These guys know how to treat a customer... Fixed my tire issues.. and did an excellent job... Thanks π
They saved me $500. Discount told me I needed to replace a tire, so I went to Bill Williams and they repaired it, and had me in/out in 20 minutes. Im super relieved and they helped me out so much.
Best in town, very good prices and good service. Friendly atmosphere
Greatest Customer Service.I took a road trip with a small caravan of Toyota Supras to Las Vegas from Houston in October. Got a flat about 30 minutes before Abilene. Saw this was the nearest tire shop available, once I arrived I was greeted at the door told them I was on my way to Vegas. Told them I needed to repair my Rear Driver side tire, they said no problem but it might a take a lil bit. Within the Hour my tire was patched up and ready to go. I could not believe the low price. I wish I could remember the guys name at the register but Thank You.
On point and courteous and fast service
Mike Cruz was very helpful and attentive and found the tires I needed in my price range.
Great service had me in and out in an hour
Bill Williams service is top notch. My husband uses this place for his fleet trucks and now we will use it personally. Whether your spending hundreds on tires or just simply need a nail removed, you get 5 star customer service. You get in and out quickly. Their staff is always super friendly and helpful. I canβt recommend them enough.
I live in Midland and work in Odessa and woke up to find I had a nail in my front tire. I was very aware if I went to most tire companies-I would be waiting in a long line for the business to open then I should plan on being there all morning. I have read good reviews on Bill Williams Tire Center and my son-in-law strongly suggested I go there. I am so glad that I followed this advice. I parked my car and immediately a gentleman who was working on a car pointed me in the right direction to the office. As I was walking to the office another man asked what I was there for and he said go in and help me. I walked in and another man took my information before he was finished the gentleman that said he would help walked in and took my keys. I waited for a very short period of time and then I was told my tire was fixed and have a nice day. WOW!!! What? I asked so thatβs it, he said yes cars ready. Ok, how much and where do I pay? Nothing to pay, it was only a flat tire. Well to me it was a lot and I greatly appreciated the professionalism, kindness and the consideration of my time . Thank you !!!!
My son went to Bill Williams to get his tire patched. He ended up needing a new tire because it was in such bad shape. Baltimore really treated him well, gave him a fair price and got our son in and out quickly. We have been here many times and are always treated well! Thanks again
Awesome customer service! I got a flat tire that I had to change the night before I went. I was going to drop the tire off and pick it up the next day. The salesperson offered to fix the flat and put it back on for me. It only took 15 minutes. When I went to pay he told me that there was no charge! Thanks for your help!
One of the best tire shops Iβve ever been to. Courteous and knowledgeable staff who go above and beyond to help you out. I canβt recommend this place enough. I would definitely use them again and recommend them to everyone I know.
Went to get a interstate battery today, well they didnt have the one I needed. And the gentle man working it a point to call 3 or 4 places till he found a battery that would fit my car even though of wasnt an interstate Im so Verry satisfied with what I got and the service that was offered to me Baldermor is a saint and u will call the senior office in Lubbock Tx and let them know how Satisfied I am with all the help I recieved I couldnt of made one more day with out it Thank you Bill Williams tire in Midland Texas
WOW!!! I read the reviews and opted to call for mobile tire service. The service tech, Adrian, was so courteous and helpful. Then the gentleman who was actually contracted to come out and provide service, Margarito, was so professional and kind. I just needed a tire changed but for certain I will be a customer in future.
Went there this morning. Service was fast, polite, and professional. Honestly havenβt received this kind of service, especially for auto services, in midland but highly recommend.
Excellent service. This is the only tire shop we use now. Super people.
I am from New Mexico had a flat tire and needed it fixed as I was going to be heading home. My dad recommended Bill Williams tire service because he had used them in previous years! They are friendly very helpful and to my surprise did not charge me to fix my car. When I questioned the no charge the response was, we want to earn your business! Well guys even being from NM I will be back thanks your the bestπ
Awesome service and prices. Couldnt be any happier ! These guys know their business.
We are from MA and took a chance on Bill Williams as we were traveling through. Wonderful experience. They had the tire in stock for our RV, changed it quickly and the price was right. Great way to start the day!
Service was excellent, swift, and efficient. Sales representative and tire technician were polite. Since business was slow the day I went, I was in and out with a nice tire patch job done.
Decent tire prices.
Always take good care of my truck tire needs. Great service.
Great service, Baldemar was very helpful and gave support for what I needed. Highly recommended π
Professional and helpful gentlemen! Definitely need more of Mr. Donnie Hicks and Mr. Stanley Dickerson, not only in the automotive field but in this town. I will no longer go to those other guys who fix tires for free. For the service I received here I dont mind paying. From now on all my business and referrals will be at/too Bill Williams Tire Center. Ill be back soon for new tires. Thanks guys!
Incredible service. Great people work here who do their job right. Thanks and will be back
Extremely knowledgeable and very customer service oriented. Cared about my vehicle and had a wonderful experience.
The employees up front are super awesome guys. I had to get an oil change and a new tire, but needed it done rather quickly they did just that. The only problem was my bill was almost 400$ the tire was 120$ 280$ for oil change yikes.
I hate to use perfect word because no one perfect but this shop is perfect π amazing customer service by mistake I went to truck section and Someone went out with me to show me where I go for my car the make my life easy also the the guy I the other shop he is amazing he Help is to find our fleet card that so nice of him I really recommend you to use three Servis
Awesome place to get truck and trailer tires. The prices are great but the customer service is TOP shelf. This is one of the few places that the customer service is first priority. I will most DEFINITELY be using this place again anytime Im in the area and need tire service.
Truly a customer based service at this tire shop! I recommend it above all if youre looking to save money and get quality service !!
Bought 8 brand new trailer tires from Bill Williams Tire Center, had a couple issues, and this team of people put together everything they could to make this right. You donβt see honest people anymore! Huge thank you to Kyle Williams and the rest of the crew from Caveness JSC Trucking, LLC!!!!
I used to keep a commercial account with these guys. Itβll be closed today.Needed a set of tires we had in the shop mounted for a work truck. I couldnβt remember if we bought them from Bill Williams, new sales guy said sorry βbudβ canβt help you out.Iβve done business with Bill Williams for 10 years. Guess Iβll go to Forrest now. Pretty disappointed
One star....less than impressed I dropped my truck off at about 1:30 and was told it would be done by 5. At about 4 I stopped in noticing it had been pulled inside to see progress and was told rudely they had been busy and hadnβt started but he said heβd tell them I was there. I waited until 5 and asked him again how they were coming along on it, he said they still hadnβt started. I got my pickup and left.
Paid almost $80 for a rotate and balance on a small compact car. West Texas oil boom price robbery at its finest. They asked me basic info for the computer. I guess having a Dallas address was a bad idea to give them. Automatic lets screw this city slicker label.Advise all to stick with Discount Tire when you can!!!!They did however have good customer service....
Let me tell you about a great bunch of guys in the big truck shop. They are freaking unbelievablely Awesome. They helped out in so many ways and they were quick at the work at hand. NOT sure how to thank you guys . I will tell all of your attributes to anyone headed to the Midland area.
Got my trailer tire replaced and on my way quick. Best price I found between Big Spring and Odessa.
RV trailer tire blew out on the side of the road, couldnt really go anywhere like that and expect the rim to survive. Placed calls to four different places, these guys are the only ones to actually answer the phone. Great service.One downside, service vehicle took awhile and charged us more milage than was reasonable (40 miles when we where 15 miles away). Couldnt find any other problems though.
Was very helpful.Husband had RV tires put on very pleased with the job. Very much recommended.
While traveling we discovered we had a valve stem (inside dual) problem with our Motorhome tire on a Saturday morning. Staff at Bill Williams could not have been nicer, told us to bring it over. The staff huddled around, diagnosed the problem and fix and had us on our way in minutes. Cudos to the staff at Bill Williams!
Honest group of guys. Will tell you if you need the repair or not. Always friendly. Great work they fix it and it stays fixed.
Awesome quick service! Prices are the best also!
Good people great service a little pricey
If I could give 0 stars I would. I dropped off my truck for a set of new tires at noon today and was told that it would be a hour to hour and a half. No big deal that is reasonable. 3 HOURS LATER I go back to pick up my truck thinking that they forgot to call when it was ready and it was still sitting in the same spot. I walk in and the guy at the counter starts panicking and says that they have been really busy and it would be another 45 minutes to a hour. Which would have been more believable if every bay wasnt empty. Save yourself a lot of time and go somewhere else
Guys were professional, quick and had what i needed in stock..Great customer service by Mr. Milby!
They got out of there way for u. Nothing like getting a family welcome and service.
Terrible experience. 3 hours for a tire rotation and air check with only two cars in front. 1.5 hours into it they put the truck on the rack so i couldnt leave. Took another 1.5 hours to finish rotation. After leaving, one tire had 85 psi and three others had a range from 60 to 65. Also the hub cabs on the 2017 f250 have a have a center cap insert that allows you to acces the locking hubs on the front. They werent transferred to the rear so i could not access the locking hubs on the front. Trailer tire yes but never a vehicle. The gentleman in front of me had been there 7 hours for new tires.
The staff was excellent and very courteous, and I was in and out within 30 minutes! Highly recommended
Great customer service! Great and fast service. Doesnt take long for them to service your car. Will be going back to them in the future.
Exceptional job and service with a smile. It is refreshing to see people who really care about the quality of work they produce.
The service at Bill Williams is exceptional, and Baldemar took great care of us. I will be buying my tires here from now on.
Well I was surprised with all the work the put out plus they gave me a discount to that was very cool on there behalf
Great place to buy tires or get tires fixed... staff is nice and friendly customer service....
Not a professional place of business, why work somewhere if u donβt want to service customers.
Overall very satisfied! Great price!! Awesome customer service!!!
Very great people, Mike Cruz was the definition of what you want in an employee.
I am updating a Review i did 2 years ago. The Alignment there is very Fickle. If you own a Japanese or American car, the Alignment they do there is Good although it is 20 to 30 dollars more than any other place like Firestone which is just as good for these type of cars. If you have a European car like Mercedes, they can sometimes get the Alignment correct or Not. 2 years ago they aligned a 2002 Mercedes very well and i Was very happy. This year they did not fix a pulling issue on an 08 mercedes even after they charged 120 dollars for a totally useless alignment. Instead they blamed the car saying it can not be aligned. I went to another Alignment shop in Midland nearby who Actually Do Understand Mercedes and European cars (NOT the Alderson dealer) and Installed the Camber/caster bolts needed to Align the car. Car is now PERFECT which they said can NOT be Aligned. They lost me as a customer. I aligned over 4 different cars there but never again.
Came in and got new tires on a company truck. When they mounted the tires they broke the valve stem and neglected to tell anyone, or do the right thing and fix it then and there. Now weβve had to take time off again to come back and get the valve stem fixed, and instead of making things right taking fifteen minutes and fixing our leak, they said itβll take an hour or more... guy at the counter said it wasnβt their fault and that we would just have to wait. Needless to say we wonβt be back.
Fast service
The workers there really seemed to know what they were talking about and were really nice to me. Definitely going back to see them in the future.
Great service and quick got 4 new tires in about 40 mins
Great Service
Very good service and prompt.
Nice place fast service reasonable tire prices
In and out in about 30 minutes. Good service.
The guys here came through for me when no one else would! There I was about to head back to Lubbock for the weekend when I got a flat on my way out by the Oxy building. Asked my friends where I should go (as I have run-flat tires) and they recommended discount tire. I called discount tire who said theyd be able to fix it, so I drove about 3 miles to their store. Upon talking to another clerk at the store, I come to find out theres a 2.5 hour wait that they didnt bother mentioning over the phone! Started caling tire shops in Midland one by one, all telling me they either had a long wait or wouldnt be able to look at it till after the weekend. Finally, I called Bill Williams and they agreed to wait for me to get there (about 15-20 mins cause I had to drive slowly) and they ended up patching the tire up for free!Ive recommended them to all my friends eversince; definitely the most reliable tire shop out of all the ones Ive come into contact with. Great customer service; they really came in clutch during my time of need. Thanks guys!
Great place for tires and oil changes!!! Best employee named was Rabbit??? Great customer service!!!
Everyone us friendly and its a great place, they do a great work
Excellent and quick service with competitive pricing. The only place to go for tires in Midland Texas!
Always great service in the commercial truck center.
They are one od the few places in this town that understands customer service
They were friendly and helpful. Fast service.
Fixed my flat tire for free. They are professionals.
Great customer service!
Great place great price great service
Awesome service the guys very professional...one thing you do have to do is schedule an appointment for 18 wheelers for allingment ..but well worth the wait
Good service and very helpful staff
Went in for 2 tires to be fixed they told me it would be a hour and it would be ready, now 3 hrs later Im still waiting
They patched up a tire for me when I woke up to find a nail in it... It was $16 and 30 minutes of my time.
Slow but great service
I grew up in a small town where the people would treat you with respect and do you right. This is the closest place in Midland that I have found that matches this.
Good place for getting tires repaired
Great and fast service
Pulled in without an appointment had 4 new tyres in under an hour. Very friendly.
Went there for 255 70r 22.5 for step deck and be4 l paid dor thetire it was on and ready 2 roll .Great customer service and in and out time
Good honest pepole
Great service
Great guys and good service
Good guys
Truck bays are huge Shop and waiting area are clean .
I work for bwtc
Good tires
Good service
Awesome service!
First time to visit. Very friendly employees.
There really nice
Very helpful
Excellent service!
Great service
Best experience in Midland
Bad customer service