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Bergen Car Company
22 US-46 E, Lodi, NJ 07644, United States
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Bergen Car Company
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Fr
Review №1

Bergen Car Company will always be my #1 choice on used and new cars. I love how they are responsive whenever I have some questions. It was a personalized and professional experience. They immediately understand my interests and helped me look for a car that fits my budget and lifestyle. I never felt any pressure and they worked hard for me to get the best deal. They provided me with genuine care and assistance whenever I am with them. The way they do their job is truly exceptional.

M.
Review №2

It was awesome to deal with their sales representative. Their finance team is also incredible. The process of buying and applying for their financing was just a breeze. People are very low-key, organized, and have great attention to detail. This is the 3rd car that I purchased from them and certainly will not be the last. Fares will always be my go-to salesperson in anything related to the car. Thank you for doing a wonderful job.

Ro
Review №3

This is certainly the best car buying experience I have ever had. They are very considerate of their customer’s safety especially in this time of the pandemic. Bergen Car Company made everything easy for me. Most transactions and conversations are made online. I understand the strict health protocol that you have implemented and it wasn’t a hassle at all.

Go
Review №4

I am giving them a perfect 5-star rating. I love how the staff of Bergen Car Company will often keep in touch with me, which helped me complete the less important process over the phone and online. I know that physical contact should be minimized during this pandemic and they made that possible. The transaction was seamless, and I am super excited about my new car.

Ge
Review №5

I had a wonderful time working with Fares. His passion and knowledge about vehicles are contagious and inspiring. Our purchasing experience with them is purely enjoyable. They streamlined the whole application process, and ensure that we are getting what we need. I will surely choose them again for my next car. I also appreciate that they have an after-sales support team, who ensures that I was happy with the transition. Bergen Car Company is really a gem in this industry. Fantastic group!

Em
Review №6

I was looking for a Volkswagen Golf and I found one in great condition here at Bergen Car Company. The entire process was made easy, thanks to their professional and courteous people. I love how he can easily figure out the needs of his customers. He listened to my requests and input and with his knowledge about the car, I found the best answers to most of my concerns. They are never pushy and you should visit them if you want a relaxing car purchasing process.

li
Review №7

Accommodating, extremely helpful, dependable, and personable. I will never think twice to recommend them to my family and friends. My experience with them is more than great. Fares handled everything effortlessly on my behalf. He knows what he’s selling perfectly well. He is, without a doubt, a professional in this field. He even delivered the car to my house on a weekend. I can’t be more satisfied with the assistance they provided me. He took his time in ensuring that I understand all the features of my new car. So far, I am very happy with my choice. I am happy to be a part of their loyal customers.

Ja
Review №8

I am happy that I found a company with no pushy salespeople. They are all ready to listen to all our demands and worked with us to ensure that we will be getting the best car that suits us. After finding the car for the whole family, he was kind enough to walk us through the new details, making it easy for us to complete the transition process

Jo
Review №9

Other companies will forget you after the transaction has been completed. With Bergen Car Company, they made sure that I am happy with my choice. The after-sales support team called me a couple of times and verify that I am not encountering any issue, especially on the transition. I appreciate how they take care of all their customers. I will make sure to keep you on my contact list just in case I will need anything from you again.

Ja
Review №10

Their staff greeted us with a warm smile. we dont know where we should start, and their friendly staff will guide us in the right direction. They have been very good and helpful to me during that crucial time. Every car that is displayed on their car lot is in immaculate condition. The process was seamless from start to finish. Their sales executive was an outstanding and delightful person to do business with. Friendly, efficient, and honest; these are perhaps the words to best describe their company. I am quite confident in the information they have given to me. The car is clean and comes with a full-service history. I can instantly feel their willingness to help when I called their sales office.

al
Review №11

I love how they did not include any unnecessary service or feature in my new car. They never claimed anything and recommended stuff that I don’t need. Fares is one-of-a-kind in this field. He is genuinely nice and very straightforward with his words. This is the second time that I have gone to him. I will definitely go back to them in the future

Br
Review №12

Fares provided me with the assistance I deserved. Their finance team is easy to work with and all complexities in the process have been eliminated. They gave me a competitive quote for my old car and I easily qualified on their financing option. I hope the other dealership will follow their suit. They can certainly learn a thing or two from the ethics and professionalism of Bergen Car Company.

Ta
Review №13

Fares is amazing, he helped make the buying experience carefree and painless. He was extremely helpful and made things very comfortable. I am happy with the car and Fares was a tremendous help throughout. I was then referred to an equally fantastic finance agent. He was never pushy and condescending.

Ha
Review №14

It is already the 2nd car that I am purchasing from Bergen Car Company. The customer service of this company is beyond remarkable. I want to thank them so much for giving me personalized service. I am happy that they are always available to clear all my unnecessary worries. Both the finance and sales teams are professional and dependable. They will work very hard to achieve your goals. Some people may find the purchasing process a bit intimidating, but the team will be there to calm your nerves

Da
Review №15

A friend of mine recommended them to me after telling him that I was planning to get an upgrade. He said that I should check them out since they are honest and professional, which you will expect from the industry of used cars. Anyway, I went there on the weekend, and I immediately noticed how different they are from the other dealership. It is a welcoming and family-friendly company. The staffs are all helpful and knowledgeable. I am quite confident in the information they have given to me. The car is clean and comes with a full-service history.

Ma
Review №16

Their staff greeted us with a warm smile. We explained that we wanted to browse their available vehicles in their car lot, and they directed us towards the right location. There were no hassles. If we have any queries about the car we are interested in, it will not be difficult to approach someone. They were amazing and brilliant in helping us complete the purchase. We are satisfied with how all things turn out.

us
Review №17

I love how they are proactive in resolving any concerns that I may have. It was so easy to reach out to them and they are very responsive. Whether it is through text, calls, e-mails, or a message on their social media account, their customer support is always a step ahead. Be sure to buy your next car at Bergen Car Company. I hope to work with them again in the future.

T.
Review №18

I appreciate how Fares served as my guide whenever there’s something that I don’t understand. This is the first time that I am applying for a car loan, but I am glad that I have them. There was no erroneous or shady clause in the contract. They even helped me divide the payment terms to make them more flexible according to my situation. It doesn’t get better than this.

Ju
Review №19

Bergen Car Company is not a non-sense car dealership. This is my first purchase from them and I will be ready to purchase my second car from them soon. Their people were helpful, friendly, which made the whole purchase experience painless and carefree. I want to thank the entire team for being remarkable throughout the transaction process. They went into amazing detail on the features and specs of my new car.

Ad
Review №20

At first, I was hesitant to travel for miles to visit their car lot. I became aware of Bergen Car when I noticed their online advertisement. I went to their website, and I was impressed by their online listing. I have been talking to their customer support for over a month, and they seem trustworthy so, I decided that I should really check them out. The long drive was totally worth it. They were helpful and accommodating. During the test drive, they encouraged me to use it on different terrains. The car ran smoothly, and there were no strange noises. It felt like I was driving a new car. Choose them if you want a painless experience.

Pa
Review №21

Fares and the entire team did a very amazing job. Before coming to their dealership, we listed a few things that we are looking for in our next car. As a growing family, our needs for our car are also changing. Compared to the previous car dealer that we visited, they worked with us to get us the car that we deserve. He also gave us a competitive rate for our old car.

Da
Review №22

The level of customer service we received from Bergen Car is outstanding. There were no significant issues that we encountered. Any concern of our parties has been addressed magnificently. From the first time that I reached out to them to the time that the purchase has been completed, it was convenient, efficient, and seamless. It didnt feel like I was in an interview; it felt like a casual conversation with a coffee and biscuits. You are doing a good job there.

Ru
Review №23

Having friendly and knowledgeable staff has indeed made the process seamless. I know how complicated the process of getting a used car is, but with Fares and his team, everything went beyond my expectation. Buying with them is really pleasant. It helped that I was being looked after by Fares, who was so nice and friendly. For those who are searching for a new car, they are the people that you can trust.

Ga
Review №24

Bergen Car has always been our preferred car dealership, and we have never been disappointed with their service. There were a couple of times when we dont know where we should start, and their friendly staff will guide us in the right direction. I appreciate that they are ready to go beyond the scope of their duty. Efficient, helpful, and very convenient. You have to visit them to experience it for yourself.

qo
Review №25

Before visiting their car lot, I have read a lot of reviews about Bergen Car Company, and that made me look forward to the date of my appointment. The staff called me to confirm my appointment and he promised that he will wait for me even though its way beyond business hours. Their showroom looks elegant and excellent, and our transaction was carried out smoothly. It also comes with a warranty and freebies all within the agreed price. There was no hassle at all when driving the car off their car lot.

Wa
Review №26

Their sales rep was terrific. He called me often to inform me about the progress. It assured me that the car would be available before my sons graduation day. I want to surprise him, and Bergen Car Company went above and beyond to guarantee that my son will be satisfied with his new car. Youve been a lifesaver, Fares.

Jo
Review №27

If you are looking for a great car deal and fantastic customer service, go to Bergen Car Company and request for Fares. He will absolutely do his best to ensure that you will get the car that you deserve.Thanks a lot, Fares, you made the entire experience stress-free and pleasant.

Aa
Review №28

Overall, it was a fantastic experience. I believe that I get the value of my money from the car that I purchased. I didnt experience any significant issues. I have no complaints at all. I have never found a dealer that is more friendly and helpful than Fares. I promise that I would do business with them again if I need to upgrade my car.

Ge
Review №29

My old car was experiencing some problems, so I had to come to them to bail me out of my situation. I found a Mazda 6 on their lot, and I am interested in it. After a comprehensive inspection and a test drive, I talked to their people to proceed with the purchase, and I was delighted with the support that I received from them. He explained all things about the car using simple terms, which helped me understand it easily. I will recommend them to my parents, who live out of the state. I hope you can accommodate them.

Co
Review №30

I want to express my gratitude to Fares for his immense input that helped me choose the right vehicle. His attitude towards his profession is not something that you will see from the other dealership. He has a winning attitude, and he will take your concern seriously. I am thankful for the support and care youve given me.

St
Review №31

I can instantly tell that their people have been trained well; there was no pushy salesperson in their team. As a customer choosing the right car is already stressful, it helped a lot to have a team of welcoming and friendly staff. The car has been prepared, and the papers and my questions have been sorted pretty fast. The vehicle that I purchased is more affordable compared to other car lots, and the quote also comes with the breakdown of the cost.

ki
Review №32

Everyone there at Bergen Car Company is helpful that made the whole experience very satisfying. Everything was already ready by the time that they promised it would, which made the buying process seamless and efficient. I think that I get the best value for my hard-earned cash.

Sv
Review №33

I am leaving this review and hope that it will probably help people decide on their chosen dealership. We went to Bergen Car and received a complimentary service from Fares. The whole team was polite, professional, and friendly. It helped that they have this optimistic vibe. They even went as far as returning our car to our house. I am really pleased with their commitment to their work.

Ka
Review №34

It will be uncommon in the industry of used cars to find a company that will walk you through the entire process. Most of the time, after you handed out your deposit, you are all on your own. With Bergen Car, they guided us throughout the process. They even supported us on the financing side; they even allowed us to drive the car home before receiving their confirmation e-mail. I love how they also provide their clients with after-sale support. You can guarantee that they will be ready to serve you even after the transaction has been completed.

Br
Review №35

Our family always uses Bergen Car because of their massive collection of cars and their expertise in vehicles and customer care. Their car inventory is continually changing and updating. Their salespeople have been a fantastic help, and they were very patient with me. Thank you for attending to my needs during my visit.

Ta
Review №36

30. Their sales executive was an outstanding and delightful person to do business with. He was fantastic in all aspects of business, making the whole process painless and convenient. Aside from his knowledge, the fact that the environment was very relaxed that made the buying process quite easy. They assured me that I could contact them anytime that I will need their service, and they will immediately respond to my concern. Thank you, and I am looking forward to doing business with you once more.

Ma
Review №37

I visited them last Monday to check on their stocks since I am planning to get an upgrade. It was an unplanned visit, and I wasnt expecting anything. I was so surprised by how different they conduct their business compared to other companies. Their customer support personnel were very prompt, efficient, and skilled. I tried asking them about their offered price for my old vehicle, and they gave me a very competitive estimate. I will be revisiting them today to get an upgrade.

Hu
Review №38

We are in love with our new vehicle. It has been months since we purchased them, but it is still running with issues. There were no pushy salesmen when we were there; everyone is focused on providing excellent customer service. Fares handled all the finishing touches, including the paperwork. Thank you to everyone who made this possible.

Ma
Review №39

I appreciate how these people will not keep anything from you. I have dealings with another car dealer in the past, but they are way more trustworthy and dependable. Bergen Car was recommended to me by a work colleague, he has some good words about them and told me that I should check them out, so I did. It will be hard to go wrong with Bergen Car Company. Every car that is displayed on their car lot is in immaculate condition. I am giving them a 5-star rating since they helped me check the extras and specs of the vehicle. Very happy with my choice.

Mo
Review №40

I can instantly feel their willingness to help when I called their sales office. I told them about my needs, and they have a couple of recommendations. They describe the car over the phone, but I want to see the vehicles personally before deciding. When I visited them, I was surprised at how accurately they described the available cars. I never felt like I was being fooled, and I had nothing to worry about. Before this, I researched a lot about the car to get the most ideal price, and they have given me a lower price than my expectation.

Wi
Review №41

Their sales executive was an outstanding and delightful person to do business with. He was fantastic in all aspects of business, making the whole process painless and convenient. Aside from his knowledge, the fact that the environment was very relaxed that made the buying process quite easy. They assured me that I could contact them anytime that I will need their service, and they will immediately respond to my concern. Thank you, and I am looking forward to doing business with you once more.

Ly
Review №42

Our family was impressed with how these people do business. They were easy to approach, respectful, and very friendly. I hate those dealers who will always be in your face when you want to look around; I never experienced that thing with Bergen Car Company. Its a family-friendly company that made the entire thing worthwhile. My kids enjoyed every minute of it, and they are satisfied with our new car, a Fiesta Flame.

Br
Review №43

The process was seamless from start to finish. Ive never seen people that are more accommodating than them. We had to change our choice at least three times, but they were very patient with us. It would be wrong for us not to give them a 5-star rating. You need to check them out if you are planning to replace your old car.

Fe
Review №44

Friendly, efficient, and honest; these are perhaps the words to best describe their company. They treated me with respect, and I never felt ignored. They updated me through phone and my e-mail about the progress of the whole process. I never had even the tiniest bit of problem with them. They were able to keep up with my demands, and the transaction was completed with ease. Thank you again for the pleasant experience.

Sa
Review №45

I am quite pleased with the used Volvo that I purchased from Bergen Car. The price they offered me was lower compared to the other car dealers that Ive talked to. Fares was extremely helpful, and they guided me on every step that I need to take. They were very understanding since It took me a while before I decided to choose my car. Their way of doing business is truly something that Ive never seen from the other companies.

Ro
Review №46

I am happy with the Volkswagen Polo that I got from Bergen Car. Fares was extremely professional, and all concerns that I had were dealt with efficiently and quickly. I also love talking to their staff since they are very respectful and friendly, making the entire experience very delightful. If you plan to upgrade your car, Bergen Car Company will provide a reasonable price for your old car. I will definitely choose your company for my future car needs.

Ha
Review №47

It would be wrong for me not to give them a perfect rating. They have been very good and helpful to me during that crucial time. I felt like I will never receive the same attention and care if I chose the other car dealership. The car did not show any fault; still, they informed me that I am free to take it back to their car lot if I noticed some issue. I appreciate that they have an after-sale support team that takes care of their loyal customers.

De
Review №48

Well done, Bergen Car! I never thought that I would see the day when I will view the industry of used cars as trustworthy, credible, and professional. Its not the first time that I purchased a used car and a financing option, but definitely, the only time when I felt like a valued customer. They were very welcoming, and the ambiance is pretty relaxed. They served me with a coffee and sandwich that added to that feeling that you are at home. The cost was broken down, which made me certain that there are no hidden charges. Good Job!

An
Review №49

The people that make up Bergen Car Company are amazing. They helped me pick up the car earlier than the expected date. They even decided to stay off-business hours to complete the business transaction. Fantastic service, I have recommended them to my friends, and all of them have nice words to say about them.

Va
Review №50

I had to call Bergen Car around 9:00 this morning to inquire about a car part that I needed. It only took a couple of breaths to verify the availability of the car part. By the end of the day, their technician was successful in replacing the old and faulty part. That is a solid testament to Bergen Car Company s efficiency and professionalism. I will be going to them for all my car needs in the future.

Gr
Review №51

I will recommend them to anyone who needs a better financing option for their next used car. Their customer care is second to none. Everything was fantastic; the vehicle, their salespeople, even the owner was accommodating. Thank you, Fares, and I wish more people will experience the same quality of service that they deserve.

Ez
Review №52

Fares was our primary contact when we purchased our vehicle from Bergen Car. He did an excellent job in assisting us to get our new car. Trustworthy and helpful. He made the initially lengthy process appear seamless. There were instances when we need to talk with the other staff, and all of them are polite and professional.

Si
Review №53

Great experience. I was well taken care of and everything worked out perfectly. I was a bit nervous coming in, as Im buying out of state. But all of my questions were answered in a timely manner, and I was kept up to date with everything as we progressed.10/10 would recommend!

De
Review №54

My son upgraded his car just before New Year. The finance director personally handled my concern. I enjoyed his calm and unique approach; there were no pressures or hard-selling. They focus more on the customer experience and not on the sale, which made the process very delightful. I received a couple of calls from them when preparing the paperwork, which is perfectly normal. He made that extra effort to made sure that the car will be ready before the New Year.

Ha
Review №55

We were browsing their online listing when we found a car that we like so we had to call them to get additional information. Fares answered my call, and I was amazed by his knowledge about the vehicle. When we visited them the car was exactly how he described it. After getting approved on their financing option, we had to drive more than three hours to reach their car lot but it was worth it. All their people were accommodating and made everything look easy. The detailing of the car was perfect and the car was spotless.

Br
Review №56

I would say, hands down to these people for providing me with the most pleasant buying experience ever. They are definitely the best plus the prices are very reasonable. I have a lot of kind words to say to them the financing option was super simple and easy, the payment system was superb and the service was outstanding. It only took a day for me to get approved. Three days later, I am ready to drive in my new car.

Do
Review №57

My car purchasing experience with them is nothing short of extraordinary. From my first inquiry over the phone through the arrangement of the necessary paperwork and purchasing the vehicle, everything was carried out professionally and politely. Fares was very knowledgeable and friendly. Talking to other dealerships will feel like a job interview, but it felt like you are talking to your friend with them. You need to check them out.

De
Review №58

I found the car that I love at Bergen. I immediately sent them an email to ask for its availability. The next day, they returned my call and informed me that I could visit their dealership to test drive the car. The car was clean and there were no issues. The price was great, and they did not charge me for the materials used in the replacement. My only wish is for them to be closer to my location.

ma
Review №59

AMAZING SERVICE!! They do not disappoint. They have a great selection of high quality vehicles. Please don’t hesitate to stop by and check for yourself! They’re very respectful and they’ll take care of you like family. I’ll definitely be shopping there for my 2nd car.

Wi
Review №60

It was a busy day when I visited their car lot; I thought that it was a peak season for them. It was not until later when I realized that it is a typical day for them. After a while, I realized why the company is doing so well compared to the other car dealership that I visited. They offer a very systematic approach. Even though there are loads of clients on that day, everything was in order. I enjoyed their personalized approach to car selling.

Ry
Review №61

I am leaving this testimonial to let other people know just how I appreciate your help. I am also delighted with the car. The transaction was completely painless, and the flexible payment system was unlike anything Ive seen. After just a couple of times communicating with your people, I made my decision of purchasing the car through their online platform. It is the first time that I purchased the car without even seeing it, but the agreement comes with customer protection, so I dont really mind. When the car arrived, it was better than I expected. The technological and aesthetic aspects of the car surpassed my expectation. The standard carrier will take a bit longer than the usual, so they shouldered the extra expenses to get it to my destination at the date that we agreed upon. Thanks a lot.

Je
Review №62

If you want a car dealership without pressure and BS, Bergen Car is the answer to your woes. It was back in May when we purchased our Vauxhall Corsa from Bergen Car Company, and we have never experienced any issue since then. The car has a good grip and very stable. They allowed me to take it for a couple of test drives and even encouraged me to drive it on various terrains. I love its performance, and both parties are happy with the outcome. Thanks a lot, Fares, for helping us choose our new car.

Da
Review №63

It was my second time purchasing a car from them. It was very nice doing business with these professional people. I bought two vehicles from them in a matter of four years; both times, they showed me the highest form of reliability, customer service, and integrity. I love my cars; they are in great shape; it was comfortable to drive them. I have absolutely zero complaints about it.

Mi
Review №64

The first time that I was convinced to purchase my car out of state, and I made the right decision. The treatment that I received from them was nothing short of fantastic. I will sometimes call them off business hours, and Fares was always ready to listen to my concerns. It was also very impressive that I get a call back from them on a Sunday since not many people would be willing to work on a weekend. Very impressive and made sure that everything will proceed conveniently and comfortably.

Ru
Review №65

My recent transaction with Bergen was pleasant as expected. It was not the first time that I am doing business with this company, and just like the last time they were always ready to go above and beyond their duty to satisfy their clients. The facility was welcoming and clean. Talking to their salesperson was never overbearing and always informative. They managed to provide satisfying answers to all my concerns.

Jo
Review №66

This is a reputable and honest dealership that offers quality used cars at a fair price. We drove from Hudson Valley NY and are very happy to have worked with Fares and his team. Highly recommended.

Bo
Review №67

Fares from Bergen Car Company have been a great help to my Mom. I have reminded her time and again to choose the right dealer since we cant deny that there are unscrupulous people in the industry of used cars. I want to thank your people for going the extra mile to help her with things she cant understand. I know how dealing with her will test your patience. She has great things to say to your company. I will be recommending your company to my friends as a sign of gratitude.

Ma
Review №68

I have a daughter who recently purchased Ford KA from Bergen Car. My daughter is very picky when it comes to her car. She wants everything to be in pristine condition. I was surprised at how she praised Bergen Car Company telling me how outstanding their services are and how massive their collection is. I got a bit curious, so I dropped by last weekend, and I was welcomed warmly by their people. Even though I told them that I have no plans of purchasing a car in the near future, they still accommodated me like their valuable customer.

An
Review №69

We cant complain about the BMW that we purchased from Bergen Car. It was in excellent condition, and they made sure that we will not experience any inconvenience. They treated us very well, and I cant think of any negative thing to say to them. They have a clean office, and the facilities were incredible. I remember that it was raining when we visited their car lot. They were kind enough to put my preferred cars inside their showroom so we will not be drenched in the rain. Thank you for all the help, and I will return in the future if I need to upgrade my car.

Li
Review №70

Ive been a salesperson myself for more than seven years, and I am aware of some of the business tactics that the industry uses to encourage the buyers to spend more. I always have my guards up for these kinds of strategies. So, I was in the hunt for a particular vehicle, and I found some of them in another state. However, my experience with their dealers is so unpleasant. I found Bergen and decided to see the car lot in person. After my first conversation with them, I knew everything would go smoothly, and it did. He showed me the car that I want, and it was better than what I saw in the photos. He was also very honest with me about the condition of the vehicle. I will definitely do business with them again.

De
Review №71

I want to thank their customer support personnel for helping me with my concerns. He was accommodating in assisting me with my key replacement for my Prius. You will not find the quality of this service from the other company. They can offer you an all-inclusive service for all your car needs.

Cl
Review №72

Ive never known that car buying can be this stress-free and seamless. The cars found in their car lot are extremely clean and have been taken care of appropriately. I traded my SUV and got an RX350, and I am happy with my decision. It was effortless to talk to them, and their customer service is not something youd expect; very exceptional. Visit them to see how great it is to shop for your new vehicle.

Re
Review №73

I had to call them during off business hours, and Fares was very responsive and answered my call after only three rings. The salesperson assigned to me ensured that the whole experience would not be bland and boring. He also made sure that I will not experience any situation that most consumers fear. All transactions involved are transparent; this means a lot to me since I dont know a lot about the process of buying a car. I applied for their financing options, and it was speedy and painless.

Ja
Review №74

My job requires me to purchase a different set of cars. After being dissatisfied on the service that I am receiving from the previous car lot, I finally decided to look for an alternative. I think what separates them from their competitors would be their honesty. Their post appeared on my timeline, and I couldnt help but be interested in their cars with incredibly low miles and a reasonable price. I just have to visit their car lot. It was a 6-hour drive from my location, but everything was worth it. I am amazed at their knowledge of the cars included in their inventory. There were also no pressures. Just tell Fares what you want, and he will find it for you, thats how amazing these people are.

Li
Review №75

There are probably no words to describe my experience with them when we are purchasing our BMW X5. After contacting a few car dealers. I finally found a dealer that will treat me with respect and fairness. The lot manager was extremely diligent. All cars that we checked are in perfect condition. Fares, the person who handled our transaction, was also very professional and always ready to respond to our questions. Weve felt valued and very involved with the decision-making process. There were no pressures to purchase add-ons that we dont need. I will definitely recommend them.

Fr
Review №76

I am so glad to found a company which has a sales representative that is willing to work according to my schedule, which made everything convenient. He was also keen to negotiate and was able to get me an excellent price. Today, I am enjoying my first ever car, and I love every inch of it. I found some scratches at the side of the vehicle, but they repaired it without additional charges. If you want to upgrade your ride, be sure to check them out.

Ca
Review №77

My time talking to Fares was very enjoyable and comfortable. There was absolutely no complication or whatsoever. The sales manager was more than willing to assist me. I love the fact that they have a great sense of humor that lightens things up highly recommended to them. They have an excellent collection of used cars that are in great condition with competitive prices.

Da
Review №78

They were always professional, efficient, and fast. They will not waste any time and ensure that you will receive the services or parts that you need. Whether you need a used car dealership with no hard selling, a car financing option without any hard-selling, or you simply need car parts, talk to them and you will not regret it.

Bl
Review №79

Fares is perhaps one of the most delightful salespeople that Ive worked with. It was great doing business with him. I started sending him e-mail and text messages. At first, I thought he will not respond to my request and will probably consider me a fake buyer. However, he diligently answered all my queries. Customer support was top notch. Fares was very responsive and professional. The car that I received, which is a BMW 5 Series, is in excellent condition. I also plan to buy future vehicles that I need from them

Ca
Review №80

I purchased my Vauxhall Corsa on Bergen Car, and I think I made a great decision. They really went above and beyond their duty to ensure that I will get a perfect car. We took the car for a test drive, and it was impeccable. I instantly fell in love with it. It didnt take long for me to drive it home. Im glad that they also gave me a competitive price for my old car. If you need to change your vehicle, look for Fares, and I promise you will not be disappointed.

Is
Review №81

Im leaving this feedback to express my gratitude to this company. I am just blown away by their excellent customer support. I want to thank them for not being like most of the car dealer. They were professional, honest, and reliable, which is not something that youd expect from a used car dealer. They maintained a detailed service record of every vehicle, which made it easier to make a decision. It is difficult to find this kind of service nowadays.

Ch
Review №82

I dont know if you still remember me. I purchased my Nissan GTR last year from your company after being referred by one of your previous employees. I love how your people were very knowledgeable and explain all things to me in detail. All questions that I asked were answered with ease and in an easy-to-understand manner. It was my first automatic car, and I was delighted that theyve shown me how all things are operated. They even showed how the phones could be connected through the Bluetooth system, and they set the navigation system. Really appreciate how you take care of your customers.

Wi
Review №83

It was three months ago when my wife and i decided to get a new car. That was a big mistake because they told us that they have different financing options that can accommodate us. But that was all in the past. This time we know better and we decided to take a Honda Civic. There were no problems or glitches still they assured us that they would be willing to meet the issues head on if there are any. If you want the buying experience to be hassle free check these people out.Definitely recommended Bergen Car Company.

Sh
Review №84

Fares made it look like that the buying experience was not that stressful. I was very fortunate to find them. I love the fact that everyone was working as a team. They listened to all my needs and made sure that things will be done immediately without any stress or hassles. The professionalism of this company is impeccable. It was the right decision for me to purchase my SUV here.

Sh
Review №85

Great experience with Kathryn! She was fast and efficient!! Mike was super friendly and personable and Fares had amazing customer service! We will certainly be back!! It was so worth the 4 hour trip!

Br
Review №86

My Cooper S was purchased from Bergen last year and let me say just how thankful I am to the outstanding service that I received from their people. They went the extra mile to ensure that all necessary paperwork is completed. According to what Ive experienced, I will trust these people on my next car purchase. My car is like everything that Ive expected. It was flawless and will not hesitate to do business with them again.

Sa
Review №87

The team gave me a friendly and warm welcome. I didnt feel the pressure that I am required to buy anything from them. It was beneficial and helped me focus more on the information that I needed to process. Once I made my choice, they were very diligent in helping me deal with all the essential documents. They also provided me with a complete service history of the vehicle.

Al
Review №88

It was a pleasure talking to their salespeople. The whole team took care of us when we were hunting for our next car. We are very satisfied with our Expedition 18. They also offer bodywork repairs that come with a very affordable tag price. We are very content with the upgrade that we availed. We will never hesitate to refer you to our friends.

Da
Review №89

Fares has been a tremendous help to me. He has made some terrific suggestions. It was thanks to his guidance that I managed to find the perfect car for me. I want to thank everyone who made my experience fun. Ill be sure to keep you in mind should I need to buy my next vehicle. I also want to extend my gratitude to my workmate, who recommended them to me.

Ke
Review №90

Very nice inventory.....but very expensive ...asked $4000;over book value ..for 2003 cadillac..would not budge....... on price......

Ev
Review №91

I have already recommended them to my friends. The people at Bergen Car Company helped me find the best car that will suit my daughters needs. She just turned 16 years old at that time, by the way. My experience with them couldnt have been more painless and pleasant. I felt like their service was personalized, that helped me satisfy my needs and wants. Thanks, Fares, for helping me. She fell in love with the car you recommended.

Ka
Review №92

It was a very wonderful experience.just a quick background of my sons situation. My son had a previous loan that he successfully paid on his own. Hes a hard worker, and it was no longer surprising that he can take care of it. Unfortunately, that company was not reporting it to any credit agency, so it appeared like my son has zero credit history. The salesperson of Bergen did not just help us look for the right car he gave some pointers to my son to build a solid credit history. Even though we were not expecting my son to be approved for a car loan that day, I was already grateful for imparting some knowledge about how credit works. My son got the Chrysler 300 for a very affordable price. Be sure to check these people out; they are very personable.

Me
Review №93

Hey Fares! I just want to thank you for taking care of me during my visit to your car lot. I had a very wonderful time talking to you. I cant thank you and the people behind Bergen Car Company enough for the positive experience that youve given me. After seeing how professional they are I cant see myself buying my car from another dealer. Perhaps my only regret was not knowing about them a lot sooner. Youve been a great help for people like me. Please continue providing your customers with the same quality of support.

Ti
Review №94

I would like to extend my gratitude to the people who helped me in buying my car. When I first reached out to them, they did not have the vehicle that I was looking for in their stock. So, Fares located the car that I want. It was an Audi 8, and just like what they promised, it was clean and flawless. Plus, the price was within my budget. They were even willing to take my other car for trade; the transaction was trouble-free and straightforward. They were able to earn my trust by providing me with top-class service.

Cl
Review №95

We appreciate that they did their best when assisting us.Your reputation truly precedes you. The salesperson was professional. Perhaps what really impressed me the most would be the extended test drive. We tried driving the cars on different road conditions both in the motorway and urban area. I pointed out some scratches on the door and told me that he would fix them immediately and he did. The car looked immaculate. The warranty for the add-ons and the competitive price makes it an excellent purchase.

Al
Review №96

It is an ideal place to shop for vehicles. A salesman named Fares was not only accommodating, but he was also friendly. The personality of the people working in Bergen Car Company made the entire experience pleasant. They allowed me to look at several makes and models of the car before making a decision. I never felt any pressure on buying a vehicle that I didnt like. I will be relying on them for my future car needs.

Et
Review №97

I purchased my most recent vehicle at Bergen. The thing that impressed me the most would be the personalized customer assistance of the staff. It made the entire process stress-free and simple. Finding that ideal car is also a breeze with the help of their car lot manager. It was immaculate and running in perfect condition. Ive felt no vibration when driving on different types of roads. I will keep you in mind and visit you when I need to purchase my next car.

Ow
Review №98

I found their advertisement online just as I was looking for a used car dealership. I went to their official site, and I am impressed since their webpage looks professionally done, and it is effortless to navigate. On my visit, I was greeted by Fares, who walked me through their fleet of vehicles on their car lot. He was very knowledgeable about matters related to the car. I was able to purchase a vehicle without the exorbitant upfront payment. They also offer auto loan with a flexible payment system.

Ki
Review №99

I purchased my Vauxhall Corsa on Bergen Car, and I think I made a great decision. They really went above and beyond their duty to ensure that I will get a perfect car. We took the car for a test drive, and it was impeccable. I instantly fell in love with it.

Ch
Review №100

I will recommend them anytime. Their knowledge is unparalleled when it comes to vehicles. You only have to tell them what you need and they will have a list of cars to recommend. Best of all, it comes at a very affordable price. I can’t see myself, shopping for my future car needs elsewhere.

Information
7 Photos
100 Comments
4.8 Rating
  • Address:22 US-46 E, Lodi, NJ 07644, United States
  • Site:http://bergencar.com/
  • Phone:+1 973-928-6300
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–7:30PM
  • Wednesday:9:30AM–7:30PM
  • Thursday:9:30AM–7:30PM
  • Friday:9:30AM–7:30PM
  • Saturday:9:30AM–7:30PM
  • Sunday:9:30AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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