick and easy!

Jason A. did a great job!! Thank you!!

I felt that Jason was looking out for my best interests by making suggestions of services that I would like and other services that I wouldn’t really need. I’ve used Cellular and More Lansing store for at least 12+ years and have always been impressed with their service and professionalism.

Jason took excellent care of me!

Right in all set up and right out! Perfect

Edgewood location employee’s are always friendly and helpful. My favorite location in Lansing, Michigan. See you soon!

Dave Quinlan at the S. Lansing Verizon made my day today!!! Helped me switch to Verizon and have my own plan and get a red iPhone 12! I know my phone will get me through all year never any hassles or games with Dave! Go see him at Edgewood Verizon cellular & more. They care about customers there and come to work wanting to help people:) been going there for nearly a decade now.

Dom got us in and out so fast and was very efficient. Thank you!

Jason Argo always treats me and my friends and family great every time I see him and always helps you get the best phones and accessories at the best price every time! Great personality and very helpful I recommend him and his store on Edgewood very highly! Thanks again Jason!!!

Always fast, friendly service.

Jason at the store was very knowledgeable and patient when he explained the options of the plan and features of the new phone. Very polite.

I have dealt with Jason for many years and have always been given the utmost in customer service. He is professional and efficient and is very knowledgeable about his products. The store is always clean and organized and currently using necessary precautions needed because of the COVID Virus. I appreciate Jason and this store and wouldn’t go anywhere else!

There was absolutely NOTHING that could have been better. Dom was totally amazing. As long as she’s there, I’ll never go back to the corporate stores.

Dave Quinlan has been providing excellent for me for a number of years. Always friendly, efficient, and provides exactly what I need in product and service. I can always count on Dave. ⭐️

Jason @ the Edgewood store is the best. Thank you for working everything out for me today.

I have been a Verizon customer for many years. Thank you for your great service.

I stopped by the Verizon store on Edgewood Blvd. and Jason and Dave were very friendly and very helpful to what I was looking for. I will never choose a different location to deal with any of my questions. The costumer service here was perfect and anything i needed they were able to help me out. Thank you

Dave is always helpful and informative when it comes to purchasing any of the new phones that come out. I just purchased my third iPhone from his store & I couldn’t be happier. I had to preorder the phone and it ended up arriving 3 weeks early!

Great service. Blake is awesome!!

Been doing business with Dave at this Verizon store for many, many years. Always great customer service and willing to help!

I had an experience that could have very easily turned bad due to circumstances that really couldn’t have been avoided but Jason was awesome and extremely helpful with everything he went over everything with me very thoroughly best experience I’ve had yet with Verizon don’t want to go anywhere else

Dom was very helpful and answered every question we had. I would recommend anyone to go to her for what they need she got us everything we needed. Keep up the good work Dom!!

Very knowlegedbly and helpful

My phone was damaged and seemed to be shorting out with the screen flickering and getting hard to read. I popped in and spoke to Jason, who immediately helped me choose a phone that would meet my needs without breaking the budget. He was extremely helpful and efficiently transferred my data to the new phone and shortly I was on my way, connectivity ensured. I highly recommend Verizon, which excels in customer service!

I had a wonderful experience working with Jason at the Edgewood Verizon. My existing phone completely shut down and I was able to make a same day appointment and get a replacement set up within the hour. All three of the staff members that were there were working diligently to keep the store clean and respect social distancing with their customers - I was the only customer in the store during my visit. Very impressed with the level of service and knowledge at this store - best experience Ive had with Verizon to date!

Verizon has always done right by me, I wouldn’t go anywhere else or trust another Company. Thank you for always being patient and kind and more than just professional, you make my family feel as if we belong there as well.