Expect a little bit of a wait when checking in. But dont worry. Its comfortable. Chair, water. Good temperature inside.The people here were great. They could tell I was struggling with my equipment and they helped every step of the way. Even while one of them was on their lunch break.They do not take tips.Great people!
Entrance at PIRU street was a little confusing since the intercom there needs ringing for entry. This is a great place to retrieve items if delivery isnt an option... Staff here are professional and friendly and will help you as much as possible during these trying times. Recommend to all other customers to check in at their office prior to pulling up to the dock... Oops my bad...
It was quick and easy to pick up my refrigerator and television from here.
No one answers when you ring the bell I suggest to keep ringing until someone comes or else you can wait all day.
Outstanding work and installation!!!Thanks New Age Logistics from Best BuyGreat Workmanship.Went out of their way and did above and beyond their Duty.
Great customer service. I really had a great time here with these people that are very friendly and polite.
I thought it would be a drag having to go to their warehouse, but I was greeted by professional, fast, and very helpful service.
Will call pick up process takes too long with no communication or updates provided. A simple order pickup where you provide your order details at the office the drive around to the pick up door. Waited for ten minutes with no one coming to the door . I finally got someone’s attention. The only update was we are working on it
This warehouse is way way to far from our house but had no choice cause I had to pick up a Refrigerator and couldnt wait for no week to have them Deliver one to us .
This place was 💯 better than Compton store, no waiting in line and we didnt have to put our names on a waiting list, customers service was great
I havent really Shopped @ This Location Went There for other business but SECURITY @ this Location Very Professional Very friendly Very Knowledgeable job Performance impeccable @ the loading Dock Gate Entrance!!
First time, not to bad! Gonna reserve judgment until I try this again. But it was for sure in stock there.
This place treats customers horribly. Waited for an hour and half for the person in front of to get his package in the hot sun. Ended up leaving and canceling my order. I could safely say i will never purchase from best buy again
Friendly staff thank you guys you are awesome 👌
Great experience very easy and fast fast pick up. Great people. Thank you for making it safe.
The customer service is excellent, and the product availability is always on point.
Huge n big warehouse, 1st time togo here,bigger In a football field .
Very nice service thank you
Great price for my new 50 inch flat screen HDTV
Reduced and regular priced items available for sale.
Placed an order for same day pick up the guy reconfirm and reconfirm order will be ready for same day pick up over the phone.My wife arrive at location without knowing she had to received an email first.no problem our fault i guees but they told her to come back 1 to 2 hours.She waited for 3 and went back and nothing no order.To make it short, she waited for over 8 hours and they still gave her a hard time and didnt give her product they said it will be ready tommorow.We really needed item and waited 8hours they still had a bad attitude.Worst service
This is a warehouse that is used by Best Buy. Customer may come here after they have made a purchase from the store or the website using the Will Call option for pick up. The closest store location is 230 Towne Center Dr, Compton, CA 90220 off the 91FWY exit Alameda St toward Compton.
Excellent service. Really missed this type of customer service 7 stars!
Dont do pickup here it will take you over 1 hour just to pick up 1 item and I was the only person in line.Best buy is losing ground had problems with my order from beginning to start!! Couldnt change pick up name... was on the phone for over 30min just to be told there is nothing they can do.I will be a Amazon + newegg only kinda person no more bestbuy. ✌🏻
Sad But Theyre Slow and Unorganized!!! Why Do They Only Have 1 Loading Zone SMH!!!
I bought a tv from best buy. Told me to pick it up in an hr. I went to the warehouse it told me to pick it up from and no one answered. I drove to compton best buy and the manager Ken was very nice and helpful. Told me there is no phone number to call best buy. I was like how can I get my tv if best buy warehouse is closed and they dont know when they will open again or no phone number. I was frustrated understandably. I was then directed to drive to best buy 109 in west LA. Drove there and they told me I have to wait another 30 min. Im currently still waiting at the geek squad area waiting to see if I can get my tv from them. Really bad customer service overall in general. I can see why amazon and other online services are so big. The aggravation of going out and trying to pick up something you bought and is yours is such a hassle. Never again best buy! You got me this time......
Great customer service
Love their merchandise
Very fast service,and very professional and helpful guys who work there,warehouse and customer service girs,thanks
Automated shipping at its finest. Truly and amazing setup
Great courteous and fast
Great customer service
No overnight parking anytime, Sunday closed
I worked there temporarily, horrible staff. Very unorganized. Nothing is done about complaints.
Fast and easy
Fix your hours. Your not open on sundays and the stores think your open too.
Very good
Extremely slow process, second in line and was here over an hour. Starting to really hate Best Buy.
The staff was great and I was able to pick up my washer on will call. In and out less than 15 minutes.
Fast and friendly
Kenya and Luther were awesome with helping me with my pick up
Will call was easy to find and the pik up was organized
RUDE PPL AT WHS. TRUCK DRIVERS EXPECT DELAYS IF COMING TO THIS PLACE. ILL AVOID AT ALL COST FOR FUTURE LOADS... SPREAD THE WORD TRUCKERS
TRUCKERS EXPECT LONG HRS TO GET UNLOADED. NO EXT TO REACH OUT THE WHS. RUDE MANAGER SAM NO HELP FOR TRUCKERS TO LOAD/UNLOAD FAST. BAD WHS FOR TRUCKERS
Good
Fast service.
Great service
Great
Place is big.....real big....clean and lots of parking.
Fast and friendly
Quick and easy and great service
Clean easy and fast service.
Was open only for sale period. And couldn’t get what i want. Was so busy.
Their pickup process is terrible
Very bad experience. 2h to pick up a delivery. At the end I left without my orderDay after... Almost The same waiting time!
Truckers think twice before booking inbounds to this facility
WORST BUY!!
Run two items I drove 90 miles to retrieve two times in a row
Took a little time but got my product
Good
Easy pickup
45min wait time for delivery
Corporation - warehouse..no bathroom
The best.
Friendly personnel
Nice staff
Overpriced vending machine at LAX
Fast service
Awesome
MY JOB LOCATION
Quick service
Nightmare
Good
They continue to advertise things they dont have
From the store you send me to the lousy cellarService, it lasted more than 30 minutes waiting and for them to say that they can not deliver my products that had problems with the system ... and they gave me a number to call customer service and in the phone call they tell me that everything it was good that my order was ready to be picked up ... those in the winery only made it for me out of emotion ... but in the end they gave me the products
It is a winery where you pick up what you order online at best buy ... it just takes a long time to give you your order
It is a very well attended clean and safe place for what is happening at the moment
Ok for all.
The staff is very good, just a bit slow
It was 1hr waiting for my stove
They dont know how to load
The delivery service is very slow, one by one,