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Accent Garage Door MI
708 E César E. Chávez Ave Suite G 25, Lansing, MI 48906, United States
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Accent Garage Door MI
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Je
Review №1

Nice family run business. I called at 9:00am and Jacob was at my house and halfway done with the job before lunchtime. He was friendly and professional. He assessed my situation and gave me different options to consider. The lifetime warranty on parts and labor just made sense so not only did we have the broken springs repaired, we also elected to do the full replacement of all moving parts. (Springs, cables, rollers, etc). I will be recommending them to friends and family for future service. Thank you Accent Garage Door!

Ju
Review №2

Accent replaced my old door with a brand new insulated door, and were able to do it quickly. Other companies couldnt get a new door for another 4 months. Install looks very nice and was expertly installed.

Se
Review №3

Brandon is top notch! I called late and he had me send him photos of my garage door so he knew what he was dealing with and prepared for his visit. He fit me into his schedule 2 days later. Prompt, friendly, and professional. Had me up and running quickly and I even asked him to make sure his card was left at the opener because I would definitely call again.

Ju
Review №4

Brandon was an amazing technician. He got both of our garage doors working again by replacing the units and rebuilding the doors. He knew exactly what was wrong with them after a few minutes and remained professional when explaining the problems and possible solutions. The cost came out to be just what he said at the beginning. It was a Saturday and he did 6 hours of work in about 5, and was nothing but nice the whole time. I also had just called that morning, so they were very quick to come out and take a look. Brandon was honest and had lots of experience. I don’t anticipate needing to call any time soon, but if I do I will surely call Accent Garage. They also have a warranty to cover parts and labor if I do have problems, so I can have peace of mind. Glad I called.

Sc
Review №5

Excellent experience with Accent Garage door!I originally had a box store install equipment. Huge mistake. Box stores dont know or care what they do to your house.Communication was great. Good explanation of what needed to be done and what could wait. The work was completed on time. No messing around, got the job done efficiently. I highly recommend. Theyre professionals!

Da
Review №6

Accent did a fabulous job for me. Brandon who was our technician was polite, courteous and very professional. They came to my home within two hours of my call and did a fine job, I would absolutely recommend this company!

Je
Review №7

So very satisfied with their prompt service and friendliness. I called for a free quote on Tuesday, they scheduled for Thursday. I was looking to have my existing doors and openers replaced, as one was broken and all was ancient. Stroke of scheduling luck, I was able to have my two openers and doors installed the following Monday. I did not feel any pressure from any of the employees I spoke with. Brandon was great at explaining options to me and I felt very comfortable with the decision I made. I’ll definitely recommend them to anyone I know who needs garage door service.

SU
Review №8

I have had Accent come out twice (a year apart for two different issues) and recommended them to a friend. Repairs were done quick and reasonable. Technicians are very efficient and personable. I highly recommend this company.

P
Review №9

This company is so worth the 5 stars!! Prompt, knowledgeable and very fair with pricing, family owned :), Jacob was a very nice young man. Highly recommended this company!!

Su
Review №10

My garage door remote stopped working on Wednesday. I called Jacob on Thursday evening and he responded and then by appointment showed up at 8.00am on Friday and fixed my problem!!! That is super fantastic service and prompt. Highly recommended.

Ja
Review №11

Next day service. Very friendly and helpful. Definitely recommend!

Ma
Review №12

I have nothing but AMAZING things to say about this company, the employees and the service I received. I NEVER write reviews, but i am so pleased that I had to say something. The gentlemen who came to my house today were so friendly (if I remember correctly Brandon was one of their names) and informative. The service was above and beyond just getting the job done. I would recommend this company to literally anyone. Prices were better than other competitors in the area. 10/10!!!

Gu
Review №13

Our garage door spring broke last night and this morning we called to see how long an appointment will take (the place that installed our garage door said Monday earliest - which in this cold is a bit tough to wait a weekend). We called around 8 a.m. and they came out around noon - which was in the expected timeframe of 11am-3pm. Jacob was very friendly and explained everything well when had questions for him and even taught some tips to maintain. He estimated install time to be about 1 hour which indeed was the timeframe he finished - he actually finished before the hour estimate, but with clean up and payment it was around 1 hour. Great service and pleasant experience. Definitely will recommend and call if issues! Thank you for your great and fast service!

Me
Review №14

Garage door torsion springs decided to break in one of the coldest evenings of the year. Called accent garage door. Prompt response and came within half an hour. Made recommendations to our garage doors and basically did a rebuilt in one night in the dead of winter. Backed by their lifetime warranty, I am rest assured that my garage door is now safe for my family. Would recommend them to anyone.

We
Review №15

Great service and friendly. Explained everything they were doing and why. I would definitely recommend this company to anyone that needs service.

Da
Review №16

I had accent garage door replace the spring on my door today. I called Sunday (yesterday) and they had a real person answer the phone. He was knowledgeable about the issue I had and seemed to be experienced in the repair so I went with him and scheduled the repair. He phone quotes 499 for the repair and charged 425 plus tax. He also found a badly worn part that I wasn’t aware of and saved me a service call later. I had him inspect my other door and he very honestly told me it seemed ok. Accent garage door has earned my business and I am confident after my experience that they will earn yours too. I’m a small business owner and understand how important honest reviews are. The quality of work that I see and the honest pricing has made me a happy customer.

Ro
Review №17

Accent door and their customer service are excellent they traveled great distances to replace my damaged garage door and were very professional and efficient They went to great lengths to ensure my satisfaction. I will definitely be recommending them to all of my friends.

An
Review №18

Brandon and the team were quick, responsive, well priced, and overall great to work with!

Mi
Review №19

Amazing service and communication! Brandon and Jacob walked through the process with me and answered my questions. Quality work. Same day service. Highly recommend!

Ca
Review №20

I very happy with the service I received from Accent Garage Door! I suggest you call them; you won’t be disappointed! 👍I called to request an estimate on repair/replacement of my Garage Door. Brandon was courteous and knowledgeable; he was able to come out the same day to give me an estimate.I received estimates from 2 other companies, but Brandon gave me the best price; reasonable and fair.Talk about prompt service, I received the estimate one day and the work was completed the next day. I didn’t have to wait 3 to 4 weeks to have the work done!I highly recommend this company! Thank you Brandon...Great Job! 🤩

Te
Review №21

Once this company get your money they are done with you, they do not honor your warrany and get mad even after I agreed to pay the $120 then he added that it might cost more. He did not even look at the door.This company install my door a few years ago. I just called them out today and the guy accused me of lying that it just happen to stop working. He said that he cannot believe that I have that much stuff in my garage that something must have been in the way of the door. I told him that if anything is in the way of the door it will not close but go back up. He also told me that it would not be covered by the warranty. I agreed to the $120 price, then he stated that it could be more. He did not try to inspect the door, but the fact that he called me a lie I called the company an requested that before insulting me and saying he will be back out after I move my things. Which is ok, but the angry attitude and accusing me of lying makes me never want to deal with this company warrany or not. Bad customer service. I will try and call another company. The man that answered the phone when I called to request a different service person, could not speak for laughing at me. What an idiot. I called discount doors and they repaired my door without any parts. Just put my door back on track. Discount door did not get angry, but was very polite, cheaper too. They was in and out in 10 minutes. Accent door have no good service unless they taken your money! I refused to talk to you idiots again. You nor your people moved anything at my house. If you knew what you was talking about. All I needed was to put my garage back on track. Your person did not stay at my house 2 minutes before he got mad and started aurging with me about why it is off the track. Yall are unprofessional idiots. I called Discount door who came and repaired my door in less than 10 minutes. Maybe you only treat a Black woman like you did me. I was called a liar, No one moved any thing for me, as a matter of fact the tech left because I had a small tool box near the door, said he would back the next day. If you had read my review, you would know that it should have been a warrany fixed not an install. Get your fact straight.

Ma
Review №22

Prompt. Courteous. Quality product and installation. Good clean-up.

Ma
Review №23

Brandon was able to come out on short notice, he provided an accurate quote for 3 garage doors & opener, then the next morning completely installed everything within a few hours! He is very professional, punctual and the quality of the doors & workmanship are perfect!

Tu
Review №24

Brandon was timely and friendly. The company provided details about their pricing. They got the job done the day I called.

Ky
Review №25

I couldnt have made a better call. I called them to request repair on our garage door after backing into it and denting it. They not only came out same day to inspect the damage, but they were able to complete the repair the next day! They were also able to complete the repair and use some existing hardware that wasnt damaged. In addition, they were far and away the most competitive bid. So, same-day service, a perfect repair, at the lowest price. How could you get better service? You cant. Accent Garage Door is the best option.

Da
Review №26

Accent did a great job on my new garage door. Brandon helped me talk through the design choices and stayed in communication with me throughout the ordering and delivery. Very happy with the result.

Au
Review №27

Clear communication and timely response and repair. Very professional and kind. Thank you!

Je
Review №28

Bought a fixer upper last year and needed two new garage doors. Found Accent-what a God send. They were timely, courteous, friendly, answered all our questions and the price was less than I expected. The doors are absolutely beautiful and work perfectly!

Jo
Review №29

Called Thursday for a garage door replacement. Brad was in the area and swung by to take a look. There was an opening for install the next day and Brandon came out to install. Very professional service with great price, excellent work, prompt arrival, and friendly staff. Definitely recommend the guys at Accent.

Br
Review №30

Got the job done efficiently and effectively. Highly recommended!!

Ma
Review №31

This company was a pleasure to deal with. The communication was great, the price was fair, the work was well done & the crew cleaned up after the job was done. Doesn’t get any better than that!

Ma
Review №32

This Company rocks!!!!!! From the first phone call to paying the bill, they were FANTASTIC! Affordable and they knew what they were doing!Three generations were here and that made me happy to support local business! 5 star plus more if I could! Thanks again Accent Garage Door.

Jo
Review №33

Accent door was excellent. Came out for repair right away. The guys were very professional and polite and did a great job. Explained everything very well so I could decide what to have done. Couldnt be happier. Thank you. Will definitely recommend.

Br
Review №34

These guys know their stuff!Don’t try to sell you what you don’t need. Very satisfied with work, friendliness, and clean up. Have recommended them to my friends and family. Even called owner for free advice and got back with me quick!

Ju
Review №35

These guys are great. They even helped me solve an age old problem with my side door hitting the track. Easy to work with. Prompt, professional, and reasonable/competitive prices.

M
Review №36

Fast, professional service. Went from estimate to complete new garage door install, with new opener, in less than 48 hours. Could not ask for a smoother process from start to finish. 5 stars easily, highly recommend.

Ke
Review №37

Needed a repair on my garage opener. They were able to set a appointment the next morning. Turned out my opener was to old to repair and needed to be replaced. Of course I expected that they would at least need to return. To my surprise the repair technician had a fully stocked truck and I had a new opener within a couple of hours. Super friendly and because I work during the day they had no problem explaining things to my parents and then calling at work to then again go over details. Would highly recommend. Good pricing, fast and efficient service. I also like that they use American made equipment and devices.

D
Review №38

Purchased a new CHI carriage style garage door and love it! It was a special order and was installed in one week. Very pleased and would recommend Accent Garage Door highly! I also purchased a new opener and the range is unbelievable compared to the old one!

As
Review №39

From when I called to the same day service....everything was amazing. My door has never been quieter. The prices we very reasonable. They were very professional.

Sa
Review №40

These guys are great!! Very friendly and patient, gave me a great price on spring repair without trying to oversell me. I will definitely be using them for any future repairs.

St
Review №41

Our door broke a spring and we couldnt get our cars out of the garage. This at 6:30 on a weeknight. I googled for a repair service and these folks offered after hour emergency service so I gave them a call. Snowy, slick roads and all, they were there in an hour, replaced the spring so we could lift the door and came back the next day to finish up. Nice guys, prompt, did good work, I recommend them!

Je
Review №42

Extremely quick response, great pricing, plus outstanding service! We love our new garage door and the entire process was pain free. Thank you for such a good job.

Al
Review №43

Excellent work. My garage door was an unusual size and they came and replaced the door and opener. One of the panels came dented from the manufacturer and they came back a couple weeks later to replace free of charge. Super nice and professional guys. Would highly recommend!

Ka
Review №44

They were prompt & efficient. Great work.

He
Review №45

Very quick response time, and Excellent customer service. I will continue to call Accent Garage Door for all of my garage door needs; whether for a repair or replacement. Brandon is very honest and does not replace parts that don’t need to be replaced, yet will replace those that do. He took the time to teach me about proper maintenance of my old door, ensuring I get the most life out of it. I continue to be impressed!

Ri
Review №46

Brandon and Joshua did a first rate job replacing our garage door spring. They were knowledgeable, timely and had great customer service! Thanks, guys!

Br
Review №47

Great serves Brandon came the day I called and looked at my springs. Fixed them on the spot. Great prices along with Knowledgeable technichins

Tr
Review №48

Awesome couple of guys, very knowledgeable and professional. Everything was on time, its a beautiful garage door, exactly what I wanted... A huge Thank You for a job well done!

Je
Review №49

Accent did an excellent and timely job repairing my garage door. The crew was responsive, fair, and personable. I’d highly recommend.

Fr
Review №50

Brad was at my house this week to fix a broken spring. When he inspected the rest of the door he was able to show me other signs of wear and the safety concern it causes with having 3 little kids. I was more than happy that he took the time to check more than just what broke. The only company Ill use for any other garage issues

Ry
Review №51

Brad was a great technician. He was very friendly and professional. Gave me honest feedback and we had our new garage door a few days later. Highly recommend Accent Garage Doors.

La
Review №52

Brandon at Accent did a great job with upgrading my garage door. I didn’t know anything about garage doors and he took the time to show me what was broken and how to fix it. I would recommend them to anyone!

Me
Review №53

Brad and Brandon were very responsive when my garage door suddenly started falling apart. They were able to order replacement parts with quick turnaround and were very helpful and knowledgeable. Highly recommend!

Lu
Review №54

No good. My garage came off track and needed to be balanced and re-tensioned properly. The repairman told me I would need an all new system and quoted me over $600 which was false because it was not broken, I believe he did not know how to fix it so told me this. He also charged me for replacing hinges which I did not ask for. Found another company in town to fix it for $90 in less than an hour.

Ba
Review №55

I had an excellent experience with Accent Garage Door. Joshua responded quickly to a search I did with Angies List (they had excellent reviews there, too). I explained what I needed (spring broke on one of my doors). He was able to come out the next day. He showed up when he said he would, calling about 10 minutes before he arrived. He got right to work, inspected everything, made a few recommendations, and finished the job (replacing the springs on all three doors of my 30 year old doors at my request). It took about 90 minutes, and everything was done exactly as I hoped. Outstanding experience. Highly recommend.

Ja
Review №56

Great company to work with. Came out same day I called after calling a few other companies and was half the costs as the two other quotes I had. I gave it a week or two before I posted the review to make sure everything was working properly and it is. I cant even hear the door open or close when I use it now. Thanks again Accent Garage Door MI you did great job.

Au
Review №57

Brandon & Brad were very friendly and knowledgable. Had a meeting to look at my existing door and needed a whole new setup. Installed everything brand new by 6 oclock that day!! Fast, professional service. Prices better than local competition!! Will definitely recommend to family & friends!!

ho
Review №58

Great customer service as well as an education on what work will be done. Hands down the best. This is the company you want to call.

D
Review №59

Had garage issuess... immediately responded and came down next day with all spare parts and fixed it.

Br
Review №60

Quality American made products and knowledgeable technicians. If you need prompt, efficient service give them a call. I would definitely recommend them.

A
Review №61

Great service, polite and gave great suggestions. I would recommend and use them again.

ky
Review №62

I manage rental properties and have used Accent Door many times...excellent/quick service.

Tr
Review №63

Not a good experience. Our garage door was off on either side by a couple inches. It was not like that when the technician started working on the door. We believe it was not tensioned properly. The repairman also told us that we should probably replace our opener as well as it was old and needed the chain tension fixed and that it probably didn’t have a way to do that. He quoted us 399.00 installed for a new one. Well it did have a way to fix the tension and the opener works better than ever. I would definitely look elsewhere for garage door repairs.

Ch
Review №64

Excellent service to go with excellent workers!!! I highly recommend Accent Garage Door!!!

Ma
Review №65

Fast and reliable service..my garage door is finally working like it should!!

Sa
Review №66

Accent Garage Door was very prompt and professional. Brandon was courteous andMade sure i understood everything.

ra
Review №67

This guy is a joke. Spec who cant give details of his estimate. Also rude if you ask questions

Ke
Review №68

Fast, and did and excellent job!

Ke
Review №69

Quality installation of garage door openers. Went above and beyond by correcting other issues with garage doors at no cost.

Ni
Review №70

Great service and super fast installation. Brandon was professional and went over every option with me.

El
Review №71

Great work! Door works like new!

Je
Review №72

Fast response, excellent work & thorough; polite, friendly, knowledgeable staff. Will definitely use again.

As
Review №73

Great company, on time and very professional service! Would recommend them to anyone!

Sh
Review №74

Friendly & fast service. They went above & beyond.

Ir
Review №75

THE MOST HORRIBLE company Ive EVER dealt with. They dont care about their customers at all and are EXTREMELY RUDE! Judge for yourself: I had an appointment scheduled 3pm-5pm on Friday. I called at 4:30pm to confirm and was told that technician will come as scheduled. At 5:10pm I called again to check what is going on, was told that their technician is too busy, that they have the right to choose who they WANT (!) to serve, TO STOP WHINING(!) and to call another company (not much choice on Friday evening)! If you you have problems, NEVER CALL THIS COMPANY!!! BTW their 24/7 Emergency Service advertisement is a complete lie. They simply dont pick up the phone.

Information
2 Photos
75 Comments
4.7 Rating
  • Address:708 E César E. Chávez Ave Suite G 25, Lansing, MI 48906, United States
  • Site:http://accentgaragedoormi.com/
  • Phone:+1 517-325-9005
Categories
  • Garage door supplier
  • Garage builder
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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