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Dang It Repair
1114 US-321, Lenoir City, TN 37771, United States
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Dang It Repair
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Ch
Review №1

Took my iPad a few months ago 2 get fixed, I was very impressed with them. Will go back if I ever need something fixed on my phone or iPad

Sc
Review №2

Took my iPad Pro in to have the battery replaced. Quoted 5 days, took two weeks. I finally called and was told they tried to call the previous day, but apparently didnt feel it necessary to leave a message. During the installation, there was a problem and they trashed the screen. They offered to put a replacement screen in (just happen to have one) for cost. I wanted my unit back, so told them to go ahead. Save yourself a lot of trouble and take your items somewhere that has competent techs.The regional manager contacted me and offered a full refund and apology. Based on his professional response, I have change my rating from a 1 star to 3 stars.

B.
Review №3

Was told by T-Mobile I would have to go to apple to get my charger port replaced instead went here and the guy at the front desk had it fixed in less then 45 seconds! Awesome work and will definitely be back!

Ga
Review №4

Excellent. Had phone repaired in 1 hour. If I ever have another phone problem, Im going here. Thank you guys and gals. Highly recommend. Dont go out of business please.

Wa
Review №5

Recommended by U S Cellular as the top place to go. Believe it. They can do anything, excellent prices, immediate service, professional, personable! Free quotes.

Ju
Review №6

This team is absolutely amazing. They genuinely care about their customers. It is always a pleasant experience and a very reasonable price. They even help you register screen protectors when you purchase them and just really go above and beyond for their clientele. I recommend this location for so many reasons, but the main one if you feel like a true VIP. You are the sole focus the entire time you are in the store.

Wa
Review №7

Was in the LC shop again Wednesday morning dont know what I would have done with out this place. Very fast and professional. The kind of business you actually enjoy visiting. Stop by with all your repair needs.

Aa
Review №8

I’ve left a review of 2 stars because they were friendly and they did get to me promptly. However that was where my positive experience ended.I saw many 5 star reviews and wanted this to work.I carried my iPhone XS for a screen repair. During the screen replacement, they broke the Face ID. Not happy, but they only charged for the screen, and I felt I could live with that. The experience worsened for me when they say it broke because of apple’s design flaw, which may be true. However, then say they break something like 1 in 20 of this model...grrrr To me that means their repair process is broke 5% of the time.I leave the store and now my phone will no longer charge. It detects a cable is plugged in, as well as, if I lay it on the pad charger but it does not charge. I have tried 3 different cables and 4 chargers to be sure it’s the phone.I require my phone for work so now I’m out nearly a thousand dollars for a new one. It was better with a broken screen.For cheap or older phones, perhaps androids they are probably ok handling. For me, I would NEVER trust these people again!

Mi
Review №9

Jessica is absolutely amazing! Goes way above and beyond with the customers and is very sweet. She made me feel like a VIP. Service was fast and wonderful! I highly suggest using them! Ask for Jessica! Fair pricing!!!!

Tr
Review №10

Great friendly service, very knowledgeable staff. If theyre not sure they can fix it they will tell you right off the in the beginning. But theyre willing to at least take a look at the problem. They quoted me five days to get my parts. Had them in two days later. Came and got my phone fixed my phone works great.

Ch
Review №11

I had a cracked screen, but purchased a new phone.She helped me get my content from the old phone to the few. Was insanely friendly, everything transferred over just fine.I have nothing bad to say about my experience... I will use them again and again!

Ja
Review №12

Awesome service, Jess and Tanner were great. Would definetely come back for any repairs I need. Fair and great repairs.

ch
Review №13

My daughter’s iPhone charging port messed up while on vacation. The guy was very informative and had her phone repaired quickly. The price was also cheaper then what I was expecting. We will use their service again for any repairs needed.

Ph
Review №14

The service is very good and knows their way inside and out of a cell pbone.

D
Review №15

Awesome service. Very cool. Dang it! I will come again!

Sh
Review №16

My go-to from now on for repairs. Jessica Romines was awesome and managed to fix what another cell phone repair shop in Knoxville could not.

Qu
Review №17

Great people nice and know what they are doing.

Ch
Review №18

Highly recommend great services and prices are cheaper than anyone else only place Ill take my stuff to

Jo
Review №19

This is my second time visiting in the past year to have an iPhone screen replaced. 🙄Dang It is the obvious choice cost-wise when compared to the Apple Store. Great service both times. I feel like the work is truly guaranteed. Everybody has been so friendly & helpful but big thanks to Jess, who’s just a doll and super-skilled in the art of communicator repair.

Sa
Review №20

Very friendly and helpful. This will be our go to place for phone repairs.

Te
Review №21

Great customer service. Great repair speed and skill. Good prices. They also work on computers.

Ca
Review №22

Tanner had my phone, my tablets and iPads fixed and working like new in a matter of hours for an awesome price! I will come back to them time and time again! I’d give 862846 ⭐️s! !

De
Review №23

Tanner and Jess were great help. My Google Pixel 3 cable connection stopped working. Verizon wanted to sell me a $69 wireless charger or take it to their repair center for $100. Tanner reviewed it under a microscope, added some solution and air blew the connection out. Cost- zero. Good honest folks.

Ju
Review №24

Very nice staff and fantastic pricing

Ky
Review №25

I had 2 iPhones that needed the screens repaired and both were completely unusable/non working. After being told several times by my phone carrier that both phones were a lost cause and were beyond repair we went to dang it repair shop and they had BOTH PHONES WORKING WITHIN THE HOUR!!! I was so pleased with their work, the shop, and the employees! I will never take my cell anywhere else! I have finally found my go to shop for all my cell phone issues moving forward! I highly recommend this place!!

an
Review №26

Very helpful. Excellent service.

Ga
Review №27

Very knowledgeable regarding phone and computer repairs. Can usually fix the problem within hours. Recommend

Me
Review №28

Goid decent place great staff

J
Review №29

Called and asked how much a battery was for one of our customers who is on vacation down in Florida. They were polite prompt and very knowledgeable and helpful. The repair we would have done but its not needed at this time so this is the go to place when she is ready for a battery replacement! Thanks guys!

Bi
Review №30

Galaxy Notepad 10.1 was randomly turning off and on. Got stuck in reboot mode. I know as much about computers as I do about computers, and this potential repair cost had me concerned. Jonathan greeted me kindly, he pushed 3 buttons on the Notepad, it did its thing, and...Boom, fixed! Thank you sir! Stop by. Youll be glad you did.

Ti
Review №31

Well my first experience here was great! Great service, please with the finished product. A very nice young lady helped me and was extremely pleasant and did a great job.Was back today because I had such a great first experience. But today when I pulled up there was a closed sign in the window saying back at 2, although it was after 3. When I decided to try anyway, they were in face open. A young man was sitting there and he immediately came to help, but when I asked if he was aware his sign said closed, he said, Oh yeah, I know. I had been to the store earlier and just assumed it was in fact closed, now Im not so sure. If only the young man had been apologetic, no problem. But to have been given the flip answer that i got, I decided it wasnt worth doing business with them again. Customer service means a lot, and this young man missed the mark today.

Je
Review №32

Jess was extremely helpful,friendly and very knowledgeable . Good price on battery replacement . Highly recommend the Lemoir city store.

Ry
Review №33

Ive had several phones repaired here and Jessica and her staff are fantastic! Im from Knoxville but drive to their store because I know theyll fix it right!

Br
Review №34

I have had several occasions where I thought my phone charger plug in needed to be replaced. All the phone needed was a cleaning and they have done it every time for free. Very good customer service!

Os
Review №35

Amazing customer service. Were able to fix my ps4 disc reader problem in no time. One of the few places in Lenoir City that are really helpful towards their customers.

Jo
Review №36

This shop is da Bomb I walked in and they smiled, welcomed me in an d had my I Phone repaired in no time. They can fix it all. All phone types and other small electronics... I dont normally submit online reviews but it is nice to see a business like this one that believes in true Customer Service!!

Jo
Review №37

Tanner did a great job.

Do
Review №38

NOT JUST A ONE TRICK PONY!!!Literally a life saver!!!!! Came to the Sprint store in LC and the manager did his very best to troubleshoot my phone issues... but said he had one more ace up his sleeve and disappeared into a door separating the Sprint store and Dang It. Within 10 mins, he emerged with a smile and told me I was gonna love him. He was RIGHT! Between the helpful manager of Sprint and the savy knowledge of Dang It, together they saved me a trip to the dreaded Apple store on a SATURDAY! Shew... what a relief! And it’s good to know they do so much more than JUST phone repairs! THANK YOU, DANG IT REPAIR!!! You’ve done so much!

Su
Review №39

Fixed my phone in 10 minutes! Fantastic experience!

Ki
Review №40

Fast, reliable and honest service!

do
Review №41

Awesome place.. my phone didnt need repair, just a little tlc.. so they fixed it, instead of me paying for a repair I didnt need.

Mi
Review №42

Needed my iPhone screen replaced after dropping it, and the guy did it on the spot. Half an hour. Very friendly service, cost was reasonable, I was very happy.

je
Review №43

The staff here is so friendly and they really know their stuff! fast service too!

co
Review №44

Fast service at a reasonable price. While it was $110 to fix my phone thats a whole lot cheaper than buying a new phone!

El
Review №45

They were great they knew exactly what to do and how to do it very professional and the rates are reasonable Ill say I will use them again if I have to

Al
Review №46

Super nice and efficient. Good price for iPad screen repair.

Pa
Review №47

Awesome staff!!!! Affordable prices and quick service. Jessica is amazing.

Ky
Review №48

Fixed my HDMI port on my ps4 in under 2 hours thanks guys👍👍👍

Am
Review №49

They replaced my broken camera great job and affordable

de
Review №50

Great place fixed my phone. People were awsome!

Ry
Review №51

Had screens repaired and batteries replaced on separate occasions. Good prices and quick turnaround.

Di
Review №52

Waited inside store over 15 minutes to be helped while the person working was on the phone. Didn’t get greeted didn’t even get looked at. When I asked the man if it would be long he said just a minute and continued with his conversation. Terrible customer service. No sense of urgency.

Li
Review №53

Great service and knowledgeable, friendly staff. They stand behind their work.

Jo
Review №54

Nice people

Ju
Review №55

Best place to get your phone repair

Pi
Review №56

Jessica fixed my phone after I went to an idiot to fix my screen said idiot didnt connect my my battery back. I will be back. Thank you Jessica

St
Review №57

Great service!

St
Review №58

Dont go here!!!! Took an IPhone 6s to get a screen replaced, the lady replaced it and now the phone will not let me type some letters and other things. After multiple visits here, they still dont have screens in to replace the one she put on my phone! Its a complete run-around and BS! $150 wasted!!!

Je
Review №59

Quick phone fix destination.

Ja
Review №60

Knowledgeable staff and the repairs are quick

Ac
Review №61

Helpful and knowledgeable staff.

Hu
Review №62

Tanner was fantastic

wi
Review №63

Great and quick.

Sa
Review №64

Quick, efficient and knowledgeable.

Ki
Review №65

Fast and friendly

Mi
Review №66

Very helpful

Information
8 Photos
66 Comments
4.7 Rating
  • Address:1114 US-321, Lenoir City, TN 37771, United States
  • Site:https://dangitrepair.com/locations/cell-phone-repair-lenoir-city-tn/
  • Phone:+1 865-383-1141
Categories
  • Cell phone store
  • Electronics repair shop
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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