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Nielsen Kia
4411 E Michigan Blvd lot a, Michigan City, IN 46360, United States
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Nielsen Kia
Comments
Ro
Review №1

The most helpful friendly knowledgeable service department I have had the pleasure too know. They will work with you to fix any problem you bring too them. They truly want to keep your business and do what it takes to do that

Ja
Review №2

Talk about customer service! This dealer is filled with great, friendly people who are there to assist you in anyway possible. Huge thanks to Mark and the front office for working out some issues for me this past month, i couldnt be more thankful. Had some issues with the vehicle I purchased from an affiliated dealer, they honored my warranty and the complementary services. All around great dealership 10/10 would recommend!

Co
Review №3

UPDATED! THEY REPLIED TO MY COMMENT AND SAID TO REACH OUT BUT WHEN I CALLED I WAS STILL MET WITH NO RESOLUTIONS. THEY DO NOT CARE ABOUT CUSTOMER SAFETY OR EXPERIENCE THEY ARE JUST TRYING TO SAVE FACE.. Do not go here! Within two days of buying my car I had a lugnuts fall off while driving because they didnt tighten them down properly. My entire screen stopped working and they said that basically wasnt their problem. I was assured it was a decent dealership but I was sadly mistaken. All the staff was great until I bought the car then they dont care about the junk they sell you.

Sh
Review №4

Great people who want to help you get the best deal possible. Also, extremely capable when it comes to assisting with financing!

De
Review №5

I absolutely loved their customer service . Payton and Steve made us feel welcomed. We didn’t feel pressured, and they handled all of our needs ! I would buy a car over and over again from them . I highly recommend them to anyone. They really went above my expectations . I’m so grateful .

Ha
Review №6

Jim sales manager and Steve salesman, are outstanding people. I can’t say enough on how wonderful my experience was. No high pressure, very professional, I felt very comfortable purchasing my used vehicle. Would recommend to my friends and family with no hesitation.

An
Review №7

I had a fantastic buying experience a year ago, and also their service is wonderful! They honored a warrantee and were fast and courteous. They also seem to be doing a great job of protecting their customers and workers during this pandemic. Highly recommend!

pe
Review №8

Helpful, efficient

Sh
Review №9

Friendly service

Ro
Review №10

Nielsen Kia provided a solid car buying experience. They were honest and didnt try to rip me off. The whole experience went well and quick. Ive had my new Kia for about 3 weeks now. Nielsen is highly recommended!

Pa
Review №11

I had a fabulous car buying experience from my initial time at the dealer to my actual car buying. I bought a 2019 shortage and couldn’t be happier. The people were great!

Su
Review №12

I had the best buying experience. Everyone was so nice, I never felt like I was being pressured . I actually had a really fun time!

Ju
Review №13

Wonderful experienceFriendly, helpful, very patient and informative in explaining service provided.

Am
Review №14

John Schmidt was awesome. Experience was great!!

Mi
Review №15

Super people to work with, couldnt be happier to go to work every day !

Da
Review №16

Highly recommend !!!!

Information
100 Photos
16 Comments
5 Rating
  • Address:4411 E Michigan Blvd lot a, Michigan City, IN 46360, United States
  • Site:https://nielsenkia.com/?utm_source=GMB&utm_medium=GMB&utm_campaign=GMB
  • Phone:+1 219-214-1662
Categories
  • Auto parts store
  • Auto body shop
  • Kia dealer
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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