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AAMCO Transmissions & Total Car Care
45870 Millstone Landing Rd, Lexington Park, MD 20653, United States
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AAMCO Transmissions & Total Car Care
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Pa
Review №1

We were pleased with the quality of work that was completed on our transmission.

Cr
Review №2

Thank you for the great service. The staff was very friendly and helpful when explaining the problem with my car. They answered questions that were not understood concerning my vehicle. The service at AAMCO in Lexington Park was excellent. I would truly recommend their car service. Thank you AAMCO!!

Ti
Review №3

I took my crown vic police interceptor there in bad shape and AAMCO was able to resolve all of the issues, they were very honest and professional. Ive taken my challenger there before and I absolutely trust them with my cars. 10/10 in terms of service, professionalism and extremely fast work. I have already recommended some friends and family as theyve been ripped off by other shops but I will not mention on here. AAMCO is the way to go if you really love your vehicles. THANKS AAMCO and the staff.

Ma
Review №4

Excellent service, very professional and transparent with costs and labor. Michael at the front especially gets a shout out for being down to earth and helpful. Certainly earned my business for any future auto care.

Ju
Review №5

I went because my check engine light was on. The car was not running right. I called to make an appointment and they were very friendly and were able to take my car the next day. They explained what was wrong and gave me all the costs associated with the repair. They were very kind and I really appreciated their concern. I will definitely go back.

Mi
Review №6

I have taken my cars here for two decades. They go above and beyond to make sure your car is good to go.

Ti
Review №7

Mike did a great job getting me in to have my car looked at and repaired in quick time! He was great communicating with me when there was something wrong! I will go back in the future for my car needs!

Ro
Review №8

AAMCO Lexington Park performed a complete engine replacement and transmission repair on my 2015 vehicle. The quality of their work far exceeded what I was expecting. I made the right decision by choosing AAMCO and I am feeling very good about that. The price I paid was the price quoted, no surprises. Transmission repair was above 5 stars. I drove the car 800 miles before this review, so if you need any vehicle maintenance this is the right place if youre looking for absolutely the best quality work at a fair and competitive price. Their repair is what anyone should expect with a friendly and prompt customer service. I will not hesitate to visit here again with any type of repair maintenance on my vehicle. Thanks, to everyone at AAMCO Total Car Care!!

Ha
Review №9

I had made an appointment. I was made aware that they were running behind schedule when I arrived. Everything was done very satisfactorily. I would use their services in the future.

Ja
Review №10

Friendly and trustworthy staff. I knew I was in confident and professional hands.I would recommend to anyone.

Ma
Review №11

Aamco of Lexington Park is da bomb. I came in because I thought I had a transmission problem and was ready to trade in my car. Mike and Carl put me at they saved me money and gave me peace of mind. I am a customer for life.

Ba
Review №12

They were very thorough and professional in their diagnosis of my problem and then quickly repaired my transmission.

St
Review №13

Went out of their way to get me in earlier than expected, completed and back on the road to enjoy my weekend. Two thumbs-up!!!

Da
Review №14

Rare to encounter a repair business that gives you the honest facts. The OEM dealer recommended hundreds of dollars worth of maintenance at my last scheduled warranty service. Took the car to AAMCO based on name recognition and reputation. I couldn’t be more pleased with the professionalism. Not only did I not need the services the dealer recommended, the courtesy inspection and test drive performed gives me peace of mind. Now that the dealer warranty has expired, I’ve found the right place to have my vehicle serviced and repaired.

mi
Review №15

Fast service with up front costs prior to doing any work

Ti
Review №16

I forgot the mans name but he went above and beyond his customer service job for me and I appreciate it!

Bo
Review №17

My transmission went out, it slipped out of gear and wouldnt engage in any gear after that. I was stranded. I called AAMCO and the towed my truck to their shop. They called me with the diagnosis and gave me prices of things up front. They also informed me of the financial options they offer. Unfortunately for me and my situation I didnt qualify. So I was lost on how I was to pay them for the quality work they performed. Which was timely, they had it fixed in no time. Less than a week. Because of my situation they worked with me on me making payments. My truck ended up spending 5 months in their yard waiting for me to finish paying it off. They didnt charge me any extra fees for storage as long as I made payment on time each week, as part of our specific agreement. I would recommend AAMCO of Lexington Park for your auto needs. They are kind, understanding, patient and very professional. The work they perform is quality work and extremely timely. They well information you of everything in advance before the work starts. If something arises as they work, they will call and inform you to see what youd like to do before doing the work. I am grateful for Carl Merewitz and his team for working with me and getting me back on the road. All in all it was worth the wait on my end, my truck hasnt run better. Thank you AAMCO!!

St
Review №18

I called about an issue I was having with my car door and they were able to take me the next day and line me up with someone who was experienced in working on my kind of car (Jeep wrangler) specifically. They were incredibly friendly, took my car right away, did a great job fixing it and gave me a great deal. Overall a great location and I will definitely be returning for any other car problems in the future.

Ch
Review №19

They were able to see me the next day. Used the coupon advertised. Feel that I received a great price for my front brakes and the representative was friendly and courteous. Will certainly recommend them.

So
Review №20

This is an excellent team that always does things right! I find it a pleasure bringing my vehicle here to be serviced, knowing they have my best interest in mind! I dont ever feel like Im being taken advantage of, and as a young woman that is one thing that will determine where I conduct my business. Mike and Carl have the best phone etiquette of most car shops anywhere. They genuinely care about their customers and take care of them.

Jo
Review №21

The team at AAMCO are professional and experienced. Im very pleased with my experience and my 2016 Lexus is back to running better then it was when I bought it. I highly recommend AAMCO for ALL your vehicle needs.

La
Review №22

Everyone at AAMCO Lexington Park has quite literally always been there for me. My alternator went out unexpectedly the day before Thanksgiving and an employee picked me up and towed my car to AAMCO after a quick phone call (and I was not even a previous customer!) My car was ready for pick up the day after Thanksgiving.Very unfortunately, my transmission completely blew out the day after Christmas and I had to have my car towed somewhere, so based on my previous experience I went to AAMCO in Lexington Park. Carl and his team worked with me to go over my options and also help me finance the ordeal since I was not prepared to have this issue (long story short). My car runs better now than it did when I bought it, and that is truly not an overstatement.My AC and Heat went out two days after I bought this car and I had taken it many places to be diagnosed with no avail. I just took it in this week during the pandemic since I am not driving around, and the team at Lexington Park was able to not only diagnose my AC and Heat issues successfully, but they also repaired it within 2 days.I am grateful to have a team nearby that cares about doing a job well and one that is willing to work with me at any time. I have been through the ringer with car repairs and mechanic shops and I would highly recommend this place to absolutely anyone. I will definitely be a long-term customer because of the customer service I have received time and again, the professionalism, and the value of the work that is done.Thank you!!!

Ja
Review №23

Staff was extremely polite and professional. Came in to have a check engine light diagnosed. Staff immediately located the problem and had me back on the road in no time. Most other places are just worried about up selling you on stuff you don’t need. It was refreshing to have such great customer service. Highly recommend this place, and I will have my vehicle serviced here in the future.

Bo
Review №24

It was a great experience got the job done in a timely manner and with excellent customer service they sure do great work I definitely recommend them to anyone looking for a great reliable shop

Jo
Review №25

Probably one of the most professional, top tier shops that Maryland has to offer. They were very efficient and was able to get my car done in timely fashion, with reasonable pricing. I will gladly recommend them to any friends or family members that needs work done. A+ work

Ka
Review №26

On time Had son bring truck in to get transmission flushed he said they were very professional and everything went smooth wil be going back for my next scheduled maintenance

Be
Review №27

Car lost panel under car, gentleman was in his vehicle finishing a break he asked about the problem. He had me sign in and he took care of problem. Just want to acknowledge his great service!

Es
Review №28

They were very helpful and friendly and gave me good, helpful information about what was wrong with my vehicle and what they could do to help me. They didnt have time to fix everything based on my schedule, but they epoxied my leaky gas tank for free for me. Very helpful, especially as I was in the middle of a cross-country trip. Highly recommend based on my experiences.

Jo
Review №29

I broke down near the Aamco in Lex Park and dropped in totally unannounced as I flailed with an overheated Lincoln LS. Despite the COVID -19 stuff all about, the staff took me in, set me up immediately and I left the car with them, right there. In a couple days I had my car back, with another issue I had in the hopper to fix, specifically a door latch intermittent failure. They ordered the parts and took care of both the issues. The car and door have run great since.I would definitely recommend this team. Professional, friendly, and trustworthy...they could have hosed me in my desperation, but they did not! Thank you!

Ky
Review №30

Unbelievable service and customer satisfaction! I initially called to get a recommendation on service to be performed on my vehicle based on some trouble it was giving me. Carl provided me sound advice and guided me to actually fixing the problem myself saving me both time and money. Although I didn’t take my vehicle for repairs, Carl has earned my future business as a lifelong customer because he provided something much more than automotive repair services. He earned my trust and loyalty in knowing that I have found a genuinely helpful and honest professional that cares about providing the best possible service for a fair and honest price. Do not hesitate to take your vehicle to Carl and his team so they can earn your trust and satisfaction as well.

Da
Review №31

The dealership said I needed a cut clutch replacement, and that I had sludge in my 2014 car that has religiously had synthetic oil changes. Aamco looked into the codes and said that they where confusing and didnt make sense, they researched thoroughly and just reset it and only charged me a diagnostic fee. I went from 12000 bill at the dealer to honesty at Aamco.

Za
Review №32

Great customer service and very friendly staff. My car was finished in a timely manner and at a great price too. I guess theres a reason they have all of the those awards on the wall!

Tr
Review №33

We were convinced that our transmission needed replaced. We called this place because of the great reviews, and so glad that we did. Carl is awesome!! He said Lets look at it and see what we can find. They fixed it the same day that we took the car in to have diagnostics performed, so we didnt have to take car back for repairs. They could have said, yep needs a new transmission, but instead they were honest, and repaired the transmission. Great shop and very reasonable prices!!

Le
Review №34

Had brake work done--cost more than anticipated but Mike was very friendly and helpful. I feel he gave me the best service without adding extra charges. Will use them again!

Ap
Review №35

Go here! They are super helpful! I was vacuuming my car out next door and ran down my battery (listening to my radio.. guilty). Called my roadside assistance and got heavy attitude from the lady on the phone so I figured I would see if the guys are AAMCO could help me instead. They came right over and jumped my car and were really nice about it and didnt charge me! Will definitely be going back because this shows that they are in it to help people and thats a rare quality to find in a repair shop. Thanks again!!!

Na
Review №36

I own a collector car and had a mechanical emergency situation. I stopped by AAMCO in Lexington Park. They did not hesitate to get me in to repair my electrical problem (no headlights!). The employees are very experienced and knowledgeable. This was a great experience for me and I was happy to get the car repaired and on my way. The price was very reasonable and fair.

Ch
Review №37

In comparison to other maintenance shops, the best customer service I have ever received. Additionally, there are not enough words to describe the quality of work. More importantly, their personal care to ensure my car was safe when my car left the AAMCO shop is a testament to their commitment to you and your family . Thanks - Chris K.

Ro
Review №38

I use them for both my personal and work trucks. They do a great job and are really consistent.They consistently offer when possible, multiple solutions in varying prices. They have fixed everything from transfer case gears to computers etc. The owner is always reachable. They have never done any work without letting me know the price first.Unlike many places that use the guess system, and fix it one part at a time, they take the time to do the research and get it right the first time.

Ro
Review №39

If you need transmission work go here,great customer service.

an
Review №40

Couldn’t afford to get my vehicle out right away and Carl worked with me straight to the end. Thanks very professional service.

He
Review №41

I always enjoy coming to this location to get my oil change done. Having the opportunity to grab with Mike about automotive stuff. 😊

Jo
Review №42

AAMCO took very good care of my current car, and the previous! On my 2001 Chevy I have now Carl and his team have done a great job on things from just an oil change to replacing the motor mounts! On my old 1995 Chevy I had Carl and the team replace the Transmission along with regular maintenance and never had a problem! Friendly staff and did great work on both of my cars!

Ra
Review №43

My experience with AAMCO was very positive. They provided personalized customer service and were very knowledgeable about their job. From a customer service perspective, I appreciated the overall experience. So far, my transmission appears to be in great shape and good working order after AAMCO technicians disassembled and rebuilt it. I would certainly recommend this shop (California, MD location) to a friend.-Ranford

Ja
Review №44

The guy (Carl) had a major attitude when I wanted to look around for better prices. I called him literally 30-45 mins after the first call and he nonchalantly said “i can’t do it today now”. It was empty when I first stopped by. People need to understand that customers are always going to look for better and cheaper prices. It’s nothing to get your panties in a bunch over !

Da
Review №45

These guys are straight up awesome! I called them because of the good reviews and because of their hours and I hope you do too. Im from Maine so Ive seen plenty of friendly people but for a garage these guys take the cake (they didnt even knock me for being a Pats fan). They were able to take my car the same day I called and they got it back to me in two days just in time for the weekend. Turned out I had a brake issue and when I went to pick it up they said it really didnt take much work so they didnt even charge me! Now Ive got a noise and worry free car. If you are on travel and dont know where to go for car service, this is the place. If I lived here, this would easily be my go-to.

Ma
Review №46

They are honest and extremly reliable and offer better offers than local dealors AMAZING JOB Carl, Mike and the whole TEAM ....GREAT JOB GUYS....LOVE YOUR CARING ABOUT COMMUNITY

Ph
Review №47

I just had another great experience with AAMCO located at 45870 Millstone Landing Road, Lexington Park MD. I called and the Manager and maybe the Owner (I’m not sure) answered my questions by telephone. I brought the car in and my problem was diagnosed. I gave authorization and by the end of the day all of my issues were solved. I think this is very important—I felt that what they charged me was more than reasonable. I called around to compare and I couldn’t get a straight or legitimate answer. This is my freakin Car! My car is my lifeline to earning a living. AAMCO thank you again. I will tell everyone about you and your commitment to excellence!!!This was my review 2 years ago:AAMCO SAVED THE DAY!!!! AND MY VACATION!!! We were planning a family trip which was only a few weeks away, unfortunately, my wifes van stopped moving. The engine was running but it went nowhere. Of course, she was not in a great situation because she had our childrens sporting events and errands to run and I met with her at the street where the car was stuck. I found that the car only went into reverse and I parked it and called for a tow. Because of the late hour, I had it taken to AAMCO-Lexington Park. I was nervous because I was faced with the questions, do I replace the Van or get the Van fixed.The next morning, I received a telephone call and it was easy from there. They communicated with me and I felt more at ease. Once the transmission was inspected, I was given options. I appreciated that. More importantly, I felt like AAMCO cared about me and not just getting my business. I opted to get the rebuilt transmission and warranty. It was the smartest decision my wife and I made. Replacing our van would be a mistake. The price of the repair was more than fair but the way I was treated meant everything. Pat, Mike, and Carl you all were a real life-saver.Thank you AAMCO.

Ky
Review №48

Came here to get my transmission fluid filled. The job was completed and everything is running fine. The issue is that the cost that youre quoted on the phone doesnt even come close to what itll be once they add their BS added fees to it.My car takes a special transmission fluid that is only sold in 5 gallon containers. I was prepared to pay the cost of the container in full ($380), but instead the guy charged a 20% fee ($76) to get the fluid shipped to them 30 miles away. The manager running the sale went on about how I gotta pay my guys with that money, youre not understanding.. All just nonsense he was telling me just to get an extra buck off someone when theyre stuck in a time sensitive situation. Then he mentioned there was an extra 10% specialty tools fee ($44, so thats not just added onto the $105 labor, thats for the entire cost of the fill) not shown that would be added to the already. In order to persuade me to go through with the purchase, the manager said hed try and get me a discount on the fluid cost. This ended up being a sham too because the only discount I got was $25 in store credit that I couldnt use, so it ended up being worthless to me.All in all, this place ended up charging me over $100 extra on a job that I half performed myself before bringing the car to them. The fact that they would take advantage of a situation where you need your car back to get to work and use it to get extra money out of you is not what I look for in a mechanic. Would recommend going elsewhere.In response to owner:(1) Not even sure why you included this as its irrelevant to what you had to do. The job was simple for you. An already drained trans that only needed to be filled.(2) Correct, already explained in my review. Every car has a specific fill process. Youre a transmission shop, you should know how to fill a transmission.(3) You recommended this not at the time of my phone quote, but at the time of putting money down for the fluid. If I had known about this when I called in the first place, I wouldve sourced my own fluid.(4) Correct, but that doesnt make it any better regarding the serious price difference.(5) So I get charged $45 for other peoples repairs? The only Miscellaneous supply you needed that was expendable was a crush washer. Industry standard doesnt mean what youre doing is right.

wi
Review №49

Ran by a bunch of stand up guys that stand behind their work. Several of my vehicles have passed through their bays over the years, one an for AC service, another for a transmission range sensor issue, and lastly yet another for a transmission rebuild. All of the repairs solved the vehicles issues. They have stood behind their warranty on the rebuilt transmission, they had to adjust the transmissions kickdown cable and replace a fitting free of charge.Alot of comments on the price; Good work isnt cheap and cheap work isnt good!

Ki
Review №50

I have been a customer with AAMCO for many years, probably since 2010. My services usually include oil change, tire rotation, or issues with the check engine light. AAMCO has always provided reliable service and quality customer service when Ive left my car. I will continue to get my car serviced at the Lexington Park location. I appreciate their high quality of work and excellent customer service. Thank you!

Ja
Review №51

I was in town from Mississippi visiting friends when my vehicle had a serious torque convertor leak. I lived in the local area for many years and knew the shop from previous vehicle repairs I had there. The service itself was thorough and well done. The only issue upon leaving was that the check engine light was still lit. It cleared after the fifth or sixth traffic after I left the shop. The drive home went very well and the transmission shifted smoothly the entire trip. I have not had any problems since the repair and I hope for things to stay that way for a couple of years. I would highly recommend this shop for all your transmission repair needs

Le
Review №52

Very friendly. Reasonable prices. Easy to schedule appointments. My maintenance concerns have always been addressed to my satisfaction.

Ma
Review №53

We are fairly new to the area and my husband got en email through work for a discounted price on an oil change. I took the car in for the oil change and they found that the front CV boot was ripped and it needed replaced. They were very accommodating since I had to leave the car there. The manager was very friendly and even showed me what was wrong with the car so I could see the problem. The price was fair to fix the problem. I will definitely return to this place for future repairs.

Ro
Review №54

Carl and his crew took amazing care of me now 3 times. The first repair that was done was a total rebuild of my Scion’s manual trans. The car drive like new until one day the car got stuck in first gear. After spending thousands here I was mortified that something went wrong in the repair so I called them to see what they suggested. I had the car towed to them and they diagnosed a shifter cable failure unrelated to the trans work and fixed this quickly and for a very fair price. Unfortunately, the same problem started up again about 6 months later. After bringing it in, they diagnosed the shifter cable failure was due to the cable running right against the Header and melting it causing the failures. This is where the 5 stars come into play...they replaced the cable, fabricated a bracket to pull the cable off the header, heat wrapped the cable, and when I came in to pay with my card ready...they told me it was on the house. I can’t tell you how nicely they’ve treated me here, and I recommend these guys to anyone needing transmission services!!

Fr
Review №55

Great service and fantastic work! Called and checked with me about other work that needed to be done. Made sure I was okay with them doing the work instead of just doing it and charging me for it.

Jo
Review №56

Dealt with them twice and Im making them my go to. The staff is pleasant and do quality work. If your car needs a doctor, Id recommend them.

Ma
Review №57

These guys take care of business. I highly recommend them. I got my transmission rebuilt and a few other minor problems. They solved it. Great work

La
Review №58

Did the work right away and worked with me on the cost.

La
Review №59

My transmission was in horrible condition, they walked me through my options about repair and gave me a great price! Definitely a trusted name in the neighborhood. They are professional and nice!

Ri
Review №60

I have had nothing but great experiences each and every time Ive come here for service. They keep to appointment times and are extremely courteous. I will certainly return for service and recommend them to others.

Dr
Review №61

I dropped my car off on Sunday evening with a failing electrical system and by 11am on Monday, the shop had already diagnosed and fixed the problem. The staff were friendly, helpful and efficient. Would definitely take my car there again.

Za
Review №62

Worked with Carl took amazing care of me! 10/10 would recommend

Sa
Review №63

Car was finished quicker than expected. Mike was very friendly and gave me lively updates along the way. I would give more than five stars if possible. Aamco in Lexington Park is the way to go when you need repairs.

Ja
Review №64

We have been with AAMCO for over a year now and have appreciated all the hard work they have done for both of our vehicles, Ford Escape, F150. We rely on them for all maintenance! Both Carl and James are outstanding, being a military family we feel that they are honest and trust worthy!

Je
Review №65

They were quick and pleasant. This is always important to me.😉. Oil change

An
Review №66

My very first visit here. The service was outstanding work. The team/staff was very professional and caring. Thank you guys!

B
Review №67

Dont bring your vehicle here to have their highly trained techs misdiagnose and perform unnecessary repairs, then their exceptionally instructed customer relations oriented owner try to swindle and lure you to bring your vehicle back to charge for more repairs. They didnt even offer a refund or credit for the repairs that did nothing to fix my vehicle only offered a fair resolution if I came back.

St
Review №68

Ive been consistently satisfied with JC and his teams service. I have a 10 year-old car, so the potential for major repairs or preventive work is always there. I wanted an auto repair place where I didnt have to worry about the quality of the work or needing a second opinion on recommended repairs. A friend recommended this Aamco a couple years ago and Ive been totally satisfied ever since. They do a quality job and they stand behind their work.

Mi
Review №69

Great customer service and repair work. Highly recommend!

An
Review №70

Great service, and when a part they installed failed (through no fault of theirs, I should add) they backed up their warranty with no problems at all; I will definitely do business with these guys in the future, and recommend them to others.

Th
Review №71

Its refreshing to know there are still honest repair shops. I was traveling, broke down, and thought for sure I needed a transmission. Micheal and his team got me right in,found a damaged sensor, fixed it and got me back on the road. Thanks!

co
Review №72

After attempting to work on my 95 Bronco, and failing miserably, i had my truck towed to their shop. they checked it out and fixed what i had broken. when that didnt get rid of all the symptoms i had mentioned to them when it was towed there, they kept at it until were able to diagnose and ultimately repair everything i brought it in for. for the work done, and done right, the price was great..more than fair!

Di
Review №73

It felt so good to take my car to people I can trust to give me an honest opinion about what needed work and what didnt. Carl and his team replaced both the front and back brakes, the water pump which was leaking and changed the oil. He told me the other repairs the dealer had recommended, which amounted to another $750, were unnecessary. Our Rav4 is eight years old, has been driven by 4 teenage drivers and still runs great. Thank you AAMCO Lexington Park!

Da
Review №74

Carl and Mike are committed to outstanding customer service and they do great work at a fair price.

Mi
Review №75

Carl and Michael are amazing!! The helped me out, even though I am in Colorado now. I have always been a big supporter of Aamco and once again I am proven that no matter what location, there is nothing but honesty and integrity with Aamco.

Fr
Review №76

Have been taking my 4 cars there for well over 10 years now. Courteous, prompt service, Ive never had an issue. Convenient to Pax River NAS. I live in northern Calvert County, its always worth the drive.

Da
Review №77

Carl and his staff go above and beyond in terms of customer service. My Accord would not start and he came to the house to diagnose the problem. We towed the car to his shop and he fixed the problem (distributor) that same day. I had to leave town before the job was completed, and he drove the car back to the house and handed the keys to my mother. Never had customer service in that league before. Six months later the car is still running just fine!

Da
Review №78

Outstanding work. Efficient & professional. JC is very courteous. Right down the street from pax river. Convenient for same day service. Highly recommend.

Bi
Review №79

I had the transmission rebuilt in my F-150. Everything was fine. The work was done right and when it was promised.

Ju
Review №80

Wonderful staff! They inform us with everything that they need to do and gave us great suggestion.

De
Review №81

The work was done efficiently and competently. I am quite satisfied with my experience with AAMCORichard D

Ch
Review №82

They did a great job researching the best alternative to repair/replace the 6 speed manual transmission on my Acura TSX. After determining their was no available used/rebuilt transmissions, Carl, JC and the staff at AAMCO rebuilt the transmission with new parts. The car runs like it came right off the showroom floor, not to mention a 12 month, 12,000 mile warranty. Thanks Guys! I highly recommend AAMCO-Lexington Park.

Ci
Review №83

I was extremely happy with the quality and speed of the service that I received at Aamco. Carl and his team are awesome!!!

Al
Review №84

Say my car was done yesterday when I called . Now today its not done? Really. Really liked you guys still trtying to find the problem. You alreday found it and fixed it.

Jo
Review №85

My 2014 chevy cruze came to Aamco with a very intermittent transmission problem..the skilled and knowledgeable team at Aamco where not only able to diagnose the issue correctly the first time...the level of professionalism and customer service I received during this whole ordeal was excellent I could not be any more pleased with my experiance at Aamco lexington park Md I will recommend them to anyone in need of automotive repair.. thanks again for everything..

PR
Review №86

DO NOT TAKE YOUR VEHICLE TO AAMCO LEXINGTON PARK, MD LOCATION.REPEAT...DO NOT TAKE YOUR VEHICLE TO AAMCO LEXINGTON PARK, MD LOCATION.Had my brakes replaced by AAMCO Lexington Park, MD a little over a year prior and only after approximately 22K miles, I experienced a rough grating metal-on-metal sound coming from the front drivers side. On the chance that the lifetime waranteed brake parts (not labor) would covered, I returned to have them look at it. The diagnosis...caliper locked up on drivers side and warranteed parts not covered. Pricing estimate for the fix was quoted at $400+ for just the drivers side and north of $600 for driver and passenger side caliper replacement, rotors turned and brake bleed.After only logging only 2 miles right after coming off the lift at AAMCO, the metal-on-metal sound became much louder than before the visit to AAMCO and the brakes became unusable to the point where I had to travel at very low speeds and shift down to slow my vehicle with very little pressure on the brakes.Very disatisfied with my Double A, M-C-O experience, I took the vehicle for a second look to First Choice Auto Repair in Charlotte Hall, MD.The diagnosis...caliper locked up on drivers side and a result of wrong prior brake pad installation. On my vehicle, there are specific inboard and outboard pads that must be installed correctly on each side. According to the top-notch and very honest crew at First Choice Auto Repair, the brake pads were wrongfully installed with both inboard pads on the drivers side and outboard pads installed on the passenger side instead of using one of each, and inboard and an outboard pad, respectively.Not wanting to immediately lay blame, I did some in-depth research and even contacted a certified mechanic at a local dealership for my car manufacturer to confirm the the parts and installation required for my make/model and was able to validate that each side must be installed with one of each, inboard and outboard pad. Even visited the certified mechanic on-site to show him the AAMCO-installed pads that were removed and it was further confirmed that the pads were unusually worn for the miles logged and that it was due to the wrongful prior installation - by AAMCO.Bottom line, seek out a good mom and pop garage (e.g. First Choice Auto Repair/Charlotte Hall or Marks Automotive/Lexington Park) instead of AAMCO Lexington Park. They are typical franchise wanna-be-mechanic knuckle draggers.REPEAT...DO NOT TAKE YOUR VEHICLE TO AAMCO LEXINGTON PARK, MD LOCATION.

Ja
Review №87

I was extremely impressed with the customer service and work Aamco did on our Ford Escape. We are a military family and just transferred from the West Coast. We found trouble with our ABS on Sunday night and were able to call Aamco bright and early on Monday morning, James took my call and was very professional and informative from the beginning on the status and diagnostics. We are extremely happy with the work that was done and they have emailed and called to follow up with our family vehicle. It is always comforting to know that the place you take your vehicle for repair cares for the customers needs and safety. We will continue to use Aamco with our future needs, even just an oil change! Thank you to James and to Carl Merewtiz for taking care of us.

Fr
Review №88

Great customer service. Dropped off my K2500 diesel they road tested it twice did not charge me one cent, offered to do the maintenance in and out in the same day.

Mi
Review №89

Good fast oil change.

Jo
Review №90

Drove suv in had to tow home when done and was still charged

Ja
Review №91

Great customer service!

Jo
Review №92

Vehicle ready when promised.

Ca
Review №93

While they couldnt find anything wrong, they did take me in at a moments notice when all Ford dealers were either booked solid or had no employees to work on transmissions.They will get all of my business and referrals to everyone I know! CARL AND MIKE ROCK!

Information
28 Photos
93 Comments
4.6 Rating
  • Address:45870 Millstone Landing Rd, Lexington Park, MD 20653, United States
  • Site:http://aamcolexingtonparkmd.com/?utm_source=google&utm_medium=local&utm_campaign=google-local
  • Phone:+1 301-880-0011
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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