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BoxDrop Maple Grove
Maple II Business Center 10550, County Rd 81 Suite 216, Maple Grove, MN 55369, United States
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BoxDrop Maple Grove
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Dy
Review №1

Im so happy I found this little gem. Great quality Mattresses and great prices. Owners are super friendly and helped me get a great deal on a Brand New King Cooling Gel Mattress and Adjustable Base. I will be recommending you to everyone I know.

Ji
Review №2

Janet and Bob are top notch! Fast, friendly, knowledgeable and super helpful! They took great of me finding a mattress I needed.

ke
Review №3

I purchased a new $1000.00 mattress, late last year, from these guys. Over a short period of time i noticed a bad smell to it .. fermaldahyde like smell.. i called them and said i would try new bedding, pillows, soap, shampoo... called them back and was told the 10 yr. warranty does not cover smell... no refund and no differant bed for me.. i would strongly suggest staying away from these crooks.. i am not giving up and persueing it legally. i was forced to put one star just to post.

Ho
Review №4

A mattress shopping experience like no other!Bob, Janet and Eric go above and beyond to help you find the perfect mattress to fit YOU! They are knowledgeable, patient, friendly and quite hilarious! Shopping for a mattress at a furniture store is overwhelming and uncomfortable. Box Drop Maple Grove specializes in mattresses and they take the time to explain the differences so you find that “just right” fit. So happy I found this hidden gem!!

Ka
Review №5

Great company owned by great people with great mattresses!! Huge blessing to the community to boot! We absolutely love our sapphire cool mattress and platform bed frame!

Kr
Review №6

Bob and Janet are such a lovely couple and were very helpful! Bob was the main one to help us as Janet was busy with many other customers! Bob listened to our concerns and needs as we explained the issues with our old bed and the hopes for a new one. We were able to try out any and all beds with no pressure and just freely go about likes and dislikes of beds to find the exact one for us. When we made a decision Bob was right there to give us pricing and let us decide from there which bed would be best for our sleep and budget! They were both so helpful with the pick up process and highly recommend them to any and all shopping for a new bed. They care about what you want and are truly genuine people! We know where we will get a next bed when the time comes and where to refer family too! Thank you so much for all the help picking out our new bed! We love it! 😁 Loki does too! Snuggled right up with us!

Pa
Review №7

Hi my daughter bought a mattress here, VERY helpful people, Bob let her browse and take her time without leaning over and gawking like in other typical stores. but was still available for questions. What you see is what you get, many different price points, and mattress options, staff very helpful an!d laid back, no pressure and a Fraction of the cost at vs other stores. Best of all able to take home same day. They offer teacher discounts and Veteran discounts which she happily took advantage of. Thank you Box Drop Maple Grove

Ro
Review №8

Very helpful. Great customer service. I HIGHLY recommend. I will come back for my next mattress purchase.

Cj
Review №9

I found Janet and her husband on Facebook, and I am so incredibly grateful they helped me pick a comfortable bed with absolutely no pressure whatsoever. They had very honest and helpful advice to help me decide if one of the beds was for me. They were both so genuine and caring. I would highly recommend this mom and pops business to anyone that is in search of the right bed. Thank you so much for your guidance and hospitality.Christina-

ty
Review №10

Eric at BoxDrop did an amazing job along with Janet and Bob over the phone, got us through quickly at a great price. Very knowledgeable without the corporate high pressure sales. Thanks again!

Ja
Review №11

My husband and I have been sleeping on our cooling pillow top mattress from BoxDrop Maple Grove for 4 years now. It is awesome especially on hot summer days! We own and operate this business and stand behind the products we offer. We are a small family owned and operated business offering a wide range of mattresses, adjustable bases, and mattress sizes. Our family members also sleep on the mattresses we carry and love them!

Ka
Review №12

I was very impressed with the quality of service I received at BoxDrop. Setting up an appointment was quick and easy. Both Janet and Bob immediately seemed to understand the bed that would accommodate my needs. They presented themselves as very friendly, honest people and I felt no pressure to buy from them. But most importantly, my sister and I really enjoyed the whole experience. We had a lot of just plain fun with them both. When the next bed needs to be replaced in my home, this is where I will go!

sh
Review №13

Box drop is the place to go when looking for a new mattress. Eric provided great customer. I will definitely be back, and refer to my family and friends.P.S we are returning customers.

da
Review №14

My wife and I have been shopping around looking for a mattress. We where so happy we stopped at BoxDrop Maple Grove. The owners Bob And Janet are super friendly and very helpful. The store is very clean and we practiced social distancing. They helped us get the perfect mattress and you can’t beat the prices. Can’t wait to sleep in my new Cooling Gel PillowTop Mattress and Adjustable Base. Thanks again for helping us. If your looking for a new mattress don’t shop anywhere else !!

Le
Review №15

Terrific gem that Im so glad we found. Beyond competitive pricing that is overshadowed by how personable they are. We didnt buy on the first visit and didnt feel guilty about it, partly because we knew wed be back! Cant recommend enough!

ta
Review №16

BoxDrop Maple Grove is the best place to get your bed! Bob and Janet are very sweet and so helpful. They are not pushy like other places can be. My new bed is extremely comfortable and I love it! Thanks so much Bob and Janet!

Fa
Review №17

Very helpful n good prices

Ta
Review №18

Best place to try out mattresses. Owners have a no pressure approach and their awesome! Explains all your choices. Bring cash or youll get charged $22.00 for using a card. Otherwise no negatives from us. Friendliest place around!!! Thx guys!

Ro
Review №19

Haven’t even gotten the bed home and love IT! Why? Great husband and wife team! They helped with the husband wife duo and personal experience! Hubby left feeling he had a voice while I left with buying a bed! Recommend them 100%!

Cr
Review №20

Purchased a queen mattress set and was very pleased with the communication and time to find the right product. Would recommend to others.

Ya
Review №21

Thank you Bob and Janet so much for helping me to find a good mattress. You can’t beat the price. My husband is happy with my purchase:)

Ja
Review №22

Very thankful about my experience !! Bob was amazing !!! Went to get a bed for my friend & now I’m buying one . Very knowledgeable & personable .

Ke
Review №23

I ordered a mattress that did not come in after two months. That single they keep pricing low.I went back in and found another mattress. Bob helped me strap it to my car. The check for the price difference was back to me promptly.Very nice couple to deal with.

Ra
Review №24

Yes a lot of beds,to choose from but they as reasonable prices like they say could be better Prices

Ti
Review №25

Janet and Bob are great! We needed a new mattress (obviously)and they were super helpful, absolutely no pressure, they knew their products well and gave us a very fair price! I will be going back when I need another mattress. Thanks guys!!

hi
Review №26

Very friendly staff. Large amount of inventory on hand. I got a very good deal on my mattress and box spring set. 😁

W
Review №27

Always an outstanding experience at Box Drop with Bob and Janet! Our oldest daughter and oldest son have been extremely happy with their beds (they each purchased a queen bed) Weve just purchased a queen bed for our youngest son and will return for our king bed and a new mattress for our youngest daughter! Thanks for the excellent customer service and honest advice!

jo
Review №28

It was easy and quick, very friendly staff. Great service!!

Th
Review №29

We bought ourselves a super comfy bed at an affordable price... Bob and Janet are great... they provided a warm and welcoming environment and Didn’t pressure us into a sale which is ideal when it comes to situations like this. They are so friendly and sweet I would encourage anyone to go and check them out... They don’t have a ton of options but they did have quite a few good picks for the inventory they did have. Thanks guys you were great! We will be back for the adjuster for our mattress when the time comes!

Al
Review №30

1st. . I asked for a firm mattress when I went in & the sales guy showed me a memory foam right off the bat, then a few soft ones until I asked which one was the firmest one, finally the 4th or 5th bed was the one I was looking for. So I wasnt too impressed with the sales rep. *2nd I was surprised by a $30.00 fee to swipe my credit card just to put my $500 down payment through which was shocking & they should let their customers know ahead of time. 3rd I was told that Snap financing was open on the day I was suppose to call to request the #100 days if free financing & when I got home to call, the Snap Financing recording stated that they were closed. 4th when the total was added up for my financial agreement, the math did not match the Snap Financing agreement. . 5th no one in the store was wearing a mask during a Pandemic. Wow. They were very very nice people, but I really wish that I had a much smoother & better overall experience. At least I am extremely happy with the mattress I picked out so I get my happy ending afterall. I love my Audrina Firm. . !

An
Review №31

We stumbled across these guys purely by good luck! We needed a bed for a boy who would be comfortable sleeping on a floor.They were patient with his pickiness and never tried to upsell us.They listened when he explained that he prefers the feel of a hotel bed to his very spendy current twin.We found a perfect mattress for him that wasnt the best and far from the worst.Will definitely recommend to others looking for new bed sets.-annie

Ad
Review №32

My Husband and I bought a mattress/box-spring set last weekend, they have great selection and great prices! The owners are very friendly and not pushy. We gave them a price range and they respected that. Now My Dad and Step Mom will be going there to also buy their Mattress. Highly Recommended!!

Es
Review №33

Went this afternoon to BoxDrop and spent no pressure time trying all the beds I wanted as many times as I needed to. Bob & Janet who won are the kindest most accommodating no pressure sales people! Highly recommend!

To
Review №34

My wife and I were shopping for an adjustable bed and all roads lead to BoxDrop. After doing a lot of research and shopping, we were astonished how much beds were being sold for online and at various furniture stores. The experience was so much better at BoxDrop. Bob and Janet were so helpful, knowledgeable and easy to work with. None of the pressure of a furniture store. They offer their products at a fraction of the price and provide quality service. I would highly recommend BoxDrop to anyone in need of a new bed.

Si
Review №35

We had a great experience purchasing our Sapphire Mattress. The owners were excellent and hassle free.

To
Review №36

Fantastic place no pressure for sales but extremely friendly and informative

Je
Review №37

I bought my new mattress here after searching for weeks to find the right one. I found it in 5 minutes and knew this was the one! They have way more mattresses to try out than any other shop I’ve been to, they also had them organized by price which was awesome. Not to mention the price you can’t beat! The owners were very helpful and friendly. And even gave us free straps to take it home because we forgot ours! 5/5 would recommend!

Me
Review №38

Bob was very kind and helpful. He helped us find the perfect mattress for us in our price range. The store was clean and there is a great selection. Any questions you have, he will have an answer. Definitely recommend shopping here for a mattress.

Lo
Review №39

Wonderful people to work with. They know a lot about there products, and we’re able to point me in the right direction for the perfect bed.

Pa
Review №40

Had an awesome experience with the owners Janet and Bob. Very knowledgeable and not pushy at all. Thank you for taking the time to help me find the right mattress. My husband and I absolutely love our cooling gel Pillowtop Mattress. If your looking for a mattress don’t shop anywhere else but here there prices are great and there super friendly !

Ju
Review №41

Im afraid to admit it, but it had been 20 years since we had a new mattress. We kept saying when we get our tax return Ha! We knew Bob and Janet had started a family business, and its nice to work with someone you know. Theres no sales pitch, theyre very genuine. I never thought wed ever get one of those memory foam beds. Theyre too expensive, but we did. Not only that, we were able to get the adjustable features. They were very patience with us, as I tried every bed they had. We have a NEW mattress! And love it. Sorry guys, it might be another 20 years. (My hip problem is getting better.) Julie O.

M_
Review №42

Bob and Janet RULE. So nice. So easy to work with. Their customer service blows everyone else out of the water. I’m not sure why you’d want to go elsewhere. I will be back!!

St
Review №43

I recommend anyone that is looking for a good deal and good customer service to come to boxdrop maple grove. Out of the couple places I went Bob and Janet provided me with the best service and prices by a long shot! They were very patient with me and very helpful as well. Also very patient when I had my toddler with me. They both treated us like we were people just like them. I say that because sometimes thats hard to find unfortunately. You can go here for any bed needs and they will fix you right up with a great deal and with great service. All around this is the best experience I had shopping for my bed and I took a few days making my decision and still they were very patient and had nice conversation and lots of help that lead me getting the perfect bed for my body! Comfortable mattress are here! The great customer service is here! You will not leave disappointed!

Wa
Review №44

Repeat Customer... Mattresses we purchased previously are great! Came back to BoxDrop Maple Grove again for another purchase. Great customer service! Bob and Janet are friendly and knowledgeable. Highly recommend coming here!Came in on Friday afternoon and found several other people buying and loading up mattresses to take home. Waited a few minutes while trying out what was in display. I left about 20 minutes later with a new queen mattress set and a twin set for waaaay less than the quote I got at Mattress Firm. Met the owners too who took time to personally help me find the best mattress I could get for the price I could afford. Simple, quick, not pushy, affordable, and a nice selection of beds to pick from. Very happy with my purchase and the customer service.

Na
Review №45

This is our second time coming for a mattress from Maple Grove Box Drop. We were so happy with our mattress the first time that after our house fire and loosing Almost everything we went back to get another one! They definitely took care of us!

Ke
Review №46

My sister bought a bed from BoxDrop Maple Grove and really likes it. I recently went into to see what was available in queen size and bought a super comfortable bed from Bob and Janet. They were helpful, kept me in my price range, and didn’t try to talk me into a higher priced mattress. I was a little nervous about buying a bed but they made it easy for me to find the one I liked best in a price I was comfortable paying. I was even able to have it delivered the next day! How great is that? 5 ⭐️‼️

Ma
Review №47

Bob and Janet helped me find the perfect bed! I even got it delivered the same day! How great is that? Thanks for the no pressure sales approach like the other places. I will be telling my friends about this great place! 👍

Th
Review №48

BEST nights sleep! EVER! Love the cooling fabric on the outside of the mattress I bought from BoxDrop Maple Grove. Didn’t know there was something like that. It felt cool right through my clothes! BAM! Sold! Loaded it right up on my truck and slept on it that night! Quick, easy, great prices, no pressure. Definitely recommend this place.

Li
Review №49

We have 2 pillow tops and one cooling mattress and we love them! They were very affordable for the quality and customer service we received. We will definitely be going back to Bob and Janet at BoxDrop in the future!

Da
Review №50

Great selection in every price range and excellent customer service. By far the easiest mattress shopping Ive ever done. We will definitely purchase here again.

Ca
Review №51

What a pleasure doing business with owner, Bob. I was in dire need of a mattress and they were ready to go! The next day I was sleeping on my new mattress and I simply love it! The hospitality was the best around the Twin Cities! I highly recommend your future purchases with these folks! Excellent experience and I’m happy🤗

Ap
Review №52

Im glad I went to BoxDrop for my mattress rather than a large chain store. They have a wide variety of mattresses to choose from that will fit any price range. I received excellent customer service and was informed on some of the new technology that they use in mattresses now. Thank you Bob for helping find the perfect mattress!

Je
Review №53

I would highly recommend BoxDrop Maple Grove! Bob and Janet were so kind, patient, knowledgeable and helpful. They made us feel welcome as soon as we walked in, we never felt pressured or rushed. We have had our beds for 4 months and our family absolutely loves them.

Sh
Review №54

Bob and Janet were very friendly and helpful and very reasonable prices. I would recommend buying a bed here to anybody I know.

Br
Review №55

Bob and Janet at Box drop Mattress were very accommodating! The shopping experience was super low-pressure which I like. I tend to take a while to weigh my options, and they allowed my wife and I to take our time as we repeatedly laid on the same few mattresses that we had narrowed our decision down too.Again, we felt no pressure to make a purchase which made the experience better.Thanks guys!

Da
Review №56

We visited this location yesterday. They were really busy but they seemed to have great service and were really trying to help everyone. They have one mattress at the low price point advertised. It is only filled with cotton and has no springs. Mattress prices go up progressively. We were in looking at a low quality queen with box spring and frame. It would have cost us about $400. I found a higher quality mattress at a local furniture store. They threw in the box spring for free so I go the full set for $247.

Co
Review №57

Great experience with buying a new mattress! As small business owners, we love to support other small businesses! Bob and his wife are great to work with. We will definitely be back for our next mattress!!

Su
Review №58

This is the place to buy your mattress! Great prices and nice selection!The owners are the nicest people you would ever meet! it was a wonderful experience helping my daughter purchase her mattress there today. Bob gave extremely fast and careful delivery!!

La
Review №59

Amazing selection of great mattresses! Something for everyone! Fantastic prices! The owners are Extremely courteous and helpful! NOT PUSHY at all! Very happy with our purchase! We are going back again! Worth the drive. Easy to find.

Ke
Review №60

Bob and Janet were great to work with! Wonderful customer service and low pressure sales. They encouraged us to take as much time as we needed to make sure what we were buying was right for us. I would highly recommend these great people if you are in need of a good nights sleep!

Ig
Review №61

Thanks Bob for helping us chose a mattress with adjustable frame today! Will see you again in 10 years)

Ma
Review №62

Unreasonable delivery fee. They dont actually deliver they just drop it off to you and make you carry it wherever it has to go. It was hard to make an appointment to view. I was told numerous times they were on vacation and to call back in a week. Then I would call back and times were very limited and scarce. All the affordable mattresses they advertise are not the best ones they have. If you want a good mattress you are looking to spend over a grand. Just be prepared to carry the mattress yourself. I wouldnt return ever again.

Sh
Review №63

Awesome service, friendly service and great prices! Highly recommend these guys for your mattress needs! And their delivery you will not beat, same night, our lucky night! 😍

Ka
Review №64

We were able to take our time and find the perfect mattress for us. The price compared to big box stores and the customer service is amazing! We’ll be coming back for another mattress purchase for our daughter soon.

an
Review №65

What a great experience we had with Janet and Bob. We saved a lot of money with zero sales pressure and now have a Cool Phase mattress that we love!!

Gi
Review №66

I purchased a mattress from a Boxdrop in the past and have been very happy with its quality so I decided to buy another for a guest bedroom. Janet was very knowledgeable about the mattresses which really helped me decide which one to go with. Thank you Bob for helping me not only load, but SECURE my mattress and box spring, (the way I had things rigged could have been really bad lol)! You guys are great, thank you so much!

am
Review №67

Wow!What great people! Bob and Janet are amazing people! Im so grateful i purchased a new queen mattress from box drop mattress today!!To feel how a new, good bed feels is a whole nother feeling!!! I havent slept on a good bed since i was 20! Im 31 now! Ive been homeless on and off in 11 years...ive had used or shelter beds to sleep in...or family or friends couches, beds ect. Ive had to share beds with my kids and also my kids will have new beds very soon also from box drop mattress!!!One of them im grabbing tomorrow for the kids and cant wait for them to sleep tomorrow night on it!To have people that are helpful, respectful, and so genuinely nice is great!! I recommend box drop mattress to anyone looking!!To say i appreciate box drop and bob and Janet is really a under statement!To finally get a good nights sleep truthfully brings tears to my eyes!Amanda

Ti
Review №68

The owners we super nice and friendly. Found a nice bed at a great price and they helped us load and tie down mattress. Definitely recommend checking this place out if you are looking for a new bed.

Cr
Review №69

My husband and I had a great experience here! Such a friendly couple that was honest and quick to respond to messages. We will definitely work with them in the future :)

Li
Review №70

Very friendly service. Had an issue with the firmness of a mattress and they worked with me to resolve the situation.

Na
Review №71

Fantastic experience!!! Friendly and efficient...from my purchase to the delivery everything was perfect!!! Many mattresses to choose from in all price points...DEFINITELY would recommend!!!

Tr
Review №72

If you are looking for a mattress this is the place to go. Nice selection, great prices & wonderful customer service! Ill sleep great tonight.

Mi
Review №73

Owner was very friendly and helpful. He gave me a variety of options within my price range. Loved the bed and I will definitely be back!

P
Review №74

Great people, good response, a little bit pricey. But you cant beat the awesome people and service there..

Ca
Review №75

Janet and her husband were AhhhMazing! So knowledgable, kind and patient! I need to bring my husband in before the final decision, but WILL definitely be purchasing my new mattress from their BoxDrop! 8o)

Aa
Review №76

I Came into Boxdrop knowing exactly what I was looking for in a mattress ( Affordable, Quality, Queen memory foam ) and not only did they have what I was looking for I was also able to do even better and get a cooling memory foam mattress! Really friendly no pressure mattress store Highly recommended doing business here

Mi
Review №77

Found Boxdrop on Facebook while looking for a new mattress set for my mother. They had a good selection of mattresses for my mother to try out. Even better were the great prices they offered which were far lower then a retail store. The owners are also very friendly and treat you as if you are family.

Ti
Review №78

Nice family owned place. Highly recomend. Best price in town.

Ro
Review №79

These two mom and pop owner operators are two of the nicest people you never want to meet, not only are they very educated within there business but they really stand behind the product that they sell, a lot of businesses will promise the moon but these two really do deliver service after the finale sale, long story short, I had a warranty issue and I could not be happier with the manner that they dealt with me, thank you very much Bob and Janet !!!

Kr
Review №80

Went to buy my son a bed today, Janet helped us get a great bed at a great price ! Will be back.

Pa
Review №81

Great mattresses, great prices! Highly recommend this place if you’re looking for a quality mattress at a reasonable price!

Ar
Review №82

Very helpful, great costumer service and gave us an awesome deal on a brand new king sized bed.

Ke
Review №83

Bob was great to work with, very professional and helped us to get exactly what we wanted.

Ja
Review №84

Very friendly and easy to work with! No pressure sales and a nice variety of mattresses on hand to choose from :)

Do
Review №85

Stopped in to take a look at options available. Bob and Jan were helpful and very friendly.

Lo
Review №86

Very nice couple willing to work with you to find a mattress in your budget and preference.

Ch
Review №87

I just got my mattress today with the reasonable price and my wife love it . The owner he is very nice. Thanks

Am
Review №88

Bob the owner and his wife were really great and helpful!

Ke
Review №89

Great prices! Friendly owners

He
Review №90

Very friendly and convenient

Ka
Review №91

Reasonable price, quality products

Information
100 Photos
91 Comments
4.7 Rating
  • Address:Maple II Business Center 10550, County Rd 81 Suite 216, Maple Grove, MN 55369, United States
  • Site:http://boxdropnorthmetro.com/?utm_source=gmb&utm_medium=referral
  • Phone:+1 763-400-4362
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
  • Discount store
  • Furniture store
  • Home goods store
  • Outlet store
  • Wholesaler
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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