This is a great place for storage. Very clean and new. The rent is not expensive either. The on-site assistant manager Bilal was very helpful and detail oriented. Highly recommended.
Extra Space Storage with the Humidity control storage option worked out great for our family. Jerry was very professional and easy to work with. He was patient while walking us through different units between humidity control vs. none, to different sizes units available, to ensure the storage we picked meet our needs. The storage units themselves where clean and the facility had a lot of up to date security features (elevator key entry, sensor lights, etc.). It was an exceptional experience and I would not think twice of using Extra Space Storage again or refer my friends and family over.
Jerry is a very nice and helpful guy! He helped me with all my questions and concerns addressed in a very short time. Hes professional and polite to all customers. I love this place for short or long term storage.
Mr. Jerry Bennet helped us and he was one of the nicest gentleman we dealt with . He was very courteous and efficient helped us rent a storage unit . Gave us the tour of the storage facilities made sure all the codes works properly. I will highly recommend this place to my friends and family.
Simple and easy signing process. Facility is very clean and the staff is friendly and helpful. I am looking forward to being a long time customer.
This is a rather new building, so everything is shiny and clean. What makes them different is customer service. Jerry, the manager, is awesome. Hes super friendly, and greets you every time he sees you. Office hours are 9:00am to 6:00pm, I still see Jerry showing new renters their unit at 5:55pm. My friend, this is call good customer service.
I dont typically write reviews, but Jerry is one of the big reasons that I rate this facility 10/10. He is friendly, attentive, and courteous. I also thank and compliment the management for trying to accommodate my situation regards to PODS container schedule. I will definitely use this location again if I need to use storage in the Bay area.
Great customer service from the folks here, especially Jerry Bennett! Super smooth check in and check out process, and they are very upfront about costs and fees.
Bilal did a Great job on assisting me on my unit!
It was a breeze, from a phone call to actually helping with almost everything online. Technically, I could have just done everything on phone,Just that I wanted to see the place and Jerry was there to help from start to finish and helped offering the best option for me and discussing my needs . He also gave me some useful tips. Thanks again!
Jerry is the manager and is absolutely fantastic! Great experience and tour. Very clean storage building. Happy with my decision to go with Extra Space Storage
Really great service by Jerry. He was patient enough to answer my questions and make the experience comfortable
Jerry knows what he’s doing! Nice and courteous. I feel very welcome!
This is the best Extra Space Storage location! Spotlessly clean, seems brand new. Best prices in the Bay Area for what we needed, a large climate-controlled space for our inventory. Jerry on the phone was super nice and helpful, and Anthony in person was a gem. We are so happy.
Staffs are super friendly and helpful here. The storage is clean and the renting process is simple. Highly recommended!
Customer service was very good. The process was simple enough but still store manager was kind enough to go over each and every detail. The cleanliness of the space was very impressive.
Brittany was fantastic, superb customer service, very nice and polite and super helpful. Happy to be doing business with Extra storage .
I had great time renting out with this facility. Jerry and the rest of the staff are extremely helpful, courteous, and very responsive. This was the first time that Im renting, and I appreciate the time that Jerry took out to show me the different units and the explain features of each. The unit was clean, safe, temperature-controlled, and I never had to worry about my stuff. The elevator access and the carts they have available make the moving process so much easier. This facility has extended access hours and both my move-in and move-out were a breeze. Id highly recommend renting with them!
Very smooth renting process. I was able to reserve a unit online and completed the in office process within 15 minutes. Associate was very helpful in the process.
Awesome location and facility is clean, safe and pretty new. What stands out is the service and Jerry is wonderful, detailed and respectful; he is great to work with! Overall do not hesitate to get a storage at this location!
This storage facility is clean and safe (codes for both the gates and the elevator).Barny was very helpful and patient while ansewring all my questions (first time customer).
We always pass by the new extra storage space near our house. So we decided that it was a good idea to rent a space out for our extra stuff in our room. Had an amazing tour with Jerry, showed us different sizes of the storage. We decided to get a 10x9. A good size for our stuff. We know it’s in a good secure place. Nothing to worry about. Loved being on the second floor, very cool and not hot. I love that I get to organized my own space. It’s very clean and quite. I would recommend this place to anyone that need that extra space.
The BF and I decided to take the plunge and move in together ( thanks Covid!), so we had to consolidate households. All the extra stuff we loved & couldn’t part with ended up going into storage. After doing a bit of comparison shopping, we settled on Extra Space Storage. Overall, we’re pretty happy with our choice. The facility is really clean, secure and well staffed. Big shout out to Jerry— he was super nice and patiently answered our questions. Good customer care like that speaks volumes about a business. Would definitely recommend.
Easy process. Jerry showed us a great space near the elevator. He explained every thing that we were signing.The building and outside were very clean.
I really enjoyed working with Jerry to secure my space. He was very responsive and attentive to my needs. I already referred my coworker to your company. She purchased a space also. Thank you for working so diligently with me Jerry! Best experience ever securing a storage space. The facility is very clean. Great specials also!
Very new and clean facility. Prices are better than elsewhere for now. Make sure you get your own insurance registered to exempt you from paying to Extra Space if you already have a policy.
Extra Space Storage is impressively clean, well lit and a generally pleasant place to go to. The staff are very courteous and knowledgeable. When I was moving my stuff into my unit, I was assisted by Jerry — who was friendly, helpful and answered my questions. Great customer service and secure space. Happy with my choice.
We came here and got literally the best service from Jerry and Liz, they were extremely helpful and answered all our questions. Liz’s customer service went above and beyond and when we asked to see an even bigger unit she showed us one and helped us based on what we needed and it didn’t feel like she was just trying to make a sale. She had a great sense of humor and would highly recommend this location and their staff!
We had a fantastic experience the last year using Extra Space storage. Jerry helped us today and provided superb customer service. Would highly recommend!
Jerry is super helpful and attentive! He made the process easy and smooth.
Very clean, convenient and secure. Reserving the unit and application process online was super easy. I wanted a unit on the ground floor. Jerry was very helpful in helping me decide on size and where each unit was located.
Billal was helpful, good experience with storage rental
Advertised a 10 x 20 unit. Was actually 2 x 10 by 10 units. (our 12 foot item wont fit).They offered a smaller unit for more money and made it sound like theyre doing us a favor. Avoid!
Painless rental process. Jerry help me with the whole thing. He was polite and answered my questions professionally. The facilities was clean and well maintained, as was the unit. There are cameras everywhere, so I feel safe storing our belongings here. I did shop around and rent was competitive.
Jerry is very helpful and willing to help you out when he can.
Surprisingly good service and a great price. You really dont expect quality customer service from a storage company but both Jerry and Prasha were exceptionally helpful and always so friendly! Even when I had completed my move Jerry went out of his way to help and ensured that I will use extra space next time I need storage.
Thank you Jerry for all of your help at this location! We had a very positive experience at Extra Space storage. Professional, safe, convenient, and organized.
Great help ..great service... Thank you Jerry for your time.
I love this place! Excellent, clean, affordable prices and the customer service is ⭐️⭐️⭐️⭐️⭐️ I have two storage units for months and will keep for a long time for sure! 100% recommended!
Everyone was very helpful and worked with me on the best option for storage. I got to look at several unit to make sure I had enough space.
I needed a storage facility when I was moving out of bay area last year ( 2020). After looking at many many storage facilities, my roommate and I went for Extra Space at Milipitas.Before getting there, I was not fully convinced and thus had tons of questions for the onsite staff. They were extremely patient and helpful with 10s of my different questions and really won me over.I ended up using the facility for around one year. Even when I was not in California, It was no issue that all as the staff would share all the relevant updates with me at all times.I had no issues moving out after an year, even when I was not physically present. A friend went and got all my stuff out with me coordinating remotely.I can recommend Extra space strongly for anyone looking for storate space. They are cheap and extremely good. The facility was new and spanking clean.I am going to need another storage space here in Chicago and would definitely be going back to Extra space. They might just be the best in the business.
I have been using this service for several months and would like to say that it is awesome.Service 5+ especially Jerry Bennet who was incredibly helpful!
Jerry gave me such a great informative tour and introduction to the facility and I feel really good about storing. Just signed the lease with Anthony who made the process nice and straightforward and gave good storing tips!
The online paperwork was easy to set up and when I was ready to move my items the entry into the property was convenient and very clean
I worked with Jerry at the ready spaces in Milpitas. This is a new location, so everything is nice,clean and fresh. The customer service on the phone to the office was great. I was in and out within an hour. They definitely have our business for a while. Thank you Jerry!
The location is awesome the facility is not to big and not confusing to operate and maneuver around once inside, jerry and everybody inside was extremely helpful and full of information. Highly recommend
Jerry was very friendly and helped us around. The unit is clean and very secured. Would recommend.
Kelsie rocks and provides the best customer service.
Facilities appeared clean and secure. Easy and straightforward rental sign-up process. Toured the space with Jerry - he was helpful and patient throughout our interaction. I appreciated the effort he put into making the tour as effective, efficient, and safe as possible. Masks and disinfectant wipe down of equipment (nearly touchless; hand-over of driver license and signing of agreement). Market rate will increase after the initial 5 months - will see how that goes.
So clean! Great rates! Very professional service and friendly to boot! We’ve had a great experience as first time renters.
Jerry was really helpful throughout the rental process. When I needed more storage space on the moving day, he got me additional unit right away. Thank you Jerry!
Very well maintained storage. Jerry was very helpful. I would definitely recommend this storage in North San Jose/Milpitas.
Clean, Great service, easy storage, easy access
I am a very happy customer. I have been planning our move for a few weeks now and Jerry has been soo accommodating to our specific needs. He took time to call me to remind me of our day to start our contract and was on top of it with everything that we needed to get done. I felt like the process was a breeze in the normally rather stressful process of moving. I would highly recommend extra space and also ask for Jerry if you call the Milpitas branch. Two thumbs up!!
Our 20x10 unit turned out to be 2 10x10 units. I got to know after I had booked the place and was in contract with them, just a day before moving into the storage.Then they offered us smaller places in 30% more the price. So we were locked in without any option and the whatever didnt fit, had to be thrown away. Please stay away from this storage.
It was my first time using storage. Jerry helped me a lot and he was super friendly and kind. Storage was clean and they got cameras all over around.
Jerry is an awesome guy ! Very helpful and professional. Extra Space feels like a second home due to their excellent customer service and tideness!
Great location just off the freeway and super new and clean. As with most storage places, the actual dimensions of the space might be a bit different than whats advertised online. Jerry was super friendly and helpful and showed me and let me measure a couple of different units before deciding.
Unbelievable Service! Jerry is just the nicest guy and helped answer all my questions and addressed all my concerns! If you want professional service with a smile this is the place to come to.
Very clean and well maintained facility. I like how they have cameras all over the place which makes everything seem and feel really secure. Contract is simple and straightforward and Jerry who assisted us in the Milpitas location was very friendly yet professional.
Bilal was really helpful
Amazing customer service!!! Thanks to Jerry.Very clean, well maintained, great CUSTOMER SERVICE from management, highly recommended for new renter.Keep up the great work!!!
Jerry and Anthony are so awesome! Im very happy I chose this place to store my belongings!
They are very helpful and the manager is very good at explaining things in detail. Squeaky clean and safe. Really great service plus good price.
Easy to reserved online. The place is clean and will definitely recommend to a friend.
Great service! I was able to complete all the paperwork and move in from out of town. Jeff was very instrumental in making sure things got done correctly. Thank you! Lowest-priced rent I found the the Milpitas area.
Staffs, Porsche & Jerry are very accommodating. Price is affordable for the unit. Place is clean & neat. Having this Extra Space Storage near our area is a plus. Great job for the awesomeCustomer service. Will recommend. Thank you.-Lizzie M.
Clean and great location!
Thank you so much Jerry!
The whole process was pretty good. Jerry helped me on showing different types of storages and answered all my questions patiently. Parsha helped me with move-in process via phone. The facility is very clean and I feel safe to rent a storage here. They deserve the FIVE stars!
David was absolutely amazing! He took all my concerns about my previous unit being broken into at a different storage company. Made sure I felt safe and secure. I moved in the exact same day as renting. Thank you David and team extra space storage!
Brand New clean storages + Amazing customer service by Jerry Bennett. Highly recommend
Liz and Jerry are the very best; very professional, friendly, and an absolute pleasure to work with! My first rental unit. I would not rent from anyone else!
Employees are ready help and friendly.All of my inquiries are always satisfactory answered.Recommended!!!
Amazingly helpful staff!
I am renting two units for a couple months until now and I loved! Parsha always have and smile to share and is very gentle my wife and I give 5 starts because installations are always clean and disinfected taking care and follow the rules due COVID-19 the stuff is very helpful under any situation! Highly recommended for sure we will be renting for long time ⭐️⭐️⭐️⭐️⭐️
Amazing customer service by Jerry Bennett. Totally recommend this location
Amazing service! Great options and impeccably tidy storage units.
This was a very clean and professional facility. Jerry was very helpful and accommodating throughout the leasing experience. Prices are very competitive compared to other storage facilities
I had rented at extra storage space before and truly had a hassle free process and the reason for coming back to then for renting again.Parsha is the store manager at this location and he was very helpful with all the information, accomidating and making it easy for us.This location is new and clean as well.Thank you so much for the all the assistance and service provided.
Parsha was amazing helping me get sorted. We had some challenges and they made it no problem at all. Everything went great. Thanks guys.
Extra Space storage met all our requirements with easy access, climate controlled units, secure and at a great price! Highly recommended.
Jerry is very friendly and helpful on leasing a new unit. It only takes 15 minutes to get my unit and ready to move in. Recommend this place.
Service was pretty good here. Reserving the unit and finalizing agreement was easy. Flexibility with starting and stopping is reasonable. Parsha was especially helpful but service in general is good. I don’t like the stickers they place on your lock but understand the practice.
Parsha was amazing helping me get sorted. We had some challenges and they made it no problem at all. Everything went great. Thanks guys.
We found Jerry, store manager at ExtraSpace very helpful and customer service oriented.
I really liked the service, Jerry was very nice and helpful!
We have an awesome experience with your employee Parsha. Not only providing us with excellent customer service, but his patience and understanding of our storage needs helps us to decide which to chose.His demeanor with his customers is a natural if his character, he deserves to be appointed in a higher position, if not definitely a keeper. Thank you for all his help!
Great Storage! New Facility! Climate Control! Everything was easy! What more could you want?
Knowledgeable staff. Getting quote for future rental.
One of the best experiences we have had with storage units. Jerry the manager was very friendly and made sure our needs are taken care of. Definitely recommend this facility.
Place is super clean. Doesnt look ghetto like the rest of Milpitas. Staff is friendly and helpful.
Parsha was awesome and helpful. Its a new storage location, very clean and professional. Great prices too.
Ive used Extra Space Storage 5 different times - Ive had a great experience each time. Thank you Extra Space!!
Anthony, Parsha, and The 2 Kasandras have help me at Extra Space. They offer a competitive service offered by others. The others do a good job too. But today the team of extra space came through to me like a shinny 🌟. They helped me with my basic needs. If you need their services they treat you like long time friends. Good night and good morning everyone 😊
Super good customer service!!! Jerry is great, very detailed explanation! Disinfection in the store is very thorough. Recommended choice!
Great customer service! So easy to pick out a unit and get everything in order. The space is brand new and very clean.
Excellent customer service. Reasonably priced.
Great customer service very clean brand new and neat