Why settle for the rest when you can have the best

Cristian is a good dude and will take care of any issues you have and will help you one on one on anything

Good customer service

Dont treat customers good. Bad phone service. WOULD NOT USE THEM. STRIGHT TALK IS FAR BETTER SERVICE AN RECEPTION.

Daniel was awesome, knowledgeable and accommodating. He made sure everything was working and taken care of before we took off. Thanks again, great experience!

Best phone and best service Ive had!

We have gone to 4 Cricket stores. 3, in a franchise, were great. The Cricket store in Crossville didnt do right by us. We love the staff at West Knoxville and Cookeville. Theyre great and very helpful with phone app problems.

Love the phones love the service customer experience is pretty good Mom I must say was a skeptic at first about service cuz its been a long time since Ive had a Cricket company phone and now that I have one I see that I made the right choice

I was treated professionally and was in and out quickly. I am very happy with Cricket 4G LTE and with the phone I was given for switching

Incredible. Today my Fiancee and me went in because she was having A problem charging her phone. How long have you had the phone they asked. Has it been hot, left in a car maybe? Answer was no. Have you dropped it? No she answered. They took the phone and plugged it into a charger. Hmmm, probably time for A new phone!Now me being A idiot not knowing anything about cell phones, Im thinking, has to be something simple wrong. We go home, I look at the phone. I find that some apps are running she doesnt even need. I deleted them. Download A phone cleaner app, it found A couple of viruses. Now they are gone. She didnt need A new phone, just someone to take A look at it and do what I did. Maybe Cricket needs to have people work for them that knows what theyre doing instead of Sales People . Very Ridiculous. I hope they take A minute of their Precious Time and read this review. I thought that I was A idiot lol...

Always seems to be an issue when I have done anything in this place. Very high turnover because someone new is always working and that is a reflection on management. When I first got my phone it was more than an issue and had to return another day bc it took so long due to the ignorance of the staff ..another management problem. Messed me up bad because I was porting my number to them and since she didnt finish the order right, I couldnt get service that day and to make things worse, It screwed up my account from Metro PCS so I have to go without a phone until they fixed it. To make this place better, a change in management or ownership making policy changes for organization in training needs to be solid.

I must have been at this shopping center and Google thought I was there. Cricket Wireless seems to be a good cell provider with plans to fit lower income budgets. All company share the same towers so reception is the same for Cricket. Phones play a part in reception as well as cell phone plans.

Good prices, only has one person working, be prepared for a long wait for service

A very good experience. Total cost ended up being more than was was told as estimate by around 33.00.

Had to replace my phone on a sunday. It was a great experience . Thanks Yall

Not happy with the phone or the service the only good thing about cricket I can say is at least my bill is cheaper and I can be on the internet and the phone sometimes

Great places for service

Stood in line for about 45 min. The idiot behind the counter did not know what he was doing.

Fast. Polite. Accurate.

The people who work there listen and are good at coming up with solutions to problems.

Very rude people who work here... Will not do business here again...

Its my phone service

From the brand down to staff at 3 local retailers. Dissatisfied, thoroughly!

Great phones

My place

Great service

Very friendly

Not a fan

Good customer service

Soso