user
AT&T Store
700 N H St Suite A, Lompoc, CA 93436, United States
Appearance
AT&T Store
Comments
Sa
Review №1

Staff was very helpful and patient with my daughter getting her a phone. Could use some more staff members, otherwise good experience

Li
Review №2

Excellent customer service. The staff were Super helpful and friendly. Great experience all the way around!

Jo
Review №3

No wifi just streaming AT&T tv

Ro
Review №4

Helpful and cheerful.Helped me transfer my phone, did not charge me a penny.

J
Review №5

I have been here a few times for phone purchases for myself and my kids, for help with phone set up and other random issues. Everytime I have been in, I am always greeted by someone cheerful and never leave without being perfectly satisfied. Diane takes her time and explains everything clearly. I have recommended this place to all of my friends and they have always been happy with the customer service. Love this store!

Am
Review №6

I went into the store to get help with my new iPhone. I did not know how to do a few things on it since I am new to the iPhone family. I was assisted by lacy who was very sweet and explained all of my issues extremely well! She was patient with me and definitely made me feel more comfortable with my iPhone!! I will definitely be returning to see her :)

Ja
Review №7

I switched from sprint originally and have had att for 2 years now. I love coming here with any issue, they don’t make me feel like my questions are stupid. The staff is the best at finding a solution and often go out of their way to do so. They are super happy and friendly always. Because of the great customer service I will not switch to another provider

Sa
Review №8

The ladies who helped me were very friendly throughout; one remembered me from my visit nearly 2 months ago, and even asked me how my recent trip went (which I had mentioned when she helped me last). They were both incredibly knowledgeable and expeditious while assisting me, 10 out of 10! I will highly recommend this business to my friends and coworkers.

Cr
Review №9

So I came in to get a new phone & pay off my old phone. & I had one of the best experience with AT&T!Super Friendly, very helpful & quick & easy! Noelaniwas helping me out & she was great! Definitely come here again!

Lo
Review №10

All our questions were answered. The girl was very polite and greeted us as we and other entered the store. She Helped all of us with respect. She was able to get our phones ordered and told us what the charges would be. She explained all the steps and what to expect in the on the next bill. She was very knowlediable and caring.

Ch
Review №11

This store is amazing. I was greeted promptly by the representatives, who were very friendly and there to help. I was browsing looking for some accessories for my phone and while I did not feel pressured the representative showed me plenty of options for my phone. The prices are very reasonable and they have a wide selection of cases and accessories. I also met the store manager Diane who was so friendly. She really seems to care what’s going on in her store and takes great pride in how it looks and runs. People like her should be kept around and cherished! Thank you team Lompoc att for a great experience

Da
Review №12

Awesome service, Christian the manager helped me and my wife out with our account. We were about to switch to Verizon but he helped us get an excellent plan and we are really happy to stay with att. Super friendly staff. Would highly recommend this location!!

Ai
Review №13

I went in with my 5 kids & Diane was so patient with us! Even though they were screaming and knocking things over, she was calm, polite & was so helpful when I forgot my Apple ID & helped me reset all my passwords, she even transferred all my info! One of my kids even threw up on the counter & she gave him a 7up & crackers to make him feel better! Diane also helped upgrade my plan & I ended saving money! I love this store! Will be returning when my kids are old enough to have phones!!! Thank you Diane!

To
Review №14

Christian was exceptionally courteous, professional, and easy to work with. Our questions were answered patiently and he took exceptional care of our transfer of phones in the store. Looking forward to working with him again for our AT&T services.

Cr
Review №15

Having issues with service to my hotspot. Paying 150 a month business plan jst for the hotspot plus cost of service on 2 cell phones. After 3 months you would think they could fix this problem. Im jst about ready to ca celebrate service after many years with them.

Lu
Review №16

Diane was so helpful and patient even with my son continuously being a total monster, she stayed calm and knowledgeable answering all questions and was able to get me exactly what I needed even telling a number of jokes making my experience at a phone store enjoyable for the first time, this girl needs a raise!!!

M
Review №17

The customer service at the Lompoc store is amazing. Theyre very helpful and make you feel that youre valued not just as a customer, but as a person too.

Gu
Review №18

They was the only phone store that had a case to fit my particular brand of phone in Lompoc, and it was very acceptably priced. 😎😇🇨🇭

To
Review №19

Chris was a excellent help, with replacing my recently lost phone. Was a nice visit with a good outcome

Lo
Review №20

Noelani, was absolutely wonderful. She helped me take a phone line off my account. i highly recommend her for all at&t needs.

am
Review №21

Today was a fabulous day had the pleasure of being helped by Christian and meeting the store manger. I will definitely be switching from boost mobile to at&t.

ky
Review №22

Wish I could give a trillion stars the employees are so very nice and helpful you need to give them a raise they were very knowledgeable and very honest see we are coming over from S****t and they made the switch and sale and will be doing business again in the future with this business

Ma
Review №23

Everyone in the store was great! Helped me out immensely with figuring out what was wrong with my old phone and helped me set up my new phone. Awesome

pa
Review №24

Great Customer Service!!! Christian helped through all of my problems and got me a better deal. Keep doing a great Job!

Au
Review №25

Everyone here is so amazing ! They helped me urgently and were so sweet & kind ! Diane & Guillermo assisted my family & I we will be giving them all of our future services !

Ph
Review №26

Came in with some cellular service issues Noelani help get my phone back and going told me some benefits of my insurance very pleasant and helpful young lady

Gu
Review №27

Christian was very helpful and knowledgeable. He took care of all my needs and was pleasant to work with

El
Review №28

Ive never had a bad experience here. The staff is extremely helpful and nice.

Ru
Review №29

I was very pleased with how quickly i got service from Jaclynn, she was able to help me out with everything i needed. I was also able to pre order my Note 10+ through her. I would highly recommend anyone to go visit her out in lompoc. Great customer service! Thanks again Jaclynn!

Na
Review №30

I only stopped by the store for “tech help” as my phone storage was “full”!!??? The staff really took time to check into my data but was unable to resolve the problem. They encouraged me to wait for the manager to return from the bank to see if he could assist! I was so grateful that they didn’t just shrug and sent me on my way because Christian returned and spent considerable time investigating my phone data. I was so amazed that he didn’t give up, and eventually found an unusual glitch happening in my “shared photo” storage! (We are talking an hour of painstaking research on his part to free up my phone from what turned out to be another person’s photos and videos that were downloading on mine!) Christian is my new hero!!! He also informed me that since I have phone insurance that It gives me access to a LIVE tech advisor should I have any future questions!!! (WHAT!?) I was just visiting Lompoc and live / shop in Santa Maria, but it’s worth the short drive to get such personalized professional attention from the friendly staff at this store.

Ma
Review №31

Jaclynn was so helpful very pleased with this locations customer service. Would highly recommend

Ga
Review №32

I had the best experience Noelani helped me with my acct. with Direct T.v that the service wasent able to. I have the utmost respect for her knowledge and appreciate the time she took to make this happen. KuDos.

Ra
Review №33

Doubleplus good service! Really personable and fast!!! Did everything for and was very helpful!

Li
Review №34

Great Staff, incredibly helpful and kind. They took their time to go over every detail with me and I left with exactly what I was looking for.

Je
Review №35

Love this place noelani helped transfer my number with ease highly recommend her to everyone!

Re
Review №36

I have been a customer here for 8yrs everyone is so nice and so helpful I always recommend at&t to everyone

Je
Review №37

The att store in lompoc is amazing the manner was so helpful then I ask him some questions the gave me all i need to please give him a raise Christians thank you for all your help

Ha
Review №38

Very friendly and helpful staff. 11/10 would recommend

Ra
Review №39

Great service, Diane is always friendly, helpful, and courteous, she goes way beyond basic customer service to ensure my phone service is meeting my needs and expectations, thanks Diane and staff at Lompoc ATT!

de
Review №40

The Reps at the store are very good. They are a good store!

Ma
Review №41

The Att store in Lompoc California is very helpful to me! A few years ago I had a stroke and it’s very difficult for me to remember the steps necessary to use my apple phone. I like my apple phone very much, but my memory does not hold the steps in order for very long.Every-time I need help the representatives at this Att store provide assistance, cheerfully and efficiently.I am very grateful for their services.Thank you Att! Sincerely Mary Saladino.

Da
Review №42

I really thankful for the help I received at your AT&T store in Lompoc. They really know there stuff lpp

Sc
Review №43

Great service and quick assistance from Noelani with replacing a screen protector for my Galaxy S8 Active. Thanks for everything!

Te
Review №44

Great service noelani very nice loved working with her

Ja
Review №45

Been having issues with my service for months paying $120 for practically no service anytime I need it...came in several times and my problem never gets solved and Ive been told the same bs about a 5G tower will be turned on next month (been 2 months hearing that)

Pa
Review №46

As always, friendly and very helpful!!Thank you Diane....again😊

Fl
Review №47

Jaclyn was very helpful and knowledgeable. Thank you

M
Review №48

I love the customer service great job!!!🌞

Jo
Review №49

Always slow as mollases. I even went grocery shopping and returned to wait some more. Wait,wait,wait....

Fr
Review №50

The best in the WESTallways5 stars

Ma
Review №51

Jaclynn was very helpful

Fr
Review №52

This store is the best in the west

Ma
Review №53

Christian went above and beyond to get me a deal on a new phone

Je
Review №54

Waiting for over 2 hours with no acknowledgment of what we need while waiting

Wi
Review №55

Diane is very helpful!

De
Review №56

My Aunt needed assistance.

Di
Review №57

Amazing experience..

Cr
Review №58

This company is the best

Ka
Review №59

Knowledgeable and helpful staff

jo
Review №60

Helpful friendly knowledgeable

Be
Review №61

Great Customer Services!!!!😊

Ka
Review №62

Awesome folks...

Lo
Review №63

Helpful staff!

Ma
Review №64

All right

Ra
Review №65

They are very kind, they help you very well, they help you in everything you need is the best store

Is
Review №66

Good

Information
18 Photos
66 Comments
4.5 Rating
  • Address:700 N H St Suite A, Lompoc, CA 93436, United States
  • Site:https://att.com/stores/california/lompoc/122165
  • Phone:+1 805-736-9808
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
Similar organizations