Terrible customer service. Rude workers who just stay on their phones at the register barely acknowledging my presence. Never again smh
Great experience everything that I go. Definitely worth the trip
Honestly this is the best beauty supply I have ever seen in all Ohio. This store is like a Sephora or ulta of the beauty supply industry . Very reliable, great customer service, there hours are great, absolutely biggest variety, organized and professional. Mikey the manager is great. He cares about his customers and the community period. Highly recommended. Must shop here and support your local business. They support black own products!! Also open every single day even holidays regular hours!!
Great staff, excellent service! They beat competitors prices.
I give this establishment 5 Stars + there customer service is phenomenal and there variety is enormous & don’t get me started with the prices THERE UNBEATABLE, convenient, reliable, and have great knowledge on product! The manager David such an amazing guy who cares for his customers and the community! BEST & BIGGEST BEAUTY SUPPLY IN ALL OHIO
I really like this store. Your greeted as soon as you enter, pretty friendly in here. Whatever you need I’m sure you’ll find it in here. If you can’t then they will help you find something very close. Prices are reasonable to.
This place is awesome! Great prices, great deals, and very good customer service. This is definitely the beauty store to frequent for any of your beauty needs.
This is my favorite hair store. The staff is patient and helpful. Best prices and selection
The best beauty hair store and it’s affordable
Thee store is great... a young lady by the name of laina help me she was very patient with me and was very helpful I’m thankful I’ll be back
AMAZING customer service! A Beautiful store & they have a very wide variety of products from appliances to hair care !! ❤️❤️❤️
I’ve been going to this store for years... He originally started on Raymond and Warrensville Ctr Rd. I love the products, how he price matches & have all of the updated products. Keep up the great work! So proud of you!
Every time I come into this location the staff is always friendly and helpful. They are always helping the new staff members find items for the customers. So many places have good products but poor customer service this location has both. I love shopping here...
I love this store so much. Their workers are super friendly and informative if i don’t know something about the hair I’m getting or need they have the answer. I always go in for one thing and leave out with a million being sidetracked by their awesome hair inventory! I wouldn’t shop with anyone else
They have Great Customer Service Everyone Is Very Friendly .
Mikey is the best and always gives the best customer service and best prices on the quality. Big store very organized.
The store is actually pretty decent. The two star is for the employees terrible customer service.
Such a nice staff works here and they know a lot about hair. The manager is extremely nice. Him and his employees seem to enjoy what they’re doing. Everything was organized, there was nothing on the floor or out of place and the products were also organized and put together. Definitely will be going there again.
Very good customer service always someone there right away to help you ! This store literally is fire they have everything from mink lashes to 360 lace wigs products for women and men ! Shop with them !
Best and biggest beauty supply super center in All Cleveland Ohio. They provide the most variety and unbeatable prices. They don’t only price match they beat the competitors prices. Even Walmart and target won’t beat there prices. They customer service is excellent. Very knowledgeable sales reps, uniformed and well ordinated. The general manager (Mikey) is absolutely outstanding. Cares for his customers and the community. Follow them on Instagram to get all the exclusive deals and promotions. They even give away free hair. Deff my go to store. & I live 35 min away
Nice beauty supply store... Just cant seem to get those Vitamin E hair mask in Stock though... Have been waiting since February 2020
Not just doing this for the raffle. I’m Legitimately impressed with this store and this brand. I can honestly say they CARE ABOUT OUR PEOPLE. They care about what gets put on our heads, bodies and skin. If you looking for a hair store/BRAND that GIVES A DARN about you, shop here. Period.
Always friendly. Best products. Unique lashes. My favorite store
Excellent customer service from the manager Mikey and best prices in all Cleveland on everything a lot of variety
I love there hair and customer service the store is always clean and neatly organized they have everything and make it easy for you to shop the employees are very kind and helpful they have the best sells and deals out of any beauty supply store I every been too this is my go to store I love being a Bx babe 🥰🥰🥰🥰
Love that you can get all the hair stuff we need in one place great customer service I definitely recommend
The Staff are friendly and helpful, the store is always kept presentable and clean also provides QUALITY products & Hair .. LOVE ITT 10/10 would recommend to anyone looking for a go to beauty supply !!!!!!
I wanted to go somewhere where there would be decent customer service. This place was consistently showing 5 stars. So I said lets go. When I walked in, Dionna (sp) asked if I needed help, I was impressed by her enthusiasm to help and overall friendly attitude. When she walked back to the he counter she said told who I found out was the manager Mike who also had a month ce personality. Ill be back!
They have a big variety of hair products and bundles plus more! I highly recommend this beauty supply store to shop
Beauty exchange is my personal favorite hair store they carry everything any girl could need with the best prices!
Best customer service I have experienced in years. Very knowledgable staff and management. They know all the upcoming trends and carry up to date products. My favorite hair store in Cleveland.
Good customer service and good price on the clippers and the accessories for salons and barbershop I will definitely back again... keep it up
Great customer service, best sell staff, top of the line hair products, has everything in the store. Staff is a big help as well. Highly recommended
I’m so happy this location opened. They’re one of the only hair stores around that don’t follow you through the store and the workers make sure they do everything they can to get you what you’re looking for and what you need .
This hair is really good and cute great service 5 out of 5 would buy again
I love this store, they have the most manner-able staff always willing to help and they have the best prices in the city. I stood in line for an one day totally worth it
By far the best hair store in Cleveland hands down always a great experience, great customer service, and always someone available to help when I come to the store Mike always takes good care of me and very helpful with getting me what I need I would definitely recommend to all my friends and family
Wonderful customer service! AWESOME PRICESLOVE STAFF!! They have a new customer for life💕❤️💯🙌🏾.
It’s always so clean and the workers are very friendly.
Great place friendly staff
Very great place, the staff is helpful and friendly! Love this place!❤
They are very professional, helpful and have the best deals !
Very good customer service 👏
They have all your beauty needs..
Great customer service, Best professional products, the store is organize and clean
Over priced checkout empire on lakeshore
Great hair and awesome prices
Great customer service
Great service 💯!
Very helpful
LOVE IT LOVE IT💜💜💜💜💜💜
Checkout empire on lake shore
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