user
Cricket Wireless Authorized Retailer
2235 Main St NE, Los Lunas, NM 87031, United States
Appearance
Cricket Wireless Authorized Retailer

Comments
Ta
Review №1

ELIZABETH!!!!! WAS EXCEPTIONAL!!!!! I really cannot say enough about this about this young lady!! The day I was in the store it had to have been at least 90 degrees in the store. I guess the air conditioner had gone out as it apparently does quite often according to the girls that work there. It has not been fixed leaving the girls there in hot temperatures all the time, and customers. Needless to say Elizabeth managed to keep me there and do our business with a smile on her face my mother had just passed away and I was in need of a phone I didnt have the funds to up my plan and I was in dire need of help she helped me in a way that I cannot explain in words but she managed to get me help and on a plan that was fitting to my budget she consoled me when I was in tears and kept me in her store when it was 100° or more it felt like this is one exceptional employee you have I hope you keep her there.

Al
Review №2

My visit was awesome. I was helped by Elizabeth, she was so nice and helpful throughout my whole visit. Answered any questions I had and was very friendly.

To
Review №3

They dont know what a top up card is they told us they never heard of one

Vi
Review №4

Great costumer service the best experience I have had in years

Sa
Review №5

They helped me a lot even lowerd my payment!

la
Review №6

Very nice people, would recommend most definitely

mi
Review №7

Terrible, if you have an old plan on cricket the much better price dont come to this one. Removed my old account and now is $30 more. Inexperienced personnel. #Dontchangeyouroldaccount.. and your responce is log in online.. typical. That shows you really care..

ex
Review №8

Awesome customer service best in 17 yrs

Fl
Review №9

Very rude staff.. we had issues with the towers for a good while and when into adk about it they kept saying tomorrow...they really didnt know.and then one worker said to my face she could care less if i or anyone ellse took our service to a competitor, it doesnt affecct me only the company!!! That may be true but your workers aare the face of the company and if they are not helpful or rude its a bad thing.then when i was paying she used her personal phone to get my credit card payment....ummm no thats really scary!!!

Jo
Review №10

The personnel were fast, friendly and helpful. Got good deals on a phone and plan.

Jo
Review №11

I wouldnt recommend cricket to anyone. Plan sucks, Network is horrible you cant get a signal in a lot of places. You cant even talk to a person that speaks ENGLISH! And the #1 is Bad, Horrible, Awful, Dishonest that cant and wont take credit for their mistakes theyve made. They will never ever say its their fault its always the other way around.I WOULD NOT RECOMMEND CRICKET TO NO ONE. NOT EVEN MY WORST ENEMY!Now thats sad!

di
Review №12

Came in the other day to complain about the expensive glass screen or whatever TF its called about being lose in top right corner so I THOUGHT the B***** would fix it but she said and I QUOTE keep pushing it down and it should stay on ALSO the glue can melt like if your phones in a hot place like the car so keep it in a cold place THE VERY NEXT DAY THE SCREEN COMES OFF and so i put it bacj on because the b**** said she can do another screen for $15 when i alreadt paid $30 for a screen SHE DIDNT PUT ON RIGHT and so then i go to use my phone just now and I cant use the top f****ing right corner LIKE I TOLD HER but nope. She didnt listen so Id like to make a review. I shall be going to the store tomorrow too. I didnt pick at the screen AT ALL while having it for the past 2 months. NOR DID I pull it off or do anything to make it not stick.

La
Review №13

The young lady at the counter was very helpful.

Ol
Review №14

Awesome services, awesome prices. Very polite with customers.

RA
Review №15

Great service saved me money after being over charged by T Mobile for years . Payed 118 with T Mobile 6 gigabytes for two phones to cricket 90 for three phones unlimited internet plus two free phones.way to go cricket

GE
Review №16

These guys care about providing good customer service.

Mi
Review №17

Nice friendly people and service. Parking in and out a little tight.

Lu
Review №18

Great customer e

Th
Review №19

Great service, nice workers

Ji
Review №20

The fat lady is so lazy she did not want to help me at all

Th
Review №21

Convenient near my home

me
Review №22

Awesome service

Cr
Review №23

Service is not good.

Ju
Review №24

Not to helpful

An
Review №25

God

Si
Review №26

Excellent service I was attended by a kind person, her name Karla

Jo
Review №27

Twpieywiyippoyqrel de la read mano

Information
6 Photos
27 Comments
3.9 Rating
  • Address:2235 Main St NE, Los Lunas, NM 87031, United States
  • Site:https://cricketwireless.com/stores/ll/US/NM/Los-Lunas/2235-Main-St-NE
  • Phone:+1 505-565-0396
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations