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Self Storage Plus
11840 Sudley Manor Dr, Manassas, VA 20109, United States
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Self Storage Plus
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L
Review №1

I’m a repeat customer and the facility is extremely dirty with dead bugs everywhere! It’s been about 2 years when I last had a storage unit here and the older couple was managing the facility. Awesome couple! The facility stayed clean and the floors were polished and shiny. Conner assisted me with my paperwork. Very nice and professional. I addressed my concerns with him and he was eager to assist. However, he mentioned that he was just filling in at that facility and that he wasn’t the manager. So this message is to the manager…… When I return for my things, I don’t want my stuff infested with bugs!

Le
Review №2

Moved into a small apartment, my storage unit provides a safe, available place to keep my collectibles, and enjoy them without cluttering my living space. Can visit, show, share and trade with other collectors at my convenience. I can take my time and enjoy things without having to pack things away, when I return to my home.

Da
Review №3

Good units. Friendly staff but be aware that the price increases are brutal. They rise more frequently and at rates that far exceed other companies. My most recent increase was a full 25%. Good place for short term storage but if you are looking for something long term be aware.

Gr
Review №4

GREAT CUSTOMER SERVICE FROM CONNOR ON OCTOBER 1ST, 2021! HE WAS EXTRAORDINARY AND NICE PERSONALITY TRAIT WHEN I WALKED IN TO PAY MY STORAGE FOR THIS MONTH! SINCERELY GRETCHEN!

De
Review №5

DEVIN IS AMAZING!!!!! I received Awesome customer service and my entire experience was very smooth. I’m more than happy to refer people to Self Storage Plus. Thanks Devin😊

Em
Review №6

Great service! We are moving and needed to store items that we won’t need for a while and we were able to get in and out within a few minutes and got a great deal on a climate controlled storage unit. Devin was super helpful and great to work with.

Mi
Review №7

Super cooperative! Good promo deals, check back monthly. Month to month billing and the property manager Shan is very helpful. Had no problems with my unit.

Li
Review №8

They raise your charge exorbitantly every few months and claim its market pricing. Magically, if you complain, the offer you a better deal. Look elsewhere.

Br
Review №9

I have used Manassas Sudley Road Self Storage Plus for years. I can rest assured that my belongings are safe. The storage buildings are kept pristine and the managers are always helpful.

Be
Review №10

I Had the pleasure ofdealing with one of your employersMrs. AbeerShe was very polite, thoughtful, kind, and extremely professional.Her knowledge was much appreciated. What a wonderful place toto do business. Clean and professionalism. Thank-You

Al
Review №11

Great experience! The manager helped my partner and I choose a unit; we had next to no knowledge on which unit would work for us, but she explained everything so well!! She was also super friendly and had a dope haircut!!

Je
Review №12

I rent 2 storage rooms. One for my association and one for personal use. The prices keeps going up and up so I will have to make a change soon. The one I got for my personal in Oct 2020 for a special of $49 already is going up $70 this April 2021. I thought I was guaranteed $49 for at least a year. So I will have to make arrangement in another location. The increases is unreasonable and mostly unexpected. I would not recommend for long term use.

Ke
Review №13

Great customer service! Super friendly and very informative. I’m so happy I chose this facility!

Pi
Review №14

The staff was very helpful, Devin and Abeer. They were very engaging and informative. The storage units at this location are easily accessible and roads have plenty of space for big moving trucks. Highly recommended.

Review №15

I am a returning customer and the services tendered at this storage facility ia absolutely fantastic.

Me
Review №16

I simply love Abeer Correia, the General Manager at the Self Storage Plus location on Sudley Manor Drive. She is very knowledgeable, helpful and has a very pleasant personality! I was able to secure the right sized storage unit for my belongings during my move. The hours of operation are very convenient and the unit is very clean and is in a safe location. The monthly cost of the unit is very reasonable as well. I highly recommend Self Storage Plus!

St
Review №17

I am very happy with self storage its right around the corner from where I live and I have my motorcycle in one of there units. I can walk or drive over there and ride my bike when ever I want. I did my shopping and it was priced right and easy payment setup.

Br
Review №18

Great service. Came in on a Saturday and had a unit within 30 minutes. Showed me around and explained everything. Great customer service by Devin!

me
Review №19

Ive been looking for a small storage place for quite sometime and couldnt be any happier with Self Storage Plus! Wonderful staff, very welcoming and amazing at customer service, they answered each question I had. 100% Recommend!

ye
Review №20

Great place and great service. Abeer was great. She provided me with all the information i needed. Awesome customer service.

ka
Review №21

Mr.Shan was very helpful and explain everything in detailIts very conveniently located

Tr
Review №22

Very informative and prompt. Setting up my first storage unit was a breeze. Go see Devin!!!

Jo
Review №23

This place is so lovely! I had a wonderful time talking to Abeer, the manager, who was super informative and friendly😁

Fl
Review №24

I have NEVER been with a storage place that increases your rent every 3 months!!!!!! It is outrageous how much my rent has increased. I started at something like 70 a month in 2019 and as of September my rent will be going up to 127 a month!!!!!I had two storage units with other companies and never seen anything like this. The last one I had was for 10 years before moving out here and my increase was a total of maybe $10 bucks; like a dollar a year!!!

ca
Review №25

I am so pleased with my experience at Self Storage Plus all thanks to Brooksie! My husband and I were looking for a small unit to place a couple things until we find a bigger home and she was extremely informative and super polite. She helped us every step of the way, from our budget to sizing needs and helped us to find the perfect fit for our family. She took her time with us and that speaks volumes to us.

Ph
Review №26

I have had a unit here since 2017, which has now spanned two managers. The rent has been raised three times, for a total increase over three years of 30%.To add insult to injury, over this summer (likely in an effort to reduce cost), the humidity and heat in the climate controlled units was so high that I had furniture in my unit grow mold and steel items oxidize with rust. I will be moving to another company as soon as possible. Unless you want to pay more than the market for a climate controlled unit that is not, in fact, controlled at all - find another location.

Ma
Review №27

I like the inside units. Climate controlled, very clean, good lighting, although it could be a little better. Staff friendly and polite. Not much parking, loading space in front. Give 8.5 out of 10.

Mi
Review №28

Good experience,the assistant manager treated me with respect, showed me the property like if I was the only person there!It has good working dollies and the place is clean!!

Tr
Review №29

Very Professional! Space is well lit and clean!

Er
Review №30

I went in to get a storage unit purchased. The customer service by Connor G was amazing! He answered all of my questions, helped us get everything set up, and was a pleasure to talk to! Service like that is hard to find and it was the last thing I expected at a self storage place. Great job Connor!

Mi
Review №31

It’s horrible. The rates constantly increase, nice staff but the long term storage is horrible your rates will increase every couple of months. Absolutely would not recommend for long term storage.

Er
Review №32

Thanks so much, the customer service here is amazing. Better than all the other storage facilities I have been to. Great job

Ba
Review №33

Extremely clean and organized... One of the nicest self storages Ive seen...

Dr
Review №34

Great storage facility, but they seem to raise there dues every year . Not fair to long term customers 😕, But will keep using them for now .

De
Review №35

Great management. Abeer, the manager was very professional and yet friendly and courteous. Her personality and professionalism gave my daughter and I the assurance to rent at Self Storage Plus on Sudley Manor road. She convince us without pushing it or playing the boss. The facility is very clean and convenient for us. We are very happy to rent there. Thank you Abeer. You are the BEST!

Al
Review №36

I needed a storage unit and came across Self Storage Plus. I met with Abeer and she was wonderful. Walked me and my brother around the facility to show us the different sizes of units. We selected a unit and she had everything prepared for us in just minutes. It was definitely a pleasure working with her and I recommend everyone to use this place.

Ka
Review №37

We had the pleasure of working with Mr. Connor G. this morning and had the most pleasant experience! Connor was extremely helpful and informative but also just an absolute joy to work with. Great customer service!

is
Review №38

I found this gem in a google search when preparing to move and was a valued find. Abeer and Conner are extremely friendly and very reliable. They have been awesome at every turn!!

Jo
Review №39

This is stupid. I going to move from here. My last payment is close to 600 is to much

Kr
Review №40

Online renting went super easy and smooth. It’s nice to be able to do this while at home without having to go out more than I need to.

Tr
Review №41

We have really enjoyed using Self Storage Plus. Not only does it meet our storage needs perfectly, but we have enjoyed meeting the other people who use the storage areas too. It is a very friendly place. Our manager is very good to work with.

J
Review №42

I had a lot of stuff I needed to store after having to move out of my place because of the pandemic. These people really took care of me and helped me find a place at an affordable price.

Ni
Review №43

Conner and Abeer are totally awesome. Conner makes my life easier. He has the personality for customer service. This was my for experience with a self storage facility.Thanks guys

Di
Review №44

Our experience was wonderful, we met Connor Geary Assistant Manager, he was so nice with us and explained everything that we have to know about the process to get our storage unit. I really highly recommend this place you will find a friendly and professional staff

St
Review №45

My space was reasonably priced and is easy to pay for and is close to where I live.

Je
Review №46

A very professional management team. In the midst of an international move, they provided the flexibility we needed preparing for our move. We are repeat customers too - but this was by far the best service we’ve ever recd. many thanks!

Ch
Review №47

The prices are outlandish for basic self storage, customer service is average. I would not recommend Self Storage Plus.

De
Review №48

Went to set up a unit with them The lady who helped me was very respectful and had a answer for every question. My unit was very clean and I just wanted to thank Brooksie personally! 😁

Al
Review №49

Great customer service. Quick and easy. Pricing was also great. I enjoyed being showed the storage unit before doing any paper work . Thank you so much for the great experience.

Em
Review №50

Excellent Customer service from everyone I had the pleasure of speaking to at this location!The ease of renting a unit and also “turning it back in” was very nice. No trouble with payments or anything. I really enjoyed using this storage location and will look too it in the future if I ever need storage again. I highly recommend this place!

Le
Review №51

The 5 start customer service you deserve!Connor was so clear with all the information in a friendly and awesome actitud 🙏

E
Review №52

Abeer was friendly, personable, and helped me get a great storage unit quickly after another place had lost my reservation. Climate-controlled units are well-maintained, carts provided. UPDATE: Downgraded stars as of Jan 2021. I have been a loyal and on-time paying customer since Aug 2020 for two units. Rental was increased by a combined total of 43.7% for both units. In addition, the new invoice for one of the units was higher than what was stated in the Rental Rate Increase Notice. Based on this alone, even though the facility itself is okay, no restrooms, I will certainly be looking for alternatives soon. If youre looking for short-term storage, maybe it will workout, but beware of incentives to get you in the door, but then slam you with extraordinary rate increases a few months in. Severely disappointed.

an
Review №53

Unit was not properly climate controlled. So my furniture had mold growing on it. Contacted the office ajd corporate about it. First i was told they would do nothing about it. Then i was told that i would be contacted by the district manager and was never contacted. Very unhappy.

Ma
Review №54

Abeer is amazing! The move in process is simple and easy and the property is clean. Thanks Abeer!

Ci
Review №55

Awesome staff! Great customer service! The facility is well maintained and always very clean!

Ju
Review №56

Clean, secure, reasonably priced. Staff ALWAYS friendly and helpful!!

Hi
Review №57

Excellent customer service, especially the management, above and beyond, strongly recommend

Ia
Review №58

The customer service that we received today from Assistant Manager, Connor was superb. He was very helpful, personable and knowledgeable. We will definitely recommend Self Storage Plus - Manassas.

na
Review №59

Self storage plus charged my bank account for a payment that I did not make. I authorized a payment over the phone using my bank card on a Saturday and then on Monday they charged another payment to my account without my permission. I have filed a fraud claim with my bank. DO NOT GIVE YOUR BANK CARD INFORMATION TO THESE PEOPLE. TO PAY YOUR BILL. YOUR INFORMATION IS NOT SECURE!!!

Ma
Review №60

I am renting two small units at Self Storage Plus in Manassas, VA and decided to rent one large unit. The young lady at the office (Katie) was so helpful in providing information on the unit upgrade.Thank you Katie and Connor for your friendly and professional manner.

He
Review №61

Abeer is so helpful and friendly. She was able to get me a rental quickly and efficiently and quickly responds to any questions or calls. The facility is very clean and secure.

Ja
Review №62

Great place to store your belongings. Friendly friendly staff clean facility easy access great security

Bo
Review №63

Great place to store things.

Ja
Review №64

Staff friendly, easy access, clean & secure

kc
Review №65

Dave and Sally are a really nice couple, even brought my wife and I cold bottled water while we were unloading furniture on a hot day. Ive also talked with another employee that was very helpful. I highly recommend this facility. Fair prices & clean units!

He
Review №66

ABSOLUTE BEST!! You are greeted by the warm smiles of Dave and Sally who have such pride and professionalism. I was unsure of the size unit I wanted, Dave took the time to take me to see several different units. The process of setting everything up was very simple, quick, and all my questions were answered. The facility is well cared for and very clean. Could not speak more highly of Self Storage Plus and the Property Managers Dave and Sally.

St
Review №67

The place is always clean and access hours were good. The customer service from Abeer Correia was EXCELLENT! She takes time to explain and was patient with all my questions.

Ca
Review №68

Good service, decent price, clean facility, and convenient location.

Lu
Review №69

Nice and clean building with great customer service.

Ja
Review №70

Self storage plus on Sudley was very helpful in finding the right storage unit for my needs. Thanks Abeer for all of your help!

Pa
Review №71

Oh my god!!The facility is beautiful and the Property Manager Abeer, makes storing easy! She explained everything in great detail about their security features and made me feel safe storing my property there.

Ri
Review №72

Conner was very helpful and customer friendly! Had a great exeperience overall getting set up and making my purchase for storage here.

Ha
Review №73

Lovely lovely people! Very nice! The entire place from the office to the storage unit itself is very very clean. Great price too! Took time to explain everything to me and answered all my questions. Highly recommend! :)

Ju
Review №74

Clean and Friendly place. Great location and access hours. Would Definitely recommend to others.

Mi
Review №75

Great customer service! Very clean facility!

tr
Review №76

Bryan is one of the nicest guys I have met in over 40 years. Highly recommend. US Army Veteran approved

Ab
Review №77

This facility is top notch! We were treated wonderfully and would absolutely give them our business again. Fair prices, fantastic service.

Mi
Review №78

My 98 year old mother in law just died and we needed storage space for her personal belongings and furniture until family members could decide what to do. I had never rented storage space. The folks at Self Storage Plus-Manasss were great. It is managed by a husband and wife team-very professional but also very nice. They helped me determine the right size unit. There was no up selling pressure at all. The place is very clean. A very positive experience.Mike N

Ha
Review №79

Highly recommend this place! Dave and Sally are very kind, helpful, and professional! We used this storage to keep our furniture safe while we looked for a house! Thank you for making our move less stressful!

Ja
Review №80

Very nice property! Excellent service from Abeer and Conner!

Ja
Review №81

Today is Tuesday 6.16.20, last week, Friday, the rates for a 10x9 were $104. Today, they are $117. Now, they have a special deal that if you rent online, theyll take 10% off. So they raised their prices to cover the cost of the special deal. I think Ill go elsewhere. Thats illegal in the West.

Th
Review №82

We met with Anna at the Manassas branch off Sudley manor road and she was super friendly and efficient. We’d previously experienced bad customer service at Salvation Army, and meeting with Anna made us feel a whole lot better. The facility is clean and the rooms are sizable enough. We’re glad we chose Self Storage Plus! Thank you guys.

Ar
Review №83

Anastasia is the rep here who will not stop until she finds you what you require for your storage needs. Very professional and caring. She is my colleague as well. Awesome job Ana! I love it!

Di
Review №84

Great Staff! Superior customer service. Dave, Sally and Anna are very accommodating to my storage needs. The Storage facility is really clean and safe. Can’t ask for a better place!

Ni
Review №85

Fast, easy, and friendly service. Great place, thank u!

Ni
Review №86

Great staff! Close to where we stay so it helped with moving things back and forth. The one time truck service is great as well. Came in handy for us when we couldnt find any other moving trucks in the area.

Wa
Review №87

Cheerful employees. Best deal. Thank you.

Ch
Review №88

The customer service is exceptional, but the prices are outrageous.

Pe
Review №89

Great security and great access close to 66

Aa
Review №90

People were friendly. They helped explain everything so there was no surprises. Unit worked fine.

Ro
Review №91

Connors the man. Keep that man happy!

He
Review №92

Great customer service and clean storage site. Wonderful GM and Assistant GM personnel.

Ka
Review №93

Excellent facility. Clean and very helpful staff.

De
Review №94

Amazing employees, very clean, great deals!!

Ka
Review №95

Very helpful and polite staff. Clean and easy to urs storage.

Ho
Review №96

Mr. and Mrs. Willow are absolutely amazing! They made sure all of our needs were met and made sure the unit we were getting was going to fit all of the stuff we have. This is the second time the hubby and I have gotten a unit here, we wouldn’t look any place else!

Ga
Review №97

We absolutely LOVED our experience at Self Storage Plus in Manassas, VA. The main reason that we loved our experience was the professionalism and kindness shown by Dave and Sally, the property managers! From the first moment that we walked into the office to the last (sad) moment, we knew that our belongings were in the best of hands! Because of the care that they took in ensuring that the storage areas were kept clean and maintained, each time we visited the storage facility it was immaculate, perfect temperature (inside unit), and no bugs or smells--it was the absolute cleanest experience of using storage facilities that we have ever experienced...anywhere! Thank you for providing us this unique and wonderful experience...it was such a blessing to have our belongings kept in such great care! If you are looking for a great storage facility, you wont go wrong choosing Self Storage Plus in Manassas!

Ca
Review №98

Excellent customer service and kind workers

Ke
Review №99

Dustin is the most professional I’ve experienced when it comes to storage units .. every timeHe’s there it’s nothing that can’t help with!

Bo
Review №100

Self Storage Plus - Manassas is a great place to store your possessions. The facility is well maintained and protected. The staff is very helpful. I would not hesitate to use them again.

Information
36 Photos
100 Comments
4.7 Rating
  • Address:11840 Sudley Manor Dr, Manassas, VA 20109, United States
  • Site:https://selfstorageplus.com/locations/manassas/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=SudleyManor
  • Phone:+1 703-331-1211
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • Packaging supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:10AM–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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