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Bachman Auto Group
Louisville, KY 40299, United States
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Bachman Auto Group
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ja
Review №1

I go to the Bachman Subaru parts counter a lot. Theyre always friendly and helpful.

Cy
Review №2

Pleasant experience. I knew what I wanted and it was on their lot, dealt over the phone one day, drove to Kentucky to pick up the car the next day. Erik was the absolutely best salesman and helped this become an easy and pleasant experience! I am a happy customer and highly recommend Bachman. Worth the drive!

Al
Review №3

Very kind stuff, quick job to do with express service, convenient hours starting early mornings, very reasonable Anti-COVID-19 precautions. All is great!

Os
Review №4

Guy named Mike D said you couldnt test drive a Corvette unless we were 100% going to buy that car.What kind of logic is this? You test drive a car to see if you absolutely like it or not, and he said no.

Ky
Review №5

Best time Ive ever had buying a car. It didnt take hours the salesman was funny and laid back. I bought a car in December and I referred my mom this past Saturday, she also bought a car. Needless to say my husband needs a new truck and I know where we are going. Just saying.

Ke
Review №6

Honesty not apart of the finance dept. Was taken for an extra $125. Four attempts to contact finance manager. Via email, phone calls, in person and mail. No replies. Reason because he knows what he did to get me to buy the vehicle that day. Unbelievable

Pe
Review №7

Good Chevy Dealer. Alan Leewee is a good Service Writer. Everything Chevrolet

Jo
Review №8

Decent workmanship priced by the book. Good communication. No shuttle service due to Pandemic. Now if the car handlers could just learn to return the seat to the position they found it in.

Te
Review №9

Steer clear of this dealership! My husband put a fully refundable deposit on a Corvette last year through Mike Davenport the Chevy Dude at Bachman Chevrolet. The backlog to get the cars is just longer than he wanted to wait, so he requested the deposit to be refunded which was fully within the terms when the deposit was made. After 2 months, we still dont have the deposit back. Not good business!

Ri
Review №10

I went in to buy a corvette. I guess they thought I could not afford one because I drove up in a Kia Optima. I was ready to pay cash for the black ZR reduced to $128,000. Since the three sales personnel sitting at the door were so snotty I left. I guess its time you do not judge others by what they drive or look like.

Ea
Review №11

You suck

Sc
Review №12

Ask for Chris Kendall. Good guy that will always shoot you straight

Ju
Review №13

Their site was easy to navigate, when initiating communication through the site their staff were prompt and courteous. Went to check out a Jeep and my salesman Ron was very personable and professional, a great experience all around and I havent even bought a vehicle from them yet!

La
Review №14

They continue to be top notch.

Te
Review №15

Want to buy a new vehicle cant wait to buy me a new one from here.

Rh
Review №16

Great service and attention to detail!

Sh
Review №17

Bachman Auto Group is THE place to purchase a new car. You need to ask for Byron Sims. He is honest, patient and very knowledgeable. They will go the extra mile to ensure you drive away with a big smile on your face. But the service doesn’t stop at the sale! If you have any issues at all, they are on top of it. We just recently purchased a Chevy Equinox (Call Byron Sims, they have a few more!) and we were questioning a few things after our purchase. Creed Fowler, the general sales manager sent an email (probably auto-generated to encourage us to fill out the new car survey) and I thought “What the heck, I’m going to ask.” I never expected a response. Not only did I get a response, but every question and issue I had, Creed passed on to the new car sales manager at Bachman Chevrolet and to our salesman Byron Sims. They value their customers and they listen and care. They don’t waste your time and they treat you like family! Check out all of your choices at Bachman Auto Group. It’s a one stop shopping adventure!! Why drive to several lots? They will bring them to one place for you to test drive.

Ta
Review №18

I went to test drive a Tuscon that had been sold hours earlier, which was a bummer. However, the salesman found something comparable, and was awesome answering all of my questions about towing capacity and safety features. I ultimately decided to push the purchase back a few months so I can upgrade a little more, and Im going back to Josh Brewer! After looking at 4 other dealerships, he was 100% the best!

St
Review №19

Darryl Edwards is the best VW Mechanic in Louisville

Br
Review №20

They were great not pushy and will work with you. Although we didnt buy from them still recommend going with them if they have what you want.

Mi
Review №21

Felt like I was lied to about vehicle I overpaid for. Then cold shouldered

Gh
Review №22

Great team, not too much acrobatics to do to have a good deal. I loved it.😁😁😁

Jo
Review №23

The subaru service department is top notch.

Mi
Review №24

My daughter wants this car for her graduation present and i got to try something because i am disable and been fighting for my disability but i will try to get something worked out because she would deserve that for graduating from school and then her heading to college, but i will try some how for her!!!!

Be
Review №25

Took my brother to buy a car. Mission accomplished.

Ch
Review №26

Best place to buy a new corvette in the state of Ky and The USA🇺🇸

Ea
Review №27

Highly Recommend. Bought a car here. Will be back in the future..Ask for Carter excellent sales Rep.

Ch
Review №28

Your salesman made a video on YouTube trash talking clients. Fire him

Br
Review №29

I now have owned 3 different vehicles from the Bachman group. Excellent customer service both in the service shop and on the sales floor. I drive 45 mins to have my service check ups and oil changes.Bob Shewalter over at their Subaru branch is an excellent salesmen whos a no nonsense kind of guy. I have purchased two of my vehicles from him and hes an absolute pleasure to work with.

as
Review №30

I couldn’t be happier! Ronnie and Aaron were professional and eager to help. I will definitely keep coming back and will refer everyone I know to Bachman! Thank you guys so much!

La
Review №31

Excellent service. Terry Thomas is great service advisor. He is very helpful. I will be back! Mike Davenport has also been great to work with in the past too!

Le
Review №32

15 hard pulls on my credit: they offered 17% apr. I started to walk out: they offered 4% apr.

Kr
Review №33

Purchased a vehicle from Bachman Chevrolet not long ago. The salesman, Dan DaPonte, did an outstanding job. Additionally, Mr. DaPonte proved his integrity by following up with me regarding additional agreements made while selling the vehicle that benefited the seller, not the dealership, and were not written in the contract. I would certainly purchase another vehicle with Dan. If he gives his word, he keeps it.

Ra
Review №34

Horrible experience in the purchase of a new Volkswagen Tiguan. I spent 30 years in the retail automotive business and never treated a customer the way my wife and I were. It was bad from start to finish. Wouldnt have stayed had it not been for the fact they had only Tiguan around like we wanted. Our books were not filled out, we were not shown the service dept. or parts dept. When we arrived we were told to take the Tiguan for a 20 minute drive and not shown how anything works on the vehicle. We have not been contacted about anything since purchase and its been 10 days. Theres much more to the ranting but Ill stop. We love the Tiguan!!

ph
Review №35

Its a mid rate body shop

Fo
Review №36

Fast and friendly service. Great selection of cars and trucks. Good prices. They helped me get financed on a very nice car, at a great price .

Ce
Review №37

Devin Davis the Best Salesman Hands Down

M
Review №38

Have to say, much better experience, honesty, price, and salesmen than across the street. Got a great deal today and wasnt seriously looking to buy.

Mi
Review №39

Friendly, helpful and patient sales and service areas.

Mo
Review №40

Not really impressed. Thru do good but I am not really sure I like using them. The service is better than a year ago but they still take to long to check you in and grey your car back. I also did not get adequate follow up cakes on my vehicle stats when I went out of town.

Br
Review №41

Place is customer centric. Always do their best to do what a customer expects which many times is above and beyond. Good people doing their best. Comfortable, no pressure, treated with respect and care. Very very good place to do business and service. Highly recommend.

Nu
Review №42

Well, buying a car is my favorite thing to do, right after pulling my fingernails out with a pair of plyers. This particular part of the group was the Chevy part, where they had a used vehicle. Reviewed the vehicle, looked thru the paperwork, all in all was not a total plyers experience. I would go back. Remember, your mileage may vary, void where prohibited.

Da
Review №43

I was looking at a new Corvette today. A salesman asked me if I was looking to buy today. He was about about 30 feet away. I responded no and he went back to speaking with other sales people. Guess its early in the month. The last Corvette I purchased from them was a good experience or I would have rated them lower.

Ch
Review №44

Bachman Auto is such a great place to buy a vehicle! Enes Herovic made it a great experience. He was so nice and got us exactly what we wanted!

Jo
Review №45

This place is awesome. My car was azad acting like it would stop any second while driving and stopped at a stop light. Tony worked me in and got me all fixed and back on the road! Ive been going here 20 years and really appreciate the staff.

Cl
Review №46

Zero stars should be given to the service department.

Su
Review №47

Just bought our 4th vehicle here. Very pleased with service and quality of vehicles. Ken Sutton, salesman, has met our needs every time. They were able to get our payments much lower than anticipated. We will definitely shop here again!

Jo
Review №48

Santo was great to work with.

Ja
Review №49

Great service, efficient and very diligent with sanitizing areas and respect the guidelines of service after covid 19

R.
Review №50

I worked here back in 2015-16, so admittedly Im writing this a little late. Better late than never though, right?I worked for the Chevrolet store specifically and I just want to say that I had a wonderful experience for the year and change I worked here. The managers expected you to work, but werent overbearing and had a sense of humor. My coworkers and peers, including the salesman, helped to keep the slow days interesting and handled the busy hours well.If you work hard here and do whats expected of you, they reward that. Thats valuable, because it isnt that way everywhere. There are a lot of ways they treat employees well that they dont have to do, either.From a customer standpoint, I would consider buying a car here (I have one of the most reliable cars on the planet and its paid for, so Ill be driving that thing until the wheels fall off) if I was in the market for one.

Te
Review №51

Always professional service.

St
Review №52

Amazing staff. Above and beyond service.

Ma
Review №53

They took care of a recall and addressed a couple of other issues without charge. They were very nice and professional. The waiting area is great. ☺

Di
Review №54

We had a tremendous experience at Bachman Auto Group in Jeffersonville,IN. Thanks again for your help Adrian, Kevin and Walt. We are going to enjoy our Jeep Wrangler Unlimited JK!!If you want to purchase without pressure and in a family type experience, please visit Bachman Auto Group in Jeffersonville and ask for Adrian!!!!

Ja
Review №55

Ive purchased a new vehicle, have had service work and collision work done by Bachman Auto Group. Each experience has been wonderful. This is a great, local family dealership!

St
Review №56

Great customer service and inventory. It was the best car buying experience Ive ever had!

Br
Review №57

Little pricey to get an oil change and tire rotation but I guess that is what you get nowadays. A free car wash to go along with the service would have been a nice touch

li
Review №58

Cool employees. Very nice 👌👍. Not cheap but will let you know what is wrong before they fix your vehicle.

Ph
Review №59

Went for regular service on my Subaru WRX. My pup and I was treated well and I was in and out in no time, besides regular service, I had a concern and they checked it out.The oil change and tire rotation was done and the price was right, plus its being done by people that know Subarus!Bachman Subaru is good people. I trust them.

Ad
Review №60

Called to make an appointment. To wait for my car to get repaired would be two weeks or drop off the next day. I asked why I couldnt wait and they didnt know. So I dropped it off. My warranty was expired because I was at 36200 miles. Just two hundred miles. Then they overcharged me by $50. I called to speak with the service manager and he argued with me. Once he looked into it, he found that they were in the wrong. He had someone else call to apologise for him. I will not be returning. Im not loving my Subaru experience.

Mi
Review №61

Great place to buy a car!!

Wi
Review №62

Excellent Dealer....2nd car purchased...Debbie Watson Great sales person.

Mi
Review №63

Great service

J.
Review №64

Tough to get anyone to call back. We bought elsewhere.

Ch
Review №65

Friendly staff, refreshingly honest sales people!

Ma
Review №66

First class organization. Doug Bowman was professional and knowledgeable. Thrilled with my automobile and the deal I got. Go see Doug, he’ll take great care of you.

Am
Review №67

Pretty good . Fixed my car and bought a few shirts

Jo
Review №68

Great service and helpful, friendly staff.

Mi
Review №69

I have only experienced great service here from sales and including the service center.

Ky
Review №70

We had an awesome experience here. Aurtoro was very helpful and answered all our questions. Great customer service! We love our new car!

Da
Review №71

Good service center

Ja
Review №72

Bought my Subaru ascent from Bob. Great guy.

Ro
Review №73

We have purchased a 3 vehicles from the group, I feel they are honest and work for your business. Will for sure look there when I get another vehicle.

A
Review №74

Absolutely horrible, we were looking to purchase a new duramax and a salesman comes out that has no clue about diesel trucks. Literally had to explain everything to him. Will not reccomend. We will not be back.

Mi
Review №75

Bachman Subaru is by far the best Subaru dealership in Louisville. Employees and customers are treated like family. I have had a Subaru of some sort since 1998, these guys have been there for me and my family, who are also Subaru owners.

jo
Review №76

Very clean and extremely helpful

ca
Review №77

Keith Meredith was very GREAT informative, careful, and helpful, also AWESOME customer service skills!!! WILL BE BACK REAL SOON--Candice Walker

Gi
Review №78

You can tell they are the only VW dealer in town. Need to work on customer service!

Li
Review №79

Too bad your dealership doesnt work with customers or negotiate. Leaves a bad impression on potential buyers.

Ai
Review №80

Nice selection but couldnt find the car I was looking for

Pa
Review №81

Dock workers were very pleasant n offloaded me asap..

Me
Review №82

Customer service was definitely lacking from start to finish (excluding their internet sales advisor, who was very kind and helpful - unfortunately I didnt get to work with him during the rest of the process). If I wasnt so set on the used car I found at their lot, I wouldnt have given them my business.

Do
Review №83

Has one of the best sale man intown DD.

T
Review №84

Im a first time buyer and I am extremely dissapointed with my decision to buy at Bachman. I bought a used vehicle and purchased a warrenty for it and ive had the vehicle for 10 months and have had to service it 5 times. The service department is absolutely terrible. The amount of time and money I have spent on this is absolutely ridiculous. I would not advise buying a vehicle from here.

Ma
Review №85

Oil change was done quickly if you have an appointment.

Sh
Review №86

Great experience seeing the 2020 Corvette!

Ji
Review №87

Bachman Auto Group is outstanding! Their team heled us find the perfect car for both our needs and budget. Dan Daponte provided tremendous customer service & made the process extremely easy. Shop smart, buy from Bachman!

St
Review №88

Always friendly and good service.

J.
Review №89

They have a few salespeople people who are pretty awesome and Tony in the service department is super friendly and helpful when I need to get my car in for service!

sh
Review №90

Sunday. Service...Jim good to work with..excellent follow-up

Ja
Review №91

Great. Cars great people. Easy process.

Ja
Review №92

Great parts department very friendly and knowledgeable of what you need !!

jd
Review №93

Gave good and most honest service.

Mi
Review №94

Good no pressure dealership see Patrick in new car sales I purchased four automobiles from him.

La
Review №95

Ive been with them for over 30 years theyre like a family they treat you great they give you the best deals and they have great service

Su
Review №96

Anytime I have needed help with my Subaru Forester, be it with the Bluetooth, routine maintenance or anything else everyone has been very courteous and helpful.

Je
Review №97

I would like to thank Arturo and Bachman Chevrolet for another great car buying experience this is our 3rd vehicle from them

Ti
Review №98

Good job fixing my car

Jo
Review №99

Bought a car here a few months back and everyone was friendly, helpful, and lots of great cars in stock!

Br
Review №100

A great dealership with high integrity and excellent service

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Louisville, KY 40299, United States
  • Site:http://bachmanautogroup.com/
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Oil change:Yes
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