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Lapeer Gold And Loan & Cellphone Repair Plus
801 East St, Lapeer, MI 48446, United States
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Lapeer Gold And Loan & Cellphone Repair Plus
Comments
Br
Review №1

They always work with me. But I called them earlier and ask them what time they were open until. He said 6. I got there at 5:45 trying to pick up my guitar in pawn. I even told him that I had to try to get out of work early. So I guess if you want to see these guys make it before 5:00 pm

Da
Review №2

Josh takes the time...listens...and gives a more than fair price for ANYTHING I have brought in-highly recommended...have worked with him on numerous transactions and have always left completely satisfied.

Lo
Review №3

Nick is the best if you are looking for a real honest guy he is the MAN !the other pawn slash wanto be shop in lapeer you are just a number .If you want the truth and the best deal to be had nick is your guy face facts what we use pawn shops for are to get great deals or help when you need it he has never done me wrong and he knows his stuff go check them out ask for Nick great guy ! good luck everyone

Er
Review №4

These guys are fantastic and were so great to work with. They do fast and quality work and the customer service was INCREDIBLE. thank you guys!!!! Id send anyone here!!!!

De
Review №5

So happy this place has opened! I have never been into a pawn shop and I am really happy I decided to go into this one. It’s nice, clean, organized and the gentlemen are so professional. I finally decided to part ways with some of my kids motor bikes and was very pleased for the price I was offered! Welcome to town Lapeer Gold and Loans! Welcome back CPR plus!

Di
Review №6

Extremely clean organized honest and friendly owners. Lapeer Really needed this place. They are what anyone would want in a business and that’s honesty and class. CPR plus is ran by some of the nicest most professional people. Cheap prices for a better then professional job.

Me
Review №7

Incredibly lazy. Nothing but excuses for poor service.

Ri
Review №8

Very disappointed on what the offer was on my gold took it to the other place behind arbys and got more money. Dont waste your time here. Thought since they were new in town thought they pay good prices but guess not...

KL
Review №9

Good advice! Although they ended up only advising me that it would be cheaper to buy new than to have my device repaired, they did seem to be very knowledgeable and capable. Also advised me on what to watch for in YouTube do-it-yourself videos, which is what brought me there. Next time I wont go to YouTube, I will go see the CPR+ guys first!

De
Review №10

Best service Ive ever had from pawn shop, knowledgable, courteous and easy to deal with. Nice guys!

Ti
Review №11

I dont like to give one-star ratings. I believe I gave them the benefit of the doubt. But at the end of the day, I paid $60 for a repair I was told would take 15 minutes. I left with the phone, made a call and the mic didnt work. Took it back, he tried to fix it but said he would have to order a replacement part. Graciously put my SIM card in a loaner phone... Which I then had to use for 2.5 weeks while I waited for the part to arrive! Sometimes when you call, someone answers, but not always; they want to help but there is little communication among the staff. Finally got my part for the 15 minute repair, but was absolutely refused any partial refund for the major inconvenience of being without my phone for so long. And then, less than two weeks after getting the new part, the phone has begun to power-cycle - plug it in to charge, battery still goes to 0%, phone turns off and then begins to charge. Battery doesnt hold a charge very long; randomly sometimes will charge (but only slowly), other times will deplete while plugged in! I tried multiple cords, multiple everything. The final straw, I called again and explained the issue and was told it was either a software issue (requiring data backup and factory reset), or else I need a new battery (which they will do but have to charge me for!). Bottom line - I believe I gave this place a fair chance and am still regretting it. Save yourself the agony and make the trip elsewhere.

De
Review №12

The customer service is some of the best I have had. I first brought in my phone wanting a cracked screen repair, and I thought I was going to have to replace both the LCD and glass on my galaxy S5. They looked at the screen and said that they would try to fix it by just replacing the glass.Now listen, this is not a negative review, these guys did an awesome job and tried 3 times to just replace the glass before having to replace the whole screen (not to their fault). It was obvious that something was wrong with the way the glass was setting on the screen and they replaced both for a very, very reasonable price.All in all the customer service was great, they did a lot of labor and service for free when things didnt work out properly and this was my first time ever stopping in.So in the future if someone asked me where I would go to fix a phone screen or have anything else done, I would tell them to go see john at CPR phone and tablet repair in Lapeer!Thanks guys!!

By
Review №13

Jon is great. At times it gets very busy and hard to help everyone very quick. But that just means good work and great prices. Thanks for all your help guys.

Ry
Review №14

Clean and freindly people behind the counter they are fair and offer you the best amount for your item new store so cant wait to see what the future holds for this company its nice to have people that pay you honestly not to mention there loan rates are low will be doing business here from now on

Ki
Review №15

Very friendly and did a great job replacing my phone screen. Would recommend this place.

Ki
Review №16

Friendly efficient and politeAnd of course they seem to know what theyre doing😁 the prices are reasonable.

Jo
Review №17

Good service, competent repair personnel. Needed new glass for my daughters android, they ordered it, called me back in two days, brought in phone and they had it ready to go in about an hour and a half.

Si
Review №18

Id give zero stars if it was possible

Ca
Review №19

Did a great job replacing my screen very happy with the results. Highly recommended has great prices and great service

Al
Review №20

Great experience with the guys and gals! Extremely quick service at a great price!!!

Em
Review №21

I would like to take this opportunity to congratulate you for a job well done! My computer works as good as new. Im leaving you with this recommendation because you guys rock!

Ja
Review №22

Great alternative to paying high prices at the phone store! These guys can fix nearly any phone problem and very reasonable rates!

I
Review №23

Always great service when i go there...and repairs are always done the same day. johnny is amazing at what he does. i go there with all my phone repairs!

Al
Review №24

My iPhone screen crashed on me, they replaced it for 50$ which is a great price and quality screen, but a couple weeks later I was having another issue they fixed my phone free of charge. Will most definatily go back there and would not go anywhere else for phone repair but cpr. Great group of guys.

Du
Review №25

This place is great,good work .my iphone 5c would not charge and the port got fixed and also the headphone jack got cleaned it was $45 out the door and other place they want like $95 so this place is good and i recommend it to others !!! 😀

Er
Review №26

If I could go lower than one star, I definitely would. These amateurs kept my sons phone for almost a week and a half to fix a charging port. The guy that fixes that didnt show up for a couple days then screws around ordering the part. Finally pick up the phone and once its on the charger, not charging at all. It wasnt even charged when it was picked up!Total stoner hacks and a total waste of time thinking about this store.

Ri
Review №27

They said they could fix my phone in two to three days keep in mind its only a cracked screen. my phones been there for five days and they still havent fixed it I went with these guys cause they were cheaper but at this point I would have gladly paid the 35 extra dollars and could have had my phone fixed by now if you need your phone fixed fast ide go some where else.

Dy
Review №28

Very nice people fixed my phone after it was run over and I have no problems with it they are fast and are not expensive compared to other shops

Mo
Review №29

Very friendly and extremely reasonably price. Would recommend 10/10

Ro
Review №30

Came in for a battery replacement after the fact the phone still would not charge returned and they added a charge port at no charge. Great job timely and they stand by their work.

jo
Review №31

Shattered my phone took it in to Johny now that there’s new management!! He ordered my new screen and it was ready for me the very next day I fully recommend johny

Mi
Review №32

Would recommend. Had my iphone 6 screen fixed in under an hour. Thank you

Sh
Review №33

Cant give any less than one star... if you advertise that you open at 10am be there at 10am... not 1130 or 130... I wasted combined in 2 days 1.5 hours waiting... so I went to flint and got my phone fixed. Tried to keep money local but if they dont want it???

Re
Review №34

Very helpful

cr
Review №35

Internet states they are open until 7pm. Called multiple times. No answer. Then on 3 ocassions someone answered without speaking could hear noisy in back round and then they just hung up the phone. Maybe phone issues but I doubt it!

Ta
Review №36

Best deal, fixed right on the spot even thought they were about to close!

Al
Review №37

So.. I took my phone in there December 1st, the guy told me he would have my phone done in 2 hours.. Just a new lcd. I said ok.. No big deal $175. I call after 3 hours go by, hey do you have my phone done yet he says no not yet. So I called him the next day thinking that its been a whole day it should be done by now. He tells me Oh I need to order a new lcd cause, I didnt have it in Stock. So I thought to myself no biggie. Another couple days. So I call on December 12th. Says it still hasnt came in. Then the 18th still nothing. Then the 23rd, he proceeds to tell me he cant get the lcd right now.. Cause he doesnt buy his stuff from China.. Oh ok? So he says if you would like to come get the phone feel free. still not fixed.I didnt go get the phone cause he said he would have it done eventually... So this time I decide to go into the store January 5th.. He tells me he hasnt got it done cause he doesnt have the lcd.. But since Ive been so patient he says . He will tear apart a phone that is already together for me and have it done by noon tomorrow. So a month later Im going to have my phone back. I go into the store today the 6th. At 4 pm. Thinking itll be done. The phone still isnt together.. I walk in and the guy is playing on his phone. Asking what I need I tell him my phone, he says I still have to assemble it give me a min. He gets it all together and gives me it. I look it over. The lcd has bubbles in it serval of them. Was not done properly at all. So I tell him Ill be in tomorrow at noon. And my phone better be done. Worst service ever. Terrible. Very aggravating. Ive never written a review before. Dont go here. Pay the extra money and get it done by Jimmy Johns.

Ma
Review №38

Less than 1 star! You go in to drop off your phone and they give you a time frame, tell you it will be fixed and then when you come to pick up your phone they will tell you it will be fixed in a couple more hours which turns into tomorrow which turns into the middle of next week... its always an excuse every time and every time I went in there to get my phone FIXED like they said it would be, the person there is always sitting down eating, screwing around and not doing anything! I would never recommend this place to anyone!

Do
Review №39

He seemed like nice guy but couldnt fix my phone.

Wo
Review №40

I took my phone here once for my aux port. It was fixed that day, but then i broke my screen they said it would be fixed in 4 days where it has no been over a week and counting and im very angry at how long this is taking

Ri
Review №41

Youre service was great I would recommend you to others.

Ty
Review №42

John fixed my broken camera lens and my girlfriends iPhone 5Cs broken screen in an hour. Prices were amazing and he was a total nice guy!

Tr
Review №43

Poor attitude, called back at the time they told me too and no one knew what the status was in my phone. Never did fix my phone.

Ol
Review №44

I went to have my screen replaced and when I got back he was inside the store vaping. He left as I was walking into the store to go hang out with his friends in the parking lot. When he gave me my phone it was dark on one side and he told me it was because I let it overheat, although it wasnt like that when I brought it to the store. Wouldnt recommend.

Da
Review №45

This is about the worst business I have ever dealt with. I was told the charging port and new battery would be done in a week .. After three weeks many trips and much complaining and nothing done to my phone I was given my phone and told to leave. They kept my case my SIM card and my SIM card holder. Said it was not there when I brought the phone in.

Do
Review №46

They broke my phone while fixing it twice then sold me a stolen phone and the manager is never there

Dr
Review №47

Rip off artists and pot heads

O
Review №48

Good guy

Information
8 Photos
48 Comments
3.6 Rating
  • Address:801 East St, Lapeer, MI 48446, United States
  • Site:https://facebook.com/profile.php?id=100004610114681
  • Phone:+1 810-660-8664
Categories
  • Pawn shop
  • Cell phone store
  • Computer repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:12–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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