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A1 Garage Door Service
815 W Edgewood Blvd Suite E, Lansing, MI 48911, United States
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A1 Garage Door Service

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Om
Review №1

We recently purchased a mid century modern home with an amazingly preserved original wood garage door. A-1 went out of their way to refurbish and make sure that it worked like new. Their pricing was affordable and their warranty is outstanding. A year later I had an unrelated issue and they stood by their lifetime guarantee. I cannot recommend enough. Thank you to Lou, Tim, & Craig for sharing your expertise and being friendly, professional, and amazing to work with! I really appreciate A-1 taking such great care of our home.

Br
Review №2

It was amazing. Tim showed up for a small job and just saw things wrong. It was 100° and super hot, but he press through for hours. I have used this company two times before and this is the best experience I’ve ever had. I would recommend this company because it’s honest value and great customer service.

Bi
Review №3

Tim was very friendly, courteous and helpful with suggesting different options to fix our problem. He cleaned up when he was done and also made sure I was satisfied with his work. I would definitely use A1 Garage Door Service again!!!

Du
Review №4

Came early in their time window. Craig was knowledgeable, trustworthy and kind. He worked quickly and everything was top qualityI was impressed and would choose A1 Garage for all of my garage door needs.

vi
Review №5

Tim did a great good. Good service but I think it was little over price. I told Tim that I could have brought a new door at lowes or home depot for 800 and it comes with the installation kits. The service costed me $1077.00 But it is what it is. I dont know how much the springs, brackets, and cable costs but I guess was all in labor.

Do
Review №6

Have used for both repair to older garage door/opener and replacement. Prices are very reasonable, service is great and hardware installed is excellent. Service personnel are polite and efficient. Will contact for future needs and recommend to others.

Ki
Review №7

Great services all around! The business members I had talked to were respectful and quick to appoint me to services. The person that came out to help me, Craig, was excellent! He did an awesome job with the services and posed no issues whatsoever! It was an amazing overall experience, and I will surely spread the word.

Ry
Review №8

(posting a few days after service because things got hectic - sorry, Craig).Called in requesting same-day service for a garage door that couldnt close due to a snapped wire. Craig was sent out to help us and replaced the wires, as well as a pair of extremely aged drums and springs (the wear and tear on them was evident once they were in my hands). All of this was done extremely professionally and for a very reasonable price.Thanks, Craig!

Ph
Review №9

Great experience with our technician Lou. Very professional and went above and beyond the service that was required. We would recommend A1 and Lou to everyone for complete installs to repairs.

Am
Review №10

I had my garage door opener break and I scheduled an appointment for a technician to come out they called me back the next day and informed me they could come sooner which was amazing! They sent out the technician Craig and he was amazing, was seriously so friendly and personable and installed my new opener in such a timely manner I highly recommend!!!

M&
Review №11

The spring broke on our garage door. Called A1, after having them install our garage door opener last year. Amazingly fast service. Less than 3 hours after calling, our garage door is repaired. Cole was efficient, knowledgeable and pleasant. A great experience and very reasonably priced. I would highly recommend their services!

Ra
Review №12

Our technician, Lou, was awesome. The door is fixed, works better than it ever has. I totally recommend A1 Garage Door Service.

Ro
Review №13

Appreciated the quick service, and the tech was competent. They overcharge for service. I have a single spring door and he wanted to install two. We are selling soon so he agreed to put one spring in. I cannot believe it cost over $600 to replace a single spring in a residential garage door. I had no choice because the door wouldnt open and we needed to get cars out. Based on that I am very hesitant to recommend them.

Bl
Review №14

Great experience. Tim indicated the parts which should be replaced due to wear and tear

fa
Review №15

My technician Lou was amazing! Lou made the experience as smooth as possible. I was getting a set of springs and roller replaced. A1 has a great 5 year warranty on the set I purchased and all was installed within 45 minutes. With the great pricing and excellent customer service I couldn’t ask for anything more!

Ja
Review №16

Very satisfied. Jason and Zac were friendly, courteous, professional and fast. They did a great job. Looks and works fantastic.

Sa
Review №17

Craig was Great. He was knowledgeable, honest, and worked efficiently. Very happy with A-1

De
Review №18

Great service fast and friendly service guy very professional with trying to help u save money while giving out great service will always call and refer my friends and family to this company

Ke
Review №19

Craig came out today to give me an estimate on a garage door replacement. He was able to do a temporary fix in the meantime to stabilize and support my current damaged garage door panel, as it was on verge of giving out. He was very friendly, professional, and knowledgeable, and most importantly, he did not pressure me into buying anything right away or try to sell me anything unnecessary.

to
Review №20

People were friendly. I told them over the phone I needed my garage door torsion spring and cables adjusted and was told it was not a problem. Their technician showed up at my house and refused to adjust them stating they do not adjust doors they did not install. Someone lied to me and I was stuck with a visit charge and they did not even fix what I called them out to fix

Li
Review №21

Excellent service throughout the process - making the appointment, staying in touch letting us know when the technician was coming! The technician came to the door with a huge smile. He was very helpful in making suggestions both in addressing the issues and other timely improvements. We will continue with A-1 for a yearly check up and will recommend to neighbors. Thank you.

Ja
Review №22

Had new opener installed. Never did work like I thought it should. They came out 2 more times. Office said since it was past the 30 day labor warranty I maybe would have to pay for their labor plus a 25 dollar trip charge. In fairness to them I paid neither.I still am not satisfied with the product. Next time I will use Overhead Door.

Ka
Review №23

Highly RecommendCalled another service and was told their first available appointment would be in four days. I called A1 and they came out within an hour and replaced my outdated, broken garage door opener with a new one.Lou was fabulous! He explained why it needed to be replaced and was extremely efficient, knowledgeable and a very nice man.I highly recommend Lou and A1 for your garage door service.

Ra
Review №24

Craig Clark was both fast and efficient. He was very courteous and made the fix look easy. Great service!

Er
Review №25

Craig was top tier in his knowledge and customer service. He replaced my broken horizontal torsion spring quickly and pointed out other issues.

Mi
Review №26

Over priced by a couple hundred dollars but was in a bind and had to have it fixed. Service man was good at his job.

Ti
Review №27

Craig C was our technician. He was very thorough, helpful in explaining what the problem was. He went above and beyond what we expected to make sure we were satisfied as a customer. Thank you, Craig

J
Review №28

I had A1 come service an old keypad on our garage door that was not working. On his inspection he noticed dents on the track and gaps in the weather strip at the bottom of door. He fixed those for us as well. Very reasonable prices. I’ll definitely be using them in the future and refer them to family and friends

Gr
Review №29

Lou has come out two times To my house to fix separate issues and every time he gets the job done with quality being a priority. I would highly recommend to anyone

Co
Review №30

Craig came out and was super thorough and nice. Explained what the issues were and ensured everything was working perfectly before he left

Ke
Review №31

Scheduled an appointment but they never showed up. They deserve no stars

Ne
Review №32

Zach was our technician...he was awesome...great customer service, Company should be happy how well he represented them. Very knowledgeable, professional, polite and quick..I highly recommend A1

Ja
Review №33

The technician did a tremendous job. Arrived right on time, finished quickly, and was very friendly! Would gladly recommend to anyone who needs a repair done on their garage door.

st
Review №34

I paid $1100 for a spring repair. I was only given one option. I was emailed a sketchy looking receipt. The technician requested cash. Silly me, I paid cash. I have tried to contact the company and was hung up on.

jo
Review №35

Lou installed a new garage door opening system today. As on a previous visit by him a few years ago to do the same on another door I was very happy with his work. I had requested him when calling to make this appointment because of his knowledge, professionalism an attention to detail. He’s the best.

Ca
Review №36

A1 was wonderful to work with! From the salesman Al, who was patient, thorough and not at all pushy to the installer who, impressively, alone removed our old door and track then installed the new one in about 2 hours.Communication between the company and us was fantastic as well.100% recommend.

Je
Review №37

The service was great and very efficient. Representative came to my home and was very polite, ask questions, and provided valuable information.

C
Review №38

Very knowledgeable, professional, and reasonably priced. Finally, after 18 years of constantly having to fix my garage, a company who knows what theyre doing. Thank you so much. Words cant explain how much I appreciate you, and your work.

Ch
Review №39

Very professional young man with knowledge that was necessary to help me with my garage door issues. I would definitely use this company for all of my garage door issue in the future.

Ju
Review №40

Craig was an absolute delight to work with and had our door repaired super fast!!! Thank you A1.

Er
Review №41

Awesome service! Accidentally hit the garage door this morning and they were able to repair same day!!! Our technician Marvelle was awesome!

We
Review №42

Excellent service! Marvelle was polite courteous and thorough. Will always use A1.

Hu
Review №43

The staff who came to replace the garage door was nice. The staff in the office also was nice. Although my friends told me the cost is higher than other stores but I kind of like the quality of the service.

Da
Review №44

Lou M did a tune up on my garage doors a month ago. We were considering replacing the motors on our old garage. I followed up and Lou replaced the motors on our garage. For just over $1000 and a couple of hours we got 2 new garage motors that work great. In addition Lou was a classy gentleman who represented A1 in perfect fashion. Thanks A1!

Da
Review №45

Arrived on time. Friendly service, excellent job, door was repaired quickly!

Am
Review №46

Brandon was courteous and professional, however, 1st it was a broken pin and spring $672, then I needed 2 plates $80, then another part $128, then one more. The total to fix it was close to $980 when my quote was $672 and it took about 7 hours. Last year I had new cables put on and a new garage door opener, they used old 20 plus year old original fasteners which were bent damaged and rusty to put on the new cables, which couldnt have been safe. Disappointed

Ja
Review №47

First I would like to start out by saying thank to all of you at A 1 garage door, too many to thank individually, so this appreciation goes out to ALL of you and also the customer service and the professional service that you get and receive outstanding job thank you..Sincerely James and Cathy Cole.😁

Je
Review №48

Lou and Craig were amazing!! Very helpful and knowledgeable. Couldn’t have received better professional service!

Ke
Review №49

Terrific service! Lou was world class! Could not been more informative, what a nice guy!Be safe!

Ci
Review №50

After waiting an extended period of time, because of Covid, which delayed many things, lately, we were very pleased with the service, workman ship and experence displayed by this company. The wait was worth it and I am very pleased I can park my can in the garage again. Thank you Cole for the estimate and thank you Joe for your protectionism and explaining on how everything works. Thanks again. And I give your business 5 stars!!

Ja
Review №51

Lou was great...above and beyond with his customer service!! Will definitely reach out again if we need additional work on our garage door systems. Thanks again Lou!!!

Ch
Review №52

One of the best service/repair calls Ive ever had! From setting the appointment to the work being done, everyone was friendly, organized and knowledgeable. This is where Ill go for any future need for garage door work!

Ga
Review №53

Tech had excellent knowledge of what needed to be done and was very efficient during the repair.

St
Review №54

Craig Clark was Excellent Great work very knowledgeable!

Sh
Review №55

We were so pleased with the professionalism and exemplary service we received from A 1 Garage Door Service! Thltey were in contact with us prior to appointments, were on time, left the garage cleaner than before they came, and the service person was experienced and very helpful. We would definitely recommend A1. They certainly live up to their name!

Ra
Review №56

Had a problem with garage door not coming up properly due to hardware issue. Cole, from A1 came out, fixed it in short oder. Was very professional. Explained the issue, gave an estimate which was reasonable and made the repairs. He was very pleasant, friendly and knowledgeable. Explained the warranty, gave an estimate on a new garage door as this one is old and went on to his next customer. I was oleased with the experience. He was maskwd up and observed all covid recommendations.

SA
Review №57

Anthony installed our new garage door. He was very professional as well as friendly. He explained everything my husband wanted to know about. He also signed us up fo A1 Worry Free program for yearly maintenance. We we very satisfied with our service.

De
Review №58

Great, friendly service! No complaints! The doors look great!

Je
Review №59

My installer was knowledgeable and courteous and did an excellent install of my garage door springs.

Gr
Review №60

Called them and they were at my home the same day to help. Efficient and professional.

Ro
Review №61

I was pleased with the work done to repair my garage door. That said, I was surprised to learn that they have such a poor warranty and service policy after the job is finished. I was not provided a copy of the warranty before the job was completed. I may have done more research if I had known.

Sa
Review №62

Very efficient! Quality of work and the explanation of the process was exceptional and I highly recommend them for your garage door needs

Sa
Review №63

Lou did a great job! He was kind and knowledgeable. Will use them for all my garage needs in the future.

Pe
Review №64

Thank you for walking me through all my options today and giving quick and friendly service

Ka
Review №65

Cole, my technician went above and beyond. Extremely professional and helpful.

il
Review №66

Every part of our experience was 5 stars!

Wi
Review №67

Great service ... great response time ... great job ... Lou Lou Lou Lou Lou Lou ........

Fr
Review №68

Great service and reasonably priced.

Information
5 Photos
68 Comments
5 Rating
  • Address:815 W Edgewood Blvd Suite E, Lansing, MI 48911, United States
  • Site:https://a1garage.com/lansing-mi/
  • Phone:+1 517-273-0700
Categories
  • Garage door supplier
  • Repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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