Andy was so helpful from start to finish. I am so happy I came to THIS dealership. I got exactly the help that I needed and the car that I wanted. I highly recommend this place to anyone that’s looking to buy a car. Top notch service for sure!

These guys always take care of me. They make the buying process easy.

Browning went above and beyond!! Go with him if you want to buy a new or used vehicle, him I would recommend 100%, just go and ask for him.

I would like to thank Chuck B for helping my sister get her first vehicle. He really did an excellent job today. Chuck B made the car buying experience for my sister so easy and stress free. He diligently did everything and made my sisters dream come true .My sister came home with her dream car!!! Chuck B has such a great customer service- Very knowledgeable and professional. LODI CHRYSLER JEEP DODGE RAM is the place to go for your next car!!! Highly recommended!👍👍👍

From the moment I walked up to this dealership I didn’t have a good feeling. The salesman walked past me to greet my male friend first. Didn’t even look at me or acknowledge my presence until after. Little did he know that I was in fact the customer and not my friend.Fast forward to test driving. This part of the potential transaction went fine. I was actually ready to purchase the wrangler but I wanted to see it with all of the top off. Salesman then told me he wouldn’t take them all off. So you want me to spend 70k + on this vehicle without visualizing all options/features? No thank you.Poor sales move. You could have made a transaction. The energy I felt was that they could care less about my patronage. No problem. I’ll take my business elsewhere. Thanks but no thanks.

WORST CUSTOMER SERVICE EVER!! They were supposed to pick my mother up from work, since her car was in the shop. They didnt show up & did not call to let her know. When they finally did call, she was either already there, because she walked 2 miles or she was on her way there. This has happened twice now. I would not recommend this dealership to ANYONE!! TERRIBLE, RUDE AND UNORGANIZED!! Disgusting customer service & no apology was extended either time

Ive had my Challenger for 3 months now and I love every minute with her. It was all thanks to the people at Lodi Dodge that helped me get the car of my dreams. Thanks again Eric for helping me, you are the man!

My experience was AMAZING! Natalie helped me with all of the financing and I couldn’t be more happy with my purchase of new 2021 Jeep Cherokee Latitude!! The process was fast, easy and super friendly. I told Natalie what I was working with and she made it happen for me. Thank you SO much. I am in love with my new car and couldn’t have asked for better service.

My Mega cab had a wire harness fire. Went through insurance and this place had my truck for a month. They do not communicate with you unless you call them. The job was not completely repaired and they would not release the vehicle unless paid in full. Now I am stuck repairing my own truck after they took the insurance money. This place is a JOKE.

I took my 2016 Chrysler 300 into Lodi Chrysler Fournée conditioner that was no longer blowing cold. The car was still under warranty with 16,000 miles and I’m on the car for a little around three years. The dealership is an able to find a leak and refill the refrigerator and sent me on my way. 10,000 miles later again air conditioner is not blowing cold suddenly they find the leak now the car is out of warranty and they charge me $3000 to fix my air conditioner. I asked him if Chrysler would stand behind their product they told me they would contact Chrysler. They never did I never heard from them again. I’ve contacted Chrysler and was able to get Chrysler to stand behind their product and give me a refund for the repairs but Lodi Chrysler, Did nothing once I paid my bill and picked up my car take your car anywhere else for service

We were very disappointed with our experience. We found a vehicle we liked, and went in to discuss finances. We were shown a piece of paper with the price of the vehicle that we were happy with, and agreed to proceed with financing and a credit check. We negotiated the finance rate and once we were happy with the rate, we were given a final price. The final price had a sale price for the vehicle that was $5000 more than the original price they quoted (the new price was the sticker price). When we pointed this out they first told us that we were incorrect, and when we asked to see the original paper they said it was a mistake and there was nothing they could do. The manager offered to take $500 off the sticker price, as the best they could do. The price difference, while substantial, was less concerning than their incompetence, apparent lies, and unethical business practices.

Best place to get exactly what you want is Lodi CDJR. Ask for Anthony for an excellent sales experience. Hellcat hell yeah!

Phil was the easiest AND nicest car salesman I’ve ever worked with. Honest, clear and no pressure. Will definitely come back to him for our next car purchase.

As soon as you walk-out, your on your own. This place is a mess, they lie with a straight face. Still trying to get reimbursed for items on DUE BILL that were never done. I would never purchase another vehicle .

I would give no stars if possible. This dealers service manager Joe admitted they did not diagnose vehicle by the Chrysler factory repair manual. I feel that is the purpose of the dealer otherwise you can go to any shop. Good luck anybody going in for service at this dealer.If the owner Leonard Harrington of this dealer really cares about customer service I hope they reach out to me. I have also filed a complaint with Chrysler regarding this dealers service center.

Scammers, they added extra things to my deal during final paperwork like windshield protection and GPS tracker. I was not told about it. Also told me vehicle was equipped with uconnect app service and that it wasnt working due to network upgrades, that was a like, vehicle was not equipped with uconnect service at all. Unfortunately i found all these things out few days later. When asked what are my options for bringing the vehicle back I was told some salesman garbage. Never going back to Lodi ram, hopefully this helps others make better decisions to not go there also.

Chuck was amazing! Super helpful went above and beyond. The experience was of extraordinary magnitude!

Eric Holloway had excellent customer service.We found our dream car for the best price around the area. Thanks for the great experience.

Went to look at RAMs to replace my daily driver. There were some hiccups but Andy Sanchez went above and beyond and was able to hook me up with a great deal. Very pleased with the customer service and selection of vehicles here. Do recommend.

Phil Cunha was a delight. He made the buying process fast and easy. He’s a straight shooter and we were able to get straight to the point so I didn’t have to waste my entire day in the dealership. I had a great car buying experience.

Nice people. Great experience buying a new 2500 Ram

Marty Steves at the stearlership gets zero stars.

I had a 2015, RAM 2500 and wanted to get a new 2018 with some options I did not get on my 15. I knew exactly what I wanted and tried to work with several dealerships in the Sacramento area. Each time I would get the deal all worked out, the dealership would try to make some last minute change. I got the run around for over two weeks. I called Lodi Chrysler Dodge Jeep Ram and spoke with Terry Livings (Sales Manager). I explained exactly what I wanted. He said he would call me back in two hours and when he did he had located exactly the truck I was looking for and the deal he put together was BETTER than the best deal I had been offered at the other dealers. This was on a Wednesday, I came in on Saturday and he the truck ready to go. Another sales manager Marty helped us do some of the final paperwork and the finance dept. was a breeze. My wife and I purchase cars often and have high expectations of the dealership. These folks are the best we have worked with in many years. It’s worth the extra drive to Lodi. I highly recommend!

Worst costumer service ever, I took my truck for back window replacement in March until now nothing is been done, even though that my truck is under warranty, they always said that they will call and they never call, I wouldn’t recommend to anyone to go and spend their money there, service department is so bad

Absolutely the easiest time buying a car. Phil Cunha was so helpful and kind and Im lucky he helped get me into a 2019 Hyundai sonata. Thank you!

Helpful people good place for buying your next vehicle

I had a great experience buying a new Jeep Cherokee at Lodi Jeep. Andy, the sales representative, made the purchase process extremely smooth. He showed me multiple options within my budget, he presented me the pros and cons of each vehicle, and ultimately he helped me deciding among the multiple options without being pushy. I would definitely recommend my experience with Andy and Lodi CDJR. I also had a great experience with their service department. Rick and team were extremely knowledgeable and helpful.

They wanted to charge me multiple service hours for a simple item repair that was left incomplete (GPS reset & re-calibration).I want to love this Dealership, but unfortunately have been left with a bad taste in my mouth. I sold a Jeep back to them recently and the overall experience was great. They gave me a fair price and made it easy. Unfortunately, I cant say the same about the service department. When I picked up my car I had to pay for a repair that was never completed. On the way home my wife was not only able to diagnose the problem, but also able to fix it in a matter of minutes. No extra computer skills or equipment necessary. I struggled with the service department to get a refund and instead was told it was my fault and I needed to pay for the technicians time. Fighting for the customer was never a concern. I was told it was a potential warranty repair, but then was not given any break in diagnostic price because nothing was broken. In regard to warranty repair I was simply left hanging with a bill. Tims customer service skills are horrendous. Hope, (the service manager), was pleasant after the fact and only charged me for 1/2 hr. diagnostic, but too little too late. I was still charged for something they never fixed (and we fixed before we even got home- insert eye-roll here.)

Was in for service. Treated well. And service was completed quickly.

Phil, Marty, and Reter were outstanding! Helped me get out of a potential problem and into a truck that would provide me with safety when pulling my new Montana trailer!Explained everything smoothlyExcited to get my New Dodge Ram Dually 3500👍👍👍

The sales team here are phenomenal, they work very hard and go far beyond what other dealers will to put you into the car or truck of your dreams. I just recently bought a 2017 Dodge Ram 1500, and honestly my credit is less than perfect, I was upside down on the loan with my trade in. Norma n Jimmy my sales team worked very very hard to get me outta my previous loan and negative equity, to get me into the truck Ive always wanted n needed. Im very appreciative and humbled by my experience with these folks, and I highly recommend them to everyone in search of a new car, trade in, or upgrade. Theyre Awesome.

Bought our 2021 Ram 2500 there, several weeks ago. Friendly staff and pleasant purchase experience.

They have had my car for 3 months now excuses after excuses very disappointing

Shannon at the desk was awesome! Greeted us like we were royalty and was able to answer all of our questions and educate us on the things we didn’t know.Thanks, GREAT EXPERIENCE.

Worst place to purchase a vehicle they sold me a vehicle back in august that was involved in a accident don’t know how they got the car fax to come back as no accidents but there is clear evidence that the car was damaged before. I took car to a body shop to get detailed and they pointed out to me that the vehicle had been damaged before so bad that the paint don’t even match. Never payed attention to it at the angle the shop showed me, also when I was doing contract they never disclosed that they were charging me for security system that I never asked for in the first place until I was signing I saw a charge asked them what it was for they said we install this system in the cars so we have to charge you for it. It’s a good tracking system don’t get me wrong but they never told me about hoping I didn’t pay attention. Then yesterday when I called them to disclose what I had discovered there answer was that’s what you get for buying a used car. I guess in a way there right but just want to make people aware of my situation please people do business elsewhere. They are terrible god bless

Ram 2500 cumminsOne star says it all....no need to make it long.Agreed price thru text was $59,411 OTD. Drove 2.5 hours with my family and wasted another 2 hours at the dealership, incorrect price.Was ready to take the truck for $59,411 even with the dent on the pass side door and the 2 paint chips on the Dvr door....glad things didnt work out.....would have driven me crazy on a black truck.

Offered us 6,000 less for our trade in than anyone else. Waited for a very long time to find that out. I had already talked to the salesman about the trade in. He must have not actually looked it up until we drove 1-1/2 hours to get there.

Great experience! Browning and Mike were phenomenal! Flawless buying process! I would recommend anyone searching for a Jeep, visit Lodi and see these men!

It’s interesting how all the reviews are either 1 star or 5 stars. I also find it interesting how many people have had good experiences at this dealership when many many more have not. As soon as a 1 star review shows up, they counteract it with 5 star reviews. It’s pretty simple to look at the dates of the reviews and how they correspond. They always say that the negative reviews are the ones that people write, so what is incentivizing the 5 star reviews?? Hmmmm, maybe it’s a free car wash. Whatever it is, it’s certainly not an accurate depiction of what is going on at Lodi CDJR. One review here states a customer literally witnessed the acknowledgment of a bait and switch between manager and salesman. WHAT?! How is this company still in business?!

VERRY HAPPY WITH MY CAR THANK U GUYS FOR ALL THE HELP AND WORK YOU GUYS DID TO MAKE THIS HAPPEN .. WHEN I SAW IT I NEW I HAD TO GET IT ASAP NOW IM VERY EXITED DREAMS DO COME TRUE HARD WORK PAYS OFF THANK U LODI STAFF

Service Department is the worst in the Valley. Brought in my Jeep because AC was not blowing cool air on drivers side. After holding onto the car for 2 full days I was told it would take 1600 dollars in labor worst case scenario to fix the issue but they did not know what the issue was. When picking up the Jeep I was handed some broken plastic pieces from inside of the vents by the service rep George. I am still wondering what took 2 days to complete? Usually when you take your car to a mechanic they tell you what is broken. Will never purchase a car from this dealership let alone bring my car in for service. Stay away!

Worst service department Ive seen in a long time. Called twice on a Thursday to make an appointment, Ring/No answer. Called the following Saturday morning to make an appointment, transferred to service dept.three times, Ring/No answer. Drove to dealership. Waited for service, no acknowledgement of my presence by two service techs. Sign said open on Saturday to better serve you, by appointment only. You cant make an appointment because nobody is answering the phone. From now on...Lasher Elk Grove, will be where I go.

Keys dont lock and unlock doors. Humpty dumpty was not put back together.

An absolute delight!!!Thanks to the best car buying experience ever!!!

We went to Lodi Dodge to buy A Dosge Rebel and we had the most outstanding customer service . Our sales man was Michael C as well as Marty . I highly recommend any one looking for a new vehicle to come to this dealership . I have purchased a few vehicles I. The oat and they made our experience wonderful.

This place is a joke I purchased a car here 3 monthes ago the alternator and the battery already went out. The service department dosent help at all they want you to pay to even open your hood. This car was supposed to be matnienced and fine but I’m having to pay 500 for repairs. I purchased 3000 in extra warranty’s and nothing is covered I paid extra for nothing don’t buy from here go to any other dealer ship they just want money

Visited the beautiful new Jeep showroom. Friendly sales staff, great selection

This place has the best customer service hands down! They went above and beyond to get me the trade that we really wanted . We had went to the dealer in Newark and they seemed like they either didn’t know what they were doing or just didn’t care.They ran my credit and left empty handed bc they couldn’t find me a deal, I had to put $8,000 down in order to trade my car I was loosing hope after that. But After calling around and my husband found this dealer in Lodi and just by talking to them on the phone I really felt like that were really trying to help and that they care. Long story short we drove from Fremont to Lodi after they had told us they were able to do the trade on our truck. We walked out that dealer ship with our brand new 2021 truck with a low rate! Of 4.6 ! I went from 11 or 12% to 4.6! Like wow! If I could give Chuck and Steve more than five stars I would give them 100! I’m sooo happy and so thankful for them! Thanks again guys for doing the impossible for us!

We pass by about once a week. Very clean, organized lot. Today a gentleman was passing by while in the lot, we were standing on the sidewalk. Asked him if he could give a price on a truck. He pulled out his phone and gave us a quick price. Friendly guy! Hope he wasnt headed to lunch. We really appreciated him taking the time. Were shopping for a truck but not ready at the moment, but I know where Id like to check first!

Always a pleasure working with these guys.

HORRIBLE OVER THE PHONE EXPERIENCE!!! They were sending me back and forth to service & parts. Neither one of them knew what they were talking about I dont get how dodge is hiring people that dont know anything about there service. I called again and told the lady at service and she just sent me to hold. HORRIBLE

Awesome staff! Super helpful and no pressure. Highly recommended.

Great people to work with

My experience at this dealership was amazing! The staff was very friendly and answered all my questions. I was very pleased.

Had a great experience and purchased a 2020 Jeep Wrangler.

The staff is exceptionally professional and friendly and will do whatever it takes to get you the car or truck you desire within your price range and budget.Showroom and lot is very clean, and LCDJR has an excellent selection of vehicles to choose from.Highly recommended.

Outstanding customer service and beautiful vehicles on the lot! Worth a look-see for sure!

I got the truck, they went above and beyond for me, Hansel was my guy, not only did he put me in a truck, but he did it while keeping the whole process smooth and easy. We will retun in the future to talk to Hansel about a car for my wife.

When you need a great deal on your next car, truck or SUV go see Chuck Bartman. They have great customer service, reasonable financing, and professionalism galore!!! They really made me feel cared for.

Steven was utterly rude. Our interaction ended with him telling me “you don’t have the money for it anyway”. Who says that! Have a little respect for your potential clients! Was looking at a truck but the monthly came out to be too much. Went to my plan b and was looking at a trade-in fiesta that they had on the lot. The KBB trade-in value for it is $4k but they had it listed for $9k, a $5k markup than what they gave the guy for as his trade-in. They tried forcing a $1,100 gps on me as well. Such a joke. Remember, this is a business. They make not one, not two, but many thousands from each vehicle they sell. Do yourself a favor and don’t get scammed, find a good private party deal and get an auto loan from your local credit union. Dealerships like this are major rip-offs!

Good selection of trucks, sedans and suvs. If you are in the market for a used or new vehicle stop by or call and set up an appointment with Andy Sanchez he got me a fantastic deal on a beautiful ram 1500, he made the whole car buying process really simple and easy.

Chuck Bartman was our salesman and he was very accomodating to us! Highly recommended and you should go to him for all your car buying needs..

My first time going to Lodi CDJR to look to buy been there just looking around but i went on 1/29/21 to actaully purchase I meet Michael C which is a great help. He helped me find my jeep (anyones price range) and i absolutely love my jeep. It was a very great experience for me and my family so if you are looking for a newer car,truck,van, suv please stop by your local Lodi CDJR dealership and ask for Michael C. The staff is very friendly and they are not pushy and that is one thing i dont like is pushy people. Wondeful dealership located on Beckman Road in Lodi go check them out you wont be sorry. Thanks to everyone at Lodi CDJR

Lodi Dodge runs an efficient service shop -- I would certainly recommend them.

Mike Romero is the best guy you can find and he helped us to find the car.

Amazing customer service. Even though we were not able to get a deal done, I commend them for their responsiveness and professionalism. Their effort was above and beyond.

I’ve bought numerous cars before and I have never had an experience like this where the sales person was so disrespectful and pushy. My girlfriend and I saw a car that we liked online so decided to go check it out. We called because we had a question before stopping by and STEVE M. answered so we told him we were on our way. We went for a test drive and loved the car so we decided to sit down and work out a deal. Steve disclosed that he was going to present numbers first and then if we liked what they could offer he would run credit. After reviewing we told him the numbers wouldn’t work with out budget and he kept asking us what we didn’t like. I would try to explain and he kept cutting us off and talking over us saying we weren’t being reasonable and how great of a deal it was. He started to get argumentative and defensive and began getting louder and louder as if he was trying to intimidate us into buying a car even if we weren’t comfortable with the terms of the financing. I don’t know if he was talking to us in that manner because we were women or if that’s just the way he does business. He finally took no for an answer and said he would go grab our keys from the trade in. HE THEN COMES BACK WITHOUT OUR KEYS AND TELLS US THAT HE RAN CREDIT WHEN WE CLEARLY TOLD HIM WE WEREN’T INTERESTED. We now have to deal with sending disputes in to the credit bureaus because credit was checked without consent. DO NOT VISIT THIS DEALERSHIP.

Phil Cunha helped us with our purchase. He has great energy, was very helpful with our question, and meeting our needs with our purchase.

They bait and switched me. When I spoke to the manager Shannon about it, he said that they would never do that. That it’s illegal. After using the restroom I literally walked right into him telling his salesman to be more careful and that next time it could be a serious problem if the public were to catch on. Wow.

Feb, 15, 2020 we were looking to purchase a Ram truck. We 1st stopped at a different location and were treated so badly we left.Then we went Lodi CDJR. Met Chuck, what a pleasant breath of fresh air. Accommodating is an understatement. We left with our Ram and have never been happier with a car buying experience. We highly recommend this dealership, and you wont find a better more attentive salesman than Chuck.

The salesman was nice but didnt seem to really listen to what we were looking for. When we finally got them to hear what it was we wanted we were then given over to their internet specialist. Not wanting to waste anyones time, we asked if they had that vehicle with the options we wanted in their stock and the internet specialist said without skipping a beat No we dont- goodbye. We immediately turned and left. He was rude, disrespectful and arrogant. We will NOT be stopping there ever again.

Went to the website and saw the car I wanted to purchase. A great guy named Cruz (salesman) helped me with the process. It was fast and easy. I bought the car as a Wedding gift for my daughter - so Cruz arranged to have bow placed on the car when we picked it up. Great salesman and great team!!

Natalie was pleasant.More than expected. Couldnt pull the trigger.

Poor customer service and overpriced used vehicles the car I test drove was completely beat up and after the test drive and turning the car down the sales man points me to a car that was weigh over the budget I had already told him poor listening skills

Because of Covid I called in and made an appointment. When I got there I had a salesman tell me they were too busy and come back. That got me a little upset made a phone call to the manager and then spoke to the salesman and ended up going back. I had a truck I wanted to buy and was qualified, I had more money down that I was willing to tell them to make my payments were I wanted them, we were trying to work a deal. It got tough for Alex the salesmen and another customer came in that he had appointment as well and he left me to go to him....not very good business. I’ve bought three cars from them I will never buy another. I also find it funny that the owner only comments on the 5 star reviews. There many issues you should deal with in your facility.

To anyone leaving reviews of lemons or broken used cars, contact RBB law firm. They are an auto lawyer that I have hired to handle my case against Lodi CDJR. They are very knowledgeable and care about resolving your vehicle problems.

Tim the service advisor is a knowledgeable and pleasant person. Brought my 2019 Ram Rebel in for service and it was quick and easy.

On line prices were a come on. rebate prices became hocus pocus. actual price was 5k more. NOT ONE person in the building was wearing a mask. erik the lot sales guy was very professional and knowledgeable.

After countless hours of research and searching for a vehicle that fits my needs, I came into this dealership after a few other dealership that didnt know their product. Ron, the product specialist, helped me out by explaining the features and was very knowledgeable about the 2015 Dodge Challenger. The car I was looking for. I recommend anyone that needs information or wants excellent service to contact Ron at this dealership. You wont regret the visit.

I bought my Redeye widebody challenger here..when the day came to come in and sign papers, they had entirely different numbers than what I expected. The salesman kept trying to talk over me and say I was wrong and distract me..I refused to allow that to happen..After much back and forth and refusing to accept what I was being told, come to find out there was $73 extra in taxes they say was an error, there was $895 added for an alarm app that I stated multiple times I did not want, nor did I ever request it.It was simply added to my papers..Finally after arguing about not wanting the alarm app, I went into finance to sign the papers..Believe it or not his numbers once again didnt match up..Upon looking, they STILL HAD THE $895 in my documents, trying to sneak it by.Upon arriving home I noticed a small ding or dent that happened during shipping or at the dealership..I immediately contacted them and sent them pics..I was told they had a dent guy that would take care of it. I was later contacted stating if I wanted to pay for it, the dent guy could come to my house and fix it..(a dent I didnt even cause) I attempted to contact the dent guy twice and have not heard back.The shipping guard was supposed to be removed prior to my arrival to pick up the car. It of course wasnt..I had to return the next day to have it done. Upon return of my car from the shop, I noticed a ding in one of my brand new wheels. I made them aware of this and was once again given the number of a wheel guy..That once again I could pay for..for a wheel they damaged. He returned my call and the dealership stated that if I take my car to them when the wheel guy is there the dealership MAY help me..And finally here appeared to be an issue with all 4 of the brand new tires on the car...what appeared to be a defect..when I inquired I was told I was on my own and the dealership had nothing to do with it...I contacted Dodge Customer Care who contacted the dealer and called me back and said they were rude as hell to her (one of their own) and even yelled at her...She recommended that I find another dealership to deal with that this dealership wasnt very good.So I texted the dealership today to coordinate the wheel and dent guy to see if this dealership was going to do ANYTHING to assist with damage to my wheel they caused, dent to my car caused by others, or address the tire issue. I HAVENT HEARD ANYTHING BACK..what a shock...So I took it to Les Schwab and resolved the tires...Im stuck with the dent and scraped wheel that they did, and also a chip in the front bumper that was repaired by them and lasted all of 24 hrs before returning...So shotty repair on the one item they did fix, avoidance of responsibility on the dent and even on damage they themselves caused...All the while trying to take me for over $1000 extra dollars for stuff I didnt request and even DECLINED 3 times...only to try and sneak the papers by and get signed...NOT THE PLACE TO CONDUCT BUSINESS!

Horrible customer service. Typical car salesman games. Anything to get you in the door only to change the deal structure once youre there. If someone gave me a car from there I would leave the keys on the hood and walk away.

Giving 5 stars to the shuttle driver I had this morning. Didnt catch her name. But what a valuable asset to your dealership. Friendly and courteous. You couldnt ask for a better person.

Staff was awesome, helpful, got me a deal as well

We had so many questions about the new Jeeps that we asked the entire Northern California Jeep dealer community, and our sales guy, Ron, turned out to know the most about them. We love the professionalism that he treated us with, and we decided to buy from him. He Truly is the best. If you ever need a vehicle call him!

Okay the only reason I’m giving a five star review is because our sales person Megan. My daughter came in and bought a dodge journey. She worked so hard to get her into a car. My daughter had some credit problems. not once did she make us feel bad. Unlike other dealers. Megan was so compassionate, Megan said the only promise I can make is that I will work my butt of for you. And boy she did. She even bought us and my grandkids food. Now as for the store. it’s a mess...The place is so dirty! The guy that did our paperwork was so rude! Like as if we were a bother to him. I really hated the store. The only reason we bought was because of Megan!

If you’re a first time buyer and don’t know exactly what you want and the terms you want it under, do not come here. I have a lot of experience in car buying and I still feel like I got screwed over and manipulated. I was rushed and pressured into making a decision and was told repeatedly that if I don’t hurry up and sign the papers, they would be “pissed” at me. The finance manager, Michael, did not explain anything to me that I was signing and the sales manager, Marty, quoted me completely different from what I actually ended up paying. The customer service overall is terrible at this location. Take your money somewhere else.

I went to the Lodi dealer as I received a recall notice. And decided to get the oil changed also on my 2013 Chrysler 300. When the car was finished I noticed the easy exit seat was not working properly. I brought it to the attention of the service guy Tom. He said since I didnt have memory seat buttons on the drivers door that it was impossible for the easy exit seat to operate. I explained to Tom that the easy exit seat was working and has been since I bought the car in 2014or 15. He said he was too busy with other customers to help me and that I should call the Chrysler dealer., I told him that I would. In the meantime I got on YouTube. And find the video that fixes the easy exit seat. And to do that you turn your car on put the seat all the way back, then put the seat all the way forward put the seat all the way back put the seat all the way forward and then put it all the way back again. Turn off your car. Then turn it back on. And the seat went right back to where it was supposed to be and the telescoping Steering wheel also return to where it should be. So, thanks to the YouTube video. I was able to fix the problem that Tom ignore me about. Thats why I only the two stars. And I want to say that this is not a reflection on the rest of the staff. All I know is if my wife is happy that I was able to fix the seat.

I test drove a couple of cars here last week I enjoyed the experience about what made me a little uncomfortable is that covid-19 is going around and when you test drive somebody is in the car with you. I test drove at other places in the same week and they let me drive the car by myself. When someone is in a car with you you have the pressure of buying the vehicle but especially during this covid it puts the salesperson and the customer at risk.

Great service. We bought the vehicle we wanted at the price we wanted to pay.

If I could give this place a negative review, I would. They’re really rude and not helpful at all. The Sales Manager Steve Magana needs a lesson on customer interaction and not be rude to customers. Saying stuff like “are you going to buy a car or are you going to waste my time” is not the way to sell a vehicle. This person also lied on the listing and discount offered and got rude when we presented a flyer to him. I would recommend to go elsewhere.

Very friendly and Nick B. Was persistent but not pushy but Very Available and got my sale!! Ill send my friends back to him!!

Said they were gonna wash my car after having it for 5 hours for a recall. Mike the service liar told me to wait in the waiting are again came and got me .the car had not been touched mike you are a ball face liar Im not impressed at all

Went in and was helped by the salesman named Cody. Had been looking around for quite a while and he helped me find the perfect car! Will be advising my friends and family to come here and purchase their vehicles. Thanks to all the friendly staff and especially to Cody for being so professional and making sure I found the right car at a great price!

My experience with Chrysler was a great one. The salesman who helped me was Charlie. He was very knowledgeable and did everything he could to help me and was also very understanding. I genuinely felt he had my best interest at heart while searching for a vehicle and wasn’t just pushing me to buy one like salesmen normally do. I think he deserves some type of incentive or raise. It was because of him that I felt comfortable buying my car even at the monthly payments I got it for. Thank you again for everything.

This is the worst place ever my buddy was trying to buy any car to build his credit they say they can help which they posted false document on Facebook we he went to go see if can put $1000 down payment on any car they say they want $4000 down just for a used car they have the worst service lying people ever to all of you out there dont buy any cars from this place ever

Spoke with Andy on the phone the day before I came in about a truck I was interested in. He was overly helpful on the phone and was ready for me even though i showed up 2 hours early to my appointment. I was impressed by how well he knew all the different makes and models and specific features of the ram 2500 and helped me find the EXACT truck I wanted. He made the entire process a breeze and would highly recommend him to anyone looking for a new Dodge! No pressure sales and a genuine passion for cars!

Went to their website and found a nice truck I wanted. It had a the MSRP and then the dealers price. I emailed them and immediately got a call from Mrs. McQueen. She stated that they have two prices and that. The one on the site and a E price. Said she could give me the E price if I came down. Drove an hour to get there only to be told that there is no other price. They would not budge. I dont like being lied to or mislead. Sales manager was pretty disrespectful in his demeanor. I would not recommend this dealership to anyone.

Had gone in September they ran our credit and couldn’t get us a good deal on a truck with our decent credit. Got a call from an “upgrade” manager decided to go back to see if they offered a better deal. Tried to make it seem like we didn’t know what we were dealing with and Specifically said NOT TO RE RUN OUR CREDIT, what did they do they RE RAN either way after we said not too! We’re offered a payment like a house payment which first time was cheaper so waste of time. Make sure if you go with them that you have enough knowledge so that they don’t make you feel like time was wasted and don’t let them re run your credit unless you give consent! NEVER GOING BACK AGAIN!

Love dealing with Mike Romero. We’ve now purchased 3 vehicles from him we won’t use anyone else. Him and Christian always make it happen for us. My boyfriend finally got the truck he’s been wanting for a while and I got my challenger. He’s awesome. It’s rare we go in there and leave empty handed and definitely seems like they try their best to get us into something.

I went in there knowing very little about buying a car. It was my first time; 21 years old and seemingly curious. I got to test drive the car that I really liked. They informed me of all the stats on the car. At signing, I got to ask as many questions as I felt comfortable and they reassured me every time. The conversation was very smooth and it calmed my nerves a lot! This made the biggest decision of my life a little less nerve wracking. Everyone here at this establishment was super great! We laughed at jokes and got serious when needed to be. When it was time to pay the down payment, my card wouldn’t go through. So they let me take the car, I wanted to buy from them to go to the bank to get a cashiers check. That was pretty amazing. All in all, this establishment was friendly, kind and attentive! Would recommend everyone!