user
Les Schwab Tire Center
615 E Lodi Ave, Lodi, CA 95240, United States
Appearance
Les Schwab Tire Center
Comments
st
Review №1

Went in for flat repair and rotation told them please check for any due service(tire rotation!) Did flat repair not rotation,they told me on the phone if i dont ask for it they cant do it,what part of check for any service due did you not understand! So you you drop the ball admit it!Dont jabber on with flimisy excuses!Gary left from being the manager,Chris too!You are getting stupid there!

Br
Review №2

Even though I waltzed in 30 minutes before closing. They helped me and were able to get my tire all patched up. The lobby is clean, theres soda and drinks available to purchase and everything is really calming which is exactly what you need after you need to get your car towed here.

Ja
Review №3

Very helpful and fast service... My younger sister got a flat took it and the replaced it same day and less then an hour

Ho
Review №4

Had a slow leak in my tire, turns out it was a nail. Patched me up for free, had me back on my way in no time. Friendly service too!!

Ma
Review №5

Not too happy that there employee put my car in sport+ to get up on the rack but othere than that 1 time good quality tires good work freindly staff

Sh
Review №6

I wasted my entire lunch hour waiting for a tire repair (nail in tire), they were not going to get to it for 45 more minutes!So, I left with the nail still in my tire and called the next morning to make an appointment. I called at 8 am and was given a 1 pm appointment. I arrived 5 minutes early and was told it would be over an hour to an hour and a half! With an appointment!!!The young man at the counter helping me was a bit rude and badmouthed his co-worker. This is not how other Les Schwab locations treat their customers. I have been to many over the years. I just might change tire store companies.

Je
Review №7

If you have a 4x4 that needs work or a lift and tires, Chris is your guy. Very knowledgeable and great to work with. Had my truck done almost 2 years ago and he still taking good care of me. Won’t go anywhere else for tires and wheels.

Be
Review №8

Good service. We trust Les Schwab.

An
Review №9

Time Honored Tradition and Corporate Policy not honored in Lodi.I have been a customer of Les Schwab for years, recently had to purchase my tires at a different center due to Les Schwab failing to provide the time honored customer service that they have been known for at the Galt California Location. This was after giving the manager and regional manager from the corporate HQ in Bend OR every opportunity to make the issue right, I reluctantly ended my business as a LS customer.Now, one thing you can always count on Les Schwab for is free tire repair. This has been a time honored tradition, that reflects the customer centric principals Les Schwab founded this business on back in 1952. No matter where you are, and no matter WHERE YOU BOUGHT YOUR TIRES, You could always count on Les Schwab Tires to repair it for you. This is the very reason I USED to take my business there for over a decade!Sadly, according to Ivan Lodi CA no longer upholds this founding principal, and once again shows that the customer is NOT important, their safety and well being is not important either! Each store kinda does it their own way, so... Excellent customer service! (Sarcasm).No longer can you see your tire pressure warning light pop on, and say to yourself Its ok, Les Schwab is right up the road they will help us out.No, now you can only count on Les Schwab to worry about the bottom line, Profit and Loss, and people who already bought tires at THAT store.What a sad state of affairs, the HQ in Bend Oregon already has a voicemail in their inbox waiting but sadly I doubt that will make any difference. I will never, ever, give my business to this company again.

Ca
Review №10

Excellent customer service! Thank you JR. God Bless you and your family at this difficult time 🙏🧡

Ve
Review №11

Great friendly service, but didnt have what I needed.

Je
Review №12

The staff here is awesome!

li
Review №13

Great costumer service. Told me what they thought was wrong after explaining what was happening. I thought was the alignment and it wasnt. Tires just needed to be remounted and balance. Very honest will go back.

Ma
Review №14

Stopped in to get my tires rotated and was told a 1.5 to 2 hour wait. Figured I could just wait and decided to stay. After 2 hours noticed my vehicle hadnt been touched, so I went up and asked about how much longer. Another appt had shown up and it was going to be another 45 minutes. If I was told it was going to be close to 3 hours, I would have came back another day. Guess it doesnt really matter to them since they already had my money from the tires and I was there for a free rotation.

Ve
Review №15

I brought my car in to have both CV axles replaced. Peter had inspected and given me a quote last week. My appointment was this morning at 9am. Peter greeted me and said it would be around 2 hours. I waited there and about an hour and a half later he called my name. My car was done. He test drove it and said all good. I couldnt be happier with the outstanding customer service I received!!! Thank you Lodi Les Schwab, especially Peter. I will definitely be back.

Br
Review №16

Outstanding service. Very professional and helpful staff.

Ta
Review №17

Staff was very aytentive,attentive, out of their way to accommodate me.

Ke
Review №18

Fast and easy. Having a appointment really helped the process of a tire rotation.

Ro
Review №19

Clean and was helped right away. Sadly no one ran out to great me like they do on TV. Lol....

Da
Review №20

Great customer service

Th
Review №21

Great service.Prices seem a bit high.

Le
Review №22

The les Schwab in lodi was a great and pleasurable experience. Will surely take my business to them. Will gladly recommend them to friends and family.

We
Review №23

I love Les Schwab Tire Center. I’m always greeted with a smile there and they have always been professional.

Wi
Review №24

Wasnt bad at all but the kid I came in and talked to literally had no idea what he was doing.. he told me a 6x5.5 wont fit 6x139.7 and its the same pattern.. tires are a little pricey here too so shop around.

Re
Review №25

They are very honest. Toyota dealership service department told me i need 2 new tires. But i didnt

Pa
Review №26

Qq aww wasUp ipqqqwzqq££

Do
Review №27

Excellent customer service as always!!

Ma
Review №28

Great place, bought four tires, and they fixed my flat spear free.

Tr
Review №29

I’d give this place zero stars if I could. I specifically came in asking them to check my low tire pressure and advised them that I’m driving out of state. The rep literally disregarded everything I said and sent me to bay 5 for air check. Long behold the next day, I got a completely flat and had to go get a completely new tire. So unreliable.

Di
Review №30

They are really awesome people there. And also very helpful

An
Review №31

A little slow at coming to the counter but great customer service and friendly staff and clean store

Se
Review №32

Fixed two holes on my truck tire for free and I bought those tires somewhere on line. Pretty cool of them. I am I customer but these specific tires were not from here. I love this place. Also Shaun was the one who took care of me. He went above and beyond for me and it definitely is what will bring me back to have some work done next time. Thanks.

Ma
Review №33

Chris is the nicest representative at the Lodi store. He has always been, polite, knowledgeable and pleasant to work with. Thank you Chris

An
Review №34

Good service and tires

Vi
Review №35

Ivan, Ben and Erica treated me like family. Their customer service is always above and beyond. Thank you Ivan especially for always making me feel like Im number #1...

Ma
Review №36

Took my car in becuz the car would shake a lot when I went over 55 mph...they balanced all 4 wheels for only $60 and rotated them for free...really fast service as well.

Ja
Review №37

Came in for a tire rotation. Amazing Customer Service. Gary took care of me. He is awesome and runs an amazing crew here. Everyone is super friendly and professional. Would definitely recommend people to come here.

Su
Review №38

This place has always been the best! Always polite, always courteous, never a hard-sell. I am a customer for life. Went in to have my tire pressure checked, will go back for new tires again!

Ch
Review №39

The people are friendly and very knowledgeable

Be
Review №40

Les Schwabs is another one of my favorite places for great service. Lots of smiling, friendly people work there and they really do run out to your car to greet you. I can stop in anytime to get the air pressure checked in my tires, free of charge. And making an appointment to get the work you needed done is just as easy. Be sure to stop by the next time you need tires and dont forget the free popcorn.

Pl
Review №41

Asked for quote over phone and Gary found me a nice deal on 4 tires/installation, service was excellent work was done promptly! I was given a short list of things that needed future work, a couple of which I was aware so I knew the list was legit! Vary satisfied!

Gr
Review №42

Not happy with todays service. I was told that they had my tires in stock but they didnt . They could have picked them up but they didnt. Nor did they call or let me know the problem they had. I never received a call and after nearly 8 hours I was in touch so I went by. Now maybe I will get them tomorrow.

L
Review №43

Customer service was good. They came right to me when I puuled up. I didnt get my tire fixed because It was an hour wait but they were very customer friendly.

B
Review №44

Im not sure what to think. I took my conversion van in for a break check because they are squealing. I came back to pick up the van and the guy behind the counter said everything looked good and that he didnt notice any squealing. They were squealing right away and have been since. Les Schwab is the most trusted brake service shop that I know of in Lodi so Im not sure if I trust them and keep driving or go get a second opinion

Da
Review №45

Awsome severice great people. Ive bought tires there last ten years. Would not even think of going anywhere else. They stand behind what they sell and located in several western states. Be hard to find people who hustle and work harder than the Lodi store.

Ke
Review №46

Wanted tires rotated, ended up with them wanting to sell me all new tires.

Cl
Review №47

Great experience as always. I brought my 2015 Tacoma in to get the tires rotated. I didnt buy anything from them at this time. The truck already had the wheel and tires upgraded at the dealer when I bought it. Gary the manager is a great guy. He totally took care of me as if I was his personal customer. Id bought tires and wheels at the other Les Schwabs and Id always had great experiences. I will always recommend them because, theyre just all around great guys.

Ki
Review №48

Great tires and fast friendly service.

BV
Review №49

I question their honesty. I was told that I was getting the cheapest tire and then when another guy came in he quoted me and even cheaper tire.. Whats up with that

Ke
Review №50

Les Schab, Galt has made a remarkable improvement with their customer service since my last visit. I have purchased a few sets of tires from Les Schwab, Galt because of the convenience of location in relation to our home. Their previous Sales/Customer Service, made me feel like they were not trustworthy and I often felt unsettled after a purchase. Though with my most recent visit, I was completely satisfied with all aspects of the transaction.

Ma
Review №51

This is pretty much the only place I go for tires. No extra charge for warranties, fix flats on any tire at no cost if youre their customer. Few places have this level of customer service today. Have been taking my 5 cars there for about 15 years. Its nice to not have to shop and just have a go-to place you trust. The only thing you have to watch out for is, I have a sports car I only drive maybe 3000 miles a year, and one of the tires went bad and they no longer made them. I had to buy a new set because I didnt want 3 of one and one of another. As long as your replacing tires at normal intervals its perfect.

Rh
Review №52

I can only say great things about this store!!!! The story is way to long to go into, but they stand by their products and service, and go above and beyond!!! Also, I hope they realize what a valuable employee they have in Tom!Thank you, Les Schwab!!!! You have a lifetime customer!!

Pa
Review №53

Honest service with friendly experts. I have used Les Schwabs in the Central Valley since 2004. I recommend their service above any other Tire shop. Furthermore, they do brakes, shocks, and so much more; and many of their services come with free repairs, (depends on service, just ask).

Ke
Review №54

Les Schwab Tires is great. I had a tire with a slow leak, feared I would have to buy new tires. Turns out there was a screw in one tire that was able to be patched and I was in and out in less than 30 minutes.

Wi
Review №55

Excellent customer service experience, top notch employees, highly recommend for all services....

Ja
Review №56

So far its good. Had a little wait but understand it was busy.

St
Review №57

They are always helpful, they throughly check out my car to ensure my familys safety!

Di
Review №58

I was helped by gentleman named Tristan hes an asset to your company. Polite helpful and I have an appointment the end of this month. Thank you

Ja
Review №59

Les Schwab always takes great care of our Vineyard Floors trailers as well as our personal vehicles.

Sh
Review №60

The service is great the people are very nice and professional would recommend Les Schwab

Ca
Review №61

We came in due to a small cut in our tire and a tire pressure warning. Chris was wonderful and told us everything we needed to know (even checked our tires and fixed the pressure) and was extremely helpful.Thanks Chris!!

Ta
Review №62

Once again, on the spot customer service. Thank you to all of the employees, they make the hole experience as easy as possible. From Drop off and pick up to making your payments they got you covered!

Ka
Review №63

They opened right at 8:00 and promptly started helping customers. They repaired a flat in a tire I previously purchased from them and didnt charge me. (Ive been charged at other shops where I have purchased their tires). I was out of there by 8:30 and on my way to work!

Pa
Review №64

The staff is excellent. I will be buying my next set of tires here also. Tires did not last as long as expected, but I am hard on tires.

Jo
Review №65

A bit more pricey on tires than others but good service got my.truck done pretty quick

Ra
Review №66

Actually pretty busy today. Maybe an employee called out or mgmt want expecting the duties for today. (Saturday). Have about an hour wait before my car can even be pulled in for tire rotation to be started. Only see 3 white shirts in work area which may be normal for a Saturday afternoon.

An
Review №67

The clerks seems nice and knowledgeable and the facility is clean inside.

Du
Review №68

Went in to pay a bill and rebalance/rotate my tires and they were quick and as nice as ever. 10/10 my go to place for tire needs

Mu
Review №69

Professional people, very friendly did a great job

Li
Review №70

Everytime I get flat tire they fix it no problems no hassles just get my name make of truck basic info and fix it Free I just bought 4 new tires from them in may 2017 friendly and fast service. I would highly recommend them thumbs up

Je
Review №71

Great tire shop, I have all my vehicles serviced by less Schwab. The Lodi store has knolagable employees and technicians that are familure faces and friendly neighbors. They are usually busy but always happy to serve, the service and value for your dollar is always worth it.

Sa
Review №72

This place runs like a well run machine. Everyone is in sync . Personable employees. Great service

ye
Review №73

Awesome customer service.

Pa
Review №74

Great prices, service and staff

Di
Review №75

Great staff all very friendly & professional. I left there smiling & completely satisfied. Will be going to Les schwab for all my tire needs.

Ra
Review №76

Best tire shop in town. Been going here for years

Da
Review №77

Wouldnt buy tires anywhere else, these folks are great with their customer service and robust inventory.

1
Review №78

Nice people and helpful. Would give 5 stars if it werent for the long wait to get my tires rotated.

Ma
Review №79

Although a mistake was made Shawn (I think that was his name) and the manager were great and it was quickly rectified. I recommend Les Schwab in Lodi California and especially these employees.

Ma
Review №80

Went in thinking I needed front wheel hubs, but actually didnt need them after all. Best thing is they didnt try to sell me the hubs anyway.Thanks.

Lo
Review №81

Great service Erica was sweet and courtesy they took care of me fast will be my tire store from now on .

Je
Review №82

I came in to check my battery. They took care of it right away. They were helpful and helped me pick out a new battery and had me on my way in no time.

Ca
Review №83

Always have had good service and even the wait is never really bad.

No
Review №84

Brought in my truck for a slow leak in the back drivers side tire...waited over an hour and was told it was a leaky valve stem. Drive it back to work and home and the next morning it is flat again. Take it back and they tell me they found a screw in the front passenger side tire. I watched as a kid whom they appeared to be training work on the tire as the original tech moved to another customers tire. The second time I came in was Wednesday & by Friday afternoon my front passenger tire was completely flat! Called Saturday morning for them to come and fix as I was stranded. Told me they would be here in an hour, 4 hours later I had to call again. Finally sent a tech out and they went to fix, but called and said the tire was now no good!?! And that I needed a new one! That they are old! JOKE! Tires are BFGoodrich and cost over $1,000 less than a year ago and I drive it less than 10 miles a day to and from work. So I tell them to bring me back my tire I will deal with it on Monday. Mind you they have my tire and rim. It is now 30 min. after they have closed on Saturday and no-one has brought me back my tired and will not answer the phone!!!! What kind of company thinks its ok to keep a customers tire and rim over the weekend while they are closed after they stated it would be returned!

NE
Review №85

Very good customer service nice people

Na
Review №86

Never running out to greet u like they usually do at LesSchwab! Very disappointing. Lea Schwab is always my 1st choice maybe Ill just go to another location! 😕

Ja
Review №87

Les Schwab is always great. Great service and great attention to customers.

Th
Review №88

I changed my mind on the tires I wanted on my jeep several times and the staff was always patient and understanding.

Ga
Review №89

Needed the tires on our motorhome checked. Ben took good care of us. Thank you Ben.

Me
Review №90

Another great service as usual.

MA
Review №91

Best place to fix your car.excellent and honest service.i would highly recommend this place.

Su
Review №92

Dishonest and Deceitful shop, poor leadership, abusive employees. I felt robbed and abused in this transaction. Once a good company, their current management has made decisions that are deceitful and abusive. If you must go, then purchase only tires on site. Awful experience.

Da
Review №93

Always curious always on time never try to sell you anything that you dont need.

Ma
Review №94

Great Customer Service and very efficient service. Was greatly impressed by their services.

Ju
Review №95

I wouldnt go any place else the employees are so nice and helpful and didnt charge me for fixing my tires thank you for your help

St
Review №96

The counter employee seemed too bothered to want to help me as a walk-in prospective customer. Im glad i checked this business out BEFORE spending almost a grand. Prices were literally HUNDREDS more than a couple of other places in Lodi. Do they know they are NOT the only Tire Shop in town? Using the three metrics of quality, service, and price, there could be no way their quality could offset the poor service and high price quotes they displayed.

Ke
Review №97

Excellent service and outcome at bargain price

Bo
Review №98

Great tires and service

Ja
Review №99

Fixed my flat for free can only love that.

S
Review №100

They are always so helpful. Fixed my flat tire in no time!

Information
33 Photos
100 Comments
4.4 Rating
  • Address:615 E Lodi Ave, Lodi, CA 95240, United States
  • Site:https://lesschwab.com/store/?storeId=642
  • Phone:+1 209-334-3961
Categories
  • Brake shop
  • Tire shop
  • Car battery store
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
Similar organizations