PLEASE DO NOT SHOP AT THIS Establishment‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️We had got the wrong pack of hair and wanted to see if we can get an exchange. We brought two packs of hair but we only tried to take one pack back because the other pack we opened and used. We knew that the pack we used was not going to be eligible for a exchange. We returned to the store and left the unopened pack of hair AT HOME. We left the UNOPENED pack at the counter with the man up front when we first returned to the store. We returned to the counter with the hair we needed. Once we got up there the man said we can’t exchange it because we we opened it. WE NEVER EVEN OPENED THE HAIR. What we believed happened was the man himself cut a few braids (because the hair we tried to exchange was latch hook braids) to make it seem like we shorted the pack of hair or we brought it like that and didn’t know. I PROMISE ON EVERYTHING, WE DID NOT OPEN THE PACK OF HAIR AND TAKE ANYTHING OUT. In Conclusion, please do not spend your BLACK DOLLARS HERE. PLEASE go to MAGIC or somewhere else to spend your money. When we first walked into the place we got a bad vibe from him but it was a holiday (Labor Day 9/6/2021) and he was the only few hair stores open.DON’T SHOP HERE!!!!!!!
Hello everyone . I am a regular customer here unfortunately most of the people who used to work there are no longer there the proprietor there is Pleasant but unfortunately the two people that are no longer there were top-notch ....there was a short gentleman there he had such a bubbly personality and was always ready to help me when I came in unfortunately there is no one there like that at this time.. there is a very young girl that works there she tries to be attentive but a lot of times they are more customers than she can handle ...I hope they find somebody with a great personality like they did have.... it helps when youre taking care of in a special way especially in that feel of hair..
Very large & well stocked beauty supply store. Definitely More than 100 wings in all types, colors & styles @ a wide variety of prices. Hair, hair, hair everywhere! Jewelry, nails, facial care & body care more that anything I expected. Heads up... Cant try on wings (4/21) due to COVID.
This was my first time at this store and the staff was very friendly. They also have low prices compared to other hair stores on the west side! The store is HUGE, clean, and had many things in stock! I will definitely be going back!
This is one of the locations, I send my hair clients too! Variety of products for the hair! Reasonable
Great selection and it is clean and able to find what you are looking for
I go here often, they always have everything I need for hair care
Very pleasant, Friendly. Lots Beauty products for every need.
Its ok...They have a large selection of wigs but I didnt really recognize the brands and typically I stick to certain brands. Neat...overall basic beauty Supply store
Courteous & patient...they have all types if hair for braiding ect. But I like the decorative face mask....might as well have fun while wearing them ✌
Great customer service. Fully stocked with various quality hair and accessories. Great location.
This place has EVERYTHING they a little pricey on the hair but overall love it
I will never shop here or recommend this place to anyone. They were extremity RUDE the owner was waving his hands in my face and yelling at me & had the audacity to tell me he didn’t have to speak to me because HIS machine was having a connectivity error.1 star is still to much.
Always great deals and good quality
All you need is here from makeup to every type of hair you could possibly put on your head for a reasonable price in a nice neighborhood.
Nice selection. Clean store.
Very Clean and good customer service.U cant try on wigs due to Covid though- FYI
Love having lots of choices!
One of my favorite places to go. The staff is always nice and pleasant. Me and husband both find pretty much all of our hair needs here. Out of all the places in the neighborhood, this is my first choice. The store isn’t crowded with too much merchandise so you can actually walk through. They always have a big selection.
Best place to go for lashes they have all kinds of styles
Very clean and organized
The owner cant remember her name is so friendly I like the prices I will be back.
Nice place.
The staff & the products were superb. They had exactly what I wanted. I would highly recommend Cuyahoga beauty store.
This store was very clean and very well stocked. Everything was very easy to find. Bria, the young lady that assisted me, was very helpful and had a wonderful attitude. I will definitely shop there again.
False advertising!! I have been to this location twice, and I have had issues both times. First time, they didnt have the hair advertised so he offered a $0.20 discount on substandard hair. Second time, hair posted for $1, but he wanted to charge me $1.99. Im never returning. There are at least 5 other hair stores in the area. I see no reason to patronize a business that engages in deceptive business practices.
DO NOT SHOP HERE. THEY WILL TREAT YOU LIKE YOU STOLE SOMETHING . THE ASIAN GUY WENT AS FAR AS TO PUT HIS HANDS ON ME. EVEN IF YOU HAVE STOLEN, IT IS ILLEGAL FOR ANYONE TO PUT THERE HANDS ON YOU!! WHICH I DIDNT STEAL NOT ONE THING..IDC HOW MANY PEOPLE HAVE STOLEN FROM YOUR STORE. YOU WILL RESPECT ME AS AN INDIVIDUAL AND TREAT ME JUST AS IF I WERE A WHITE PERSON WALKING IN. I BET YOU WOULDNT HAVE DARED PUT YOUR BODY IN FRONT OF MINE OR GRAB ME TO STOP ME IF I WERE A WHITE WHOEVER. EVEN AFTER I TOLD YOU I WOULD SHOW YOU EVIDENCE OF ME BEING INNOCENT!!
Had the hair I needed at a great price (it was on sale), fantastic discovery for me
A wide variety of hair, wigs, supplies, and beauty products. They are reasonably priced as well.
Visit this place often new owner is much better than the previous. I get very nice wigs from here
Gray store great prices.
They have alot of nice looking wigs
This place has great quality products for lower prices than most hair stores!
You guys deserve 8 Stars love the service nice and kind always clean very very nice people stay blessed good job
The owner is very rude. I have been a longtime customer and just ignored but I will no longer be taking my business there. Heights beauty is down the street going towards Warrensville. Much more reasonable and friendly staff... Wonder why this shop doesnt have any social media?- probably because they suck!You have to pay 50 cents for a cap to try the wig on. I wanted a half wig but the color I wanted was not on display therefore I couldnt try it on to see if it was worth the 30 dollars. They were 20% off which would have taken it to about 24 dollars. I asked if I could just get it for 20 since I couldnt try it on, I would chalk it as a loss of I didnt like it, and all he kept saying its 20% off...thèn when the clerk checks me out for the 50 cent cap and Im ready to leave empty handed the owner tries to ask why I didnt get any wigs, and then had the nerve to accuse me of not paying the 50 cents When I was clearly leaving the cashier area, and the clerk was right there. Very insulting. Some English speaking employees would be nice.
Large braiding hair selection usally find the color Im looking for
Seemed to be well stocked but didnt have the brand I needed.
Everything you need for your hair and more. Prices are competitive with other stores and you may catch a great deal if you go at the right time.
Great experience was able to get in and out and they had a sale so I save money
She offered to style my wig after I buy it
Never go any where else. Nick always have it or will get it. They need a 10 star.
My mom and I never bought a wig before but the lady helping us was a big help and was super nice! Will go back again.
Cuyahoga beauty is a spectacular beauty supply store that has everything you may need and want. Staff is knowledgeable about products.
Always have what I am looking for with helpful assistance
The staff is very helpful, friendly and knowledgeable.
Great selection of hair, but only one staff to help customers and she seem like she was not sure what she was talking about.
Best Hair And The Lady Helps Me So Much
Briana is always super helpful and sweet. Very good deals.
Good prices variety and nice staff
They always have what I need
My favorite hairstore this store has it all
Great selection, usually some decent sales, and the owners are very nice. Been coming here for years.
I love this store been coming here for years
Always find what i need in here
Great selection of products and the staff is always friendly!
Nice but its closing down soon
Always have products I need
They have a lot of items both products and wearables.
Was out if color I wanted
Well organized and a huge selection of EVERYTHING!
Horrible service very rude too pricey
Close to home, reasonably priced
I like their products BUT I dont like the fact they follow you in the store! Ive been a PAYING CUSTOMER for YEARS.
Sunny is the best, she was extremely helpful.
Didnt have what I was looking for, butI still love the place
Always clean heplful and friendly
Very helpful...good selections
They always have what I need
Hair galore reasonable prices.
Variety of hair products. Great staff.
One girl was working alone at the register and helping customers, while a grouchy man( I think he was the manager) is walking around and basically watching her run like a chicken with her head cut off.
Terrible customer service.. Go elsewhere and they try to over charge u! Check ur receipts!
Friendly, helpful, supplies plenty in stock.
Good store.
Friendly place wide variety of products
Always very helpful
Junky store high prices
Good customer service
Generally find a good wig
Good service
Friendly great prices
Great place!
Ghetto, and hardly anyone there to assist you! Customer service non void
Great store
Biggest hair store in Cleveland
Okay Yes Please
They had everything that we needed !
Prices are to high
Just average.
Very knowledgeable
Great
Large selection of hair in stock.
Excellent excellent excellent
Fair.
Great selection
Very friendly staff!
Reasonably priced
Purchase two items